199 comments found.
Hi,
I need a plugin that will allow me to export orders from Shopify to WooCommerce on a regular basis (hourly or daily). I basically want to have a store on Shopify that will be used to place an order, but then the order will be fulfilled in WooCommerce.
Is this possible with your plugiin? I would use a different solution to sync the inventory between Woo and Shopify.
Thanks.
Hello,
Our plugin allows you to import orders from shopify. Regarding the problem you raised, I can suggest the webhook feature, please see details here. Basically, it allows syncing orders from Shopify to Woocommerce almost instantly.
Best regards.
Another thing is that we currently do not have the feature to automatically import by hour/day, but instead we have the feature to automatically update Orders/Products by date. You can learn more here
Best regards.
Hi My products supplier has a shopify store. i need to transfer products from shopify to WooCommerce including images and other products data using csv. is there any solution if i need to use it just for once. its not for constant syncing. Thanks
Hi,
Thank you for reaching out to us.
It is possible with our S2W plugin, it can import Shopify product data via CSV file, you can see this video.
Feel free to let us know if you have any further questions regarding this plugin.
Best regards.
Hi. Is your plugin still fully compatible with shopify’s today in 2024?
If I have 10k products, with multiple images each, and 50k customers, and orders it can handle this kind of a load?
Also if i have complicated items that have multiple variants. Even products where you can select other skus as variants, cant it handle this?
Also if we have custom metafields and some of those metafields have data and some of those metafields have file attachments, does it support that?
Also is there a way to define where those metafields would go? Or it would automatically create same metafields in wordpress?
Please let me know.
Thank you!
Hi,
Thank you for reaching out to us.
1. Yes, it can handle these. With a large amount of data, we highly recommend you:
+ Adjust the products/orders/customers per Ajax request appropriately to avoid overloading when migrating big data, see this option No1 in Import product option. See the same for Orders/Customers.
+ Import images (Product, description images, gallery) after all data is completed importing. We offer settings for this, and then you can run a cron to import images without doing it manually.
2. Our plugin can retrieve the SKU of variable products on Shopify normally Besides, this plugin offers a feature: retrieve Shopify product ID or Shopify product handle to use as your WooCommerce variable product SKU, see this docs No7.
3. Our plugin can SYNC the value of the metafile, you have to find and map the appropriate meta keys between the 2 platforms to ensure they match and work properly, see this example.
Best regards.
Subject: Request for Refund – Plugin Issue
Hello Plugin Team, I hope you’re doing well. I recently purchased your premium plugin with the expectation that it would import products with variants from Shopify to woocommerce correctly.
However, I’ve encountered an issue: when a product has a single variant, it’s being imported as a simple product instead. As we needed to use this feature urgently today and purchased the premium version today, we would appreciate an IMMEDIATE REFUND.
Thank you for your prompt attention to this matter.
Best, SB.
Hi,
Thank you for bringing us your issue.
We have imported a single variant product from Shopify and checked on the WooCommerce store, that product is still recognized as a variable product. Please let us know how to replicate your issue and submit a ticket on our support forum. We will help check your case and ensure the plugin works as expected.
Best regards.
Hello Lavender Vu / Author Team,
I hope this message finds you well. I have responded to your inquiry in the support forum and provided clarification on the issue at hand. Kindly address and rectify the matter promptly. If not, proceed with a swift REFUND.
Your immediate attention to this matter is appreciated.
Thank you.
Kindly respond promptly. Please resolve the issue or provide a REFUND. We need to explore alternative solutions immediately.
Hi,
We are taking care of the issue on your ticket, please kindly follow it.
Best regards.
Hello, Please check and reply to the support forum ASAP.
Hi,
We received your replies and checking them.
We kindly request further information regarding issue #3. Please provide the necessary details and follow up on the ticket.
Best regards.
Hello, I responded to the query in the support forum. Please check it.
Hi,
Yes, we are taking care of your ticket, kindly wait for our check.
Best regards.
