34 comments found.
Nice Plugin, BTW i have a pre purchase question, does this plugin i compatible with page builders, example does the plugin work with: 1. WPBakery Page Builder and Elementor Page Builder, and 2. can we use it with this theme https://themeforest.net/item/renovate-construction-renovation-wordpress-theme/11789093?clickid=xdJzV%3AzWTxyNUPQQ3YzI9XpcUkFTnvVdVxfFX00
Thank you.
1) Yes of course you can use our shortcodes everywhere
2) Sure thing
Your CSS does not work, any solution!!! i have used the form with shortcodes
My CSS? What you mean? Please submit a ticket: welaunch.io/en/contact
Hi, love the plugin so far! I’d like to customize the appearance of the results (products) to match a custom layout I have on the site. Which template file controls the appearance of the results? Thanks!
Of course I found it after asking. Quick question though, is there a way for the user to automatically proceed to the next question upon selecting a response without having to select the next button?
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Understood, thanks! Another hopefully more obvious question. I feel dumb asking, but how do you delete an answers or questions once you’ve created it? I don’t see any way to remove them, like an X button, or delete button.
I assuming you just can’t?
Sorry for the late reply. Right now you can only hide them. We look forward to add a delete feature later.
Hi, I tried to fill in a support ticket on your website, but there seems to be problems creating these. So here my question:
The styling of the ‘next’ button is broken or not appearing. The link: labelbewust.nl/form-preview
Seems like your theme does not support “button” css class. Please add this custom CSS:
button.wordpress-form-wizard-btn {
background: rgb(255, 216, 102);
color: #000;
padding: 10px 20px;
border-radius: 20px;
border: none;
}
Thanks! It works for the next and previous button, but not the Submit / send button. What CSS id should be for that?
Your URL no longer works? You can use the chrome inspector to get the class / ID.
what is the difference between this wizard and the guided selling & product advisor you are also selling?
Our wizard guide can work with all post types and is more enhanced (e.g. dependencies etc.). We are slowly deprecating our guided selling plugin for our wizard guide.
I’ve seen the product demo and wondering whether can it move on the next question without clicking the next button ? i.e when the user click on the option, it moves to next question
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Hello do you have Paypal integration? so People can order and pay in the end of the form?
No sorry we do not have this.
Hello, i have a problem after install. please help me. website url: https://sell.mobilbarlang.cloud/index.php/sample-page/
Hey Mate, You copied our shortcode with PRE HTML tags. Remove the PRE Tags in your editor.
hi , how can skip when the slider is 0 ? i already set not required , but it cannot go to next step
Hi there,
we found the issue and fixed it. Please send a mail to support@welaunch.io when you need the new version.
Hello again,
we are using the wizard type: price planner with question & answers.
We need to add a simple dropdown near each product in the wizard, like this:
https://drive.google.com/file/d/1uSbPMRoBzpuFp9vB_vU_EOoFDE2Kn3nF/view?usp=sharingWhen the customer changes quantity the price is recalculated accordingly.
How can we do this?
The slider like this:
https://drive.google.com/file/d/1jo8se8kgf7HUp8ZKzPkWNs4RcA2CGNe2/view?usp=sharingis not an option, because there are too many products and each product has a different price (there would be too many dependency connections needed, as there are hundreds of products with unique price for each product).
Hi there, We are not sure how this is related to our plugin?
Thanks for the video. We already have a multi-select checkbox, but yeah we have no quantity. If you want we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Thanks, we actually already found a guy on Fiverr that offered to do this, however I prefer that the plugin creator does this instead, as you better know all the nooks and crannies of your plugin.
It’s very important that everything works perfect and flawlessly and I believe you know you plugin best.
Will e-mail you at the indiciated e-mail.
By the way, we also fixed another feature and here is the solution.
While using multi-select checkbox the following was happening.
When selecting multi-select items and then deselecting all – the price was not resetting.
For example let’s say that the price for one item is 10 euros and the price for another item is 15 euros.
When selecting both items the calculated price goes from 0 to 25 euros.
However when deselecting both items the calculated price does not go down to 0 again.
It stays at 10 euros or 15 euros, depending on which item was deselected last.
Thus the calculated price remains incorrect.
The solution is to indicate initial price as: 0.001, instead of simply: 0.
It will still show as 0, but the above will not happen and the calculated price will reset correctly.
E-mail sent.
Thanks. Our customization service will look into this as soon as possible.
Hello,
we have e-mailed you 18 days ago with no reply whatsoever.
Did you receive the e-mails sent: April 18th, 06:16, then again 06:32 and 06:44?
They were sent to: support@welaunch.io, exactly as per your suggestion.
We are still awaiting your answer.
Does it usually take you 18 days or more to reply?
Please note: The project that uses you plugin is extremely important and is used for an extremely important client.
We expect highly professional behavior and swift support from you (that takes up to max 2 working days, not many weeks).
If you cannot deliver that please let us know, because we have planned buying more copies of your plugin for many other clients – if this works out.
We are collaborating with a state-wide organization that has hundreds of members, each with a website that needs your kind of system.
We will be showing them this first example of this first implementation, so they understand how it works and exactly what they get. They’re decision will depend on that,
It is extremely important and essential that you finish you plugin (as it feels like still unfinished work) and that the above mentioned functions are implemented perfectly and quickly.
