360 comments found.
Hi I can’t find any option to increase resolution for image swatches.
Hi,
Thank you for reaching out to us.
This feature is available in our premium version, you can see this documentation: Swatches profile > Default styling > Attribute image size.
Let us know if you have any further concerns.
Best regards.
Hi, i have installed your plugin latest version and have activate button design, when i want to change color separator to hard lines diagonal left and pick two color that i use on this global attributes after clicking save the option diagonal left didn’t save and color separator is back on basic horizontal. What is problem?
Hi,
From your description, I suppose you want to mix color swatches, don’t you?
Please first follow our video guide on how to achieve mixed color swatches, if it does not perform as expected, let’s contact us via our presale forum.
Best regards.
I took over 6 months of assistance because your plugin bug on mobile! and all this for not being able to post a technical ticket on your platform because it does not see the change in the validity date…how do I get help to correct the problem?
it’s ok, it took 24 hours for your system to synchronize with codecanyon… I left you a ticket. Sincerely
Hi,
We appreciate your patience in waiting for our response over the weekend, that would cause a bit of delay.
We received your ticket on our website and taking care of it, please kindly update our response there.
Best regards.
I’m trying to reach support but your platform is not allowing me to submit my request. I also sent an email and got no response. Your plugin is preventing bricks page builder from loading. Please advise.
Hi,
We are back to work after the weekend and handling the tickets.
1. To post tickets on our platform, you need a simple step to authenticate on our website, please kindly follow this right way.
2. Could you tell us what your email’s title is?
3. For this technical issue, we will assist in checking if any potential conflicts on your site’s environment and discuss the ticket after you authenticate the account successfully.
Best regards.
Does it work well or Is this plugin compatible with ALD – AliExpress Dropshipping and Fulfillment for WooCommerce?
Hi,
Yes, this plugin works perfectly with our ALD – AliExpress Dropshipping and Fulfillment for WooCommerce, you can try our free version to experience.
Our free plugins: https://profiles.wordpress.org/mrt3vn/#content-plugins
You can refer to this demonstration video: https://youtu.be/uv6V_jqWXfk?si=DnQPqAkf4AAp9Cif
Best regards.
ok let me try it
Hi, Is this plugin compatible with GeneratePress theme? Best Regards
Hi,
Thank you for reaching out to us and happy new year.
You can try our free version to experience or share the theme with us, and we will check it.
Best regards.
Hi, Right back at you, have a great new year! I tried your free version but I noticed some incompatible items. Could you please check this plugin on GeneratePress? Best regards. https://wordpress.org/themes/generatepress
Hi,
Thank you for responding.
We have tested our plugin with this theme and can confirm that they are compatible.
Best regards.
Hi, Thank you for following up on my request. I will check the plugin settings again. Best regards.
Hi, Does your plug-in support the function of inserting videos into Gallery? Or will it be increased in the future? If the Gallery has a video demonstration, sales may be much better.
Hi,
Thank you for reaching out to us.
Unfortunately, this feature is not available in our plugin.
Best regards.
I cant hide your “Cyber Week MegaSock Madness” banner from backend. It is very frustrating! Always comes back.
Hi,
We are sorry for this inconvenience.
Once you dismiss the banner, it should hide accordingly. If the ads reappear despite dismissal, please let us know.
Best regards.
Thats why I wrote because I can’t dismiss it. Its pops up again.
Hi,
I found a small bug:
When I put the maximum availabe variation of a product in the cart then go to the product archive page and try to put that variation again in the cart via selecting the variation and clicking the “add to cart” button, normally WooCommerce would give an error message on same page or redirect to product single page depending on you settings on (WooCommerce -> Settings -> Products—> Ajax & redirect options)
But the add to cart button of your plugin in this case throws you to the url ”.../undefined/” and therefore the 404 page
So basically when I´m here ”.de/zelte/ultraleicht-bikepacking/” and do the steps as described above it will throw me out here
.de/zelte/ultraleicht-bikepacking/undefined
instead of leaving me at the same product archive page with error message that already all available are in cart neither sending me to product page depending the woo settings.
Any idea why this happens? It would be good if it would act like the normal “add to cart” button from woocommerce in this case.
