638 comments found.
Hi, I have pre sale questions if you can assist me:
I am working on website for tours, it is local sightseeing tour company. So they have only 1 day sightseeing tours which must be bookable online, by hotel partners, and offline from back-end in the office. 1. Stop sale at a specific date, lets say the company decides to cancel specific tour on a specific date so they will need to close it. 3. Custom tours available only on specific dates, or to be capable of having some tours with status hidden until they will get open. 4. Also we need hotels to be able to book and collect deposit (it will be collected in cash in the receptions) and remaining balance will be collected by bus driver. So as I can see this if it will be easier to create coupon code which allows “secret payment method” where it can be cash and balance in the bus. OR maybe to be able only specific users to proceed from back end only? Basically we need pay later method of payment which needs to be visible only to hotel agents and not to clients. This is very important as they have a lot of hotel partners. Obviously it needs to be supported by reports so as at the end of the month they can see how every hotel performed. 5. To be able to print on a daily basis all confirmed tours based on tour type for drivers, so to sort and filter by date, and by tour type. Preferably to have an option to assign to the bus as well like bus number 5.
is there options of:
I am open to discussing custom job options as well if some of the above can be achieved at extra cost.
Kind regards.
Hi,
This plugin cannot fit your requirements and we are not available for custom work at this time so you should check other plugins
Thank you for your reply! Just one more questions, as this plugin is using woocommerce, I will be able to use woo extensions and it won’t cause any error right? For example for custom method of payments, or order custom fields etc..
Best regards.
Hi,
This is an addon on WooCommerce and you can any payment gateways of WooCommerce, but it may not work with some addons of WooCommerce
Best regards, ExThemes.
Does this suppot for midtrans payment in Indonesia ?
Hi,
I see your payment gateway has supported WooCommerce so you can use your payment with this plugin normally:https://github.com/veritrans/SNAP-Woocommerce
Hello! Pre-sale questions:
1. It is compatible with the Porto theme? 2. Is there a way to manage date availability with an external calendar like Google’s? 3. If not, there is an internal way to manage date availability with a calendar?
Best regards!
Hi,
1. You can use this plugin with any theme
2.3 These features are not available so I recommend you should check other plugins
Best regards, ExThemes.
Great plugin with excellent functionality.
Is is possible to have seperate sections for Itinearary listing like Day 1, day 2 with an accordion style , inclusions and exlcusions and Faqs section to differentiate the content. This kind of ui will take the plugin to next level.
Hi,
Currently there is no feature as you mentioned available, you will need to hire custom work to change it
Hi, a pre-purchase question:
I sell trekking tours to end consumers, but in the future I plan to sell through affiliation and through travel agencies, where they can access with a user and make the purchase. Is it possible to do something that allows this to be done, either by customizing the plugin on request or by integrating with other plugins such as Easy Affiliate?
Thank you
Hi,
You will need to change a lot of things if you want to use “Affiliate” feature in this plugin. Therefore, I recommend that you check other plugins
Best regards, ExThemes.
- If an item is on sale, is there any way of displaying both the star rating ribbon and the sale ribbon at the same time?. Right now, it looks like it has to be one or the other, but I can’t choose which one to prioritize, right? I’d like to keep both bits of information displayed.
- If that is not possible, is there any way of moving the star rating to under the price (between the layer “wt-more-meta” and the “grid-excerpt”)?
- How can I apply different styles to the price and the information (tour duration, transportation, etc.)? I’d like the price to be shown bigger, and the meta info to be shown as a new block in the next line, under the price and separated by another dotted line. Is this possible?
Hello, excuse me. I forgot to ask one thing. How can I replace the paper plane icon next to the transportation attribute for another icon? Thank you very much!
Hi,
1,2. That is not possible by default, you will need to custom code in this case
3. You can add this custom css to do that:
.wt-grid-shortcode.wt-grid-column-1 figure.ex-modern-blog .wt-more-meta >span:first-child * {font-size: inherit !important;}
.wt-grid-shortcode.wt-grid-column-1 figure.ex-modern-blog .wt-more-meta >span:first-child { display: block; margin-bottom: 10px; font-size: 20px !important;}
You can change value 20 to your value and you can add the custom css to WooTour Settings page > Custom Code > Paste your CSS code
4. If you want to change cart icon, please use this custom css:
.woo-tour-info i.fa-paper-plane:before,
.wt-more-meta span i.fa-paper-plane:before { content: "\f1d8"; }
With f1d8 is Unicode of font awesome icon, please find it here: https://fontawesome.com/v4/icons/
5. This is not support thread so If you have any other questions, please send it via this support link: https://codecanyon.net/item/wootour-woocommerce-travel-tour-and-appointment-booking/19404740/support
Thank you very much!
Hi, I have an issue when trying to activate my license, as it gived me ”Invalid purchase code for WooTours plugin”
Hi,
We have replied to your email, you can check and follow it
Best regards, ExThemes.
Hello, I have been trying the demo, and wanted to see how the cart and checkout looks like. Every time I buy an item, it redirects me to the cart, but the cart is empty. Is this a bug on the demo? Is there anywhere I could see it working? Thank you!
Hi,
You should check this link: https://exthemes.net/wootour/ this is no a bug, this problem visible when you view the demo page from iframe: https://wordpress.org/support/topic/not-able-to-add-something-to-cart-shop-is-in-iframe/
Best regards, ExThemes.