Again, if you cannot please inform us of that, so we can find another solution.
The above will still not have effect on our future review(s) of your plugin (even though you did not reply in 18 days) – we will give you a good review, but you will need ot get a grip quickly, so that this does not repeat.
Thank you very much for understanding.
Hello, we can not find any reply from you, that we did not answer? Can you resend your last Email please?
Absolutely.
We will resend the e-mail and let you know when it has been sent again.
Not only that. We are preparing a staging, test virtual machine instance in Google Cloud, with a fresh Wordpress installation and the system we are building implemented (which uses your plugin).
Will send to you:
- Wordpress admin login info with full administrative privileges
- SFTP root login info
So that you will have everything you need in order to get a good look and give us a proper estimation according to previous correspondence.
It will take us 2-3 days to prepare this (we need to create and configure the instance, along with https and more).
The e-mail mentioned above will be sent again on May 11th – you can expect it then (it will contain Wordpress and SFTP login info too).
Will confirm here when it has been sent, so you can check and make sure that you have received it.
We have the highest credibility when testing here for example: https://www.mail-tester.com/, so the mail should not have ended up in spam folder, but we presume you are checking there too of course.
Talk more soon.
Thanks.
Hi, we have now sent you the e-mail again – please check if you have received it and confirm here. We have made a special test website for you, so that you can login and have a proper, detailed look at everything. Wordpress and SFTP login info are all in the e-mail. We are now awaiting your answer with an accurate time frame and fair price estimation. Thank you.
Did you receive the e-mail?
Hello, no we got no email from you. To what email did you sent it? What is your email you sent it from?
We have sent it May 11th from e-mail address: seomediagroup@seomediagroup.se to e-mail address: support@welaunch.io – exactly as per your information above to which e-mail we should send to. The e-mail contains sensitive data incl. the root login. Please double check ASAP and establish why you are not receiving e-mails. We send many e-mails every day with no problems and everything is working 100% from our side. Which alternative e-mail can we send to?
And the first e-mail was send almost a month ago: April 18th.
Did you check the spam folder – if it ended up there by an error? It should not as we have both DKIM and SPF authentications and have very high sender score (and of course never send spam).
Please check and confirm what is going on ASAP.
Thanks.
For security reasons we will be removing your Wordpress account and SFTP root login until you confirm that you have received the e-mail with the Wordpress and SFTP root login information. Can you confirm that you have found the e-mail and / or understand where it has ended up? Also, please provide a SECURE e-mail address that is accessible only to a person that you know and trust 100%, not several people within the company. Not a general e-mail address used for general queries and handled by support, but a more secure one, because the data we are sending is very sensitive. Waiting for response. Thanks.
Also we would like to schedule a Google Meet meeting with you sometime next week. But we need to handle that via mail.
Yes we got it now. It went into spam sorry.
Great. We have just e-mailed you back.
Hi, just bought and started using this plugin today.
There is a bug in the code causing calculated price to be inaccurate.
For example, instead of 10000 the calculated price shows as 9972, which is incorrect. Same repeats with all other calculated prices, never exact, always slightly off.
The problem is in: assets/js/wordpress-form-wizard-public.js.
This function:
step: function() {
priceField.data('price', this.Counter);
priceField.text(that.numberFomatter.format( Math.ceil( this.Counter ) ) );
}
In this function, Math.ceil() was used to round up the this.Counter value to the nearest integer.
It caused the displayed price to be inaccurate because it was always rounding up and didn’t account for cases when the price should be rounded down.
To fix the issue you need to replace the function above with following function:
step: function(now) {
priceField.data('price', now);
priceField.text(that.numberFomatter.format(now.toFixed(2)));
}
It fixes the issue.
The issue is fixed by removing the use of Math.ceil().
Instead, we now have now.toFixed(2) which rounds the now value to 2 decimal places.
This ensures that the displayed price accurately represents the calculated value during the animation.
Developer, please update the plugin, so we do not have to redo this change every time the plugin gets updated.
Thank you.
Thanks for the information and the provided fix. We have put this into next update 
Have an awesome day!
Great, thanks!
hi I recently bought how can i import demos
Demos can not be imported. You need to create own guides
Hi, is this plug-in included in your “Ultimate WooCommerce Plugin Bundle Pack for 299.- ?
No sorry, because this is not w woocommerce one. But we will soon release a bundle with all our plugins.
Hi, does it support custom fields? Created with Toolset. Btw the results are stuck: https://prnt.sc/oABEVmy9-x8x
Hey there,
yes our plugin supports all custom post fields. Are you logged in while testing? Cause we block all POST Requests.
Please log out while testing the frontend
WOW Finally! It looks great! I have been looking for something like this for a very long time!
The only thing I would like to see if is a way to capture an email address, maybe with the option to email the results to the user. Or integration with email marketing service like Klaviyo.
Also looking forward to seeing additional features added.
Congrats guys!
Hi there,
That feature is already built in. At the end a user can save his configurations via email, that gets send to the user and admin (if enabled). It also gets saved in your database.
Ah OK… I didn’t see that in the Demo. Do you provide Admin Login details to test?
We enabled it in the car finder demo now: https://demos.welaunch.io/wordpress-form-wizard/car-finder/
Admin login is here: https://demos.welaunch.io/wordpress-form-wizard/wp-admin
