133 comments found.
Hello team grats for plugin presale question . We need quote system for woo porducts cause we dont want eshop function just catalogue. So my questions are. 1)Quotes work without payment? I mean just to inform admin for customers interest. 2) if we have variations like colors and customer coose color and size for example in the quote form his picks on variations are displayed to the admin so he knows that customer wants specific color? 3) Customer can add multiple products for quiote? 4) In the form that customer sends can we add custom fields like upload an image? Thanks team
- yes, the quote are submitted via a quote form that avoid the user to place any order
- yes, the quote can be asked for specific products
- yes
- yes, the form can be customized, but it hasn’t any upload field
The plugin has a demo site that allows you to try the software. If you need any further info, feel free to ask.
Hello thanks for fast reply. About 2) just to be sure so if i have a vaariable product with 2 colors one black one white and customer choose white color and add to quote the mail that teh admin gets says that the customer has quoted for the white variation ?
yes, the variation is reported both in the table: https://nimb.ws/593zX7K and the email: https://ibb.co/MS5jdqW
Oh you are super in the form quote that customer sends you told me that he cant upload image, can we add custom fields though ? text etc? (Any plans for future updates with file upload? )
Yes, you can add. The types can be found in the plugin description page and in the demo site. For now there isn’t any ETA for uploads
Hello! Hope you’re ok. In the single product page i don’t see the add to quote button, for example: https://ete.com.au/product/boxer-6404m/. Can you help me?
Hello,
could it be that you did not set any price for that product? If you do not set any price, the default WooCommerce template won’t render any add to cart button. The plugin hooks to that action to injects its “add to quote” button.
Yes it was it! My bad. Thank you so much
No problem at all! 
last but not least, I would ask you to help me: If you enjoy my plugin please consider leaving the 5 stars…It would help me with sales, I would reeeeally appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
is it this plugin do things like this: user(buyer) uploads pdf file on product page > admin review uploaded file (acc/reject) > if acc admin sends price and payment information > user makes payment > finished
I’m sorry, the plugin is not designed for that.
Hello, I recently bought your plugin, but i have some problems. 1. In the single product page i don’t see the add to quote button (https://tfp-wood.ro/produs/biblioteca-retro-2-usi-sticla-2-usi-si-3-sertare-lemn-masiv/). 2. Also in the bottom of the page on the related products, i see the button, but when a press add to quote(cere oferta), i receive the message “page not found”.
Thanks, Stefan Paul
Hell Paul,
unfortuantely I have no clue. It could depend on a theme issue or a 3rd party interference.
- your email address
- full admin access to the wp-admin area
- FTP access
- a detailed step by step guide on how to experience the issue
I can perform some further tests to see if it is possible to determine the cause.
NOTE: all the requested points are mandatory, do not forget to report any of them.
Thank you for your collaboration.
request pre sale
Is it possibile to attached file in contact form (for example photo or pdf?)
Thanks
Hi,
I’m sorry, it is not possible. The user can only eventually report the URL of a file via a text field.
Is there a way to auto re-direct to the Quote request page upon pressing the add to Quote button?
Hi,
I’m sorry the plugin hasn’t such a feature.
If you need, I can quote a custom implementation for that. If you send me a private message (click on my name and then use the low-right box) reporting your email, I can send you a quote.
Is there a shortcode or something for the quote basket, I am using the BeTheme and there is no quote basket once I installed the plugin?
Yes, you can use the [wcqt_request_quote] shortcode or select a page via the Settings menu: https://nimb.ws/hqaobW
You can also display the quote basket in any existing menu via the special option you find in the Setting menu
Hi
We need to update the email sent to the website owner to include the SKU for the Products in the Quote Cart and also the Notes that the buyer can enter at the Quote Cart
Is there an easy way we can do this?
Thanks in advance Wayne
Hi Wayne,
regarding the item sky, you can modify order-items-without-price.php template you find inside the emails\order-items-without-price.php (you can copy it in {your_theme}//woocommerce-quote/emails/ folder). You can modify it by removing lines 45 and 47 (in this way the SKU should be always displayed on the emails).
Regarding the notes entered via the input fields, it requires customization, the plugin is not designed to report any of that data on the email.
If you need help implementing both, you can send me a private message (click on my name and then use the low-right box) reporting your email, I can send you a quotation.
