344 comments found.
Hello,
Is it possible to add more fields to the location description? For example, if I wanted to add a FAX number – how can I achieve that?
Hello kparks0914,
Thank you for choosing Elfsight Google Maps!
Unfortunately, adding custom fields to the location description is not supported in our plugin yet, but you can add you FAX number to Phone field after the comma.
Regards,
Elfsight
Hi there, got this from elements but is it not working with Oxygen builder???
Hello bertusdeleeuw,
Thank you for your interest in Elfsight Google Maps!
Our plugin has a shortcode which allows you to install it wherever you want to.
Regards,
Elfsight
Hello
I have activated the plugin but I am unable to use this plugin https://prnt.sc/1bkk441.
I am getting errors in Error Log
PHP Fatal error: Call to undefined method ElfsightGoogleMapsPluginAdmin::response() in /public_html/wp-content/plugins/elfsight-google-maps-cc/core/includes/admin.php on line 103
Hello edwardkent,
Thank you for using Elfsight Google Maps!
We are very sorry to know that you are having issues with our plugin and we will be delighted to help. Please message us via https://codecanyon.net/user/elfsight providing us with a direct link to the page with the plugin in question. We will do our best to find the most suitable solution for you.
Regards,
Elfsight
I am using gTranslate (https://wordpress.org/plugins/gtranslate/) to translate the front-end of our website into several languages and it works great. However, when I try to translate on a page where we embed a map using your plugin there seems to be a conflict, because nothing gets translated:
Here is a link to a staging site (the map is towards the bottom): https://cryopak.turchette.com/contact/ This is an error I get:Uncaught ReferenceError: google is not defined at googleTranslateElementInit2 ((index):600)
I have a feeling this has to do with the google maps API key and how gTranslate handles calling Google’s translate API?
I understand that plugins sometimes just don’t work together nicely, so any help or direction would be greatly appreciated.
I found a solution, I added the shortcode to it’s own page with no header/footer file. Then I embedded it using an iFrame. This seems to fix the issue. It’s not ideal, but it works.
Dear AFBloom,
Thank you for letting us know!
Please feel free to contact us at https://codecanyon.net/user/elfsight if you still need our assistance, we’ll be happy to help.
Regards,
Elfsight
domain
is it possible to open pop up in map on entire state click or hover?
Hello Epikta,
Thank you for your interest in our plugin!
Unfortunately, info window popup can be opened only with a click on a specific location.
If you have any other questions, please feel free to ask.
Regards,
Elfsight
Hi! Since I’ve updated to version 2.4.2 I cannot open the widget page. Message: Oops, something went wrong – An error occurred during your request process. Please, try again.
What can I do?
It was a caching issue. Fixed. Thx
Dear austria-design,
Thank you for choosing Elfsight Google Maps!
We are really happy to know that you are good now!
Please feel free to contact us, we’ll be glad to help.
Regards,
Elfsight
HI… does you plugin arrange locations automatically based on distance, without me clicking the location icon, or will it only list the locations based on the order that i added them in?? https://hearingaidlabs.co.za/new-map/
Hi WebB2016,
Thank you for choosing Elfsight Google Maps!
We would like to inform you that our plugin displays locations in the same order you’ve added them. However, you can easily drag and drop the locations to change this order and adjust them the way you need.
Regards,
Elfsight
hi there, is your google search able to search by a city and a radius, to show all markers in radius of 30 km for example? and is every marker able to link by its own url?
Hello amiseo,
Thank you for your interest in Elfsight Google Maps!
Our plugin supports two types of search – by name and by location.
Regards,
Elfsight
Hi, the plugin doesn’t work on Internet Explorer 11?
Hello swisskud,
Thank you for your interest in Elfsight Google Maps!
We are very sorry but, unfortunately, our plugin no longer supports Internet Explorer browser.
Regards,
Elfsight
Hi, is there a way to expand the listing by default on mobile devices?
Dear swisskud,
Thank you for your interest in Elfsight Google Maps!
Unfortunately, this functionality is not supported in our plugin yet, we are very sorry for the inconvenience.
We have a wish-list tool where our people can request any new functionality they need – https://wishlist.elfsight.com and we’d appreciate it very much if you posted your feature request there.
Regards,
Elfsight
Hello. I am wondering if there is a way to have the custom icon show graphically or by name rather than by url (which then appears to all be the same when selecting in the dropdown?
Hi I have some compatibility problems with custom icons with Safari web browser, and no answer from support. Any solution ? https://ibb.co/hVJzdM3 Thank you Best
Hello Cavor,
Thank you for using Elfsight Google Maps!
Please accept our apologies for the long wait. Our support agent has checked your case and replied to your in your ticket.
Thank you for your patience and understanding.
Regards,
Elfsight
In the documentation it says you can modify the style of the map and other items like initial zoom and such. Where?
Sorry, I found it. Didn’t;t see it in the instructions and operates a bit different then other dashboards but works fairly well. Thanks
Hi, I wanted to know if Import/Export feature will be available soon. The first time this feature being requested was 3 years ago. The someone else asked the same thing too 2 years ago and has been answered it will be available a month’s time from the date he asked. But now I will ask again, when will it be available? I am revamping a site and this site have 35 branches.
Dear moffzar,
Thank you for your interest in Elfsight Google Maps!
We totally agree that this is a great feature but, unfortunately, this functionality is not supported in our plugin yet and we don’t have a specific timeline, please accept our apologies for the inconvenience.
Thank you for your understanding.
Regards,
Elfsight
Hello Elfsight, Hope that you are doing well in these challenging times of COVID19. I have created a map with multiple locations, but face the following 3 issues: 1. There is a default location infobox open on launch, this takes away attention from the other locations. I need them to be closed by default. 2. Any location selected, it gets centred on the map, and the infobox content above it goes out of bounds of map, thus content is not seen entirely. 3. Map is not draggable, even with the disallow dragging check box unselected.
Hello ggnmst,
Thank you for your interest in Elfsight Google Maps!
1. You need to turn the infobox off for all your locations.
2. In order to fix this you need to increase map’s height or optimize the infobox content.
3. Please message us via https://codecanyon.net/user/elfsight providing us with the direct link to your site’s page with the plugin in question. We’ll look into this issue in the shortest possible time.
Regards,
Elfsight
Hi Elfsight Team, just reading through the comments here because we need some good working maps plugin to show about 200 locations worldwide. During the last three years you have been asked here to add an import function for your plugin. Still not implemented yet? Any info on this? Thx
Hello zweigelb,
Thank you for your interest in Elfsight Google Maps!
We totally agree that this is a great feature but, unfortunately, this functionality is not supported in our plugin yet, please accept our sincere apologies for the inconvenience.
Thank you for your patience and understanding.
Regards,
Elfsight
Image cant upload
Elfsight Google Maps image not working
Hello thush64058,
Thank you for using Elfsight Google Maps!
We are so sorry that the plugin is giving you a hard time.
Please contact us via https://codecanyon.net/user/elfsight and provide us with the direct link to your site’s page with the plugin. We’ll do our best to find the most suitable solution for you.
Regards,
Elfsight
Hi,
I just bought the license but I have a “Oops, something went wrong” on the widget page on WP plug-in. the Activation and Google API are OK. Do you know what happens ?
Thanks a lot,
Regards,
Michael
Hi findweek,
Thank you for choosing Elfsight Google Maps!
We are very sorry to know that you are facing such issues with our plugin and we’ll be delighted to help. Please message us via https://codecanyon.net/user/elfsight providing us with some more details on the case. We’ll look into this in the shortest possible time.
Regards,
Elfsight
