157 comments found.
Hello SaasMonks, I cannot find the any Modules folder or directory for the seatMaps. Where can I find it in the folder structure
If you have purchased that module please connect with team via support
Thankyou
where can I purchase the seatmaps module
Contact team at https://support.saasmonks.in
Hi, when I log in as user in your demo, it’s not possible to see event details, the app crashes with HTTP 500 Error
The live preview from your `User App` ends with HTTP 403error.
Currently, we are working on the updates. New APKs will be available soon.
ok, I will check in 2-3 weeks again
do you not have mollie payment in this script?
Apologies, We do not have Mollie Payment in EventRight Pro
Hi dear
Nice Software, however I believe it is missing Social Login as in today’s reality people don’t have time setting up new passwords for a new platform, any plans for the future to integrate Social Login including login by Phone.
Thanks in advance
Hello
Thankyou
we will consider for future updates.
Functionality wise it works amazing. I have absolutely nothing wrong to say about it. One of the best systems I’ve purchased. No delays, clean installation. I already tested it in production and it works great. I will purchase many more apps from this provider. Thanks 
Thank you very much for your feedback. It means a lot!
Hi Darshil, the search engine doesn’t seem to be working and gives error 500 when we try to login as organiser. could you look into it and get back . thanks
✅ Issue has been resolved! About Search, we checked its working fine, Could you please explain your scenario to our team directly at https://support.saasmonks.in Thank you for notifying about this.
Ok. Thanks for resolving error 500. I’ll raise ticket for search issue with screenshot and scenarios.
Thank you for your efforts, It surely help the product grow faster!
Much appreciated. once the event search by date is working for me, happy to get this.
Will let you know once we release the update
the demo system seem down. i am currently trying to go through it and it’s giving error 500
The demo launching seems fine. Could you please reach out to our team for clarification or exact steps to reproduce the 500?—> https://support.saasmonks.in Thank you for informing about this.
i am ready to buy now but i missed the last time on promo, i came now and saw that the price gone up. i will wait till promo or just go buy from other… by the way you are doing a good job
Thank you. Well, there’s no promo going to be live for this product any soon. and about prices, it goes up with time & feature updates.
Do we have any plan for seat mapping functionality to be released in near future?
For that please contact our team at https://support.saasmonks.in They will be able to help you with this.
Can this be used for a single venue like a community hall? So the venue runs the app and events can be across multiple days/weeks without the need for daily time control?
You can add as many event as you need, Multiple Tickets types can be created as well. One day ticket or all day ticket, one time check-in or X times check-in. Purchased Ticket can be valid for a time range specified while making the purchase.
Hello, I have a question before buying the solution. Can we redesign the application and the website as we like?
If we only buy the Website & Web Panels, can we develop our own scan application and mobile application? Or do we have to buy all 3?
You are free to modify after purchase. You can create & connect your own scanner app & other apps by studying the backend code.
I’d like to customise the website. Can you give me a contact to talk to?
Hello,
I have two feature requests to consider in future updates :
-Add private events that are only accessible via a private link, not public search. -Allow organizers to customize fonts for their event pages and promotions.
Also, please consider adding a blog tool so organizers can easily promote events and share news. Thank you.
Thank you for the suggestion, We’ve noted it down.
There is something that you are not taking into account when there is a music event or a concert, normally the stage must be created so that the client can select it. It can be circular with a platform and thus decide if I want VIP or box or standard.
We havent built it only for music event.
you can hire us or other developers to customize it according to your need.
Thankyou
Hi. I feel you should also incorporate Firebase SMS for OTPs as them being quite cost effective v/s Vonage / Twilio.
1. Does it support PayStack payment gateway?
2. Can you integrate my custom POST SMS API ?
1 – PayStack can be added by customization
2 – Yes. Please contact the team at https://support.saasmonks.in
Q1. When trying to check the DEMO and visiting to edit / view tickets of House of Cinema why we see this Error
Q2. On Scanner APP when tyring to scan any new ticket purchased by demo user your Scanner APP gives Error Invalid QR Code on the Scanning APP’s screen… Why ?
Q3. A lot of features are turned off on DEMO, any reasons ? It would have bene nice to see the working in its full glory before deciding full $250ish investment.
We are looking into this issue on priority. Please contact the team for further communication at https://support.saasmonks.in
Pls reply here itself, I am yet to purchase the full package basis you reply.
We will check. thankyou
You don’t need to report here every time
After responding to query wait for 24 to 48 hours till our support team replies.
Thankyou
I thought you’d reply to support tickets with the same Speed and Exuberance displayed here. The purchase decision is in libo courtsey the lingering query. Also how about being more receptive to queries and not so assertive to ask your customers to post here or there or when and when not to.
Looking forward.