Thanks! I tried it and it works perfectly there 
Hi, I have an issue when trying to activate my license, as it gived me “Invalid purchase code for WooTours plugin” I purchased the item but support is expired and I belive that I should receive updates even of the support expired, Please advise
Hi,
I see your license has not yet registered so please make sure you have activate your license with correct Envato username is: ghost2kman
Presale Doubts
1. On adding order can I add multiple guest names. If I select 3 guest, there will be 3 fields to enter 3 guest details. Is that possible.
2. Can I add the price according to the no of guest. Like if the no. of guest is 5, price will be x5.
3. I have a hotel list with price as a taxonomy, on add order can I select a hotel name, so that the price of hotel will be added in total. Can I do that ?
Regards Hafiz
Hi,
1,2 Yes, but please check the demo page to make sure it can work as you want or not
3. No, that is not possible, all features of this plugin only can work as demo page so please check the demo page to make sure everything will work as you want or not
Best regards, ExThemes.
HI. Should I rely on the plugin stock management (number of tickets) or should I setup Woocommerce stock management for each WooTout product ? Cheers
Hi,
This plugin does not use the default “stock management” of WooCommerce, because each tour date has different number of stock so if you want to to set number of ticket, you need to set it into Number of ticket setting meta field
If you have other questions, please send it via this support link: https://codecanyon.net/item/wootour-woocommerce-travel-tour-and-appointment-booking/19404740/support
Best regards, ExThemes.
Hi. Thanks for your answer. Could you tell me when the stock is supposed to be decreased? I have made a test paid order on a trip with 8 tickets… and its still has 8 tickets! Cheers
Hi,
Please give us your url with the problem + admin access via this support link: https://codecanyon.net/item/wootour-woocommerce-travel-tour-and-appointment-booking/19404740/support we will check it
Best regards, ExThemes.
hi 1. it’s possible to have wootour at ” Tour ” page & normal woocommerce products at ” shop ” page
2. its possible have 2 option for user choose from a few date and calendar for pick date.
Hi,
1. You will need to customise some code in this case
2. Unfortunately that is not possible
I’m interested in this but need to know if it can do a few things: 1. Can it accept a deposit and allow the admin to send an invoice for the remaining balance? 2. Can the registration process be customized? I have a series of questions I need answered first along with needing the option to upload a passport photo. 3. Can the admin login and see home many people booked for each specific trip and who those people are to be able to reach out to them?
Hi,
1. This feature is not available
2. This feature is not available also, You will need to customize code in this case
3. Yes.
Good morning,
I take the liberty of contacting you because I am in the process of creating a website to highlight offers for the rental of accommodation and organized trips for the employees of a company. Indeed, I would have liked to know if we could put a button for a reservation request for accommodation, for example, instead of going to payment, then when the reservation confirmation is granted, that he make the online payment on the site. Another case, the employee goes through the entire purchase process until payment but is debited if the reservation has been confirmed by the company? Last question, do you think it is possible to create product sheets to sell cinema tickets for example via your plugin.
Thank you in advance for your return.
Hi,
I think this plugin can not fit your requirements so you should check other plugins
Best regards, ExThemes.
Hello, Thanks for your reply. I found another way to make my process that can be good and fit the plugin. So i wanted to know if it is possible to remove or hide the booking form from the product page ( because i saw a booking form page). Also it is possible to put a calendar of avaibility. Thanks for your return. Best regards,
Hi,
1. You will need to custom code some code if you want to hide the booking form from single product page
2. All features of this plugin only can work as demo page so should check the demo page to make sure everything will work as you want or not
Best regards, ExThemes.
Hi, I would like to do something like this: https://sejour.cdiscount.com/package?s_pid=287943
Is it possible?
Hi,
Unfortunately that is not possible by default, all features of this plugin only can work as you can see from demo page: https://exthemes.net/wootour/
Best regards, ExThemes.
hello , reset my domain license please
Hi,
I see your license has not yet registered so please recheck it
Best regards, ExThemes.
Hello, I’m having issues with translation plugins, once user go for changing the language the “add product” doesn’t work. It changes layout and do not let add passangers. (using GT translate)
Hi,
1. Please contact with your plugin (GT translate) about this problem
2. Your support has expired so if you have any other questions, you need to extend your support and you need to send your support request via support tab
Greetings, I’m about to buy your theme. I would ask:
1) Does the system calculate availability and prices for each day? For example on May 5th I have 6 seats at $7 and on May 7th I have 10 seats at $10. Can I change the prices every day for certain times with different quantities? Example links?
2) You can request the name and surname and age of each participant of each group. For example a group of 10, a single purchase but with 10 names.
3) Is the list of reservations available for each day with all the participants or only for the names and surnames of those who purchased?
Thank you
Hi,
I think this plugin can not fit your requirements so you should check other plugins
Best regards, ExThemes.
Before buying the complement, I would like to know if I can choose weekends and some days of the week as reservation days, but are they not always the same?
Hi,
If your tour dates is not according to the rules then you only can create tour by special dates like this: https://exthemes.net/wootour/product/pellentesque-habitant-morbi/ You should login to demo account and create a test tour with special dates to check it
I sell wines, but I want to offer a tour of the vineyard. Does this plugin allow me to add the reservation fields for only one product? without touching the others
Hi,
Yes, it is possible, if you purchase this plugin, you just need give us a message via support tab, we will guide you