800 comments found.
Hello,
Waiter app support localhost server?
Not sure as it requires SSL, but you can test installling the free version. thanks
QR Menu Available ?
Yes available
please send a link?
Hi there, Please go to table management from setting. You can generate and print QR Code for all tables and when your customer scans the QR code, he will be able to select item and place order and cashier will be notified to accept that order to send to kitchen. Thanks
not show please share any video link
Sorry that we dont have any video, can you please simply follow the instruction given above? Thanks!
I want to use the point of sale for restaurant. Can you use a bank terminal to charge with a card? What terminal do you suggest?
Hi there, Sorry that we can not suggest one as we dont know which one is best in your country. Thanks!
Hi, I have sent you email from info@doorsoft.co Please check your email
Dear CS I have done the installation process smoothly, no error messages, but after being accessed via a browser, an error 501 appears. Please help.
Thank You Regards
Julian
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Dear CS I’ve written 2 messages, but no reply yet.
thanks
Team will check it today, what is the ticket number plz? Thanks
Hi there, This POS support cash drawer connection?
Hi there, Yes it supports. Thanks!
Great, One question pls.
After waiter confirm food order. That orders will be direct print on Kitchen printer? Incase I have 3 printers, 1. Cashier 2. Kitchen 3. Bar
Thanks.
Yes but before that cashier needs to accept the order first that comes from waiter
Hello there, QR code menu table for self order (customer) available on demo?
Yes it is available on demo. Please go to Tables and then print QR code. You will need to put the QR code on table. After scanning that QR code customer will get the order page and place order. Cashier will be notified of that order. Thanks!
I can’t see Tables menu to get QR code, pls advise me to navigate that?
Oh, I see it Settings -> Self Order Setting -> Generate QR-code
It’s right?
Yes, you are great.
I have to try scan on iPhone Safari it not show Place Order button, but Samsung Android it’s work.
We dont receive so much request for safari and iphone, thats why we dont focus on responsiveness for that device
Many our customer using iPhone. When customers are seated at the table, they order their food by their own devices.
It would be great if it was supported on the iPhone as well.
We can take a look on this matter later, but if you urgently need, we may do as a customization.
Hi, I have some presale question.
Is this application available in Android/windows? If I bought an android/windows POS how will this run on it? and what have you done for the speed if this runs from the internet connections. how will this application perform when many orders and payments are going through everyday, will this make it slow?
Hi there, Yes it can run on windows environment. I am not clear about the second question. And this pos is optimized in code and database level so if your server speed is not slow it can perform well when many orders going through it. Thanks!
What about Android, can this work on it?
Our waiter app can work on Android device.
- you have already installed this software.
Please help me & your suggestions Thank You Salam
Hi there, Sorry that you are having an issue. Please note that one license is allowed to run for one instance of installation. You can not install or run in more than one place. If you are not trying to install in more than one place then please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Dear Sir Actually I have not been successful in installing our server. We have displayed a message as above. Please help what should I do and who to contact? Thank You Regards
Julian
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Salam, Any any body order same food with different modifiers. Its unable to make it. Because its replace the existing one. Like *if some one order Chicken Biryani with Modifiers 1. Leg piece 2. Spicy and other order same chicken biryani Modifier 1. Thigh 2. Mild flavor.. We are unable to split them because same food will replace the existing one with the quantity. Its should come in different row instead to add in the existing one Hope you understand my query.
This feature is available. Please go to settings and select this: https://prnt.sc/xothi4yiVNf8
Salam. I checked with this option. But is work like same. Nothing chnged 
Can you please log out and login and then try again. If does not work then Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Please, I want to install version 4.2 and version 1.8. Please provide me with the download link as soon as possible. Thank you
Hi there, We are not working or providing those old version at this moment. Thanks!
My website has suddenly stopped and I want to install it again and recover the data. It says You have already installed this software! What’s the solution
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
always show pop up error on every page, I have seen the comments it’s seems to be a common issue in most of the case. Please help me in resolving the issue as its a common bug or post it on this forum with the resolution so others can fix it even without your support.
Hi there, We provide support via our support portal. Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Or you can do one more thing, download the latest version and install in the same url and check if the issue gets resolved. Thanks!
Hi, I’m interested saas version.
1) What is the price of SAAS? 2) Is SAAS version is the addon or a separate product?
Contact me via email: vnicolas.rp@gmail.com Thanks.
Hi there, Please contact our WhatsApp: +8801812391633 for SaaS. I am also emailing you detail. Thanks!
is % discount type is possible in the invoice
yes possible
Ticket #472 License Uninstall. I opened this five days ago and you did not answer me in Whatsapp
Hi, Seems you have opened ticket in our old portal, Please open a ticket in our support portal: https://helpdesk.doorsoft.co
Hi, i try the demo, but cant find the report for delivery partner How to know how many and how much order for delivery partner in a day
Regards
Sorry that this report is not available in our software
Hi I interest saas version contact me via email gabe_sniper@hotmail.com
Emailed you Thanks
- What is the price of SAAS?
- Is SAAS version is the addon or a separate product?
Hope we have talked already
For nearly a month I have been trying to find support Every time a problem occurs, the system stops and gives an error {get_waiter_orders”:[]} .................... Please, I have a few questions 1- My website is slow 2 How to change the safety pin 3 If I have a request, I want to include it and specify a date for receiving it, and how 4 What is the difference between a self order and an only order? 5By linking the waiter application to my site and specifying the link 6- In the event that I have more than one cashier to deny the branch and I want to change the request from one cashier to another, will a new empty box be opened, or will he make an addition to the same box? 7- If I have more than one cashier, I want them to do the work at the same time, how is that? 8- If I have my own delivery service, how do I do that? 9- What does draft mean? 10- How to modify the form of the invoice 11- How to specify a day and time for the date of a future request for a customer
In terms of printing, is there an explanation for printing without the need for a pop-up window to appear
Hi there, It appears to me that maybe you are a bit less familiar with POS software system thats why lot of question arises that needs team collaboration to answer. So Please open a ticket in our support portal: https://helpdesk.doorsoft.co so that our team can collaboration on your questions and answer you. Thanks!
I have submitted requests for technical support on the old and new website and WhatsApp, and there is no response. Request No. 18 and your paper 21
Hi, Share the ticket number plz. What is paper 21 actually? Thansk!
Please check on ticket IPM #21 / Please check on ticket IPM #18
sorry to inform you that our Eid vacation is running, so please keep in mind that you may get delayed response because of the vacation
