2386 comments found.
Hi, where your 50% winter discount? I cant see it.. TQ
Please check price , discount has been applied
hi! your demo stopped opening ( and I noticed that the whole system is terribly slow
Please check Now hopefully everything is ok.
Do you have login control so that 1 person cannot share the login with multiple people?
No this feature is not available.
Paypal payment system not working maybe
You must need to setup paypal correctly . Please open a ticket at desk.spagreen.net, Our team will check your query.
i have a problem will click on Video Type like hot series than the drama domt show on home page.why
We’re really sorry , can’t understand your query properly, Would you kinldy open a ticket at https://desk.spagreen.net/, Our support team will check your query . Our support hour is 10 am to 6 pm GMT +6 Dhaka , Sunday to Thursday without public holiday. You may join with us for live chat here between mentioned time : https://tawk.to/spagreen
I have requested to cancel both purchases from you and you need to confirm… confirm the refund for both of your products that I have requested.
Our team will check your query if your request meet refund policy then of couse you will get the refund.
this is the V3.3 or V3.4 version, I have a lot of problems with the player in tvsmart, it doesn’t load the m3u8 videos. In this version has this been fixed ?
The latest version is 3.4, You may download the version from Download section.
Dear developer , can you add “hls quality selector” for videojs on next update, thanks
Noted, We will try to add this but not sure when will release .
Demo not work
Check from here :
Admin Login
Link: https://ovoo.spagreen.net/demo/v33/
Username: admin@spagreen.net
Password: 123456
hello there i can’t play my m3u8 link on my website i’ve sent the ticket requested for that regards
Ticket #12406 Ticket #12407 please contact me ASAP because i can’t do anything with my website i can’t play m3u8 link on live tv and can’t import or fetch movie from tmdb
We’re checking your query .
I can’t even delete live TV channels for testing
OMG I swear to god This is the worst service I have ever experienced customer support service is really slow I will submit a refund to Envato
Hello Recently, the site player has found a problem of sound and video inconsistency What is the reason?
We need to check the query , Please contact with our support team here at : https://desk.spagreen.net/
The second thing is whether you have the opportunity to connect the android version with the web version so that when we upload the video of the web version it will be shown in the android apps. If this system is not there, try to do it quickly.
The third thing is whether the web series in your script will be a playlist format show if not it needs to be created.
Please answer all my words in point form, thanks.
Thanks for stay with us, We noted your suggestions will discuss with team, But currently we don’t have plan about it. You may custom for this requirment .
Even the content marked not to be published is still shown in the search, in the categories and in some other places, what should I do to not show it if it is not marked as published? Thanks
Sir,
I am not clear about your question . Please open a ticket at https://desk.spagreen.net/, Our support team will check your query , For live chat join here : https://tawk.to/spagreen, Our support hour is 10 am to 6 pm GMT +6 Dhaka , Sunday to Thursday .
Thanks
More than a week with no responses from support. Logged 3 tickets, also no response. I’m very close to a refund request
Please mention your ticket number and let us check the query .
already logged 3 tickets. no response. i have also requested a refund. very poor customer service & support
Would you kindly mention your ticket number please ?
I want a refund. Please
Before I take legal action
If your refund request meet envato policy then of course you will get refund if not then you will not get any refund. Please envato refund policy
No data found in database error when trying to import TMDB for movies & series
Please open a ticket at https://desk.spagreen.net/, Our support team will check your query .
How to add facebook pixel with my website?
There is no support for pixel setup & We never mention about it in our script description.
hi i want paynoneer paymant methot them i will purchase it
You may custom, For any kind of cusotm work please join with our sales team via WhatsApp by this number : +880 1400-620055
Youtube video link is not working
Please open a ticket at https://desk.spagreen.net/, Our support team will check your query .
When users receive their welcome email, the name ’’Ovoo’’ is displayed, how can I change email templet?
Please change the name OVOO from admin panel hopefully all OVOO will change with your name , If you have any other support query please open a ticket at https://desk.spagreen.net/
Getting error 404 when trying to login as administrator. Please check my ticket number #12299 where I attached the screenshot
