515 comments found.
Hi,
I’ve searched all over the internet so maybe someone here has the solution.
There are several calendar data formats available in Motopress. But not the right format for here in the Netherlands.
We use dd-mm-yyyy or dd-mm-yy, these are not available in motopress for the calendar. How can I solve this? And does anyone happen to have the code?
The available calendar date formats at the moment are in the settings:
mm/dd/yyyy dd/mm/yyyy yyyy-mm-dd dd.mm.yyyy
thank you very much in advance, Ruben Budding
Hi, thanks for your question. There is no possibility to rewrite the function to add more date formats. For now you may edit the following file \motopress-hotel-booking\includes\settings\date-time-settings.php to add one more time format to the list
'd-m-Y' => 'dd-mm-yyyy'
Hi the french langage it is available fron app Android or it is posible to translate app android in french
Hello there, the Hotel Booking App is available in English only at the moment. We will consider translating it to other languages in future updates though
Hello.
In plugin settings there is an option:
Direct Booking Form: Show price for selected period
When we check this option, it shows to the clients the variable price for 1 guest only and not the price of the room.
Then there is this option:
Direct Booking Form: Show price together with adults and children fields
When we check this one, the guests can choose the number of adults and children and show the right price. However, when they click on confirm and go to the checkout page they have to choose these numbers again :/
The dates are transfered correctly but it does not make sence to choose the number of guests twice!
Is there any way to fix this issue?
Thank you in advance
Best Regards
Hello there, thank you for your question. Yes, by default the number of guests must be selected once again on the Checkout page – this was done to avoid any kind of mistake by guests and make sure they still select the right number of guests in a booking.
Hi,
Is it possible to have a weekly room rate, and ONLY a weekly room rate. This is how holiday rentals/gites work all over Europe? So the user can book 7 days, or 14 days, but not 8 days or 9 days or any other number that isn’t a full week.
I watched your video about creating ‘weekly rates’ here: https://www.youtube.com/watch?v=DnOed2Q9V88 but it only talks about rates for stays longer than 7 days, i.e. the people can still book 8 or 9 days.
Hello there, thank you for your question. Such scenario is possile in case you specify an exact check-in/check-out days in the plugin settings. In this case your guests will be only able to book Monday to Monday, or Friday to Friday etc. This will allow you to get weekly bookings only
Thanks for the reply! However doesn’t this mean they can only book for 1 week? Does it allow them to book 2 weeks, or 3 weeks?
Yes, they will be able to book 2, 3 etc. weeks. For example, if bookings are allowed from Monday to Monday only, your guests will be able to book December 12 – December 19 (1 week), or December 12 – December 26 (2 weeks), or December 12 – January 2 (3 weeks) etc.
Hello, how do you set price based on amenities? Im looking for a plugin that would work in this scenario:
Surfcamp website has 4 different packages with different prices for a week per persoon. The surfcamp has in total 10 twin rooms. So after exploring your plugin’s demo I was thinking that maybe i could use it if the price would change based on selected package set as amenity, but I can’t find where to do this.
Hi, Using the Hotel Booking plugin it is possible to add different Rates to the same accommodation types to let the guest select a proper price e.g. Refundable and Non refundable, with breakfast included or without it. Perhaps you may use different rates as packages.
Also the plugins allows you to add various season prices apply variable price by custom length of stay +price per number of the guests.
Feel free to launch a 7 day trial demo and explore these capabilities.
Pre-sale questions: It is possible that in calendar to show the name of the client?
Also can we directly book a room directly from the calendar with drag the period?
How can I Block a room for a period of time?
Thanks for your questions. You may block the accommodation by adding the booking from the back-end https://www.youtube.com/watch?v=vnY5TnxmmE4
There is no option to show the name of the guest instead of Booking ID or add bookings with drag-n-drop at the back-end calendar. You may hover or click on booking to show additional information.
can you enter the arrival time field? for day use hotels
Hi, Thanks for your question. The plugin do not ask the guest to indicate the time of arrival. You may ask to specify this and other information in the Notes field of the checkout form.
Is it possible to enable enquiry form instead of a direct booking?
Yes, there is confirmation mode available that allows you to review each new placed reservation. So you may decide whether to confirm and cancel the received reservation. Or you may hide booking forms and add custom contact forms to the pages of your properties. Thus you will get emails from your guests and will be able to add bookings manually as an admin.
hi, questions, do you provide source code for the mobile apps managing booking? if require to purchase any price? how about mobile apps for the customer to book? can this solution work for SaaS concept?
Hi, we do not sell the source code of the application so far, however, thank for your idea. There is an application for admin booking management only. We’ll update the comment if we have any news on this. Thanks.
Hi, this plugin looks it has everything I need, but one thing is not so clear to me. So, I have a pre-sale question.
In plugin description is written:Thanks to the extensive Hotel Booking user roles, you can give someone permission to manage your hotel site or view/edit bookings…
Does this plugin offers accomodation managers/owners possibility to log in with their account (user role) and manage only their accomodation(s)? In other words, I want them to be able to login and only edit bookings and calendar for their accomodation, only one or couple accomodations that are allowed for them by admin, and not others.
Hello there, thank you for your question. Unfortunately, the Hotel Booking plugin does not allow multi-vendor/owner functionality to allow each owner to manage their properties only. We do have such a feature request and we are collecting feedback from our users regarding this matter, so we might consider implementing this feature to the plugin in future
Hey …
Hello there, for some reason your questions are not visible in the message, however we’ve received them to the email.
