353 comments found.
Hi, we are interested in your plugins and asking if you have an admin demo but also a documentation? Are your plugins like WordPress Multisite Sync, WordPress Country Selector compatible and recommended or needed when using this plugin? Thank you.
Hi there,
you can find our documentation here: https://www.welaunch.io/en/knowledge-base/topics/wordpress/multilingual-multisite/
Our demo is here: https://demos.welaunch.io/wordpress-multilingual-multisite/wp-admin/
You do not need any additional plugins, but you CAN use them.
Amazing. Thank you. My client bought the extension a few days ago, but how to show flags in the menu on the frontend? Does he need this plugin https://www.welaunch.io/en/product/wordpress-country-selector/ too?
No, you do not need this plugin to show the flag. Please submit a ticket on our website and we will help you showing the flag in your frontend 
Hello, I’m a little confused with how the Plugin works. I already created my main site in Spanish, now I want to create a clone of that website in English and later in Portuguese.
In Wordpress I created a new site mydomain.com/en. How do I make it look exactly the same as the main site? Is there a function that clones it or do I have to do it manually?
Yes in network admin panel use the “copy blog” functionality: https://imgur.com/a/bkN7pi0
I do not get that option https://imgur.com/UOoEEXy
Sorry, I thought it was a Wordpress function. I already saw that I had the plugin disabled, I already got this option.
helllo,
we are interested in buying the plugin can you let us know if automatic url based conversation is possible. basically we have 4 language labels availble on home page and we want that whenever anyone clicks on the language that they want the url should load the new page with google translated content.
any update
Sorry we do not provide automatic google translated pages. You need to manually use machine translation like google or DeepL to translate the pages once before.
Hi. The question is about integration with Filter Everything plugin and taxonomies.
I have a problem when there are multiple taxonomies in one URL.
What determines the order of taxonomies in the URL?
It works fine in most cases, but I have problem with “brand” taxonomy.
For example, the URL is /type-car/brand-bmw/ and the corresponding German URL is /de/art-car/marke-bmw/.
But Multilingual Multisite for some reason links /type-car/brand-bmw/ to /de/marke-bmw/art-car/, i.e. changes the taxonomy hierarchy. As this URL doesn’t exist, it just leads to 404 page.
Both in the Filter Everything plugin and in the taxonomy settings in Multilingual Multisite, the “Brand” taxonomy comes after the “Type” taxonomy, so I don’t understand why the plugin changes the order of the taxonomies in the URL in this particular case.
Please submit a ticket on our website and we will look into this asap
I can’t because my support has expired) So you don’t have specific settings for Taxonomy hierarchy, right? In theory it should follow Filter Everything plugin rules and settings?
Maybe I’ll create a ticket later when I purchase a new license for the new website I’m working on. Or just change the initial Filter Everything hierarchy so it corresponds to the order created by this bug.
Normally this should already work out of the box. So when you renewed your support, we will look into this issue 
Elite. It seems not working after uploading zip file. My wp version 6.4.3 Incompatible Archive. <—All that I can see. Could you help me? I need refund. Urgent
Hi there,
The incompatible archive issue is a new error trigger by WP Core and will be fixed in a new version: https://core.trac.wordpress.org/ticket/60398#comment:45
As a workaround please install our latest version of our welaunch plugin first.
When you still need a refund please request it here: http://codecanyon.net/refund_requests/new
@silencedgdd is your problem solved? Ive got same thing, after update I had now some permlinks like domain.com/de/de/ domain.com/fr/fr/ and its happening not in all links, domain.com/pl/ is correct
Please submit a tickt on our website 
I did, you said my support expired
You have to renew your support license first.
for what? for your bugs? there is also css bug on mobile menu switcher on your demo, I have to renew license, so you will handle it?
We already explained, that the mobile menu is not a bug. The hover effect on mobile devices does not work, that is why it shows all flags directly.
yeah? so change language on mobile 2 top languages
hi i have a question. In your examples you show the setup as a folder structure like www.domainname.com/es but it is also possible to map domain names so we can use www.domainname.es
Yes of course that is possible. You can change the domain name in network settings to any other domain.
but is it also possible to have the folder structure and the mapping domains?
Yes you can have both too.
Hello,
Since the last update of the plugin there is a problem with the site permalinks. When using the shortcode to display the different multisites connected, the initial domain is duplicated and therefore the links does not work.
For example, for this urls connected:
https://mydomain.com/it/url-1/ https://mydomain.com/uk/url-1/It generates the links like this:
https://mydomain.com/mydomain.com/it/url-1/ https://mydomain.com/mydomain.com/uk/url-1/I had to go back to the previous version of the plugin, can you check what could have happened?
Thanks,
Best regards
Please send wp admin & FTP access to support@welaunch.io and we will check your issue asap.
everything was fine until i have updated the plugin ! i have a problem with my permlinks in sub domain ! (i have also done a custom service with you) ! how i will do now ?
Please submit a ticket on our website 
My support is expired !
