287 comments found.
still multi warehouse not available ?
Hi good day! Thanks for reaching out! Currently, the multi-warehouse feature is not available. However, we’re considering working on it for a future update.
there is a bug in pos, stock didnt change when we already do a payment
Hi, good day! Thanks for your input! We appreciate your feedback, and we’ll address the issue and provide an updated version.
Everything is here in the software except chart of accounts
Thanks for your feedback! Feel free to explore our product demo and discover all its features. Should you have any questions about our product, don’t hesitate to reach out to our support team at the following link: https://codeshaperbd.freshdesk.com/support/login
I have updated with new version. But in Supplier Payable Report and Client Receivable Report page I see the error code:403 forbidden with this messages “Permission Denied You don’t have permission to view this page.”
Yes, we have received your ticket on our support portal and already respond to your inquiry.
Not able ot install #1021
Yes, we have received your ticket on our support portal and already respond to your inquiry.
Have api rest?
Hi, good day! the software has already incorporated a REST API integration.
Have purchase orders and purchase registration? Or only purchase registration?
Hi, good day! You can find all information at this link: https://docs.codeshaper.tech/acculance/
Any api document?
Hi, Contact us via our support portal and ask all your questions. Our expert team member will reply to your questions and guide you. Support Link: https://codeshaperbd.freshdesk.com/support/login
Hello, i’m interested of purchasing this application but i have one question.
is it 1 licensee for 1 domain? or i can use snippets from the code in multiple project? because i need to use some of the features of this application in other projects
Hello, appreciate your interest! In our regular license, one license is designated for use on a single domain. If you require the software for multiple projects, consider exploring Acculance SaaS software. You can find more information at this link: https://codecanyon.net/item/acculance-saas-multitenancy-based-pos-accounting-management-system/40577294?s_rank=1
Hello this is the second time I am buying scripts from you with no support i have been trying to reach out to your support team and it looks like am communicating with a bot can you please help for once.
I bought the saas version earlier tgis year it turns out to be trash and full of bugs and now this the same thing no support or whatsoever I have been trying to talk with you for the past 3 days
Thanks for your feedback. Our support team has been in touch with you and successfully addressed your issue.
Installation folder is missing please an u help i have submitted a ticket but no response
Yes, we have received your ticket on our support portal and already respond to your inquiry.
Why the installation is failed, I followed the guideline to install and it shows 404 not found, please support asap, Thanks
I have submitted the ticket no. #921, Thanks
Yes, we have received your ticket on our support portal and already respond to your inquiry.
This is soo awesome but lacks multi store or warehouse feature. I have different items in different stores/warehouses but under the same business
Hello, appreciate your feedback! We’re gearing up for the future by planning to integrate a multi-store or warehouse feature into our Acculance software. Plus, we’re currently in the works on another software that encompasses all the features you’ve highlighted. Stay to connect with us, as we’ll be rolling it out soon!
anyone else having a problem with receipt printing E-pos? Im being ignored by support. Kindly help guys
Hello, we appreciate your feedback. The receipt printing with E-pos appeared to be functioning correctly in our last version release. It’s possible that the issue may be on your end. However, please rest assured that we will investigate with our team. If we identify any script-related issues, we will promptly address and rectify them, subsequently releasing an updated version. Your concerns are important to us, and we’re committed to ensuring a seamless experience.
It’s been more than 36 hours since I requested for support. But i didn’t get any support yet. Seems like your support system isn’t professional enough. Very sad.
Hello, and good day.
Thank you for providing your feedback, and I appreciate your patience. I understand that you had to wait over the weekend, and I apologize for any inconvenience. To assist you further, could you please provide your ticket number? This will help us locate your request and address it promptly.
Yes, we have received your ticket on our support portal and promptly respond to your inquiry.
hi kindly checkout my query on the ticket system. thanks #873
surely still haven’t received a response. 3 days now
Hello, and good day.
Thank you for providing your feedback, and I appreciate your patience. I understand that you had to wait over the weekend, and I apologize for any inconvenience.
Thanks for the response. Kindly respond to my query on the support portal.
Would you like to share your ticket number so that I can assist you?
873
We appreciate your feedback. It appears that our team has successfully resolved your issue. If you require any additional assistance or have further questions, please don’t hesitate to contact our support team. We’re here to help.
Hi, I want to know why it is not possible to set Developed by Codeshaper in the dashboard? i
since 3 days and no reply!!
Hello, and good day.
Thank you for providing your feedback, and I appreciate your patience. I understand that you had to wait over the weekend, and I apologize for any inconvenience. To assist you further, could you please provide your ticket number? This will help us locate your request and address it promptly.
I didont open a Ticket, I was asking why it is not in the Setting.. I can change by myself but want to know if you have any issue when I change it.
Thank you for your feedback. We’ve observed that you’ve left a 1-star review specifically related to customer support. However, it appears that you haven’t yet contacted our support team. It’s important to note that we exclusively offer support through our designated support portal. If you encounter any issues with the script, please don’t hesitate to reach out to our support team for assistance.
Regarding your question about the regular license, please be aware that altering the text “Developed by Codeshaper” within the admin dashboard is not permitted. If you possess the requisite technical knowledge, you can make this modification via the code. Alternatively, you can contact our support team for guidance and assistance in this matter. We’re here to help address any concerns you may have.
Hi, Install folder is missing, can this source install in subdomain in plesk? I’ve made a ticket too
Yes, we have received your ticket on our support portal and promptly respond to your inquiry.
Latest version are missing the install folder, we cant install it, please check I have the extended license
Thanks for letting us know. We will check and if the issue exists then we will release a new version asap.
can not find the print to excel file?
Please contact our support team to get assistance.
I encountered a problem with the hosting provider, so I reset it, and now I try to reinstall the version, it gives me a message: Token already used
Hi, Good day. Please get in touch with our support team. One of our agents will assist you.
Support portal link: https://codeshaperbd.freshdesk.com
Hello, I have some pre-purchase questions, does the system offer multiple warehouses and transfers between them?
I have another question, is there any way to generate a report of my accounts receivable (that is, what my clients owe me) and my accounts payable (that is, what I owe my suppliers)?
Thanks for your query. Unfortunately, the multiple warehouse is not available yet. We are planning to add the multiple warehouse option. We will add the account payable and receivable reports in the next version.