Don’t purchase solely based on response rate. our team will need 24 to 48 hours to respond. We expect our customers to understand that creating new queries doesn’t speed up response time. customers are buying a product that costs $200 or less and service they expect is of a million $ product.
We are committed to do everything we can for our customers but if needed we prefer to say it bluntly also. its fine to have less sales but having good customers is our priority.
We don’t ask our customers to comment here. script / product contains 2-3 technology and we can not give access to our envato accounts to everyone in team
So after you respond to any query/question you are free to follow-up on same ticket but each time pasting ticket URL here changes nothing. it might increase response time.
Thankyou
You say ’customers are buying a product that costs $200 or less and service they expect is of a million $ product’.
Now pricing what your product deserves is totally your call, why complain ? We are ok to buy be it $200 or $2000 provided it serves our needs well and we are ok with its pricing. Again servicing your product is your call too in sync with product prices. Don’t feel bad its how economics of sale and services will work- always !
Wish you sales & luck !
Hi.
Q1. What would be the difference between Regular vs Extended Purchase ?
Q2. Can I buy the Regular License and add organisers who can sell their event tickets via my website ?
Q3. Otherwise what will be the Regular License be of my use ?
Q4. Will my NGINX Server be ok or I essentially need an Apache server ? I am comfortable with NGINX as have many websites hosted on it so it’s preferable for me.
Thanks
Extended license is required if the users (organizers or customer) are going to pay to use the system in any way. Apache is preferred but it works on NGINX as well. in that case you will have to manually configure some changes on the server to remove /public from the URL by yourself.
Pls give a clear reply: The difference is notional or the regular license script will not have codes to allow Admins / Organiser etc to sell ?
Hello …
You can not resell our source code in any license.
Read policy and difference between both licenses here : https://themeforest.net/licenses/standard#:~:text=If%20your%20end%20product%20including,to%20use%20the%20end%20product.
I think you are confused, I don’t mean to resell your script – instead buy a regular license to float a website for selling tickets. For that I need to consider Regular License.
Now clarify so I buy one REGULAR LICENSE now.
to use it as paid-saas you will need an Extended License
If we buy REGULAR now can we upgrade to Extended License by paying the extra difference later when we upgrade after we have tested it all ?
Unfortunately codecanyon doesnt offer that option
Is the same product being sold as Extended Lisence otherwise its is very confusing : Why would anyone buy a REGULAR Lisence if they can’t make money on it ? What will we be able to do with REGULAR Lisence then ? Hope you give reply with more clarity as I need to decide better.
We are selling the Source code if some one who wants to get this source code without the purpose of making it payable saas then they can take regular license. This is Envato’s Policy. You can contact Envato Support for more info about the licensing.
Ok, so after we buy we can always get to modify the code to our requirement. Lets see how we proceed to our purchase today. Over & Out for now
In regular license you can not operate it as SaaS
Does your system offer a way to split commission.
1.Either a service fee charged for ticket debited from the customer while a separate fee charge from vendor for ticket sold.
or
2. Each ticket sold by organizer the organizer get the full money and then automatically their account is debited for the commission. In both case I am not looking to hold payment. It would go straight to the organizer, it how the commission is paid out.
Correction to Question:
1. If a customer were to buy a ticket, is it possible to have split payment. Meaning a service fee paid to us and the ticket charge directly collected by the organizer. So on the customer credit card statement, it would show up as 2 charges, Service fee from us and ticket price from the organizer.
OR
2. is it possible that the organizer collect the payment and the organizer account is automatically debited of the commission.
By additional customization, we can provide the following: Organizer will have to buy the account validity for X days, during which he doesn’t have to share the commission with the admin. Contact https://support.saasmonks.in
I am confused by this as I am not looking for the organizer to buy the account validty, I am interested in knowing if your system has the above methods for commissions or service fees. I open a ticket on your site to make it easier.
That’s better, Please provide the ticket ID
ticket ID is #DK-3320028
Hello, Pre-purchase questions:
1. Are notifications sent by email?
2. Do you use Stripe Connect to send payment to organizer and admin?
3. Where do we get the files to add a language?
4. I noticed the web version is lacking, not very mobile friendly, text not centered, buttons overlaps etc. Do you plan to get this fixed?
5. Where does the user see the QR code because it’s not in the ticket details
6. If it’s an online event, will the customer see the link and info in the ticket after payment or is it sent by email?
7. What happens when you heart an event? There is no favorite section
Thank you
1 – smtp & onesignal both used for different notification purpose. 2 – stripe is used for sending payment to organizer & admin 3 – in the admin panel > languages page you can download the base file to fill in translation data. 4 – we keep improving issues with updates 5 – QR can be seen in paid or cash ticket details 6 – in ticket receipt 7 – We already have this section in user app, and soon will be available for web as well.
