245 comments found.
Hi i have some queries because i am using blocksy pro.
does it work with it or no?
there is already some options available in my theme to show variations but there are not much settings like sharing links and such.
Can you please guide ?
Hello trackteams002,
Yes, it is compatible with blocksy pro.
You can checkout all the additional features of the plugin from here, https://innovativewp.org/support/docs/woocommerce-additional-variation-images-and-swatches/codecanyon/
You can contact our technical team for further support from here, https://innovativewp.org/support/plugins/forum/swatches-images/
You can watch our video demos from here, https://www.youtube.com/watch?v=qsJIQf3Kdr0
Thank You, Team InnovativeWP
Hello trackteams002,
Please check your mail, i have sent you all attachments to your queries.
Thank You, Team InnovativeWP
thank you for your kind support
I want to add product videos from Youtube Shorts.
Is it possible?
Hello Craftsclub,
Yes, you can add videos from youtube shorts into your product gallery. Gallery size is also adjusted when played a video.
Thank You, Team InnovativeWP
Also i am using wp-rocket for caching.
Is it compatible?
Hello Craftsclub,
Yes, it is compatible with WP-Rocket.
Thank You, Team InnovativeWP
I have been using woocommerce swatches plugin but now i want to upgrade to your plugin, but i have already made the site using other plugin. Do i have to redo all the work if i remove previous plugin and add yours? my site is live.
i have not made variations with attributes, i have used single add variations of woocommerce.
does all the feature work on all sites? because i tested your free version on my site and filters option was not showing?
Is it compatible with current version of woocommerce and worpress too?
Hello radhikas4,
Thank you for testing our free version beforehand.
1. Our plugin is compatible with current WooCommerce & WordPress updates.
2. Filters feature is not available in free version, you need pro version to access all the features.
To use filters in archives page you must made variations via attributes only. This goes for any theme, filters or variations plugin. Contact to our team support if you are not able to understand this situation. It is not an error, you have setup the variations without attributes.
3. Yes, you can migrate your data from other plugins to our plugin. It is available in pro version only. WooCommerce swatches is compatible. It will work.
Please contact from here for further assistance on filters, https://codecanyon.net/user/innovativewpThank You, Team InnovativeWP
i understood the mistake here, but do i have to edit all the products again if i move to your plugin? i don’t understand migrate option well
Helloi radhikas4,
Here is the detailed explanation on migration feature – https://innovativewp.org/support/docs/woocommerce-additional-variation-images-and-swatches/codecanyon/migration-from-other-plugins/
No need to update products manually, install our plugin and click on migrate from woocommerce swatches.
Thank You, Team InnovativeWP
Hi, I want to purchase the paid version of plugin but i have some questions, is plugin working? Is it supported? How many sites can i use this plugin?
Hello williamsara,
1. Yes, of course plugin is working and updated. 2. Yes, plugin is supported. 3. You can use one purchase code for only one site.
You can checkout all the additional features of the plugin from here, https://innovativewp.org/support/docs/woocommerce-additional-variation-images-and-swatches/codecanyon/ You can contact our technical team for further support from here, https://innovativewp.org/support/plugins/forum/swatches-images/ You can watch our video demos from here, https://www.youtube.com/watch?v=qsJIQf3Kdr0Thank You, Team InnovativeWP
How do i contact to support? it says you can contact to support from inside the plugin after activating the purchase code but i don’t have any right now?
Hello williamsara,
Contact form is available for pro users inside the plugin but you can contact from here also,
https://codecanyon.net/user/innovativewpThank You, Team InnovativeWP
I am using your plugin’s free version for quite a long time now. I want to update to pro version but i saw that it is not updated after last woocommerce update. Is it compatible? Also, How do i contact to support? i have some requirements which i want to share.
Thank you for your time.
Hello diaz1222,
It is compatible with current version of WooCommerce & WordPress.
You can contact to tech support from your plugin. IWP Tab > Support tab > Contact dev
You can share your requirements here too, as tech team may take a bit time to reply.
Thank You, Team InnovativeWP
PRESALE QUESTIONS,
1. does your plugin compatible with current woocommerce/wordpress/elementor? 2. I have clothes website, can i control attributes on archives page as i have too many variations? 3. I am using astra theme and elementor with pro version. Does it work well with it? 4. I am using mobile app connected to my woo store. my app does not have any of this variation gallery features. will it work with this too?
regards.
Hello tedinstamarket,
- Yes, our plugin is compatible with current WordPress, WooCommerce & Elementor.
