561 comments found.
Hi I want purchase this item But how can I make website from this plugin is there other script to get
Hello
Could you please explain the questions more clear.
Thank you
Is it possible for this addon to work as a booking system for doctor appointments?
Hello
This all depends on your needs, perhaps after purchasing you can find a developer and apply some tweaks, changes.
Hope this helps
Regards
We want to run a beauty salon using this system. Do you think this is possible? With several staff, several departments, etc.
Hello
We think yes you can add custom fields per your needs.
Regards
Hello, I have one question. Is there a way to connect with webdav calenders instead of google? This would be perfect. Thanks!
Hello
Sorry currently not, perhaps we will implement this feature in future updates, feel free to contact is with more information.
Regards
I have sent 2 support tickets without any response. Can someone assist me with this?.”I have several errors. It is not possible to save an appointment, the window remains static. Appointments cannot be authorized, and appointments cannot be canceled. This is the second ticket I am submitting. I await your response.”
Hello
Sorry for the delay.
Replied to ticket.
Regards
I purchased this module and engaged with support on 28.03.2023 as it is not working as advertised. Ive been back and forth with their support to access and fix the current bug without success. They keep scheduling new days to access and does not show up. Very unprofessional and a total lack of respect for their customers. I request a refund as this is not working on a brand new Perfex install.
Hello
We have messaged you and you didn’t respond please see this screenshot: https://prnt.sc/9LmRHcjNS9Tn
Please contact us via Envato support section and provide all the information we will be glad to help you.
Regards
We understand that communication is a critical part of any support experience, and we expect more timely and effective responses to our concerns. However, we would like to address your recent attempt to discredit us by suggesting that we did not respond to your messages.
We want to make it clear that we have been actively engaged with you regarding our support requests and have not ignored any of your messages. While we appreciate your efforts to respond to our concerns, we have not been satisfied with the quality of support provided. For example, we have experienced multiple instances where scheduled appointments were missed without any feedback provided, and during our last interaction, you kept us waiting for 50 minutes past our scheduled time, which was frustrating and unprofessional.
We believe it’s important to have an accurate representation of our support experience, and we hope that you can take our feedback seriously and make the necessary improvements to provide a better support experience for your customers. We expect to receive prompt and effective support from you, without the need to leave negative reviews. In the future, we will reevaluate the review based on the support given during the support request.
In conclusion, we would like to reiterate that we have been actively engaged with you and have not ignored any of your messages. However, we believe that improvements can be made in the quality of support provided, and we hope that you can address our concerns in a timely and effective manner.
Hello
Thank you for bringing your concerns to our attention. We appreciate your feedback and would like to apologize for any frustration or inconvenience caused during your recent support experiences.
We understand that effective communication and timely support are critical for our customers, and we are committed to providing the highest quality of service possible. We take your feedback seriously and will do our best to make the necessary improvements to ensure that our customers receive prompt and effective support.
We would like to assure you that we value your business and are committed to resolving any outstanding issues you may have. Please feel free to reach out to us with any further concerns, and we will do our best to address them promptly and professionally.
Thank you again for your feedback, and we look forward to the opportunity to continue serving your needs in the future.
Regards
I have to set 10 availability for a same time, so I want that after 10 booking, is not possible take others reservations for the same time: can I set that on Appointly plugin?
Hello
There is an option to disable the busy times and all hours will be available for all members and clients.
Regards
i need some customization can you work with me ?
Hello
Please contact us via Envato support section and provide more details.
Regards
Hello, no respond..it has been two days now
Replied to email. Response can take up to two 48 hours. Your email was sent yesterday.
If you have any more questions please contact us via Envato support section.
Regards
Hey?
Replied to ticket.
Wish there was a demo to try it out.
Hello
We had maintenance mode.
Regards
Is there anyway to customize this more. Like can I make my own form. So can change the layout and change the top header to something instead of “Request New Appointment”.
Hello
You will have to edit the files to achieve this.
If you have any more questions please contact us via Envato support section.
Regards
this looks like a great module, is 2 way sync in the roadmap?
Hello
Thanks.
Currently not for now, but perhaps in future we will implement it.
Regards
Can we schedule meeting for individual staff like for doctors in clinic? Also at same time it should display busy hour for all individual staff
Hello
Sorry for the late reply
Yes, but time is not included i this feature, after purchasing you will have to edit the code to achieve this.
Regards
I want to buy this script. Is there any option to add the payment gateway supported by perfect CRM? Can the client book a paid appointment? If yes then please do let me know I will go ahead and buy the same. Thanks
Replied to email.
Hello good day, as an administrator can I see the appointments or the calendar of all agents?
Hello
Yes you need to set as a responsible person for all meetings that can be set in the module settings.
Regards
Hello!
Where i can find tutorial (Steps) to use Google Calendar API and Appointly
Hello
After you download the item there is documentation included in the zip folder.
Regards
Can we also sync whole Perfex CRM Calender with Google Calender or it’s just the appointments?
Hello
Sorry for the late reply.
Appointy created appointments are shown in the Perfex CRM calendar. Note that Google calendar is one way sync not two way.
Hope you understand.
Regards
hello, when i can get a support? It has been 4 months now since i have been experience a failed on sending emails notifications. i have replied on your email as well
Hello
This can happen from various of reasons.
Please contact us via Envato support section and provide more details.
Regards
i did check you privately, but no response
Your support is expired but please write back again i will try to help you.
Regards
Do you have plans for building a team round-robin of assigning appointments? That way there is a team calendar for customers to choose from and it will assign to an agent available during the date/time selected by the customer?
Hello
Sorry for the late reply.
Currently this is not planned, but noted for future reference.
Regards
Pre-purchase question:
I’m using perfex to manage teams as perfex clients. Therefore, sometimes I need to create a meeting for many clients and I want to use your module to do it.
So my question is: your module has any function to create meetings with many guests? I mean I wanna set many clients into a meeting or add many external emails. Was not easy to check it with available print screens.
Hello
Sorry for the late reply.
Currently you can assign multiple staff to a meeting. Your questions is good and it is a good idea maybe we can implement this in future.
Regards
