133 comments found.
I have some problem 1 The form without Elements for uploading attachments. 2 The quote request page shows the form on the right, it’s a bug that the price list and form are all on the left.
- what do you mean for without “Elements for uploading attachments”? the plugin hasn’t any option to allow upload
- It could depend on CSS interference. Make sure there are no 3rd party interference (like plugin or styles defined by the theme)
Hello, when I add a product to my quote list, the message “quote added to quote list” confirming that the quotes have been added to the list is not displayed. Could you correct this? Thank you
Link to my site: https://drone.citarature.com/
See video screenshot:
https://drive.google.com/file/d/1YCJqbMcaj2etUaqvLUUQPadenK1nlgjt/view?usp=sharing https://drive.google.com/file/d/1L9ggfVMwB74Zdr27MNiW6niOzzNqLPJr/view?usp=sharingHello,
I’m sorry, but that depends on a theme issue. More specifically, the plugin, after a product has been added to the quote cart, invokes the native woocommerce wc_add_notice() method to display the notice. When rendering the page, the theme has to display all the notices in the notice list. It seems that your theme is not doing that. You need to report the issue to its developer.
In a fully working theme, that feature works: https://nimb.ws/AmGjlkHello, this is the message sent to me by the developer of my xstore theme. Apparently the problem is with the quote plugin. Could you fix this in the next update? Thanks
“The WooCommerce Quote plugin is not compatible with the Fixed Added To Cart Message option(it’s under Theme Options > WooCommerce(Shop) > Single Product Builder > Add To Cart & Quantity > Fixed Added To Cart Message).
When we enable this option, the HTML structure of Fixed Added To Cart Message will be changed so the Javascript of WooCommerce Quote plugin can’t locate it to add the messages.
Everything is fine when I turn off it: https://prnt.sc/QoBNBcVjcLOe
Please clear the cache and check again.”
Thank you for reporting.
When will this bug be fixed?
That’s not a bug. You theme is simply using a custom feature that is not part of the default WooCommerce behavior. Tha plugin is designed to support the default WooCommerce templates, not all the custom templates defined by all the existing themes.
I’d like to be able to uniquely display a form that I’m going to add to the home page of my site so that the customer can submit a quote for a product assigned to this specific form. For example: this form is assigned uniquely to product “X”.
https://drive.google.com/file/d/1aUDF0EFiox3oknp1xthf4nnsWWY0w7v8/view?usp=sharingI’m sorry, the plugin is not designed to work like that.
Bonjour, je constate que lorsque je décide de masquer le prix de vente du produit, celui-ci s’affiche quand même dans le mail de soumission du client En aucun cas, le prix de base ne dois être révélé au client par email tant que je ne lui propose pas mon prix en fonction de sa demande. Voir les capture d’écran ci-joint. Pourriez-vous corriger cela? Merci
https://drive.google.com/file/d/1HgG6zP67TUoTXQY6lMlFzpZXzKTzHTvv/view?usp=sharing https://drive.google.com/file/d/1W8lykKJmlXUEgi9OzOk1KLg4fKg_D6yZ/view?usp=sharing https://drive.google.com/file/d/1c6F78w-W4L54eQ6xkmZqtnE8okKxSWp3/view?usp=sharingPlease post question in english.
Please try updating the plugin to the latest 5.1 version
The new version of the plugin no longer sends notification emails. Could you fix this? Thanks
From my tests all works as expected. Make sure they are not in the spam folder and there isn’t any other plugin/setting interfering.
Try also enabling the wordpress debug mode and debug log and see if any further clue is reported in the debug.log located in the wp-content folder.
It works, but I notice that the site administrator doesn’t receive notifications when a customer submits a quote. Could you fix this? Thanks
From my tests those kind of notification work. Please perform the tests I’ve reported earlier to have more clues.
Do you have an email address so that I can share my online access details with you to solve this problem? Thank you
I’m sorry I cannot give assistance for 3rd party issues. Please perform the test reported in the previous comment in order to have more clues about the possible causes.
