800 comments found.
You create it, but you always have to let the user contact you to set it up, the first time it was https, this time the file was missing. Contacting takes a long time to solve
Hi there, Actually we are a company here we are multiple team members playing their roles like development, support, client dealing etc thats why we need you to go to our support portal for support that support team members manage. And this time it is a release issue, a silly mistake happened for the big update. we are going to fix it as early as possible. Thanks!
I have a problem while installing the new version, but the technical support site does not receive a response
Hi Did you open a ticket in our support portal: https://doorsoft.desky.support ? If not please create. Or if you created it already then no worries team will check it asap. We have a holiday today and we were traveling. Sorry for the delayed response. Thanks!
how about split payment? like if we charged 100 and they want to pay 50 cash and 50 bank transfer? Is that possible now?
Yes that is possible now
I have a problem during the installation it asks me for the username and purchase code and I did it correctly and still have the problem
Please open a ticket in our support portal: https://doorsoft.desky.support/
I did and waiting for a response #363
Hi there, Please download the latest version and install it. Thanks!
Hi,
Pre purchase question.
I seen you last not updated this app. 1. Tax inclusive is available 2. Is zomato and swiggy api integrated 3. Online order from website features is there?
As you mention in past comment you will update script manually, is this extra chargeable or it’s included in code canyon purchase.
Hi, Thanks for your question. Please see answers below: 1. Yes available in update version 2. Not available 3. Yes available in update version
And there is no additional charge for manually update. Just Please open a ticket in our support portal: https://doorsoft.desky.support/ after purchase and install. Thanks!
hi, unable to create ticket on ticket system , unable to open your ticket system site , any alternate medium where we can create a ticket, we getting page not found error as i going to login in application , we had installed application on domain folder as like https://example.com/erp
Hi there, Please contact me on whatsapp: +8801812391633 Thanks!
I would like to inquire whether a new development will be included or not
Hi there, You will get all future update for free. Thanks!
Hi.. I made a support ticket 2 days before, I need assistance please #340 & #341
Hi, Sorry that i am still sick and could not reply timely. Hope the team replied you already. Thanks!
How can you transfer the monthly or annual subscription to restaurants?
You need to buy SaaS version for that. To buy SaaS version please contact WhatsApp: +8801812391633
modification is not working in demo mode
hi what problem it is showing there please? thanks
Pre purchase questions, when click charge on demo pos the service amount numbers don’t appear..can it appear and calculate automatically?
Hi, You have to click on the pencil icon beside the charge amount and enter the amount you want to charge. Thanks!
so it’s not filled automatically as it was set in the previous settings menu?
It can be set automatically as per setting, that is available in our latest version. That version is not released yet. To get that you need to buy this version, install it and open a ticket in our support portal: https://doorsoft.desky.support/ Thanks!
help me check ticket 316 “Error while validating your purchase code!”
Please go to install folder and open install.php then find http://doorsoft.co and replace it with https://doorsoft.co We have enabled SSL thats why it is happening. ========Keep in mind, you need to change two URL in same file ========
hi sir, I tried to reinstall it on localhost, but it always gives an error when I enter the purchase code verification… can you help with this problem
Hi there, One license is allowed to install for one instance only. Thanks!
that means I have to buy a new purchase code again..right?
or purchase for renew support?
that means I have to buy a new purchase code again..right? - Yes
Hello, Can you help with free installation if i purchase this for my small restaurant?
Hi Yes, please open a ticket in our support portal: https://doorsoft.desky.support/ after doing purchase
Is there a way to change the prices of all the items on the menu at the same time? Example.
lower 18% to all or raise 20% to all products on the menu.
Sorry we dont have this feature
hello , how to disable selling in negative stock
Hi there This feature isn’t available but can be achieved by customization at additional cost. Thanks
please send my the cost and the estimate time
Hi Please ping me on WhatsApp at +8801812391633 for this. As this is a private discussion Thanks
while adding to cart – > Stock not available! message coming up in middle screen, showing how to fix this ?
Please go to outlet edit and select yes in has outlet dropdown field. Thanks!
reply my ticket please #218
Hi there, you will get response from support team as soon as possible Thanks
Hi, id like to know more about your SaaS platform also some details of these.. Is it possible to integrate this script to my other restaurant online ordering? also can you please add integration to online order aggregator like Deliveroo and Talabat? can you please do local payment gateway in Kuwait like KNET and MyFatoorah?
Hi, Please ping us Skype: nazmul.hosan24 OR WhatsApp: +8801812391633 for SaaS. Online store integration and payment gateway integration can be done as customization, We can discuss over skype and WhatsApp about that too. Thanks!
Pre purchase questions
How can I add extra toping of multiple items in pizza like extra cheese & extra chicken?
In my restaurant, we server Roti/Naan as per head charges. Means if there are 3 people, we serve them Roti/Naan as much as they want & charges are added 50/person. How it can be performed?
Hi there This feature is not available but we can implement by customization at additional cost Thanks
where to see the changelog for new updates?
Please ping on whatsapp: +8801812391633
