287 comments found.
How can this system create translation files or how to translate texts in other languages?
Please contact our support team via our support portal here: https://codeshaperbd.freshdesk.com/support/login
The support portal is not responsive and answers to questions are not timely and the experience is bad.
Hello, good day. I hope you are doing well. Friday and Saturday is weekend for us and that’s why you didn’t hear from us. Would you please share your ticket number so that I can assist you?
I have submitted my ticket number and no one has replied to me for four days
Hello, good day. I hope you’re doing well. I apologize for the inconvenience you experienced with our support team. I’m sorry to hear that your ticket wasn’t addressed and may have been closed inadvertently. To assist you further, could you please provide me with the ticket number? The ticket number can usually be found in the URL or any previous correspondence. Once I have the ticket number, I will personally look into the issue and ensure it is resolved promptly. Thank you for your patience and cooperation. Have a wonderful day!
May be you are planning to publish a big updates!!!
Yes. We are working on the update. We will lunch the update very soon.
We’re excited to share the news that Acculance version 4.0.0 has been officially released on Envato! This latest version brings a host of enhancements, bug fixes, and new features to enhance your experience. Feel free to check it out and explore the improvements we’ve made. Thank you for your continued support!
Have language indonesia?
Hello, good day. Thanks for your comment. I think we already have the Indonesian language. If it is missing then we can easily add it for you.
Is there a way to consider credit card fees when calculating card payments? Price includes the fee, but the amount bank clears into my account will vary since they would have deducted the fees. This would mean I have to manually adjust accounts to tally the balances.
Hello, good day. Thanks for your query. Sorry, currently there is no option for considering credit card fees when calculating card payments. But you can adjust your balance using the balance adjustment menu. Thanks for your suggestion. We will consider this scenario and will try to improve it. Please keep helping us with your valuable suggestions.
pre-sale question: does it support Arabic language with RTL?
Sorry currently it does not support RTL. We are working with the RTL version and we will release it soon.
How do you open the box at the point of sale?
Hi thanks for your interest. You can open the POS from the top bar and also from the left side sales menu.
I have made some changes in the language /resources/js/lang/es.json file but it does not reflect the changes.. oh that is due can you help me, thanks
Hi good day. Please contact our support team via our support portal
When the next update is expected?
We are working on the update. We will publish the update very soon.
We’re excited to share the news that Acculance version 4.0.0 has been officially released on Envato! This latest version brings a host of enhancements, bug fixes, and new features to enhance your experience. Feel free to check it out and explore the improvements we’ve made. Thank you for your continued support!
It would be good that in the next update, they add the option to add services, where it does not require an inventory and to be able to work better with the system.
Hi thanks a lot for your suggestion. We are planning. We will let you know if we add this feature 
Can this system be connected with quickbook, with a module?
Hi, thanks for your query. Sorry, currently it will not work with quickbook. We offer customization services and we can assist you to customize it depending on your requirements.
Next update? There are lot of things to update. Even unable to copy inventory 
Thanks. We are working on the next update. Please share the issues with our support team via our support portal. It will help us to solve the issues.
How to add Other Required Coloumn in the Invoice. Like i need to set this for a Jewellery Business & how to edit that as the Invoice need more Columns like Gold Purity, Gold Vs Metal ration, Today Gold Rate etc.
Thanks for your query. We provide customization services and we can customize the application depending your requirements.
Thanks. Please contact with our sales team
How to add ‘assets purchase cost account’ ?
Please contact our support team here: https://codeshaperbd.freshdesk.com/
Reply my problem
Thanks. One of our team members will get back to you soon.
my problem still exist
Please open a new ticket.
cant get clear answer for my problem
Hope your issue was solved.
Please add budget planner too for the next update..
Hello, good day. I hope you are doing well. Thanks for your suggestion. We will check and will try to add this feature.
The option of: DNI. / I.C. / RUC. / ETC. It is very important when registering a client, why hasn’t this field been added?
Hi thanks for your suggestions. I would like to request you contact our support team here: https://codeshaperbd.freshdesk.com/
Any wallet option for customer?
Hi, good day. Thanks for your query. Sorry, currently no wallet option for customers. We offer customization services and we can assist you to customize it depending on your needs.
Please wait for the agent reply
We’re excited to share the news that Acculance version 4.0.0 has been officially released on Envato! This latest version brings a host of enhancements, bug fixes, and new features to enhance your experience. Feel free to check it out and explore the improvements we’ve made. Thank you for your continued support!
i love ur code but the challenge i saw is
lets say i take item as debt i should able to go that supplier invoice and pay but that option does not exsisit
sometimes it does not show option to add payment on exsisiting invoice
i would like to buy ur awsome product but u need to improve on those problems
thanks
Hi, good day. Hope you are doing well. We are very happy to hear that you liked our item. The feature you are talking about that is already available in your application. You can add payments for due invoices or purchases from the payments menu. If you have any further quires then you talk with our support team.
I tested the demo and it not there that feature
Then maybe I didn’t understand what are you talking about. I would like to request you to contact our support team for any quires.
There is no option about number formatting from the currency setting? For example : US$ 1,000.00 but inside your application is only written as US$ 1000.00
Hi, thanks for your comment. We can assist you to change the formatting. I would like to suggest you to contact our support team here: https://codeshaperbd.freshdesk.com/
