116 comments found.
which is good wordpress or phpscriptwith respect to SEO ranking. can u offering any discount?
Hi,
Both are fine. There are ready made tools for WordPress for SEO, so that might give you a added advantage.
Any recent discount comnig?
Hi,
Nothing planned as of now.
You say lifetime updates, but your new features doesn’t work at all and we can’t get any support from you, also the doc lacks any article on how to solve the issues.
First of all, your new feature DMARC is not working: https://prnt.sc/rO1Ztdq0GEjK And the blacklist check shows nothing but a white screen, https://prnt.sc/LnCQLkfP9WTaWe don’t need this type of updates that breaks our site and we can’t get any help from you unless we renew the support. This seems a trap to me.
Hi,
You can actually start by reporting the issues here, rather than coming to a conclusion. For any bug fixes, we never ask to renew support.
You can share your website URL so we can check this out.
Are there any install documents/is your video still current? I am prompted for db credentials immediately and can’t save and get past that.
Hi,
https://www.youtube.com/watch?v=4hqboPq61wUThis installation will still work as the major steps are the same.
If you’re not able to proceed with this, please create a ticket on https://helpdesk.thehp.in with your website URL, FTP or cPanel details and DB credentials so we can check it out.
Do you offer customization service?
Hi,
We do offer customization services. Let us know what you’re looking for.
Is this php 8.3 compatible?
Hi,
No, as of now it’s not compatible. We will work on it in the upcoming version.
After update from 2.0 to the last version i have 500 error
Hi,
What is your website URL?
I finally reinstalled it but I don’t see a license key in the database, correct?
Hi,
That seems to be a weird issue. Can you please share the cPanel or FTP login via the contact form here – https://codecanyon.net/user/thehp
We will check this out and get back to you.
Hello i just installed fresh code downloaded your recent files when i try to add server via csf i am getting this error
POST https://mydns.pk/livewire/upload-file?expires=1697977483&signature=efd4e3b92bca2fc71f85a65ed1ac3c29886798e319037518721e79bd138a65f4 500 (Internal Server Error)
value @ node_initializer.js:101
value @ node_initializer.js:51
(anonymous) @ morphdom.js:489
(anonymous) @ MessageBus.js:17
value @ MessageBus.js:16
(anonymous) @ UploadManager.js:71
value @ UploadManager.js:70
value @ UploadManager.js:38
value @ es.string.starts-with.js:14
(anonymous) @ fetch.js:28
Promise.then (async)
(anonymous) @ fetch.js:21
Promise.then (async)
value @ fetch.js:16
and
Failed to load resource: the server responded with a status of 500 ()
kindly guide me
Thank You
Hi,
What is CSF?
I mean CSV it was typo mistake
Hi,
Alright. Can you share the CSV file with the cPanel or FTP login so I can check?
detail sent, kindly check
Thank You
Hi,
It looks like you’ve not enabled the required PHP extension – https://prnt.sc/SIRnZ5JgGstX
Please enable that and check the other requirements with your hosting provider and then try.
Let me know how it goes.
Google DNS working,when iam adding other the below error page loading-
Oops! An Error Occurred The server returned a “405 Method Not Allowed”. Something is broken. Please let us know what you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.
Hi,
Can you please share the website URL?
The documentations is showing 404
Thank you for alerting us about this. We’ve updated the links now.
Can we add our own servers? or will be dependent on you?
Hi,
Ofcourse you can add your own servers. You can also add public DNS servers.
Hi, The script doesn’t have a sitemap. Are you going to include this in future update?
Hi,
Yeah, there is a plan to add auto sitemap generator in next update.
thanks
Hi, Can you please explain the difference between buying your server pack and using the free method you provided to get free servers ?
thanks
Hi,
Free servers are limited to 5 each purchase with max 1000 request each.
If you need additional, then you can purchase the server pack.
I think you didn’t understand my question. In this video (https://www.youtube.com/watch?v=7HsoSuIsB_U&t=7s) you provided on youtube, you explain how we can add additional free servers.