When I put a quantity in on the product page and then add to quote – it adds double the quantity to the quote
Please do not open different threads regarding the same issue. It won’t make you acquire more priority, will only make it harder to keep track of your ticket.
Please refer to the other message you left and perform the asked test to properly identify the cause of the issue.
When I try to delete a quote from the admin panel, it doesn’t delete
Well it deletes some of the info but not the whole thing
What do you mean that it delets “some” but not all?
To understand if the issue you are experiencing is caused by a plugin malfunctioning rather than a 3rd party interference, use the following site: https://codecanyondemo.work/wcqt/ (user: demo, pass: demo) to recreate you scenario and report to me if you are experience the issue and if so, report to me a step by step guide on how to. Thank you.
The icon isn’t showing on the “Items in Quote” menu
To understand if the issue you are experiencing is caused by a plugin malfunctioning rather than a 3rd party interference, use the following site: https://codecanyondemo.work/wcqt/ (user: demo, pass: demo) to recreate you scenario and report to me if you are experience the issue and if so, report to me a step by step guide on how to. Thank you.
The quote list is viewing incorrectly, the lines aren’t lining up
To understand if the issue you are experiencing is caused by a plugin malfunctioning rather than a 3rd party interference, use the following site: https://codecanyondemo.work/wcqt/ (user: demo, pass: demo) to recreate you scenario and report to me if you are experience the issue and if so, report to me a step by step guide on how to. Thank you.
Hi, The Quote menu button on My Account page gives me a 404 not found error
To understand if the issue you are experiencing is caused by a plugin malfunctioning rather than a 3rd party interference, use the following site: https://codecanyondemo.work/wcqt/ (user: demo, pass: demo) to recreate you scenario and report to me if you are experience the issue and if so, report to me a step by step guide on how to. Thank you.
Hi. I am using the plugin with electro wordpress theme. I love the plugin based on the tests from the demo site. However I am unable to receive quotes in admin panel. I have tried to disable plugins or change the theme, nothings seems to be working.
Hi, To receive support, you need to have a valid purchase and support licenses associated with your account.
Once you have them, if you send a private message reporting a wp-admin and FTP accesses, I can perform some further tests to identify the cause of the issue. Thank you.
I have repurchased I will be sending those details shortly
Thank you.
should add option for product and quick edit product to add quoute button too not just from the eCommerce quote page.
Thank you for your suggestion.
Hello, My website is experiencing some issues when using this plugin in conjunction with the Stripe payment gateway. During payment, the Stripe backend is unable to retrieve the user’s billing_detailsaddress. The payment page is different now, with no place on the left side to enter user information as before.
https://nimb.ws/oS90ms https://nimb.ws/2cEdby https://nimb.ws/SnRbPiI have resolved the issue. The problem was that the order page did not automatically load the user’s linked address information, causing payment failures. It would be great if the user’s address information could be automatically retrieved.
https://nimb.ws/kdTuxHI would like a refund of my order because the plugin is not working properly. Quote requests are not displayed in the WordPress administrator’s quote list.
The Envato refund policy won’t grant a refund due to 3rd party interferences. In that case, you should ask for a refund to the 3rd party causing the issue.
As can be tested in the demo site, the plugin, in a fully working environment works without any issues.
To properly identify the cause of the issue, perform the tests asked in the previous comments.
I’ve deactivated all the plugins but the problem persists. I’m sending you my emai address: jedisserte@gmail.com
Could you please send me an email so that I can share my login details with you. Thank you
I’m sorry, but there isn’t much I can do if the issue is not caused by the plugin code. I cannot give assistance for 3rd party malfunctions.
Make due you are running the latest version, that there isn’t any cache interfering, try temporarily switch theme. Try also to enable the WordPress debug mode and log and see if any further clue is reported in the debug.log located in the wp-content folder.
Hi, I’m experiencing a very inconvenient problem.
First some important information: The error log trows two errors which disappear when deactivating your plugin:
strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in /home/domain.com/.... functions.php row 7241
str_replace(): Passing null to parameter #3 ($subject) of type array|string in /home/domain.com/.... functions.php row 2187
Now the problem: it’s not possible to send a quote anymore. On the quote page the items in the quote basket are visible and it is possible to change the quantity. When you click on the name or image of the product it goes to the related productpage.
