344 comments found.
Hi, i just bought another licence and thought i would have new support but nope. Here’s my issue ; https://www.loom.com/share/c230d087ccc04c7e9b9d999141e48df0 Thank you for your help regards, David
Finally, I solved this issue. Sorry for inconvenience.
Hi librexpo,
We are really sorry you faced such a difficulty while setting up our plugin. And we’re glad that the issue was solved.
In case there are any troubles, just send us a message from this page https://codecanyon.net/user/elfsight
Regards,
Elfsight
Hello, We are using your plugin for some time on staging site. Right now we are trying to optimize speed of a website and we notice huge impact on website loading speed by your plugin.
From Pagespeed Insight (Lighthouse treemap): /wp-content/cache/min/1/wp-content/plugins/elfsight-google-… · 377.1 KiB (9%) https://maps.googleapis.com/maps-api-v3/api/js/48/12/intl/c… · 308.0 KiB (7%) https://maps.googleapis.com/maps/api/js?v=quarterly&key=AIz… · 159.5 KiB (4%) https://maps.googleapis.com/maps-api-v3/api/js/48/12/intl/c… · 93.0 KiB (2%)In total it is almost 1MB. Is there pls way how we can improve this?
Thank you.
Hello Silvo37,
Thank you for using Elfsight Google Maps!
First of all, we would like to let you know that Google Page Speed shows the average loading speed, not the real one since it depends on the Internet, device, etc. You can check the real loading speed on the Network tab (Ctrl + Shift + J)
Moreover, our plugins are actually full-powered website applications, albeit being placed in a very small container. As such, they’re very powerful, allow to do lots of things, and of course, they will take some of the site’s resources, though we’re keeping it to a minimum.
In case you’ve got further questions, please send us a message from this page https://codecanyon.net/user/elfsight
Regards,
Elfsight
nice items.
Hello themes_bazar,
We’re delighted to be of use to you, and it’s good to know that you’re happy with our plugins!
Regards,
Elfsight
Hi, I downloaded this plugin via envato elements, but I have a problem loading the map. Is it normal that if we have more pins on the map (100+), the map loads slower. Especially on mobile. Is there any way to cache the map? can you tell me more about that. Thanks
Hello YOLE_Design,
Thank you for using our Elfsight Google Maps plugin!
We would like to inform you that usually the number of markers does not have any impact on the loading speed, however, the unusually big number (100+) may indeed have some affect.
Also, another thing to keep in mind is that our plugins are actually full-powered website applications, albeit being placed in a very small container. As such, they’re very powerful, allow doing lots of things, and of course, they will take some of the site’s resources, though we’re keeping it to a minimum. Unfortunately, there is no way to cache the map itself. However, we’ve weighed all pros and cons and decided that in this age of very powerful browsers and caching systems a slight delay is acceptable.
Best regards,
Elfsight
Your map looks great, but from the description I did not understand if there is an import/export, if multisite is supported. The fact is that I now have the task of displaying the same map on 4-5 sites that are networked and each time adding everything manually is not convenient.
Hello m1h3y,
Thank you for your kind feedback!
Unfortunately, import and export are not supported in our plugin yet, we are very sorry for the inconvenience!
We already have such a request on our Wishlist. You are very welcome to vote for this feature here – https://wishlist.elfsight.com/ideas/GM-I-59 The most wanted features will be considered first, so please feel free to vote for the other requests too!
Also, we need to let you know that you can use one plugin on one domain only. Please send us a message from this page https://codecanyon.net/user/elfsight to get more info about different opportunities.
Regards,
Elfsight
Hi Can your plugin fit a new travel website I’m about to build: A main feature should be an “overview” map with a marker for each location the site features. When a new location is added (via a custom post type) a new marker should be added to the map automatically. Pointing the marker: an info window should show up, with an image and name of the place (aka the featured image + post title) + possibly other info. All such details should be added to each post via custom fields (using ACF). Image/ title should link back to that particular post. Finally, we would need to display at least two separate maps showing different categories of locations. Perfect for the job…? Thanks, Kj
Hello Kj,
Thank you for your interest in Elfsight Google Maps!
You are very welcome to try our Maps plugin.
Firstly, you can add new locations directly in the settings and they will be added automatically to the plugin installed on your website.
Secondly, you can add all the necessary info to the popup window that is being opened by the click on marker. The thing is you would need to insert it manually in the settings.
Thirdly, with the regular licence you’re able to create an unlimited number of Map plugins and install them on one domain only.
Regards,
Elfsight
HI there I am wondering whether you offer a feature to toggle between map and text or table only search results?
Hello MrWorldly,
Thank you for choosing Elfsight Map Plugin!
Please send us a message from this page https://codecanyon.net/user/elfsight We’ll be glad to help you with your question.
Regards,
Elfsight
I need the phone link to work from the address list. It’s possible? https://www.dropbox.com/s/98sy6gd0v480ktj/Screen%20Shot%202022-02-24%20at%208.27.20%20PM.png?dl=0
Hello Belem,
Thank you for your interest in Elfsight Google Maps!
We are glad to inform you that the phone link should work correctly and redirect your visitors to the phone call if used on the mobile.
Please feel free to contact us at https://codecanyon.net/user/elfsight if you still need our assistance, we’ll be happy to help.
Regards,
Elfsight
thanks, does it not work on desktop?
Dear Belem,
Thank you for replying!
If one has third-party extensions that allow using a desktop to make a phone call, then it should work on a desktop as well.
Regards,
Elfsight
The map is in English. It’s not possible to put the map in French or German, or another language, for example (Germany in French: Allemagne and in German: Deutschland). It’s too bad.
