797 comments found.
Hello, i want to purchase this product and see there are to many 501 error complaint. What is the reason. Is that have been fixed?
Hi there, This error is for piracy protection, but unfortunately sometime customer changes server and gets this error. But we always keep this error in high priority to solve. Even we try to check this error out of duty time if we are awake. Hope you understand. Thanks!
Hello
I don’t quite understand your table logic. Why is it necessary to write the order number? Isn’t it enough to select the table and add products? When the waiter selects the table and adds the product, the customer should be able to make the payment by saying the table number when he comes to the cash register. In demo mode, I could not fully understand the working of the table structure.
Hi, May be something confused you, you dont need to put order number. When you place an order to a table you just put the person count and then click Add and submit. The order number will be auto generated. Thanks!
Hi there
I have a ticket open under IPM #32 it’s taking way to long for support we have an issue with this script loading iPad mini
I am notifying the support team, it requires their work on responsive design.
Hello… Quck pre-purchase questions… 1. Will I get demo products or do I have to add menu items, ingredients and such to the site. 2. For the menu items and other products, is importing and exporting in csv or other formats possible?
Hi, 1. Sorry that we dont provide demo products 2. Yes you can import from excel file
Hi there,
I installed the script using XAMPP on windows it got installed but once going to the URL to login it shows error 502
I also have a ticket open but no reply as of yet
IPM #40
Hope this issue has been resolved
I need to add custom fields when creating a new client, is it possible? Example: Tax registration, economic activity, etc.
sorry that we dont have this faciility
customization?
Yes
Hi there
We run a pub and only sell drinks we don’t need any auto printing at all and only need to print when the customer asks for a receipt
I have a ticket open IPM #35
As everytine we put a quick invoice it keeps coming up with printing options and we don’t need this
Please advise
Many thanks Jack
Team just returned back from vacation. They will check it. Thanks!
sir i have one question: if i am sell your software someone, can I provide you with royalty income? Because i don’t have money to buy this and our one client have purchased it from code Canyon, I am sell his software, so i am giving you royalty income, can we do this business.??
sorry we cant do that
Hi there,
I installed the script using XAMPP on windows it got installed but once going to the URL to login it shows error 502 checked everything and could not see any issues so i removed all files and reinstalled it incase it was a missing file or something now we cant install as it says you have already installed this product
I also have a ticket open but no reply as of yet
IPM #32
Please fix this
Hi there, please check ticket reply
i have reviewed the demo and this are my concern: 1) when an order is created by a waiter, the cashier dont see the running orders , even after the kitchen has prepared the food. 2) real time updates, the super admin invoice an order collected its money, however the order is still active on waiters end. does the workflow from end to end work seamlessly when it involves alot of users? , thats is major concern
Hi there, It seems you are skipping two things when you are trying demo: 1. When you create a waiter you need to select Order Receiving Cashier from the dropdown in the same form. Then when that waiter will place order, that order will be appeared in that cashier’s running order. 2. It takes 20 secs to appear and disappear an order, so when you are trying anything with running order please wait for 20 seconds to appear or disappear it. And only the super admin can see all running orders of all users/cashiers, one cashier cant see another cashier’s order to prevent fraud. I hope you understand the flow now. Thanks!
I’m interesting in you product, is possible to integrate with other systems?, because we need integrate it with an ERP solution
Hi there, We dont have open API available at this moment but we can do it as a customization. Thanks!
Hi! we already open a support ticket about this error “This page isn’t working localhost is currently unable to handle this request. HTTP ERROR 501. ” Please check and fix this issue. Thank you.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Hi! we already created a new ticket . Thank you
Hope team checked already
With the extended license, can I resell the same product to other customers? is there any limit?
Please contact whatsapp: +8801812391633
Your system looks great, I love it…
One question, does it have Mpesa payment integration?
Currently not available
Are there plans to add the same in your updates? or Can you add it in customization?
Then, what about credit cards?
You may contact our WhatsApp: +8801812391633 for customization
ok
The register is not working properly with multiple branches. we have raised a ticket with IPM #14.please revert and solve the issue
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
please check the reply which was added yesterday. and fix the isuue
Ok team will check asap
our issue is not fixed yet and no reply from your team. register is a major part of the system which should work properly.then only we can use the system.
The issue is solved. Thank you
welcome
unable to login and open ticket in the helpdesk.when adding email in forgot password,it shows cannot find your email in our list.my email and login details were working before.
Hi there, please create your account again, our previous portal has crashed
Thanks team for your reply!
Hello, when will the new update be released? There are certain features that need to be implemented:
1. Incorporating different modifiers for various variations. For instance, under the variation ‘Small Pizza’, the modifier ‘Extra Cheese’ should be priced at ₹40, whereas under the variation ‘Large Pizza’, the same modifier should be priced at ₹80.
2. Implementing a phone verification via SMS for online orders.
3. Flutter application
Yes update is coming and for your customization please contact WhatsApp: +8801812391633
This is a pre sales question. Just want to know if you are going to add any payment gateway? Also for online ordering how is customer going to pay?
Hi there, We have plan to add payment gateway like paypal and stripe. But currently it is cash on delivery. Thanks!
kindly help in connect my network printer for web server and already raised a ticket
what is ticket id plz?
Ticket ID : IPM #3
ok team is going to check asap
Are you working on fixing the loading issue??
i said lots of time its urgent why you guys not listen???
Your agent is making excuses that you made changes in his script due to which we will not be able to support you further. Talk with boss.
And in the customer section, I entered today’s birthday, anniversary, also today’s date and added the phone number along with the country code, still the issue is “No customer has birthday found with valid phone number!”
What is your new ticket ID please?
Ticket ID : IPM #6
Right now my entire 6 months support is pending, I haven’t even had the script for 1 month. If you do it like this then what will be the use of this 6 months support?
Hi there, We are really sorry that we cant afford providing support when you make customization and that cause any bug or issue. I personally communicated with the support team about your issue and confirmed the scenario. Thanks!
How long does the system work offline if my internet goes down?
Until refresh the page.
Wow nice
Thanks team for your reply!