Thank you, Please check again and FIX the issue #3 now.
Hi, we have updated it and checking, kindly wait for our reply.
Please check the forum again.
Yes, updated. Please follow our support forum to discuss. We assure you that we’ll review and address your concerns within the designated support timeframe.
Recently I used the free plugin to migrate shopify products to wordpress. In the products description there is pdf links and the pdf files are in the shopify server. All the pdf links are working after migrating the products with description. Now the ques is “How can I able to migrate or move all the pdf file from shopify to wordpress and also the links will be working perfectly and the file will be moved from shopify to wordpress. If this plugin able to help me then I will purchase it. Thanks
Hi,
Thank you for your request. Unfortunately, our plugin is unable to perform the feature you are asking for.
Best regards.
I wanted to know if it can migrate the product variants and metafield and most importantly, can it updated the inventory and sync the product variants in real time as someone said it doesn’t work properly with product variants?
Also, can you please confirm if Shopify product meta field can be imported properly with your plugin?
Hi,
Thank you for reaching out to us.
1. You can migrate product variations. Regarding migrating meta fields, we offer options to import Shopify product type as/ vender as/ barcode as post meta, you can see this part of our documentation No 11 11 12.
2. You can sync inventory, product variant in real time using webhook which helps to update the data right after the data is changed on Shopify. You can see this part of our documentation.
Best regards.
Thanks for confirming. Does it also add the new products automatically or update the changes like title descriptions if changed on Shopify?
Hi,
1. Regarding: “Does it also add the new products automatically” => sorry, this feature is not our plugin’s function.
2. There are 3 ways to sync product, order data.
+ Manually sync
+ Make a schedule to sync automatically
+ Webhook, sync at once when the data is changed on Shopify.
Each way offers you to choose which options to sync. For example: title, description can be synced see this: https://docs.villatheme.com/import-shopify-to-woocommerce/#set_up_child_menu_3487
Best regards.
Thanks for your plugin it works well! Is there any chance you can add a feature to update the “_shopify_product_id” custom meta on sync? It gets out of sync and we are using it for a Shopify checkout.
Please let me know!
Hi,
Thank you for using VillaTheme’s plugin.
We need to fully understand your request. Please clarify it.
Best regards.
Apologies, if my request was unclear.
When we import products from Shopify using your plugin, it creates an entry for each product’s Shopify ID in the WooCommerce product’s custom meta.
In the database it’s under the wp_postmeta table:
meta_key: _shopify_product_id
meta_value: ########## (the Shopify ID number of that particular product)
This custom meta is really useful for us to utilize for a custom checkout process we are using (we bypass WooCommerce checkout entirely and go straight to Shopify). I know it’s a weird choice, but it’s going to simplify our client’s lives.
The problem seems that the “_shopify_product_id” is only imported once and not updated on syncing products.
Is there anyway to update the “_shopify_product_id” on every sync and make sure it matches what’s in Shopify?
Hi,
The ID of the product on Shopify is unique, so it is not logical when you sync a unique value because it is fixed.
So, your request isn’t proper to implement.
Best regards.
Can we import only orders with a tag in the order, when not can you customise this?
Hi,
Thank you for reaching out to us.
In fact, there are no tags for Orders in WooCommerce by default but Shopify has.
We will add a filter tag option for order import in future updates.
Best regards.
How to set Shopify Product ID manually for WooCommerce products?
Hi,
Yes, it is possible, you can use the shortcode to assign WooCommerce variations as Shopify product ID. See this part B. No 7 of our documentation
Best regards.
How to synchronize product stock quantity from Shopify to WooCommerce and reverse way?
Hi,
This feature needs the combination of the 2 plugins Shopify WooCommerce and WooCommerce to Shopify, we represent the feature in this part of our documentation: https://docs.villatheme.com/import-shopify-to-woocommerce/#B.-Syncing-Product-Data-manually-between-Shopify-and-WooCommerce-(Compatibility-between-Shopify-to-WooCommerce-and-WooCommerce-to-Shopify)
Best regards.