The time slot is not displayed on the customer form. Could you correct this?
https://drive.google.com/file/d/1vy-nPgrAJY8wE4cjQ7MF3TQGU4qDs5Ol/view?usp=sharing https://drive.google.com/file/d/1vfg4zDK1QLFvkhVc574tQ15Ielk10eEP/view?usp=sharingFrom my test, in a fully working environment, that field works as expected: https://nimb.ws/DCUAOj
Please try looking to the browser error console to see if any error is reported there. Try also disabling the other plugins and eventually switch theme. One of them might be causing an interference preventing that field from being properly rendered.
I’ve configured this product so that the customer can only buy one and not several, but I see that on the shopping cart page, the customer still has a choice about the number of products to add to the cart. Could you correct this? Thank you
See screenshot: https://drive.google.com/file/d/1z8-ptjeH5n-q-4R2G_TwQbSFaa4AuUU9/view?usp=sharing https://drive.google.com/file/d/1MPtMRYr3bGCHcF6AdtzszT2447xbjvX8/view?usp=sharingBecause there was no option to bind the quotable quantity with the “sold individually” option.
Please update to the latest 5.0 version I’ve just released, it now has the following option: https://nimb.ws/oFEXjT
The red star doesn’t appear even though I’ve ticked the “mandatory field” box.
This will have to be corrected Thank you
Voir capture d’écran:
https://drive.google.com/file/d/10Vsvi_sIhvk_206d9_FLgizo7p6vCvyL/view?usp=sharing https://drive.google.com/file/d/1h1SKemKdfaE0jmR09ARAXR6ODfE7019m/view?usp=sharingThank you for reporting, please update to the latest 5.0 version I’ve just released
hello,
we have a small issue related to js version conflict which is preventing the message of added to enquire basket from coming up on the product page is there a solution for this….
Hello, To ask for support you need to use an account with a valid purchase and support licenses associated with it
I am considering purchasing your plugin: However, when I tried to use your live demo, I encountered an issue. I couldn’t submit the order on the quote request page because there was an error with the machine verification, preventing the submission. It appears that there is a need to modify the network key domain for proper validation.
Hi,
sorry for the inconvenience. Please retry now.
Hello, I have already purchased your plugin. However, I have encountered some issues. The “quotes” option on the account page is showing a 404 error.
And when I click “Add to Quote” on the homepage, it will also be automatically added to the shopping cart.
Hello, it might be due to a 3rd party interferences. Così you give a look to the browser error console and see if any error is reported? Could you try disabling the other plugins (and eventually switch theme) and see if you still experience the issue? Thank you.
This is not an issue with third-party plugins; I have already tried. The main problem is that the “quotes” section on the account page consistently shows a 404 error, making it impossible for my clients to access the quotations I’ve sent.
The 404 issue with the “quotes” section on the account page has been resolved. However, on the homepage, when clicking “Add to Quote” for a product, it still automatically gets added to the shopping cart. I have tried pausing other plugins, but the issue persists.
This video demonstrates the issue that occurs after clicking “Add to Quote”: https://www.loom.com/share/3cb07c08590c47b090f1028fa115d16d
Yes, the video shows the effect, but not the cause. As you can test in the demo site, in a fully working environment, the plugin works without issues.
The key is to find the cause. Please perform the tests I’ve asked to try to identify the cause. Try to:- disable the other plugins
- switch theme
- give a loot at the browser error console to see if any further clue is reported
After troubleshooting, I believe the issue is related to theme incompatibility. However, this problem only occurs on the main page; the shop page does not exhibit the same issue.
Despite having purchased the theme, I am compelled to use it. I am using the WoodMart theme, which is quite popular. https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/20264492I am eager to resolve this issue.
I have set up a local environment, attempting to find the cause of the error, and enabled debugging mode. I noticed that when I click “Add to Quote” on the main page, it generates a log file, and the file contains the following text: [22-Dec-2023 07:03:46 UTC] PHP Notice: Undefined index: width in /www/wwwroot/wp-content/themes/woodmart/inc/integrations/otf-regenerate-thumbnails.php on line 69.