So, what is the difference between adding these free servers and your paid server pack?
I hope for your feedback.
Thanks
Hi,
There is no difference as such. Free servers are to kick start your website. They are limited (as explained above), and will get exhausted eventually.
After which, you can go with alternate options, one of which is Paid Servers.
Hi,
can I install the script in a sub folder like “example.com/dnschecker” ?
Hi,
No, it cannot be installed in sub folder. However, it can be installed on sub-domain instead.
Stilll waiting on order #364 which was placed on February 11, 2023 to be processed.
Apologies for the delay, I’ve responded back to you.
website homepage not loading whois.mycyberbase.com
Hi,
Please apply the latest version from v2.34 from the Admin Panel -> Software Updates
it says “You’re on Latest Version No Update Available”
Hi,
What does it say at the bottom of the page in Admin panel? https://prnt.sc/skHtXQPetNve
2.3
Hi,
It seems like the updates are not working. Can you please share FTP or cPanel login by creating a ticket here? – https://support.thehp.in
Please do not share the credentials here in public as that is a security risk.
Website Home Page still not loading Check This : https://fairyqueen.co/llR
Admin Panel and all other page are ok
Hi,
We’ve responded to your ticket. Can you please check?
Please add some more resource on your script you can follow this website for example : https://rebrand-ly.cfd/mYQ
Sure, thank you for your suggestions. I will add them to our feature request list.
There needs to be a timeout for the DNS find in case a server doesn’t load. Right now the timeout is set too high and it takes a long time if just one server does not load. How can I set the DNS find timeout, I think 5 seconds should be good.
What would be better than a timeout would be a cancel button, the find button would turn into a cancel button if you wanted to cancel the DNS find, that would be great but a timeout would work for right now.
Hi,
We are planning to add a timeout mechanism in the next version released. However, the idea of a cancel button is fantastic as well!
We will plan to add that as well in near future. Thank you for the suggestion!
In case if you wish you have the timeout feature before the official release, please create a ticket at our support portal – https://support.thehp.in with the FTP details and we will get it done for you.
Hello there, I could not update from 2.0 to 2.3. The update section in the admin panel shows “You’re on Latest Version No Update Available” and apply button is blur. though I am now on 2.0 version.
If I manually try to update, it shows “ERR_TOO_MANY_REDIRECTS”
Please Help
Hi,
Please share your FTP login or cPanel login via the contact form here – https://codecanyon.net/user/thehp
Please add the purchase code as well in your message.
sent FTP and other details
Hi,
License Key was removed from your database which caused this. Can you try to do the update via the Admin Panel?
Hi
There are some newer domain extensions currently not working on whois search. Is there a way to manually add unsupported domain extensions? Also is there an API for getting the whois info?
Hi,
Can you provide some of those domains that you’re not able to do WHOIS search on?
There is no API integrated as of now, but it is a good thought and I’ve added that as a feature request for now.
Hi Support Team,
Today i found this issue while browsing the website “ERR_TOO_MANY_REDIRECTS” , can guys have a look can fix it quickly possible.
I’M SICK OF IT , YOU GUYS NEED TO TEST NEW UPDATES BEFORE PUSH IT TO LIVE.
I’m using Global DNS – PHP 2.3
Thanks,
Hi,
The last update was released on 14th November. Did you just apply the update or did the issue just pop up without any action from your end?
What is your website URL?
Sent the website url though contact form have a look
Hi,
Please cPanel or FTP login as well so that I can check what is wrong here.
SFTP details shared though contact form have a look and fix it, website is down f4om more then week
Hi,
We’ve rectified this and working towards the research on what caused it.
Thanks
Hi, can you guys add Cloudflare’s smart CAPTCHA ( Turnstile ) in website to protect login page etc. Thanks
Also there one issue i found i’m not seen v2.4 update in OTA Updates page. Can you guys have look and let me know what’s the issue. Thanks
Hi,
Just to clarify, you’re not able to upgrade to v2.4?
We don’t have captcha added as yet for Global DNS, we will look into it.
