3128 comments found.
Hi, I’m just trying to install the plugin (everything seems ok, plugin installed and activated succesfully. However I can’t access the global settings screen from woocommerce > settings > r&b settings tabs ? I dont know why, i just follow the documentation and i’m working in a local environment.
We are building a site for a hotel that rents rooms and also rents optional equipment like boats and dirt bikes. Can this system do both on the same website? Do they have to be separate transactions or can it work on one page and still manage the stock levels on both?
Hi As long as they are different products you can rent both. to the cart and rent. But if you don’t create the optional equipment as product and instead add it as resource or category then it will not be possible. your rooms and equipment have to be different product.
I would like to request a quotation for customization. I would like to be able to set booking periods and cost calculations by minutes. Or atleast be able to allow bookings for 30 minute sessions.
Hi Please send us with your full requirements at support@redq.io
Would your plugin work with https://woocommerce.com/document/merge-orders/? I also asked them if these two plugins are compatible, Automattic told me to ask you, So here I am.
Hi We have not tested our plugin with this plugin. Our plugin creates woocommerce custom product types. So if the plugin that you mentioned works with woocommerce custom product type then in theory it should also work with our plugin.
Hello, Greetings of the Day !!
We are working on a project to development a wordpress website related to ‘Car Service Booking’. For that we have already purchased and installed – WCFM(https://wordpress.org/plugins/wc-frontend-manager/) and WCFM Ultimate (https://wclovers.com/product/woocommerce-frontend-manager-ultimate/) plugin.
Now we would like to know that this ‘RnB – WooCommerce Booking & Rental Plugin’ plugin will be compatible with our other plugins or not?
And also does this plugin will provide these features or not: 1. Adding bookable products from Admin and Vendor side both? 2. Calendar and Timepicker to select the time for appointment by frontend customer ? 3. And will this plugin effect the other products type we have in WCFM plugin ? If yes, then what are the effects ?
Hi Unfortunately we do not have multivendor support for our plugin.
The worst plugin of all, version 10.0.3 generated a big problem for me on my website, I tried to ask for help with technical support and they answered me but the answer did not reach my email, so when I realized it had already expired, Now I want to ask for help and they tell me that I have to pay again. very bad service, I regret having installed it on my website.
Presale question: I am going to create a website with the aim of renting garments/dresses for parties. As far as I can see, the plugin meets the requirements.
The only thing I wanted to know is if it is possible to add the function that customers can register on the website and they themselves can see the status of the product (if it is still rented) or that they can upload it themselves?
I understand that this could be done with another plugin, but just to know if the plugin meets these conditions?
Oh and on the other hand, when you make the reservation of the plugin, it sends an email to the client? and this email can be modified?
Thanks in advance
Hi our plugin is a rental plugin so product rental status is not in our plugin. Also note we do not have multivendor support for our plugin. We do have email support and it sends an email to the user when booking is placed and you can do customization of this email template if you need.
Ok, so apart from this plugin, I have to buy another add-on for what you said, right?
With all these plugins, I understand that if I use them, it will work perfectly to create a “Dress rental/reservation” website, right?
Hi Whatever features that we have described or shown in are plugin are available and if the features that we have shown and described are sufficient for your rental website then yes our plugin will work fine. if you are also using other plugins then there might be some plugin conflict which you will need to resolve.
Hi,
I need simple steps to add a room booking with check in and checkout. The documentation is not correct. the online documentation take me to a gitbook site and offline documentation does not event talk about room booking.
If you face any issue please let us know via the support portal.
The video tutorials dont talk about room booking. 2 the link https://legacy.gitbook.com/book/redq/woocommerce-rental-and-booking/details does not work.
If you dont have room booking I suggest you remove that from your plugin details so we dont purchase.
Already did . No response so far.
TICKET #3164443. It was initiated 15 hrs ago.
Hi Our support team looks at tickets on queuing basis and soon they will respond to your ticket.
This is ridiculous. This should have already been part of your product and not part of the support. I suggest you remove the room booking if you don’t provide it. Clearly from what I see it’s not provided(There are no room reservations at all)
Hi Please keep communicating with us via the support portal and your issues will be soon resolved.
They sent me a install plugin video and saying instructions are present there. You support team is not supporting for a simple question.
Also, I have applied for the refund.. since the product description is different from the what is.
Hi Our item is exactly as we described. We have all the features that we have shown and described. If you want to build like any of our demo then please let us know via the support portal and our technical support team will assist you.
Already did.. As I said they sent me a plugin installation video.
You asked me to go trhrough more than 19 videos. Most dont have narrators… and still didnt see any room booking procedure. I need a simple room booking procedure with checkin and checkout date.
Our plugin provide the feature to book any date or date range type booking. It would be better for us if you can explain which issues you’re facing during your booking product creation. Let us know via our support forum. You will get the actual solution of your issues from our support forum.
I can only talk in English so many ways.My Question has been consistent.
Question in 2 different ways:
1) Tell how I do a simple room booking with chekin and checkout. 2) please detail me the step-by-step procedure to add a room booking with checkin and checkout.
If you know room reservations, then understanding would not be a problem.