Unfortunately, I lack a deep understanding of the PHP code because PHP is not my area of expertise. However, it seems like the issue may be related to image processing, though it doesn’t appear directly connected to the error message. https://nimb.ws/bevPWQ
Hi,
thank you for reporting the result of your investigation. As you say and report form the logs, the issue is caused by the theme. I’ve not designed that code, so you should report the issue to its developer in order to fix it.
Note also that the plugin is designed to work on shop and product pages. WooCommerce, by default, hasn’t any concept of “main page” where products are displayed like in the shop page. That’s seems more a custom feature implemented by that theme.
Hello, this is indeed an issue with the theme. If they are mutually compatible, it would enhance the performance of the plugin.
Many online stores showcase products on the homepage for better customer visibility and purchasing. It would be great if the plugin could also support products on the homepage.
Hello,
I apologize for the confusion. Initially, I thought it was solely a theme issue. However, now I’m unsure about the specific source of the problem.
I created a new testing environment locally using the Twenty Twenty-Four theme. I installed the WPBakery Page Builder plugin, which is included in the theme I purchased, and retested. Unfortunately, the issue persists.
Here is the link to the demonstration video: https://www.loom.com/share/1cac3e271d434ee1975f5e2beb19eabd?sid=9894c95c-49d3-43b8-b68c-ca1a7186439cThe issue is related to the fact the plugin is not designed to work with custom pages (like custom homes implemented via builders or by themes). It is due the fact that each developer uses different ways to implement those features.
Thank you however for sharing the result of your investigation. I’ll try doing my best to extend the compability.
Hi,
After extensive testing with different themes, the issue still persists.
I hope one day I can wait for your updates to make it more perfect; this plugin is really great
Hi Team,
I’m so sorry that your plugin does not compactible with the Newspapers theme. It does not work with my theme anymore, the button does not appear, When I click to view the product detail, It appear blank page.
That means it broke all my product detail pages it is critical with us.
All my theme is licenses so you can test and let me know how to fix it on the product detail pages.
My theme use: https://themeforest.net/item/newspaper/5489609 This is the famous theme I think you know it
Hi,
Sio if you switch theme, are you still experiencing the issue? Are you sure there are no interferences by other plugins?
Please try also enabling the WordPress debug mode and debug log and see if in the debug.log (located in the wp-content folder) there are reported more clues (after you repeted the test).
Hi, I’m hesitating to buy your system:
I would like to know if it is possible to make visitors “order” several quotes and pay for them all in one order from one button.
Hi, I’m sorry it is not possible
hello, I get in touch because I have a problem with the WooCommerce Quote plugin. as you can see in this video https://www.loom.com/share/dd09dfe423c44c23b6f3636600432f20?sid=81f76b87-060e-4e6e-8337-bc334d567f4d
I add the quote but it doesn’t redirect to the cart, I can’t find the quote on my woocommerce account page and I only see it if I go to the page where the shorcode is.
There would be no way to automatically send it to the form page or otherwise send it to the payment page and instead of the pay button it would show send quote.
Thanks and regards, Brad
Hello,
yes that’s how the plugin works. The products are added to the “quote basket” and there isn’t any automatic redirect: https://nimb.ws/aAY6K9
Once the user is done adding products, by clicking the quote menu can access the form and send the quote request to the admin. No payment is required for quote request.
Hi, if your form cannot use contact form 7, how to set up Google verification code and other anti-spam methods.
Then, because your quote list is not integrated with cart, it is difficult to enter the list and there is no entrance. And there is a problem with the quotes on the my account page. At least it conflicts with codecanyon-woocommerce-refund-and-exchange. The refund order will actually enter the quotes. I don’t know if your fields are the same.
We need to google recaptcha or other recaptcha, otherwise we will be attacked by spam every day. Are you considering adding more? Or compatible with contact form 7, contact form 7 has google recaptcha plug-in. THX
Hi,
thank you for your suggestion, I’ll try doing my best for a future release.
Hi Support,
I purchase the plug-in yesterday, I have question for the Hide prices button, default the button is open but is it possible the disabled or stop the button, since I would like to display the products pricing on the page and allow user get a quote.
please send me the answer to below email address, thank you so mush! Jack@digitals.com.hkBest regards, Jack
Hi Jack,
You can use the following options: https://nimb.ws/nDYLTx to hide prices
Hello vanquish, not work and testing your demo account same can’t to turn off the Hide prices button.