Hello loca-web,
We are really sorry to hear that you’ve faced difficulties with our Elfsight Google Maps!
However, we are glad to inform you that our plugin does support French language. You can find all available languages in the Localization option of the Content tab.
As for the German, our team is planning to add it in the future updates.
Please feel free to contact us at https://codecanyon.net/user/elfsight if you still need our assistance, we’ll be happy to help.
Regards,
Elfsight
Is there a way I can easily add some JS to enable the info window to show when a marker is hovered over with the mouse pointer and to hide it when the mouse pointer is removed? At present, the user is required to click the marker to display the Info Window.
Hello davyirl321,
Thank you for choosing Elfsight Google Maps!
Unfortunately, this functionality you’ve requested can’t be implemented using JS in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hi, Google map colors transparency doesn’t work, any solution ? Thank you, Regards
Hello Cavor,
Thank you for choosing Elfsight Google Maps!
Our support agent has checked your case and replied to you in your ticket.
Thank you for your patience and understanding.
Regards,
Elfsight
You are not updating the application, it has errors such as that it does not search for a point-to-point route or send you to gmaps to find it. An application that has not been updated since March 2021 because it offers little confidence, it gives the impression that it is being abandoned for customers to switch to the subscription version, which curiously works well, even so it seems to me a fast, light and easy application to configure. All the best.
Hello neojl,
We haven’t given up on our plugins and we keep updating them if any issues or bugs come up. We also make sure to release updates including new features with more options and possibilities.
We do rely on your understanding and hope our plugin will not cause you any trouble.
Regards,
Elfsight
Hello, I have a problem, I no longer have the little geolocation icon, can you please help me, this is very important.
https://zupimages.net/viewer.php?id=21/49/mwf2.pngHello lolo5023,
Thank you for using Elfsight Google Maps!
We’re very sorry that you’re having this issue, and we’ll be delighted to assist. Please contact us via https://codecanyon.net/user/elfsight and provide us with the direct link to your site’s page with the plugin. We’ll make sure to look into this in the shortest possible time.
Regards,
Elfsight
The demo of the map plugin does not work. https://elfsight.com/google-maps-widget/codecanyon/ How do I test your plugin? And you can add yandex maps and free maps to it, for example openstreetmap.org?
Hello Oleg-707,
Thank you for your interest in Elfsight Google Maps!
Please check the demo using incognito mode in your browser, it should be working fine.
Unfortunately, the functionality to add Yandex and free maps is not supported in our plugin yet, we are very sorry for the inconvenience!
However, we have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hi, some pre-sale questions: 1) Is it possible to have an accordion next to the map with the categories and (once clicked) the different listings in that category? 2) Can I show custom fields when a listing is clicked? 3) Can I disable the info balloon when a pin is clicked? 4) Can I use this map locator for my own CPT?
Hello wzshop,
Thank you for your interest in Elfsight Google Maps!
1, 2, 4 – Unfortunately, the functionality you’ve requested is not supported in our plugin yet, we are very sorry for the inconvenience! we have a wish-list tool where our people can request any new functionality – https://wishlist.elfsight.com and we’d appreciate it if you posted your feature request there.
3 – You can set Action on Marker click to none in the plugin settings.
Regards,
Elfsight
Hi, is it possible to change icon that apear on info box for time? Now it is clock icon but i will use this field for something else and want to change ison for user. Can this be done?
Hello kragor,
Thank you for using Elfsight Google Maps!
Unfortunately, this functionality is not supported in our plugin yet, we are terribly sorry for the inconvenience!
We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hello,
Is your plugin compatible with YITH Multivendor Marketplace plugin? I’m looking for a plugin that will display all the vendors of my marketplace on a map
Thanks in advance,
—GM
Hello guymc,
Thank you for your interest in Elfsight Google Maps!
Unfortunately, we haven’t tested the plugin specifically with YITH Multivendor Marketplace plugin yet, but our plugin comes with a shortcode which allows you to install it wherever you want to.
Regards,
Elfsight
Hello. I installed and activated the plugin and it is great. I have an issue : - On Chrome, it takes much time to load the map and often crashes. - On Firefox, it is really fast to load. - When I open the map in Admin side, it loads very fast. Have you any Idea how I canresolve this please ?
We spent much time adding pins on the map :/
Hello mohamedhajaiej,
Thank you for choosing Elfsight Google Maps!
We are extremely sorry to know that you’re having this issue and we’ll do our best to assist. Please message us via https://codecanyon.net/user/elfsight with a direct link to your website page with the plugin in question. We’ll make sure to find the best possible solution for you.
Regards,
Elfsight
Hi there , i have previously purchased this product. But i am unable to find the download for it. Pleas advise if there is a way i may receive it? I am currently recreating my site and need to reupload the plugin. I currently have the activated purchase please let me know what you will need for verification
Dear skrombeen,
Thank you for choosing Elfsight Google Maps!
Our support agent has checked your case and replied to you in your ticket.
Please feel free to contact us any time.
Regards,
Elfsight
Hello, I have an issue with mobile view of the plugin. There is the map, below the map is the search box, but it only shows 1 location (I have 100+) with a little scroll box. Can you help or release a bug fix?
Other than that, the plugin is easy to manage and works great, thanks!
Hello orient33,
Thank you for using Elfsight Google Maps!
We are extremely sorry to know that you are having issues with our plugin, and we’ll be delighted to assist. Please contact us via https://codecanyon.net/user/elfsight providing us with a direct link to the website page with the plugin in question. We’ll do our best to look into the issue as soon as possible.
Regards,
Elfsight
