104 comments found.
Can you make update your plugin is not compatible
Unfortunately the Delivery brings a “fatal error” by producing the pdf
Hi Dose this plugin have QR code in the invoice generated with VAT and order details ?
Hello,
Is this plugin generate pdf for Woocommerce subscription renewal Email also?Good morning, file a ticket, the template importer is useless
https://dashboard.cmsmart.net/apps/ticket-support/?reply=34809Hi elduquecarlos,
Thank you for reaching out to us. I’ve received your ticket and will promote Support Team to fix for you as soon as possible.
Best regards,
TrueMart.
What is expected date for update to actual wordpress and PHP version?
Hi 2ng,
Our Development Team is trying to update and innovate our products, however, we haven’t had an official announcement about expected date for update Wordpress and PHP Version, I’m afraid.
I really appreciate if you can understand for us because it takes time to ensure the best quality of products. As soon as we finish the update process, we will send you the notification.
Thank you so much.
Best regards, TrueMart.
Importing templates is not working, just keeps loading and nothing happens, When you enter the license it just loads
Hi Mueblesmedicos,
Please create a ticket support in our system, then our team will help you with your issue: https://cmsmart.net/index.php?option=com_cmsmart&view=profile&layout=overviews Here the guide to create a ticket, please see the image’s links below : Step 1: https://prnt.sc/bM6KVi8FGEOXStep 2: https://prnt.sc/S84s-JLg30jx
Best regards.
I already sent the ticket yesterday and I still haven’t received any response.
Hi Mueblesmedicos,
I’m really sorry for your inconvenience. Can you please provide us your ID ticket so that I will check and fix your problem as soon as possible?
Best regards,
TrueMart.
TWO LICENSES WERE PURCHASED
any answer? I haven’t received a response for 3 days and I need to use the plugin
Hi Mueblesmedicos,
Our Support Team has checked your Ticket Support and we just received your website administrator information yesterday. Therefore, our team will work as quickly as possible to fix your problem.
I’m sorry for your inconvenience.
Best regards,
TrueMart.
Hello, good day, how can I use Spanish language. My page is in Spanish, but the plugin is in English
Hi Elduquecarlos,
Please try to use Loco Translate Plugin for Spanish language.
Thank you.
Best regards.
Importing templates is not working, just keeps loading and nothing happens
Hi noriks86,
Please create a ticket support in our system, then our team will help you with your issue: https://cmsmart.net/index.php?option=com_cmsmart&view=profile&layout=overviews Here the guide to create a ticket, please see the image’s links below : Step 1: https://prnt.sc/bM6KVi8FGEOX Step 2: https://prnt.sc/S84s-JLg30jxBest regards,
tiva_theme
Does it work with WordPress 6.4.2 and PHP 8.2? Will there be an update? Its last update was in 2020, does it work with WordPress?
Hi mueblesmedicos,
Thank you for your interest in our WooCommerce PDF Invoices Pro product. Right now our product is not compatible with WP 6.4.2 and PHP 8.2 yet. We are just planning an update but the specific date has not been determined yet. If you want, we can prioritize updates for you for a small fee. Please consider and let us know.
Best regards,
truemart
Thank you, I already bought the plugin, but when you enter the license it just loads and it doesn’t go from there. Could you please tell me what is happening or what would be the solution?
Hi mueblesmedicos,
Please create a ticket support in our system, then our team will help you with your issue: https://cmsmart.net/index.php?option=com_cmsmart&view=profile&layout=overviews Here the guide to create a ticket, please see the image’s links below : Step 1: https://prnt.sc/bM6KVi8FGEOX Step 2: https://prnt.sc/S84s-JLg30jxBest regards,
Truemart
Hello, can I print (convert to PDF) orders list from admin page? I mean, for example, to print a list of last week’s orders from the admin panel, like a table as I see it on the screen.
Hi wwwviewge,
Thank you for showing interest in our WooCommerce PDF Invoices Pro product. For your request, yes, our dev team could help you with that. After purchasing the product, please create a ticket at this link: https://cmsmart.net/index.php?option=com_cmsmart&view=profile&layout=overviews We support our customer through ticket system. Kindly describe your request and provide your site information so we can support you quicker.
Have a nice day
Truemart_team
Hi wwwviewge,
Thank you for showing interest in our WooCommerce PDF Invoices Pro product. For your request, yes, our dev team could help you with that. After purchasing the product, please create a ticket at this link: https://cmsmart.net/index.php?option=com_cmsmart&view=profile&layout=overviews We support our customer through ticket system. Kindly describe your request and provide your site information so we can support you quicker.
