If you do not follow some technical rules and policy’s then there is possibility to suspend your whatsapp account, but in your backend some of automation works for prevent ban or suspend whatsapp account.

Thanks

I didn’t understand exactly which notification you are talking about

The message i send through your app, will still show on the phone. Assume the number i use to send whatsapp are also active on phone.

Yes

We have plan it for future updates It takes time Thank you

Thank you for your message. Unfortunately, according to the terms and conditions of Codecanyon, the SaaS version of our product cannot be used with the regular license. I apologize for any inconvenience this may cause. If you have any further questions or concerns, please don’t hesitate to let me know. Thank you for your understanding

I sent you message on Skype now waiting for your reply Then sent a test message on your website but message didn’t deliver.

Already replied dear From our demo site there is no vaild SMS gateway or Email SMTP or whatsapp gateway, you should put vaild credential for them then try, Hope then works Thanks

Okay

Please refresh the software from your admin panel, or if you are using cloud-flare DNS then purge the cache. or try to browser cache clear or try to others browser Your issue only for caching issue nothing else, Thanks

I did but still I’m seeing

Can you create support ticket and share your domain and others necessary information while here comment section is public so for your convenience

Thanks

Noted this option for next plan, Thanks

Yes, you can customize from the codebase by yourself or by us with customization charge. For more details connect with our team via Skype

What is your skype contact?

Our skype contact also can be found in our profile page and also Items details,

Skype:: https://join.skype.com/invite/ylWW2xTUwDrK

Thanks

This also possible if you want to customize from codebase And note it that type of features are not global demand. For more details connect with our team via Skype

Thank you so much

What is your skype contact?

Our skype contact also can be found in our profile page and also Items details,

Skype:: https://join.skype.com/invite/ylWW2xTUwDrK

Thanks

halo thank you. import file not working

how to create cronjob nginx?

if you do not use any webpanel, then you need to work with ssh and you may put some command line about crontab Thanks

Yes possible,

but I you need to customize script after purchase by us or your personal developer

Thanks

yes, we have plan dear

To add device go to admin panel And if you want to add SMS device then create an account from SMS Gateway option if you want to add WhatsApp device then go to WhatsApp Gateway option

Thanks

when you import contact to group and also when you import for send Email/SMS and WhatsApp messages

its not working, https://i.imgur.com/5upETUR.png

by the way if you face double import issue please share your server access to our support team they will check it and solved

support ticket link

Thanks

you can turn off your phone screen but your phone must have connected to internet,

because this now WhatsApp running only web dom browser base, their is no business API.

Thanks

I know that, my question is even when all the messages are sending finished, if I check my whatsApp from another whatsapp it’s showing “online” how come it’s possible? my phone screen is off I didn’t connect to any other devices only with this

When your message sending finished then you can disconnect from your system it’s not automatic disconnect from your system,

You can see the fail reason from the failed log just clicking on the list details button, possible failed reason, Your WhatsApp device out or internet or session, or your sender number was wrong or you put wrong format. And without seeing any visual context we cannot tell what actually you have done, so my suggestion if you need support regarding this issue please create support ticket to our support team they will help you:

Thanks

Can you share your access via our support ticket while we can check it , and from our idea may be you forgot run cron job

You can follow this article

Dear Concern,

We would be happy to join your team via Skype to provide any information you may need. You can connect with us using this link: https://join.skype.com/invite/ylWW2xTUwDrK.

Please note that our live chat support is only available during office hours. If you require support outside of these hours, we kindly request that you create a support ticket on our website at https://support.igensolutionsltd.com/. Our support engineers will get back to you as soon as possible, but we appreciate your patience while we work to resolve your issue.

Best regards,

iGen Business Team

Your ticket has already been replied to, Dear