PS: Did post this on support and they keep redirecting me to video where nothing of room reservation is mentioned.
Hi you will create a room as a product and then create an inventory and attach it with the product. Change the pickup date and drop off date label as checkin and checkout. It is quite simple so we are not quite sure where you are finding the complexity.
I have a quesion , on your demo pages there was a demos about booking hotel or house, how in your plugin to configure the inventory for that kind of object ? I only can see in the inventory page settings for car rental there is no feature for make any settings for houses/rooms rental
Hi Please open a support ticket and our technical support team will assist you.
The authors of this plugin are lazy and incompetent. Inventory calculations don’t work, availability is a problem even when there should be items left in the inventory. Date ranges are always wrongly calculated and create calendar availability issues. Support is a joke. My client is losing a lot of money because of this company’s negligence and I’m thinking of taking further action in order to hold them accountable for their unwillingness to react to bug reports. FIX INVENTORY AND CALENDAR ISSUES NOW!!!!
We have checked our plugin and did not find any such issue. on our end. Also, we have checked your support communication which was about 6 months ago and our team wanted some details from you that you are yet to provide.So if you are still facing any issue let us know via the support portal and our technical support team will assist you.
sorry was wrong plugin page… But is it possible, that if some already rented item are not showing on calendar? Previously reserved appointments were grayed out – after update not…
Hi If the item is not available then it will be grayed out. Please check if you are using the updated version of the plugin.
I created a new order via the backend plugin. This now works without any problems, that the day is shown to me as already reserved.
Only if I manually block a stock in my inventory, then this date is not grayed out for me. But if I then want to rent a device, he tells me that it is not possible. (which is correct)
Can you please check the manual blocking in the inventory? Thanks in advance
This item is not availabe on 18.11.2022 (blocked via inventory) – but still free on calendar.
Another question for the inventory. If I generally work without times, could one block just a single day without a time specification within the inventory item in the future? That would be simple, elegant and good.
Hi Can you please open a support ticket regarding your date block issue so that our technical support team can assist you For your second query can you please provide us with an example.
I have a problem with creating a product ,I mean “availability management” when I set pickup date/time and dropoff date/time (including hours) and then click PUBLISH button no changes are saved, I mean those what I picked is cleared. What could be the reason of that ? Its clean Wordpress/Woocommerce installation
Hi Please open a support ticket and our technical support team will assist you.
Hi, can I get refund ?
For refund we follow envato refund policy please follow below to find out if you are eligible for refund https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
nevermind I made some CSS changes in my theme to make it works as needed, its pity it is not fully prepared for display propertly in other than default wordpress themes ): especially on mobile vertical mode
Hi Glad to hear that everything is working well for you. If you face any further issue please do open a support ticket and our technical support team will assist you
Can someone help me. I bought this plugin and it is not current with the new wordpress 6.1
Hi Can you please open a support ticket so that our technical support team can assist you.
I bought this plugin and when I activate my site crashes.. And I get this code Error Details ============= An error of type E_COMPILE_ERROR was caused in line 0 of the file /home/tandemsu/sunshinecoast.surf/wp-content/plugins/woocommerce-rental-and-booking/includes/class-redq-product-redq_rental.php. Error message: Cannot declare class WC_Product_Redq_Rental, because the name is already in use
Hi Please open a support ticket and our technical support team will assist you.
Hello,
It can be used to rent books (i.e. the settings can be modified for books, for example, only contain hours and days and you can know, live/updated, if a book is available).
Hi It depends on your requirements. If our provided functionalities are sufficient for your business need then you can use it for your book rental business.
Pre-sale q: Do you support using a custom page for the single product?
Hi Unfortunately no. Our rental feature works on product single page only.
Hi guys, congrats for the nice plugin. I have one pre sale question: is it possible to set a period of buffer time, to accept a booking? (No between 2 leases.) I mean for example, make impossible rent a car without 48 hours of anticipation, so, if today is monday, users can book a car just since wednesday. Is that possible? Thanks in advance.
Hi Yes, you can set initially block days from the back end.
Hi there. Pre Sale question. Is the latest version compatible to the latest version of WordPress? And which themes do you recommend, are compatible?
Hey there,
We are looking for a plugin to rent our decoration stuffs.we have multiple item for a product to rent.
For example: we have 10 same vases available for renting.
Is there a way to use quantities with the plugin?
Imagine this scenario: 2 people wants to rent our vases. The first one wants to book 5 vases from November 1 to November 5 and the second customer wants to rent 7 vases from November 3 to November 6. The first one will be able to book everything and the second one will be alerted that we only have 5 available for the dates he wanted
Is it possible to manage stock according to the days? Hope it’s clear 
Thanks guys!
Hi yes, stock is managed automatically so if the first user books 5 then the second user will be able to book maximum 5
pre-sale question: is it possible to add for a specific product / product category extra fields that enable a client to choose in which week they want to order the product? My client has some suppliers that have specific production and delivery calendar (4-5 weeks a year) when they produce and ship goods. Can your plugin help to solve his matter?
Hi Unfortunately it is not possible and will require additional code customization.