Have a nice day
Truemart_team
Hi.
Bought your product and for some reason I can’t get to import a layout. Try to enter the purchase code in the licence but nothing happen.
I try to raise a ticket but your system is asking questions that I have no answers or understand and would need raise another ticket for this questions. Basically I will run in a loop.
Please let me know how to get the licence and retrieve the templates.
Thanks
Hi Acosano,
Thank you for contacting us.
To create ticket, you can need to choose the Department as Envato, for the rest of questions, you can choose any one of them, it doesn’t matter.
Please provide your site information there so that our team can check the problem quicker.
Have a great day!
Hello, I am going to purchase threse plugin, but first I have 2 question.
1) Does it have ’’Download Invoice’’ button on my order page? 2) Does it have Georgian Lari “₾” symbol support?
Thanks in advance.
Hi Niksuha30,
1. Yes, it does have Download invoice button on the order page. 2. Yes, it does. It has default symbol in Woocommerce.
Thank you and have a great day!
Hi,
Is it possible to make it different for seller & buyer?
Thanks, Pete
Hi Pete,
Yes we can customize to make it different for seller and buyer with affordable fee. Thank you and have a great day.
truemart
Hello, how delete invoice from order ?
Hello yvesart,
Thank you for reaching out to us. I’m Theodore from Truemart
If you have technical issues, please raise a ticket at: http://cmsmart.net/your-profile/user_list_ticket
After that, you can describe your issues in more detail and note your product and purchase code. Then our support team can check and help you better.
Thank you and have a great day.
Best Regards,
Truemart
Hello I bought this plugin and I have a small problem. Custom invoice data or description does not appear on the invoice. In the contact section I selected correctly. What to do? Regards
Hello Rdcdann,
Many thanks for your contact.
Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket
After that, you can describe your issues in more detail and note your product and purchase code. Then our support team can check and help you out with the issue better.
Best regards,
truemart
importing a template
Hello skynatenergy,
Many thanks for your contact.
Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket
After that, you can describe your issues in more detail and note your product and purchase code. Then our support team can check and help you out with the issue better.
Best regards,
truemart
hi, i am having issues intalling
Hello skynatenergy,
Many thanks for your contact.
Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket
After that, you can describe your issues in more detail and note your product and purchase code. Then our support team can check and help you out with the issue better.
Best regards,
truemart
Do you still support this plugin? Is it compatible with the latest version of Woocommerce and Wordpress
Hello bravuragraphics,
Thank you for your interest. I’m Theodore from truemart.
We are still offering support for this product.
For more details and quick discussions, please add me at:
Skype : live:.cid.422392e20b4ec601
Phone/Whatsapp: +84 3462 535 98
Thank you and have a great day.
Best Regards,
truemart
Congratulations on your work and this plugin – It was the most attractive I’ve found so far!
Until one day someone is worrying about providing a PDF invoice designer with eye-pleasing templates.
Nowadays it’s no use having only the resources and not having a crapied and charming designer, both must go hand in hand – You are on the right track – Congratulations!
Question: Do you provide shortcode in case you need to show PDF invoice in specific place for buyers and woocommerce hooks to show extra information in PDF invoice of custom checkout fields? Is it possible to have complete customization of PDF templates? And in the signature line it is possible to insert signature via .png images or something even smarter for this, for example, logger type desired signature in the settings and automatically plugin insert writing model selected by the logist among several options that the developer makes available for this digital signature?
Hello valber_figueiredo,
Thank you for your interest. I’m Theodore from truemart.
I may answer your questions below:
Do you provide shortcode in case you need to show PDF invoice in specific place for buyers and woocommerce hooks to show extra information in PDF invoice of custom checkout fields?
The shortcodes are available on the sidebar.
Is it possible to have complete customization of PDF templates?
Yes, it’s possible to have complete customization of PDF templates.
And in the signature line it is possible to insert signature via .png images?
Yes, it is possible to insert a signature using PNG images.
Something even smarter for this, for example, logger type desired signature in the settings and automatically plugin insert writing model selected by the logist among several options that the developer makes available for this digital signature?
Currently, this part is not available on our extension.
For more details and quick discussions, please add me at:
Skype : live:.cid.422392e20b4ec601
Phone/Whatsapp: +84 3462 535 98
Thank you and have a great day.
Best Regards,
truemart