However, when clicking the update quantity button you are send to a productpage. This also happens when clicking the submit quote button. Regardless of the products in the quote basket, the same productpage opens.
This also happens when you want to remove a product of the quotelist. When I hover over the little cross next to the product image, instead of https://demo.com/?wcqt-remove... i see: https://demo.com/productname/?wcqt-remove... It’s driving me nuts and makes the owner of the site very unhappy. Deactivating other plugins doesn’t solve the problem nor does updating everything including your plugin to 5.2
The error log trows only the two errors above which stay visible when deactivating other plugins and only disappear when deactivating this one.
Please help!
Hi,
I’m sorry, but I need more clues to understand the cause. From my tests, the quotes can be placed without any issues.
Unfortunately, the error log you are reporting just shows an error for the functions.php script (that usually is part of the theme). There is no reference to any plugin script.
- Could you give a better look at the error log to see if any reference to the woocommerce-quote plugin is reported?
- Did you define any custom code in the function.php script?
- Could you edit it and report what lines are defined at 7241 and 2187?
- Could you try switching the theme?
- Please use the following site: https://codecanyondemo.work/wcqt/ (user: demo, pass: demo) to recreate your scenario and report to me if you are experiencing the issue. If so, report to me how to experience it
1. there is no other errors reported only this two.. 2. Yes, only 3 rows and removing them doesn’t solve the issue or remove the errors 3. error 1: // Standardize all paths to use ’/’. (2817): $path = str_replace( ’\\’, ’/’, $path ); error 2: function wp_is_stream( $path ) { (7241): $scheme_separator = strpos( $path, ’://’ ); } 4. Yes I did change the theme to standard wordpress, didn’t solve the problem. 5. I use plugin’s which are not installed in your demo. So I don’t know a way of reproducing the exact same situation.
if ( false === $scheme_separator ) {
// $path isn't a stream.
return false;
}$stream = substr( $path, 0, $scheme_separator );return in_array( $stream, stream_get_wrappers(), true );Additional info: I’ve installed a query monitor plugin which states this: https://bijdrager.nl/woo_quote/Err.png
details: https://bijdrager.nl/woo_quote/Err_detail.pngOK, please perform the tests in the demo site anyway to understand if the issue is caused by the plugin or a 3rd party (like a plugin or custom code). If it is caused by the plugin, I can understand which code to fix.
From what you reported until now, the issue is caused by external code.
Hi, Vanquish, Did you see the screenshot’s I’ve added too? The error only disappears when deactivating your plugin and the query monitor plugin mentions your plugin aswel. I’m able to submit a quote in your demo so it might be a conflict between your plugin an another, however I’m only getting an error regarding your plugin. Would it be helpful if I provide you with a temporary login? Is there a way to send you one in private?
Hi,
please try the new version to see if it helps.
I wish I could give you a positive answer. Unfortunately the error messages still exist. I’ve deactivate all plugins again, did go to standard theme again, and the issue still exist. Only thing I notice is the errors go away when deactivating your plugin, or deactivating the standard Woo plugin. If woo is active and woocommerce quote not, there is no error message. And the other way around the same. The query monitor still (again) points to this plugin as the culprit. I’m more than willing to give you temporary acces if needed
It sounds very strange that you get the exact error message at the same line.
Please try updating to the latest 5.4 to see if it helps preveting that error.
Hi Vanquish, I’ve downloaded the file again from this page and uploaded it to the site again… It still gave the same error message. I’ve tried everything i could think of cache related and it must have been some weird caching problem (although cloudflare was off, no server caching was done, chrome and safari caching off and WP fastest cache was used to delete the cache etc) Because in the end the error message disappeared (THANK YOU!) But the problem was stayed…. I’m writing here what made it go away in case other people experiencing a similar issue … I’ve changed the “request a quote” page in the settings to a different one, saved it, changed it back to the one i used, saved it again and it works now! I really hope it keeps working. Will keep an eye on it this week. Thank you so much for your support and effort! Much appreciated! Besides this little hickup, I’m really really happy how this plugin works
Glad to hear that and thank you for sharing!
last but not least, I would ask you to help me: If you enjoyed my efforts to assist you and/or my plugin please consider leaving the 5 stars…It would help me with sales, I would really appreciate it!
(to leave a rating: go to your profile page, click on “Downloads” and from there you can rate your purchases.
