262 comments found.
Seller App iOS: Why hasn’t the Delivery boy pickup point crash been fixed? This issue has been talked about for the last 2 weeks, how come it hasn’t been addressed?
Do you have any support ticket? Can you please mention?
ID 170242 Date:2023-7-14 20:03 It is a Seller iOS App issue, please fix it and provide an update as soon as possible!
I’ve sent you multiple photos. I’ve seen other things resolved, but not this one.
Our support team got your ticket. Please wait some time for support reply.
To whom it may concern,
I hope this feedback helps in improving your app. Overall, I found the app to be functional, but there are some areas that could use improvement:
1. Login with a phone but no registration with phone option from the seller app: It would be beneficial to provide the option for sellers to register using their phone number if they haven’t already done so. This could streamline the registration process and attract more users. See picture 1
2. Seller app registration page lacks a logout option during verification: It is essential to include a logout option on the verification page to allow sellers to switch accounts or use a different email address for registration, if needed. See picture 2
Seller app main page issue:
3. Unable to click and open products on the main page in the seller app: This is a critical issue as sellers need to access their products easily. Please fix this functionality to improve user experience and navigation. See picture 3&5
4. Inability to click on “Products, Rating, Total orders, and Total sales”: These options are essential for sellers to track their performance and manage their products effectively. Enabling clickable links for these sections would greatly enhance the app’s usability. See picture 4
5. Lack of clickable links on categories in the seller app main page: Sellers should be able to access category pages with ease to manage their products. Implementing clickable links for categories will improve navigation within the app. See picture 3&5
6. Add product page design: Consider optimizing the add product process by consolidating all mandatory inputs on one page and optional inputs on subsequent pages. This would create a more streamlined and user-friendly experience for sellers when adding new products.
Thank you for considering these suggestions. By addressing these areas, I believe your app will become more user-friendly and attract more sellers to use your platform. If you have any questions or need further clarification on any of these points, please don’t hesitate to reach out.
check all pictures: 1. https://prnt.sc/wY6RzFUPD_b0 2. https://prnt.sc/mrhAjamnyK2P 3 & 5. https://prnt.sc/F0EyyPxARls5 4. https://prnt.sc/O_JgG0qAUBMm
Best regards, Adeeb
We Have noted all those points. We will check one by one all of them and give solution all of them. Thanks a lot for pointing them.
Hey there,
One of my clients is waiting for the seller app to be released as this version has some problems with uploading products. For example, the thumbnail image is not uploading, and the price is not showing when editing a product, among other issues.
So, we are eagerly waiting for the next update, and you have already mentioned that you will release it at the start of the next week. By that, do you mean you will release the update on the next Monday?
Yes. We will release the new updat on sunday.
Because of your incompetence, I still can’t publish my app.
Which issue you are facing? Did you discuss about your issues to our support zone?
I have not written anything to your support team. They reply late anyway. There are problems creating a new product in the seller application. 1. Unable to download store banner images. Because you have closed these codes. 2. Some words remain in English in the application even after converting to other languages.
We think we have been discussed on support zone with several issues so many time. Spport always try to reach as early as possible.
Tommow a new update will release of the app. Thanks.
no new update release ?
New update will release first of next week
I have also tested I confirm the same crash Delivery boy pickup point @endlessplan mentioned up please release fix
Can you please explain regarding “crash Delivery boy pickup point”?
If I upload any product cannot select multi 4 or 5 pictures and I login page click on login with the phone number then box to much long hahaha
Did you checked in demo?
When will the fixes and updates be released?
Today will be publish a new update.
kindly response to ticket #170820
Our support team will available tomorrow on regular office time.
Kindly reponse to ticket #170735
Already solved. Thanks.
hello, no solution to ticket no:170679? Please i am stuck..
Hello ayamba101,
We got your last ticket after our office time. Our support team will reach and assist you soon. Don’t worry.
Same issues as @endlessplan mentioned
Replied to that comment.
Are you release gonna update fix next week ?
Yes. Thanks.
Android and iOS Various issues, please update soon!
1. https://drive.google.com/file/d/1q88a9QZWu381QZWOZkCf3SF9iQU8VI-E/view?usp=drive_link
2. https://drive.google.com/file/d/1jqM-HhMigiHZ4PuYD5WYxzwE1Tk7ZvXi/view?usp=drive_link
3. https://drive.google.com/file/d/1HbRR9L_2RQCPkJuR4zQeNfPZgHdossao/view?usp=drive_link
4. https://drive.google.com/file/d/10g5sI4wAp1M4Wtdp7C8T-_A7TdeW15zG/view?usp=drive_link
5. https://drive.google.com/file/d/1H32UjheokFq-NMo3FwLnaKTfeU6UHGHR/view?usp=drive_link
Replied to another comment.
Why is there no pod file for the Flutter IOS file for Seller App and Delivery Boy App, and the tutorial doesn’t teach how to build an ios app.
It’s flutter app not iOS app that it will have seperate any files for iOS.
Can you please send us support ticket? http://support.activeitzone.com/
Why don’t I see to upload Aution product option in the seller app?
Auction is not yet available for mobile but soon it will available for mobile app.
Hello my dear. I received your support email and when I filled fields it refused it because (codecanyon username did not match with purchase code) How can I get it I copied purchase code from app license in my downloads I inserted my username then insert activeitzone and it doesn’t work
I will send you email right now containing screenshot
Ok let us know your issues on our support zone http://support.activeitzone.com
I did please check it
Okay. Our support team is checking tickets. Simultaneously they will reach you. Thanks a lot for your patience.
I notify you that my patient is not too long hahahaha please try to solve it as soon as possible regards
What your ticket number?
My ticket number is 170176
Okay.
It tells me that the app is inactivated when I try to run it. Why and how can I solve the problem
It will need to check from your project directly. So send us item support ticket from here http://support.activeitzone.com
N.B: For Eid ul Azha vacation our support respond can larger than the regular office day.
I need domain path for this app I couldn’t find it
Please contact to our support zone.
How????
Here is the support link http://support.activeitzone.com/
I just sent you email for support titled (installation problem) please reply me as soon as possible
Please confirm receiving the email
We are now in Eid Ul Azha vacation so it may slower assistance than the regular office time. Though let us know your item support ticket in here. We will try our best to reach your ticket.
Is POS coming soon ? This has been requested for some time
Notification as well…these are the only two option crucial feature left before this app can be worth 5 star or would be considered complete and stable
We are very much consider on notifications for full system and for POS, we have a plan on this.
I would rather pay you to accelerate working on this and provide update you guys takes too much time on everything
We are in vacation for Eid ul Adza for 5 days. After this vacation it will be updated hopefully.
Is the update still coming this week …?
While it will update you will get notification surely.
When a customer orders, the application will receive a ringtone notification? Is there a push notification?
No. The application will receive a ringtone notification. Push notification is available.
So you still have the Delivery Man app and the User Active app with the same ringtone notification?
No. There is no ringtone notification.
also most of the files are still hard coded not translated
Button on new coupon page does not appears
and the account page we can’t even scroll down
Issue has been fixed in new update already. Please check.
.