11395 comments found.
hello my friend i have a question if i forget the password to login back in admin area how can i get in back in and i did not set up the forget password option is their anway to get in back ?
Hi,
You can go with the option forget password and you will get recovery email. You will have to set the smtp settings first in the admin panel.
Regards
Hi I can’t upload videos I don’t know why it says (undefined) Please help me how to fix it?
Hi,
Thanks for contacting here, please create support ticket here https://doughouzforest.ticksy.com we will look into the issue you are facing.
Regards
There I sent you the whole problem.?
Hi,
Alright mate will get in touch in the ticket asap.
Regards
Hi,
The SMTP in ”/admin-cp/email-settings/email settings” doesn’t works, when we try to put smtp password, it automatically changes it to some other string, due to which SMTP fails.
I have also reported it earlier, but still there is no development on it
Hi,
Please create support ticket so that we can check the issue you are facing.
Regards
Hello I found the button to prevent the download. Now I’m looking for the button to prevent sharing on social networks like Facebook. Where to find the button to prevent sharing?
Hi,
You can remove the button here . /themes/yourtheme/layout/watch/content.html
Regards
Hi! In the admin panel, under Settings -> General Configuration, there is a developer mode. What reports will be generated and error reports will be sent to you?
Hi,
No mate it will show on the front page if you there is any mis-configurations on the website.
Regards
Ftp storage support 10gb+ fille?
Hi,
You should better negotiate with the FTP providers mate.
Regards
Google Analytics is not working, using latest v2.2.8. I enter it here in Admin Panel->Google Analytics Code / Custom HTML Code. Also the visible numbers can be seen on home page in top left corner, Under Logo. Is this a known issue? Or how to fix?
Can I convert normal video into short & vise-versa
Hi,
No sorry this is not possible for now.
Regards
What is the price for a custom theme (Asian/Japanese or anime style) like bilibili?
Author, thank you for the good work, please I have issue when people stream videos, all of my websites will go down for some minutes. What can be done to prevent this. I am not using regular shared hosting, I am using a cloud hosting with large resources. I don’t use to experience this until i started the video platform. I had set up Amazon s3 for file storage and it is working, so i don’t think streaming the video should have big impact on my hosting server.
Please can you advise what to do to prevent this.
Hi,
Please create support ticket here doughouzforest.ticksy.com so that we can check the issue you are facing.
Regards
i dont know why, but my website is hacked and my host say is a exploit in the script… Suggestion: Import videos from tiktok can be a feature request? I hope in investigation about hacking cause… thanks
Hi,
Sorry for the inconveniences mate, this is not true. There is no glitch in the script which can be used by hackers for the back door access. As you know, we have many more satisfied customers and they don’t have such issues, hacking is mostly done with the hosting side weak points.
Regards
Hi!
I purchased this product a few years ago, used it for a while, and no longer own the domain the script was installed on. I purchased a new domain and wanted to install it again.
Hi,
Alright mate but you must first remove the script from your previous domain if you want to install on another domain with the same purchase code.
Regards
Hi! I have no way to remove it. I no longer own that domain. It’s about weseelip.com. You can check. Now I have purchased another domain and I want to install it on the new domain. Regards.
Hi,
Sorry my friend, but you will need new purchase code to install the script on new domain as the previous code is already active.
Regards
Hi, Should I buy a new license? It’s not fair of you. The script with the old domain is no longer on the server.
Hi,
Please contact here wowondersocial@gmail.com
Hi! I contacted the assistance 9 days ago and have not received any response.
Hi,
Done, the purchase code: 9*8, was updated to:localhost, for user: IONNEC, for script: PLAYTUBE.
You can install it on any domain you want.
Bests,
i figured it out
is there a roadmap for paid livestreams, along with tipping?
Hi
You can set it here about who can do live streaming on your site https://demo.playtubescript.com/admin-cp/live
Regards
well i was looking for more of a pay-per-view.. also, i use stripe, will that do reoccuring payments? the instructions are for paypal only
Hi,
No sorry mate recurring is only available with PayPal for now.
Regards
if i open a ticket, can you develop re-occuring for stripe… need that asap..paypal takes too much
Hi,
Yes mate we can do that as custom work for you.
Regards
ok great
Hello am getting error when I want to download the virtual studio it says
Sorry , something went wrong
Error 1601 windows installer service unavailable
Hi,
Probably you have issues on the apps side, please contact app team for this issue.
Regards
Hi, do you have an estimate date when new update released?
Second question is I noticed the app version has an update… is this new app update compatible with this existing version of playtube?
Hi,
No sorry we did not decide the date yet.
Please contact app team about the compatibility.
Regards
when will you integrate lnbits or btcpayserver to get rid off these old school paypal stuff https://lnbits.com/ – free payment for free people custom work possible ?
Hi,
Yes we can do that as custom work if you want.
Regards
ok, where can i make a request
Hi,
Thanks for contacting here, please create support ticket here https://doughouzforest.ticksy.com for the custom work you want.
Regards
is it possible to clone a running playtube domain and make a new site with another domain with all video still working ?? two licences of course !
Hi,
Sorry mate didn’t get your point can you please explain more.
Regards
Clone a playtube site xy.com with 2000 videos and install the backup with new domain name and new license as “fork” independent of the source – thats possilbe ?
Hello dear DoughouzForest_Support_Kabir how can i change font type ? Thanks Regards
Hi,
We will let you know mate once you purchase the script.
Regards
why cant we livestream on a mobile browser using agora? i can on wowonder…is there a setting to allow it from mobile browsers?
Hi,
Sorry may we know what sort of issue you are facing with that.
Regards
it gives a message that webrtc is not available to the browser (chrome and safari) although agora works fine on my other sites
Hi,
Sorry for getting back late to you can you please try with Mozilla Firefox too.
Regards
same issue in firefox. you should see for yourself and fix.
no mobile browsers work.
We will take a look into it and fix it for the next update.
Is there a way to add fb pixels, google analytics, and other code to the header? Can I set pages to index,follow etc. in the SEO, I coud not see it in the admin demo.
Hi,
Yes it can be added to the code. We will let you know once you purchase the script.
Regards