- You can control the number and order of variations showing on archives page with our plugin.
for example – if you have 20 attributes for products and you want to show only 4 then you can show only 4 variations on archives page. Also you can choose which 4 variations you want to show.
- Yes, it is compatible with Astra and Elementor. Both free and pro.
- If you are using any API based connection to showcase your image gallery into any app then gallery will only work on your site. App’s working is completely based on how it is coded. No plugin can change the code of app via API. You need to contact the app developer that you are with to make your app compatible with WooCommerce API’s. It may require some technical tweaks.
Please contact if any further help required.
Thank You, Team InnovativeWP
i am good with all features, i like all but my main need is to show variable images like your demo in my app. I have made my woo store app with fluxstore.
If i add your plugin into my site then will it change the images in my app too?
that is my main concern right now?
Hello tedinstamarket,
I cannot understand your query here,
You want to customize your gallery and attributes section into your app (which you made with fluxstore) with our plugin?
Am i right here?
Correct.
In my app, product’s gallery images are not changing when buyer selects any color variation.
I don’t have any plugin for this in my site yet. If i add your plugin, will it change in my website with app too?
Hello tedinstamarket,
It will change in your website. Your app is completely based on your app’s developer. Please use free version to test this feature first by yourself to check if it works or not.
You will need to contact your app developer to make any change in app.
can you please share this with our technical team from here, maybe they can help https://codecanyon.net/user/innovativewpThank You, Team InnovativeWP
Hello, does it support API actions?
Hello giessedati,
If you are using them to create app, you can test them on free version first.
If you are using it to showcase products on other sites, it may not work. as we have not tested it.
apologies for the late response.
Thank you, Team InnovativeWP
Presale questions: does the plugin support video and 360 images in additional image gallery variation? I tried to install the free version but it doesn’t show any gallery to product variation, and several plugins don’t work at all on that, can you please confirm it works with wordpress 6.1 and not standard theme? thank you
Hello gada981,
Plugin supports videos but it does not support 360 images. I will add this to our features list. Maybe we will add this feature in the future.
Free version has limited features only. All the designing features are available in the pro version. Gallery videos is not available in free version.
apologies for the late response.
Thank you, Team InnovativeWP
Hi, I don’t understand how register my profile to your website to receive support. I have a graphic problem on the product page, it works with “Appearance -> Customize” panel opened, but not in a normal visualization of the page.
I need help to understand the problem. Thank you
Hello Stevenweb,
There is no need to register manually. Once you have activated the pro version with your purchase code it will be done from your dashboard itself.
For plugin support just go to last tab (Support) or follow this link, https://innovativewp.org/support/tickets/Thank You, Team InnovativeWP
Hi, what is Swatches Builder? How to use?
Thanks
Hello vietnghe,
I am working on your reported issues my end. It will be resolved in the upcoming update.
If you are using the current version of plugin then it is working correctly for your given specifications. I am working on the core update It will be pushed soon.
Elementor swatches on preview issues will be checked in the next update.
Note – You can contact for support from plugin itself.
Thank You, Team InnovativeWP
Hi, does your plugin compatible With: - PHP 8.1 - WordPress 6.1 - WooCommerce 7.1 - Elementor 3.8 - Elementor Pro 3.8 Thanks
Hello datverse,
Yes, it is compatible with latest PHP 8.1, Updated WordPress & WooCommerce. And it is compatible with Elementor too
Thank You, Team InnovativeWP
Dear Sir, Is mit possible to add Video in Shop Page. If not, Can u pl add this feature?
Hello testingworld1985,
On shop/Archives page, you can only show variation images related to the selected variation.
You can see this demo here, https://innovativewp.org/support/docs/woocommerce-additional-variation-images-and-swatches/codecanyon/archives-pages/It is not possible to load whole gallery on archives page with our plugin.
I will consider your suggestion to add connected videos on archives, it can be a handy feature but it may take time to develop. I’ll inform you on feature after discussing with my dev team.
Thank You, Team InnovativeWP
Hi, Your update function is not working properly! What’s your latest version of your plugin? Thanks
Hello vietnghe,
Current version is 4.0.3
We have faced a bug on update feature but it was resolved in last update. Bug was due to combining of modules. Please try to update from your dashboard or install manually from dashboard for one time. It will surely resolve update issue.
Thank You, Team InnovativeWP
Hello vietnghe,
It is updated an resolved.
Please update manually for once if you are not able to resolve bug.
Thank You, Team InnovativeWP
Hi, I have a pre-sale question I was hoping you could answer. On my store, I’ve used the ‘products’ widget in Elementor to create pages where I can show all the products in my store in a certain category e.g., bags, rings. As I’ve used the ‘products’ widget and not the ‘archive products’ widget (which does not allow me to filter products) i’m struggling to find a swatches plugin that will show swatches on these pages. I’d like to know whether your plugin would show swatches under product lists made with Elementors ‘products’ widget as well. Thanks in advance.