Sorry for the inconvenience. Please update to the latest 4.7 version I’ve just released. The option was renamed to “Show prices”. By default, prices are now hidden. Turn it on if you wish to display them.
Hello vanquish, thank you for your support, the button allow to hide and unhide now, but issue another problem for the “request a quote” button, I go to “woocommerce Quote” plugin > settings > Exclusion list > Select category > select a product category, then back to customer page and go to the selected category page, the “add to cart” and “add to quote button” appeared but pressing “add to quote” button no response the successful message and missing the product on the “Quote request” page.
Thank you for reporting. Please update to the latest 4.8 version I’ve just released, it should address that issue too.
Hello vanquish, Thanks for your quick reply, but I tried to installed the 4.8 version, the “successful message” appeared show on the page, but same missing the product on the “Quote request” page. since I can’t to show you the picture or video, hope you find out and fix the problem.
I’m sorry, I’m not able to recreate the issue. In order to understand if the issue is actually caused by the plugin, could you use the following site: https://codecanyondemo.work/wcqt/ (user: demo, pass: demo) to recreate the issue and report to me how to?
In your installation, could you try to purge the cache and try to disable the other plugins (and eventually switch theme) in order to be sure the issue is not caused by 3rd party interferences?
Thank you, let me check again the website first
Hi. Is it possible to send a qoute to a customer e-mail(both logged in and guest users)? For example if a customer calls us for a qoute, then send qoute to their email.
Hi,
For that you should submit a quote via frontend. The quote form should have an email address linked to the billing email: https://nimb.ws/hIXgKW (Note by default it is already in this way).
In that case, once submitted the “new quote” email notification will be sent to that email.
You can perform some tests via the demo site!
Hello, before making a purchase, I’d like to know if it is necessary to have a “Customer Account” function for the plugin to work? I ask because I want to avoid setting up that feature on my WordPress site. I only need that customers receive a well-designed email from WC Quote containing the necessary information without the need for a customer account.
Hello,
no it is not necessary. Guest customers can ask for a quote. You can perform some tests in the demo site in order to be sure the plugin actually expect your needs!
That’s good to know, thank you.
That’s good to know, although I’ve noticed that the Demo Site only features the “Add To Quote” option. However, I don’t see an option where clicking the button triggers a form to appear, followed by a direct submission upon clicking ‘Submit Quote.’ Instead, all options seem to lead to a Quotes page first. Thanks for responding.
Yes, the plugin allows you to add product to a quote basket (https://nimb.ws/1exb6l ). Via the quote page (https://codecanyondemo.work/wcqt/quote-request-3/ ) the user can submit the quote.
Hello, could you make the product quote page more user friendly for smartphones as I notice that the form on the quote page displays poorly on smartphones.
Hello,
thank you for your suggestion. Please update to the latest 4.6 version, the form should now better adapt to phone screens.
dear vanquish. is it possible to define individually products to put them in “ask quote” functionnality and hide “add to cart” button only for them ? the other products will keep having “add to cart” button and no “ask quote”
Hi,
yes, in the options menu just select the product you need: https://nimb.ws/QTYVbn , enable the hide price option and select the proper exclusion policy.
On the frontend, only for those product the “ask quote” button will be displayed: https://nimb.ws/N3FvPn
Hello the plugin works well in dokan environment ?
Hello,
I’m sorry, I cannot say. They have not been directly tested together.
hmm 
i am convinced in your plugin, but if i buy it and not work well in dokan environnement, it would be a non-used costed plugin for me
Good morning,
How to modify the subject of emails sent to the customer in the template code.
Currently, only one language receives an email with subject line. The other language of the website receives an email with no subject.
THANKS Vincent Leclère
Hi Vicent,
for that you need to have the WPML plugin. If present, the plugin will display a subject for each existing language: https://nimb.ws/P28NFu
Hi, Does the WPML plugin handle product variations as well?
For more info on how that plugin works, you need to visit their site.
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