You can also leave the rating through the plugin description page: https://www.dropbox.com/s/v6zaoe0p6cs4x2o/rating.png?dl=0 )
Have a great day!
Hello,
thank you for reporting. Please update to the latest 5.2 version, it should fix the issue. Give it a try and let me know!
Hello, I have upgraded the plug-in to the latest version 5.4, but the problem still exists.
Furthermore, I discovered. If I update the product quantity on the inquiry sending page, the plug-in will have a duplicate form: https://drive.google.com/file/d/1yleBQsqZwtyDbYH3pGUF518xQwRNzIz-/view?usp=sharing
From my tests it now seems to work properly: https://nimb.ws/mHqjfi Ensure there isn’t any 3rd party and cahcing interfering.
To understand if the issue is actually caused by the plugin, please use the following site: https://codecanyondemo.work/wcqt/wp-admin/ (user: demo, pass: demo) to recreate your scenario and report me if you are experiencing the issue. If so, please report to me how to.
1. Your demo website seems to be unable to add products to the inquiry list, so I cannot display the bug on the inquiry list page on your demo website that will cause repeated table generation. But I provided a screenshot of your bug on our website in early summer. 2. We have upgraded the plugin to 5.4, but the price still cannot be displayed (even if I replace the theme with the default theme). After I disabled your plug-in, the prices were displayed successfully. So I think this problem is caused by your plug-in.
- Retry now on the demo site and try updating to the 5.5 I’ve just released, there were some issue with variable products
- make sure there are no caching interfering. It the issue just happens in your envoriement, it means that something is wrong with it and not with the plugin code, so there is much I can intervene
How should I get 5.5, the version I downloaded from my account is still 5.4.Also, the issue I reported is not shown in your demo website. I thought I should try the same version as your demo site
Please retry in few minutes, the CodeCanyon approval process takes some minutes to very new updates.
Retry now on the demo site: https://nimb.ws/Awlcg3
Hello, I have upgraded your plugin to the latest version 5.5, but all the problems still exist. I am using the astra pro theme and conducted the following tests: 1. Switch the theme to Twenty Twenty-One theme. 2. Disable all third-party plug-ins, and even tried disabling woocommerce.
But the problem still exists during testing. May I ask why? What should I do?
In addition, I noticed that on the complete quote-request page of your demo, there is an UPDATE QUANTITY button. But can’t find it in my website.
Are you expecting the same issues Performing the same tests on the demo site?
You don’t have the same problem in your demo site. This is what I’m curious about. On my site even if I disabled all plugins. Your plugin still doesn’t work properly. If you need administrative access to my website, please send me an email: frankli530720@gmail.com
It sounds very strange.
Send me via private message (click on my name then use the low-right box) the following data:- wp-admin access
- FTP access
- step by step guide on how to experience the issue
I have sent you an email, please check it.
Hello, when the customer sends a quote request to the Wordpress site administrator, the quote request does not appear in the list of quotes. Could you correct this?
https://drive.google.com/file/d/14eMZ5Pfo7Xiir5SsmMqoBpVT7DaCih7c/view?usp=drivesdk https://drive.google.com/file/d/14jZvsDQsWQVoKXoNJFDkwuB-_bkmMxQ_/view?usp=drivesdkHello,
in order to understand if the issue is actually caused by a plugin malfunctioning rather than a 3rd party interference, please use the following site: https://codecanyondemo.work/wcqt/ (user: demo, pass: demo) to recreate your scenario. Report me if you are experiencing the issue and if so, please report me a step by step guide on how to.
If not, it means that something in your installation is interfering. In this case, you need to disable all the plugins and see if you experience the issue. If not, re-enable one by one until you find the interfering one. Try also switching temporarily the theme. It might be the cause as well.
Try also enable the WordPress debug mode and debug log ( https://wp-staging.com/docs/enable-wordpress-debug-log-mode/ ). To do that insert the following lines in the wp-config.php you find on the root of your site:define( 'WP_DEBUG', true ); define( 'WP_DEBUG_LOG', true );reperform the test and see if more clues are reported in the debug.log located in the wp-content folder.
Thank you for your collaboration.
I’m using the latest version of the plugin. I notice that the demo site version is not up to date. It’s the latest plugin version that has the bug.
Please retry now, it should work: https://nimb.ws/857vaq
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