How to map the Shopify barcode field to the WooCommerce product? How to use that field (or SKU) as source of product automapping instead of the Shopify ID or slug?
Hi,
Thank you for reaching out to us.
Our plugin supports migrating Shopify product barcodes as post meta.
Please follow this part of our documentation Part B No 12 to migrate this data.
Best regards.
Does the webhook synchronize from Shopify to WooCommerce and WooCommerce to Shopify in seconds?
Hi,
Thank you for reaching out to us.
Webhook function only help synchronize from Shopify to WooCommerce, it does not sync the other way. And it syncs almost instantly.
Best regards.
Can this plugin map Shopify collections to WooCommerce product categories before import/sync?
Hi,
Thank you for reaching out to us.
This feature is not available in our plugin. Currently, you can assign the imported products to (a) specific categories on WooCommerce, see this documentation part B No9.
Best regards.
Hi,
Thank you for reaching out to us.
Please follow this right way to log into our system, get the plugin’s auto-update key and post tickets on the support forum:
+ To authenticate on our system: https://villatheme.com/knowledge-base/how-to-use-auto-update-feature/
+ To post tickets: https://villatheme.com/knowledge-base/how-to-create-tickets-on-villathemes-forum/
Best regards.
Unable to activate the plugin. Showing Fatal Error on s2w-import-shopify-to-woocommerce.php:155. Already raised a ticket. Please check.
Hi,
We are back to work on a new day, thank you for waiting.
We received your ticket and feedback to you, the problem was also managed, please keep following the ticket: https://villatheme.com/supports/topic/fatal-error-s2w-import-shopify-to-woocommerce-php155/
Best regards
Hi,
when importing, everything works perfectly. However, “Product categories” are NOT imported, I got “No data to import”. I have almost 30 collections in my Shopify.
I tried everything (check all API, re-imported product with ajax-1 call, etc.)
Any help please?
Thanks
Hi,
Please contact us on our support channels, we will help you check this issue.
+ Email: support@villatheme
+ Support forum: https://villatheme.com/supports/forum/presale/
Best regards.
Hello Support,
I want to purchase your plugin, I need to export back automaticcaly to shopify every order that comes to my woocommerce store. Is this possible in your plugin?
I mean I will import all my shopify products to woocommerce, after i get an order on my woocommerce store I need that order to go automatically to shopify in order to be fullfiled there. Hope you understand me.
Thank you so much
Hi,
Thank you for contacting us.
When you have both 2 plugins premium version S2W and W2S, the 2 plugins can do their functions to import data, but this process is done manually. The feature you are requesting, which is the automatic import of orders from WooCommerce back to Shopify (including the ones imported from Shopify initially), is currently not available.
Best regards.
So I can import back to shopify any order manually right ?
Hi,
Yes, you can import back orders from WooCommerce to Shopify manually using the WooComemrce to Shopify plugin.
Best regards.
Webhooks isn’t working for product updates on Shopify. If I make a change to a product on Shopify, changes aren’t reflected anymore on Woocommerce. Is there something wrong with the plugin? The webhook is listed in the notifications tab and I don’t see any notification of errors.
I bought a license for this Shopify to WooCommerce plugin that can be installed on WordPress. It works perfectly fine, but I no longer have a use for it. My client has decided to discontinue their project, so we don’t need to keep the plugin license.
Can I sell and transfer the ownership of this license to someone else?
Hi,
Thank you for contacting VillaTheme.
Regrettably, we are unable to provide a refund for this plugin based on the situation you described. According to the Envato Refund Policy, discontinuing the use of the plugin due to a client’s decision not to proceed with the project does not qualify as a valid reason for a refund. Therefore, we are unable to proceed with your refund request in this case.
Best regards.
Hello, i want to get shopify unit_price of my product and move into woocommerce
Hi,
Our plugin should import unit prices when importing products, or am I missing your meaning? Is there any problem you have when importing product unit price?
Best regards.
