20 comments found.
Hi,
I’ve been using your app for over a year and it worked fine. Now its blocking the web site in Wordpress when the plugin is activated. I get this error when opening the site:
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
I have the plug in settings unchecked. All related software if up to date. Any ideas? Thanks
Hi, just a quick question about the latest update. How do I update the plugin? Directly from the installed plugins page, it’s not possible. Should I delete the old version and then upload the newest? I’m asking because I had a problem in the past with the bulk editor, and you fixed it directly on my site. And now I’m unsure if the update would break this again.
Hi,
Thank you for your message.
You can check this video which will show how to update the hide post plugin.
https://www.loom.com/share/3635fc5256db45f3a5244cee8c51da2eIf you need any other information please let us know using this contact form.
https://codecanyon.net/user/xfinitysoftdotcom#contact ThanksRegards
Xfinitysoft
Hi, I have the same question: how do I update it? Best regards
Hi
Thank you for your contact. We’ve address your issue via email.
Need further assistance, Reply to our email.
Thank You
hello how are you I bought this plugin but it doesn’t work correctly could you give me a refund just thanks
Hi,
Thank you for your message.
Regarding your query can you explain which thing is not working of our plugin. So we can fix this for you.
Thanks
I’m not hiding the posts my friend that’s why I want a refund I already bought a new component that does everything I want it to do.
Please ask Envato support to add a request for a refund.
Thanks
I just bought this item ONLY because of the Bulk Edit option, same as the prior customers. And the same as the others, Bulk doesnt work. Why do you keep this item for sale in this way without fixing this issue? PLEASE update your documentation with a fix code, functions php code or something. PLEASE do not ask me to give you Admin login as you did with prior customers, I am not that ignorant or crazy to do it. If you cant help me, please let me know so I can request a refund from you.
Hi,
We have checked the quick edit functionality on our side and everything is working correctly on our side.
Here is the video showing you how quick edit is working: https://www.loom.com/share/f7c4db46f1cd417b916f3ba6640d32ac
There could be an issue with another plugin on your website that’s why you are facing a quick edit issue.
If you can set a staging for us then this will be easy for us to debug and fix the issue.
Thanks
I WOULD LIKE TO APOLOGIZE FOR MY MISTAKE, THE BULK EDIT WAS ALWAYS THERE.
I JUST DID NOT REALIZE THE OPTION MARKED AS “EDIT” WAS ALSO THE ONE I SHOULD USE TO WORK WITH THE BULK.
I GUESS I WAS EXPECTING TO SEE SOMETHING ELSE.
I WISH I COULD EDIT MY PRIOR COMMENT BUT THE EDIT PEN ICON IS GONE AFTER YOUR REPLY.
I WISH TO FULLY RECOMMEND THIS PLUGIN AND THANK YOU FOR YOUR AWESOME WORK, I WILL BE CHECKING YOUR OTHER PLUGINS TO BUY SOME MORE FROM YOU.
GOD BLESS YOU ALWAYS AND ALL WAYS.
Thank You
Hi, unfortunately the bulk edit doesn’t work. This was the only feature, why I bought your plugin. Screencast: https://www.dropbox.com/s/ckkef03cf477a78/Bildschirmaufnahme%202022-09-11%20um%2009.29.39.mov?dl=0
Hi
Thank You for contacting us and purchasing our product. Don’t worry, we will help you and if we cant then we will send you full refund of the product.
Well let us first try to help you.
Can you please send us your website login detail using this contact form: https://codecanyon.net/user/xfinitysoftdotcom#contactWe will check as you have explained in the video and debug the issue and let you know the outcome.
Looking forward to helping you.
Thank you
Done.
Please check now bulk edit issue is resolved on your site
Thanks. It works now! Kind regards
Thank You for your quick feedback 
Does it support custom post type? I couldn’t see it in the pictures.
Hi ,
Thank you for approaching us.
Regarding your query, yes our plugin does support custom post type.
If you need any further information please let us know using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactLooking forward to hearing from you soon.
Thanks
Regards
Xfinitysoft
Hi, just wanna ask about the plugins, if its support the “Custom” post type of WordPress? Thanks in advance
Dear Valuable Customer,
Thank you for approaching us,
Regarding your query, yes our plugin does support custom post type but custom post type should follow wordpress loop methods. But we are willing to give support for our plugin if there is any issue related to the plugin.
Thanks
Regards
Xfinitysoft
MY order does not work !!!!!!
Dear Valuable Customer,
Thank you for approaching us,
Can you please let us know your website and let me know which thing is not working for you ?
Can you share your wp admin access ?
You can let us know using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
Hi the “Hide from Tag Pages” option does not work. May we please troubleshoot ASAP
Dear Valuable Customer,
Thank you for approaching us,
Can you please send us page where you want to hide the post also send us wp-admin as well so we can check if there is any issue with our plugin
Please send us website credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
We decided to custom build our solution, please may you refund us?
Thank You for your kind response.