Thanks for your help
I tried a bit deeper. Can it be that your button only works with ajax in product archive pages?
Because on single product pages I don´t have this issue. The single product pages get normally refreshed and the error message appears: ” already 3 of 3 products in cart not addable…” when trying to add more then in stock items in cart.
Only on product archive pages the described problem exists.
Chance to diable ajax there if that´s the problem!?
I deactivated ajax everywhere I could in WooCommerce but didn´t find any option in your plugin…
Hi,
Please contact us on our support channel we will help to detect this issue: https://villatheme.com/supports/forum/presale/
Best regards.
I need to disable the quick view on product list button. How can i do it?
Hi,
Thank you for contacting us.
We received your ticket on our support forum and responded to you, please keep following it: https://villatheme.com/supports/topic/quick-view/
Best regards.
Hi,
we got this message in WordPress:
“Hello! Your WooCommerce Product Variations Swatches Premium has expired so you no longer receive automatic updates as well as support. Please go to renew now.”
But we bought your plugin with lifetime updates here via codecanyon. What is happening now? Also on our account at villatheme we can´t open a ticket to address this issue.
Help is appreciated here because there should be no expiration of updates as we bought it with lifetime updates here.
Thanks and regards
Hi,
Thank you for reaching out to us and raising this question.
There appears to be some confusion here, and I’d like to clarify our item support policy:
Upon purchasing the plugin, you receive the lifetime license to use the plugin, along with support services, including an auto-update key and premium support on our support forum. This support is available for a period of 6 or 12 months from the date of purchase.
To continue receiving plugin updates, you can either do so for free or renew the item support by following this guide.
If you encounter any issues with the plugin, please make sure you have the latest version installed and try to identify and resolve any 3rd-party conflicts by following our self-service guide.
In any situation, please don’t hesitate to contact us via our support channels:
+ Email: support@villatheme.com
+ Support forum: https://villatheme.com/supports/forum/presale/
If you have any further questions or concerns, please feel free to reach out to us.
Best regards.
Hi,
thanks for your reply. I know that support expires here in codecanyon after a certain time. What is more important to know now is:
Do we have to install the “envato plugin” to receive future automatic updates for the plugin. Because in your own plugin dashboard in WordPress in the menu point “Update” under the “Auto Update Key” it says: “We are so sorry. Your key was expired…” and therefore no auto updates…
Or do we still get auto updates?
Thanks and regards
Hi,
If you carefully read the guide, you’ll notice that in order to receive free updates for the plugin, you’ll need to install and activate the Envato Market plugin. Alternatively, you can renew the item support to continue receiving auto-updates for the plugin. Please take the time to read through the guide again: https://villatheme.com/knowledge-base/how-to-update-villatheme-plugins-from-envato/
Best regards.
Ok thanks,
just wanted to ensure that we can get future updates. I once had a bad experience here, where I also bought a plugin with “future updates” but the developer just didn´t update here in codecanyon but only on its own website to force people in a subscription. That´s why I was asking as I think when “future updates” is included in price, u can´t just scam customers and don´t update here.
But in your case it seems fine. I will go on then and install and configure the envato market plugin to receive the future updates for your plugin.
Thanks and regards
Thank you for your trust and understanding. Rest assured that you will receive all future updates for our plugin through the Envato Market plugin. If you have any more questions or need assistance, please feel free to reach out. We appreciate your support and look forward to serving you in the future.
Hello, I have a question before purchasing I can’t find the preview page to check some things For example, is it possible to select specific attributes and display specific attribute options? Example : I created theme number 1 and theme number 2 The client selected Attribute 1, and subsections related to Attribute 1 appear within options specific to Attribute 1 When he chooses Attribute 2, subsections related to Attribute 2 appear within options specific to Attribute 2 I hope the matter has been clarified To clarify more The customer chose an electrical appliance product There are features of color, size, power size, and device type When choosing the type of device, for example 1 Differences appear, such as weight, engine size, and control buttons When he chooses the device type 2 Various other differences appear from Device 1 Such as cable length, cover type, and mounting base type
Hi,
Thank you for reaching out to us.
