429 comments found.
We receive an error 525 when the plugin is trying to connect to https://api.blocksera.com/v1/exrates. All prices are showing $0.00000000000 and charts are completly gone. Can you please provide a solution?
Hi, temporary API shortage has occurred which is fixed now.
Hi, we’ve purchased a regular license. Can we use the license already in our development environment first along wth the development URL and update the final URL later? Or is a reset of the license needed and would this work?
You can use the same license key for production site afterwards. If you have any issues activating let us know.
Hello,
When I use your Massive Cryptocurrency Widget plugin for news, does it display the source of the news as the author or me?
Hi,
The news widget only adds the news link no author data will be displayed in the widget content.
You can check the demo link – https://massivecryptopro.blocksera.com/news/
Let us know if you have any further queries, Thanks.
Can I feed the information manually?
Hi,
Manual data update is not recommended, it may cause unnecessary widget breaks or data lose
Let us know if you have any further queries, Thanks
Does it support RTL ?
Hi,
Yes, the widgets support the RTL format, Let us know if you have any further queries.
Thanks.
can i use the plugin for more than one domain
Hi,
A plugin license is valid for only one domain, you can have the license in your dev site with domains like local, dev, or staging.
Let us know if you have any further queries, Thanks.
Hello What is the difference between Coinpress – Cryptocurrency Pages for WordPress and Massive Cryptocurrency Widgets | Crypto Plugin Do I have to buy add-ons in order to run the plugin?
With massive crypto plugin, we can add more than 10 types of widgets in the website, whereas with coinpress plugin, we can create cryptocurrency pages like Bitcoin and other pages dynamically. Both plugin also works together, like massive crypto widgets can be included to the coinpress pages, which showcases the widgets with dynamic data of the current crypto page. Add-ons are additional plugins only not required by default.
I just wanted to drop a quick comment to express my appreciation for the Massive Cryptocurrency Widgets plugin. It has been an awesome addition to our website, greatly enhancing the user experience.
However, I wanted to bring to your attention a minor issue we’ve encountered. Whenever we install the plugin, it interferes with our search bar functionality. It would be truly awesome if you could address this issue and include a fix in the next update.
Hi,
Thanks for your kind words, can you please share some details of the issue you have faced,
some screenshots would help us to identify the problem and we will try to resolve it, you can write to us here at support@blocksera.com
Thanks.
The plugin’s graphics are broken again! Empty field, shows nothing! Please fix it!
Hi,
We will check and that and update you.
Thanks for your patience.
Dear RuslanGataullin,
Data related issue has been sorted out. Please let us know. Thanks.
Here also you can check. Price is coming 0 only.
I think issue is with API
https://api.blocksera.com/v1/exratesDear vishal,
The outage issue has been sorted out. sorry for the inconvenience. Kindly let us know. Thanks
Hi there,
I bought Coinpress – Cryptocurrency Pages for WordPress, and working OK and love it.
BUT then I found this Massive Cryptocurrency Widgets, which are more appealing. Can I incorporate Coinpress pages with these widgets?
Yes, massive crypto widgets can be added to coinpress coin pages as well.
Add-on is not working for me today
Image preview: https://ibb.co/HHWVN0bwhere could the problem be?
It already works ✅
I just purchased a support extension, and literally lost 30min looking for the key to actually open a support ticket. I cannot find it, such bad UX design really!
Hi, by default envato licenses are always available on downloads page. We do have portal to find purchased licenses from blocksera on below link. https://envato.blocksera.com
Thanks. Let us know.
Is it possible to add a link to coin only if custom coin page is created (manualy)? For example I have a list of 50 coins and add link only for coins which have a custom landing page?
Hi,
Please fill out a support ticket on https://blocksera.ticksy.com/tickets/, we will assist you from there.
Thanks.
All of the list widgets normally show a nice graph for the token price over time. All of the sudden today all of the graphs show a flat line across the bottom of the widget with the price line going up at the very end of the widget. So for Bitcoin it’s $0 for 99% of the width of the widget then $28,429.42
See example here: https://bitcoinshow.net/btc-eth/
We have replied in detail in the support ticket you raised. Thanks.
The plugin’s graphics are broken. We ask you to fix it as soon as possible! Shows the zero points of the graph and a sharp rise from zero!
The plugin’s graphics are broken!!! Please respond!
Hi,
Regarding the data issue in the chart, we regret to inform you that there has been an API outage that has affected the tracking of plugin data for the last 7 days. As a result, the chart widget cannot display the past week’s data accurately.
We understand that this may cause inconvenience, and we apologize for any disruption this has caused. To prevent similar issues from occurring in the future, we have scheduled an update to our API to ensure that it can handle any data provider crashes.
The list widget chart is the 24h chart this might be fixed by now.
Thank you for your understanding, and please do not hesitate to contact us if you have any further questions or concerns.
Schedules, including 24-hour ones, are still not working! Tell me, do I need to update the plugin manually or something else?
?
Hi,
Please fill out a support ticket here https://blocksera.ticksy.com/, we will assist you from there, Thanks.
Thank you, but I wasn’t planning on buying support! Can you specify the time frame for fixing the problem?
The schedule has started to recover! Thank you for solving this problem!
Hi Guys, I’ve emailed about both your plugin. Please comeback to me. Thanks
We have checked your mail and we have replied! Thanks.
No response from customer service when you submit tickets
Hi,
We have replied to the initial queries you asked about the responsive issue and we got a positive response from you, there is a delay in response to your last query about the sticky ticker conflict with the site header issue, we have now replied to that in the ticket.
Our sincere apologies to the delay, please check the ticket now. Thanks.
Hello, your widget is not mobile-firendly, specifically the one in Table format. It’s very important to fix this issue,as most of viewers use mobile devices today.
Dear Ami_25, our widgets are designed mobile friendly, if you feel something is breaking, kindly create a ticket on below link with screenshot, we will sure help you. https://blocksera.ticksy.com/
Hello, Hope all is good with you. I wanted to purchase your plugin (Massive Cryptocurrency Plugin For WordPress). But I wondered if your plugin has any customer account page or profile page. Also, does it have any page where customers can keep tracking their orders? Thank you
Sorry, our plugin can be used to create multiple widgets, which is by not related to users. Thanks.