Please send a mail to support@welaunch.io and exact issue details. As it was a customization job, we will look into this.
thank you very much, I sent you an email
Hi I was using license on WP network was working fine – I had it activated there – due to some reason i had to reinstall the WP. I am not able to reactivate the license on the same domain!!!
Reactivation of the license on the same domain should be part of basic things for which automation should happen – This should be a basic part of buying – kindly make user friendly sustems like X themes authoros where one can choose the domain on what the license should be activated and can change the same at any time on any one domain!!
This is not expected Ticket could not be created!
This is what i get from your support ” Support Expired on 2023-06-20T12:32:26+10:00 – please renew!”
Kindly reactivate my licanese as i’m using on the single domain of my choice! for this i dont want to renew the support.
Please send us your license to support@welaunch.io and we will reset it. You can also remove a license in our welaunch tool in your WP backend directly.
Hi is there any kind of limitations of translations like Posts count, word/characters count/ page count etc? Also, are the translations manually editable?
Hi there,
there are no limitations. Of course can manually edit the translations as they are saved in your database.
hey guys, there was 9 months since the last user that asked you about adding chatGPT as automated translation source
did you tried ? it´s possible or…there are technical difficulties doing it ?
i´m very intereseted in the plugin if that is your goal in the near future, thanks !
No sorry we did not
do you think I can pay you to help your team start building that API connection? I think will be a massive add-on to your product, not only for me but everybody else
We do not really think that ChatGTP API can be used for translations. It has a length limit of 500 words.
as far as I can see in the tokens limits (being 100 tokens around 50 words) latest versions have a way large limit, 4,096 output tokens, around 2000 words
https://platform.openai.com/docs/models/gpt-4-and-gpt-4-turbowell it depends on the language, german has probably larger words than portuguese or russian
askin the own chatGPT it says 600 to 900, maybe my 2000 words estimation is not accurate, is near the 500 you said, depending on the language
500 words is not enough we would say. But when you say this is enough for you, we can code something for you. Contact us at support@welaunch.io for a quote please.
Is this plugin compatible with Yootheme Page Builder?
Yes sure!
I edited the product on the main site and added a YouTube video, but the other language sites were not synced.
Please submit a ticket on our website: welaunch.io/en/contact or send admin access to support@welaunch.io
I sent an email but you didn’t respond. The website ticket prompts me that I can’t create it using a VPN. My email is ai2316889@gmail.com
We can not find any mail from ai2316889@gmail.com? Please send it again.
Hi there I run movie database site Using this theme https://themeforest.net/item/vodi-video-wordpress-theme-for-movies-tv-shows/23738703?_ga=2.105305675.93963523.1700133666-663894283.1644550698&_gac=1.92162792.1700203016.Cj0KCQiAmNeqBhD4ARIsADsYfTeHtn5DpRNhzAV4U6iUV0MI6U8vVa1yyfGz2fKhA6KjAgBjn54ou0saAuJJEALw_wcB
I have try other popular plugin I don’t want to mention it names, all of them slow down translate site around 4-8 second, that is not acceptable for mysite.
Will this plugin work with my theme? Because 1 movie Page is sync with a lot of other page(the same as IMDB movie page) If not can I get refund? And if it slow down my translate site can I get refund?
Hi there,
as we rely on WP multisite all translated sites have their own database tables. Not like other plugins, our plugin will not blow your database, so performance is one key advantage of our plugin.
When something should not work, you can get your money back of course.
After installing multisite, I am having difficulty adding a Korean website to the subdirectory.
Support was unable to contact -( it was recognized as spam). How can I get help?
Oh sorry for that! Please drop an email to support@welaunch.io
Hi, I plan to regroup all my small ecommerce websites into one multisite. I actually have some websites with same products but different language. And some with different products. Can I regroup all of them and use this plugin to translate products only for some subsites?
Example: 1 subsite is jewelsfrench, I want to clone it and have the same products for another subsite “jewelsgerman”. And also have a subsite about petproductsitalian.
Can they coexist without messing up everything?
Our plugin is best to use in single multisites. However there is a hidden feature in wp called multiple networks. With that you can group same sites (languages) in one network. The plugin is available here: https://de.wordpress.org/plugins/wp-multi-network/
How to change it totally on the header, on mobile devices, and in dropdown? So the objective is to change for example en_UK flag into “EN” image and German into “DE” image. So we will use images instead of flag.
Images are already uploaded into the media library, so now it’s a matter of what chunck of custom code or CSS can I use, and just replace the image source?
I changed it already in the General settings of each site, down there at the bottom.
Great you found the setting yourself 
Hi, is it compatible with the page builder Breakdance?
Also, let’s say I have a multisite and I have website A, website B and website C. I want to create a website D which would have the website C products synced/translated with Deepl. Is it possible? While website A and B are totally not concerned by the multisite translation.
(My project is to have a multisite with 20 shops, which some of them might be the with the same products but in another language)
Yes breakdance is supported. Regarding the sync we recommend you also get our wp multisite sync plugin, because our multilingual multisite plugin can only sync already existing & connected posts.