If possible then can you share your detail requirement as we offer our services to build custom solution as well.
This way we can compensate the price of the plugin in our service and delivered required results.
Let us know using the mentioned contact form. Looking forward to help you.
Thanks
Regards
Xfinitysoft
When I turn this on to be available on post types – it’s hiding the first post in a thread in my forums (I’m using BuddyBoss) – is there anyway to isolate the post type to just Wordpress Posts – and not plugins that might have “posts”?
Dear Valuable Customer,
you can check for post types but if custom post type will apply on all new posts other then wordpress default post.
We can customize our plugin to achieve this functionality. which will hide based on plugins who might have custom posts types
if you are interested please let us know using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
Can the pro version be configured so that the “Recent Posts” section doesn’t appear on any pages, not just not on the home page?
Dear Valuable Customer,
Unfortunately our plugin does not have this feature in pro version but we can customize our plugin to achieve this functionality. which will hide recent posts section for selective pages .
if you are interested please let us know using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contact ThanksRegards
Xfinitysoft
Bonjour,
je viens d’acheter ” codecanyon-J0xv04sC-wordpress-hide-post”
Les catégories , tags et autres restent affiché dans la page d’accueil ??...
https://www.hebergeur-image.fr/uploads/20200917/f1e83bd631ebb79acd2469e25212e6e4e8c4f43f.jpgMerci de voir le fichier joint…
Dear Valuable Customer,
you can hide categories and tags from home with our plugin can you let us know which categories,tags you want to hide
you can send us credentials of your website using this contact form https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
I’ve tried multiple times to upload plug in and every time it says upload failed. Can you help me. Richard 818-424-9527, richard@richardradadstone.com. If it can’t work, how do I get a refund?
Dear Valuable Customer,
Can you send us credentials so we can check why you are getting issue while uploading plugin
you can send us credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
Hello I’ve been using your plugin for a small personal website I use for sharing articles and presentations. However, recently the plug-in configuration option is no longer available on the Document settings for posts that I have created. I am using the latest version of WordPress on my GoDaddy account. Would you suggest anything that could help me resolve this issue?
Dear Valuable Customer,
Thank you for approaching us,
We can see that you have not purchase our plugin from envato,
Can you explain us further which plugin you are using free version from wordpress directory or premium plugin from envato which is not working for you.
you can send us your purchase code using this contact form.
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
xfinitysoft.com
I would like to hide a post from the home page. When I select the “hide from home page” box the post gets redirected to the home page. I want the post hidden, but not redirected. Please advise.
Dear Valuable Customer,
Thank you for approaching us,
We apologize for being late in our reply.
Can you please send us details so we can check if there is an issue on your server related to our plugin.
you can send us details using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
Hi,
I installed the plugin which is working great except that now when on a post page – in the related content section you see the post page that you are currently on displayed. So if I’m on XYZ article, in the related content I see XYZ article displayed alongside the other suggested content even though I am already reading it.
When I disabled the plugin, the issue went away. How can I rectify?
Thank you!
Dear Valuable Customer,
Thank you for purchasing our product.
We apologies for the delay and we were very busy with other projects now we are available to assist and provide support for our product.
Can you send us your website details so we can check on our side if there is any issue related to our plugin
you can send us your website credentials using this contact form.
https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
xfinitysoft.com
Hi guys, you plugin doesn’t work, if a post is set hide from all it became unaccessible. Of course it doesn’t work even if I set hide from category. The only parameter that works is Hide from frontpage.
I ask a chargeback, a refund. Thanks
Dear Valuable Customer,
Thank you for approaching us,
can you send us wp admin so we can check if there is any issue in our plugin. and hide from all mean post will not shown anywhere to any one if this will set as hide from backend
you can send us credentials using this contact form
https://codecanyon.net/user/xfinitysoftdotcom#contact ThanksRegards
Xfinitysoft
Hi guys I sent you requested credentials, so, do you plan to refund me as I asked?
Thanks
Please send us refund request we will process this request for you
Hello. I have bought your plugin but if I enable this plugin.The site became unvisitable.If I deactive the plugin the site will became fine. So,it is a code conflict?
I think I may need to upload a screenshot to show this problem…
Dear valuable customer,
Thank you for approaching us,
Can you please send us your website with credentials so we can check on our side by activating hide post plugin
Please share your credentials using this contact form https://codecanyon.net/user/xfinitysoftdotcom#contactThanks
Regards
Xfinitysoft
Hello.Could you receive my message?
We have recieve your message but credentials which you have send me are not working
And we have reply on your email address
Hello.I have replied to your email.Please check.Regards.
Hello,I can’t login my gmail.Could we talk here?
Hello,
We have receive credentials of cpanel and we are currently working on issue when this will done we will let you know
Thanks
Regards
Xfinitysoft
Thank you for mention this bug we will add fix in our next update.
Also please check on your website hide post plugin is working fine
Congratulations!!! Nice Work, Good Luck With Sale
Thank you
Great Work, Congratulations GLWS
Thank you