Hello Holder007,
Yes, our plugin will work with both products & archive products widget. All features are compatible with both as well.
Thank You, Team InnovativeWP
i need support your support couldnt enter. please help
Hello uzdur,
After you activate the pro version of plugin. You will find support, documentation, and reviews section on the last tab of settings.
You can contact to support dev from your dashboard.
I have checked you have already made a support ticket from support tab. Please wait our dev will be with you as soon as possible.
Thank You, Team InnovativeWP
Hello uzdur,
I can confirm that our dev has reached to you. Please check your mails.
Thank You, Team InnovativeWP
I want to buy this plugin but i have some questions.
- Where i can show stock information of product? will it work with my theme? i am using Elementor pro + Astra theme. - Can i make separate products for every variation like amazon. Showing all variations on archives / search page. - Can i adjust the size of gallery images and thumbnails? - You have mentioned hovering animations. What is that? - Can i choose some variations to be choosen by default.
Regards.
Hello diaz1222,
Here are the answers
1. You can show stock information on archives/search result pages and on product page. It is visible when buyer chooses a variation. Here is the demo – https://innovativewp.org/support/docs/woocommerce-additional-variation-images-and-swatches/codecanyon/stock-info/ https://innovativewp.org/support/docs/woocommerce-additional-variation-images-and-swatches/codecanyon/stock-info-on-archives/2. Yes, it works with Astra + Elementor Pro.
3. No currently such feature is not available to make separate products for every variation. I can update features on suggestions but i cannot understand what you are saying here. If all the variations will be shown as a separate product then archives/search results will get crowded. Please share any example if you have.
4. Yes, you can adjust sizes on thumbnails and gallery images.
5. Yes, you can choose default variations. It is available in the woocommerce. There is no additional need for that feature.
6. You can choose different layout for hovering images, stock info, tooltips, Gallery slider & more.
Thank You, Team InnovativeWP
my client has purchased the WooCommerce Additional Variation Images And Swatches PRO
https://drive.google.com/file/d/1j4XFSM-A750tdZGAsr46r1euQK5hdhEp/view?usp=sharingwhen i click the zoom icon the image go to right and it does not center
https://drive.google.com/file/d/1WwM6oNVqMlmgwVtuMWy6jGvNlSlCQigU/view?usp=sharinghow i can solve this problem
Hello rashed4794,
I cannot verify that you have purchased license code from given data here.
If you have updated pro version activated in your site then you will find a contact to tech support option in your dashboard.
IWP Settings >> Swatches Tab >> Support
Our team member will get to you and sort this out as soon as possible after verifying.
Thank You, Team InnovativeWP
Hello rashed4794,
I have not received any support ticket on my end with your request. Is your issue resolved?
Thank You, Team InnovativeWP
Hi, What exactly is your latest version? 4.3 or 4.0.3? The Image you attach in codecanyon plugin description is 4.3, change-log and download package is 4.0.3? Click check-update in WordPress Plugins admin it only update to 4.0.3. Thanks
Hello vietnghe,
It is 4.0.3. I will check and correct if it is anything else. not 4.3
Thank you for reporting this issue here. I’ll get it checked and resolved.
Thank You, Team InnovativeWP
Hi there, When the plugin is activated is reverts back to the standard woocommerce gallery instead of my theme gallery. And all the product photos are extremely blurry as well when activated.
Hello jsnewsom06,
Which theme are you using? Many themes have their own templates to showcase different woocommerce elements. Our plugin is made to work on woocommerce elements. Our technical support team member will help you resolve issue related to theme compatibility as soon as possible.
Can you please contact from here with required details, https://innovativewp.org/support/tickets/Thank You, Team InnovativeWP
Thank you, support ticket made!
Hello jsnewsom06,
I can confirm that our team member has reached to you.
Thank You, Team InnovativeWP
Hello jsnewsom06,
I can confirm that our team member has given you a solution.
Thank You, Team InnovativeWP
Thank you! works perfectly know!
Great 
is ‘Gallery Images’ is possible in shop page with selected Option. Pl check sample site here “https://amourvert.com/collections/sustainable-tops” . So when user select any variable then respective Gallery Images show.
Hello stockracee,
Yes. For product page and archives page this feature is available. Product image and gallery images will change according to the selected variation.
You can check this feature in the demo also. You can customize animations too.
Thank You, Team InnovativeWP