Based on your description, I think you might try this one: https://bit.ly/epow-custom-product-options-for-woocommerce
That plugin is free. And you can set up conditions for each options
This plugin WooCommerce Product Variations Swatches only customize WooCommerce default variation style. It does not at all interfere variations set up, or have any condition to show/hide them as per your requirements.
Best regards.
Presale question: Hi I have a question before I buy this plugin.
If a product Have variations Blue Pink Red
If blue out of stock is there anyway to hide it completely from the single product page I dont want the user to see the blue variation on the single product page.
Hi,
Yes, the plugin offers some styles: hide, blur, blur with icon for out-of-stock variations. You can see this documentation > Default styling > Out of stock
Best regards.
Hello, I am using oxygen builder. Could you please tell me the custom code to display variation swatches (color) in a repeater? I built a custom product list using the Oxygen repeater. Thanks in advance!
Hi, just added a hook to the repeater and the color swatches are now showing in the product list, however the images are not changing when the variation swatch color is clicked. Can you help with this?
Hi,
Thank you for reaching out to us.
Regarding changing images when switching among variation swatches, please make sure you choose the appropriate option: https://prnt.sc/y45CJf_lgg70
If it does not work as expected, please contact us on our support forum for further assistance: https://villatheme.com/supports/forum/presale/
Best regards.
I want to use the pro plugin for 5 websites, do I have to buy 1 key or 5 keys
Hi,
Thank you for contacting VillaTheme.
1. You are allowed to use one license for on domain only.
2. However, if you create a multisite network using the wordpress multisite network, it is possible to use for multiple subdomains.
Best regards.
Hi, Is there a way to change the aspect ratio of the swatch images? I see I can change the width and height but the image that fills it up stays square and it’s cutting of its sides.
Hi,
In the plugin settings > Swatches profile, please select a proper attribute image size and check again: https://prnt.sc/J-A8zHqM8zFz
Best regards.
Hi, I have only square sizes there, like 100×100, 750×750, 300×300 pixel. Is there a way to add custom sizes? Because the system crops around these. I need ratio like 400×250 px.
Hi,
Regrettably, the feature you mentioned is not provided by our plugin but rather by WooCommerce. We recommend adding the desired size manually as per your requirements.
Best regards.
Hello, does this plugin integrates with the default attributes/terms in woocommerce? I have Color attribute imported throught API, will I need to recreate colors in the plugin? Also, does this plugin integrates with your Polify Filter plugin? Thank you
Hi,
Thank you for contacting VillaTheme.
1. To test the requested function, we recommend trying our free version initially to verify its proper functionality: http://bit.ly/product-variations-swatches-for-woocommerce
2. Both of these plugins come with their own distinct widget designs, and as such, we do not intend to integrate them to work together.
Best regards.
Hi, I’ve tried the plugin but I get endless loading in the configuration page until the browser asks to block the script.
Hi,
Thank you for your response.
Please contact us at support@villathem.com for further assistance.
Best regards.
Hi, with the latest update of Woocommerce V7.8.0 the product attribute setting is not working properly.
Hi,
Could you please demonstrate the problem? We will attempt to reproduce the issue, and check it from our end.
Best regards.
With the plugin disabled it works fine.
Thanks.
Hi,
We are aware of this issue and fixed it, please contact us on our support channels, and we will share the new file. Alternatively, you may choose to await the official release
+ Forum: https://villatheme.com/supports
+ Email: support@villatheme.com
Best regards.
With the last update the error was fixed
Thank you so much!
Hi,
Thank you for your confirmation. Let us know if you need any further assistance with our plugin.
Best regards.
Hi, I keep getting this error, any ideas? PHP Warning: json_decode() expects parameter 1 to be string, array given in /home/public_html/wp-content/plugins/woocommerce-product-variations-swatches/includes/frontend/frontend.php on line 299
Hi,
Please take a minute to create a ticket on our support forum, we will give a direct check.
Best regards.
Hello, I need help urgently, a ticket has been raised, and no reply.
The plugin as purchased and installed – but doesn’t seem to work, it doesn’t have A SINGLE EFFECT on any PRODUCT DISPLAYED or the product list.
Hi,
Yes, we received your ticket and taking care of it, please keep updating our response there.
Best regards
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