Is it possible to set a 2-night minimum stay? - Yes, there is a Booking Rules option tat allows this
an option to discount the room rate if staying multiple nights - There is a possibility to create coupon codes with certain conditions, e.g. the length of stay, so your guests will be able to apply those coupons if their stay is long enough.
Hi,
The export iCal links says invalid iCal format when used to import via booking.com
Hello there, make sure there are no spaces before/after the link when pasting to Booking.com import calendar interface. Also the link will not be accepted in case the website is under maintenance. Some OTAs also do not accept links with empty .ics files, make sure there is at least one booking to import it to the corresponding listing at Booking.com
Hi, do you have solution for multi-tenants and mobile apps for customer?
Hi there, unfortunately, the Hotel Booking does not allow integration with multi-tenants and there is currently no app for customers, only one for admins
is there a customize solution for the multi-tenants.. or similar concept like SaaS
Hello there, unfortunately there is no integration with multi-tenants and no SaaS solution available in the plugin. The possibility of such customization appears to be a matter of major custom development, which is also not available for now
Good evening
I have a question. Can I make a presentation page (text + photos) in WordPress for each room and put in addition your module just the availability part + book button
Thanks
Hello there, yes, sure, you may implement plugin elements, e.g. booking form or availability calendar to existing pages either via shortcodes or via Elementor widgets/Divi modules. Note that you will be able to configure the plugin itself anyway, so it displays valid availability and prices
Can we customized the vendor mobile app for android and ios?
Hello there, we do have a mobile app for the Hotel Booking, you may download it both for Android and iOS
Hello
I have several questions 1. The plugin synchronizes in both directions via the plugin and AirBnB or Booking – 2. Is it easy to set the synchronization parameters between the plugin and AirBnB or Booking? – 3. If I opt for PayPal, Stripe payment, I do not need to buy the WooCommerce add-on plugin. Because in the plugin sheet it is not clear, you list PayPal, and Stripe in the options “WooCommerce Addon” – 4. The plugin is already translated into French, I do not need to do so.
Thanks
Hello there,
1. Yes, the plugin allows a two-way synchronization process 2. Yes, you will need to copy and paste the property export link from plugin to OTA’s corresponding property and vice-versa 3. Both PayPal and Stripe payments are built in the plugin, so you will not need other plugins 4. The Hotel Booking plugin is translated to French by 99% already
There are criticisms about the plugin’s design flexibility, your support team, and your return policy. How soon can I deliver the plugin after I receive it? Does downloading an add-on void the right of return?
Thanks for your questions. We are verified providers of plugins and themes for many years. We provide valid plugins and themes that fulfill all the described capabilities. We provide support for all our products according to the license terms. According to the refund policy of the digital products the refund can be granted if the product does not work as it is described or if the product files have not been downloaded. Thus we provide detailed description of each product, produce video tutorials on our YouTube channel, and launched demo websites for each product.
Feel free to ask any additional questions.
The plugin looks good at first. However, when you buy it and want to shape it according to your own system, you are helpless. When you apply for support, they do not help you with almost any of your problems. They do not accept when you want to return it within the framework of the rules. Sorry for my bad english. I can give detailed information to those who want to learn Turkish.
Hello there, we regret that you’ve faced issues while setting up the plugin per your needs. We can see you have purchased products directly at MotoPress website and their support representatives are already in touch with you regarding your questions in tickets #53432 and #53432. We are sure your your issues will be rectified shortly
I have forwarded my requests to the support team, but we were unable to resolve the issue. We decided to work with the software developer and still couldn’t solve it. I wanted to return it within the legal period, but you said you can’t because I just downloaded the add-on. I have to pay an extra $99 fee for the solution of my problem. I am desperate. You are using my desperation to make more money.
Thank you for your feedback, it is much appreciated. As far as I can see the main request rather appeared to be a customization than the actual plugin issue. It should be mentioned that there are certain default styles and functionality in the plugin, changing such require plugin customization. We always strive for MotoPress Customers’ satisfaction and are ready to assist. Also, we are ready to issue a refund in cases covered by our terms and conditions
I am applying for a refund before the legal deadline. I’m forwarding it here. I can’t use plugin and theme. I can’t pay you $99 for customization. Even very simple things are not done. Could you please accept my return request?
Since the purchase was made on another website, I would kindly ask that you refer to the recent reply in ticket #53585 to proceed further
I bought a lot of plugins and themes from here. I returned some of them. This request was accepted without any objection. It’s the first time I meet a team as bad as you. Disgrace
I am sorry that you have faced a negative experience with our products. We are always ready to issue a refund in case the product was not delivered or does not meet its description and functions stated therein. Unfortunately, this was not the case
pre sale: can use this plugin with any theme or have specific theme associated? is there some theme with this plugin included? i need a web site for rent apartament
Hello there, the plugin is compatible with any theme matching WordPress standards. There is no theme included in the plugin, however you may check out Hotel Themes on MotoPress Collection page
Is it possible to automatically add discount coupon at checkout ?
Hello there, unfortunately, there is no such option, your guests are able to apply a coupon code during checkout themselves. Alternatively admin may apply a coupon code manually via dashboard after the booking is made by a guest
