8 comments found.
When a customer raise a ticket, will it be automatically asigned to an agent based on category?
not like . admin asigned ticket to the agent
hy how i check mobile app
now you can check the mobile apps. now the server is live thank to you
the link dont work. 419 expired
you open the application without codecanyon iframe. it’s worked
try this link https://rumon.ityadimart.com/login
we bought last week the code but my colleague cannot deploy it. he sent you an email for help. can you try with him please?
okay no problem.
can i integrate this with an existing app and use the agent app to respond to users?
it’s you can, if you want we can do it for you
Welldone, please i have some presale questions
1. Can you allow other attachments (mp3), most time voice recording is what is applicable.
2. Can the color of the app be changed? also the admin dashboard.
3. Is there any way that once a ticket is log many email address gets notification?
Yes it’s possible, no problem,
we can add to upload mp3 and voice recording options in attachments,
1, 2 and 3 is possible as your requirements, thanks you
Does this attracts cost ? Also the UI/UX i mean the skin and fonts will that be possible?
Yes it’s possible, For doing this change first you buy the item. you give your mail i send you details,
Also i have some questions 1) You publish the applications 2) You have any sample about the UI/UX fonts etc
Okay Thank You
Hi, Why two individual apps for User and Agent? Can we use one app for both?
It is possible but it takes some work to do it.
