32 comments found.
Hi i finaly start to use the stripe this plugin but after i was uploaded its not showing in system settings?
This module is extremely old and hasn’t had an update in four years. During that time, Stripe’s API has changed numerous times and has introduced many breaking changes. Does this extension still work?
Hello,
Last time we checked it was working.
We’ll run a few checks these days 
Best
giving error You cannot confirm this PaymentIntent because it’s missing a payment method. To confirm the PaymentIntent with cus_RWWyvkTfCAbFrL, specify a payment method attached to this customer along with the customer ID.
Hello, Thank you for reaching out, we’re here to help!
For MailWizz support, please open a support ticket at https://forum.mailwizz.com/ and someone from the support staff will assist you asap.
Best.
there is no update for this plugin? this is no way for customer to update there cc detail
Hello,
Afaik, this extension does not offer the ability to save the cards, so there’s nothing to edit.
Best.
hmm but there should be way to update the subscription info like cc in stripe api?
That’s handled directly by Stripe based on your account settings. You’ll get email reminders with portal links to update your info directly on Stripe.
Is the plugin tested and working well with the latest MailWizz?
Hello,
Yes, it works just fine.
Best.
hi, recently after updating mailiwizz version 2.2.11 and this plugin to latest one the subscriptions under my account page always return empty even the customer has subscription. I investigated and it seem the stripe customer id return null.
Hello,
Please open a support ticket on our forums at forum.mailwizz.com and we will take a look.
Best.
Hi, i just purchased MailWizz now i want to purchase this but a quick question As per your description I can obviously charge my customers in regular license correct?
Hello,
You need the extended license to charge your customers when you use MailWizz as a SAAS.
Thanks.
Stripe Payment Gateway for Subscriptions ( Extended license) MailWizz (Regular license) Correct?
Hello,
I think I wrongly answered the initial questions because I thought you meant MailWizz itself, not an extension, so let me try to be a bit clearer here.
You need the extended version for MailWizz itself if you want to use it as SAAS. Then, my understanding for extensions, given Envato’s policy, is that in this particular case, for this extension, you can use regular license, but you can ask Envato as well.
Thanks.
ok buy i have already taken mailwizz regular license so no problem ill first use it for some months and see how is the software then ill buy extended license to sell the subscription, first ill try it myself before selling it
One more final question, in future if i decide to convert my MailWizz application to extended version so i will have have to change the product key or ill have to install the entire application again?
Hello,
Just change the license key, that’s all.
Thanks.
Hello,
Could you confirm this ? does the Mailwizz app automatically remove unsubscribers and bounced email from the list so that the next time we mail the same exact list no email messages will be received by those that already bounced or unsubscribed the first time?
Correct?
Hello,
This is correct, although, removing is not the right word, because the emails will remain in the system by default, MailWizz will just ignore them.
Thanks.
Hello,
Thank you for prompt clarifications.
Here is a small quick follow up clarification:
1) so it does not matter whether soft or hard or internal bounce all 3 types of bounce are equally considered bounced and won’t be emailed at all ever in the following campaigns .correct?
2) Suppose we have 3 different lists already uploaded to the app and wanting to send the same exact message to all 3 lists What would be the best way to send same campaign to multiple list at once without the need to export each and merge all 3 lists into a new larger list?
Hello,
Please renew your support and ask the questions on the support forum.
Thank you.
Follow up
Please advise on the following vital issues/
1) How does this extension work exactly??
simply just enable extension as you are told in this article, then connect stripe via webhook or API given by stripe. https://codecanyon.net/item/mailwizz-ema-integration-with-stripe-payment-gateway-for-subscriptions/18937236?s_rank=12) This will process subscriptions for Mailwizz customers where Mailwizz is functioning as E mail service provider to charge customers to send emails for them.
This Mailwizz extension won’t work for processing newsletter subscriptions payment for email list subscribers or would it??
3) Would there be any need for separate data in the database to identify the user either paid, renew or cancel? so that paying users, as well as renewed users, continue to get the newsletter, while the one that cancels won’t get it.
Your prompt clarification of above 3 vital issues today would be much appreciated;
Hello,
1. Yes, exactly. You just enable and set it up.
2. This is for charging customers not subscribers.
3. This isn’t about subscribers but about customers.
Best.
Thanks for the prompt reply.
Here is the follow up Do you have any Mailwizz extension/solution to charge newsletter email subscriber via either Stripe or PayPal? If not, then for this specific case of charging newsletter subscribers , can one use Mailwizz API using Stripe API or PayPal?
Thanks
Hello,
We have no extension that would do this, sorry. You should consider hiring a PHP developer to help you create it.
Best.
Ok,1) is this existing extension modifiable to make it work with the newsletter subscriptions? 2) is this existing extension modifiable to make it add another gateway paypal?
For no.1—Most likely yes, it can also be used as inspiration to develop yours to do what you are after.
For no.2—No.
Can you at least give all relevant specific links from your forum https://forum.mailwizz.com that can precisely modify your current already existing extension, to make it accurately deliver payment processing via Stripe for email subscribers instead of customers?
Hello,
Unfortunately that’s not something I can help with, the forum is free for search and you just need a developer with proper knowledge and possibly with MailWizz experience.
Best of luck.
Hi twisted, Would there be any need for separate data in the database to identify the user either paid, renew or cancel? so that paying users, as well as renewed users, continue to get the newsletter, while the one that cancels won’t get it.
Can you at least clarify how one can use custom tags,to tag users based on status subscribed renewed or cancel to create the necessary feedback loop, so that paying subscribers, as well as renewed subscribers, continue to receive the newsletter, while the one that cancels won’t receive it.?
Your prompt specific answer today with any relevant link would be appreciated.
Hello,
These are questions that will get answers from your developer that you hire to do the changes as you need them.
Best.
Hi twisted1919 after installed zip i get 500 error on the site. Using 5.6 php and version 1.9.14
Error 500! PaymentGatewayStripeSubscriptionsExt and its behaviors do not have a method or closure named “createUrl”. 7.2 php
Hello,
The extensions from Envato are for MailWizz 2.0 not 1.x, so please first upgrade to mailwizz 2.x then add the extensions. Please see https://kb.mailwizz.com/articles/upgrading-notes-for-maiwizz-1-x-to-mailwizz-2-x/
Best,
Ok thak you!
I got a notice a bit ago via email there’s an update to this module to download. However the changelog within the .zip file has a last entry date of Oct. 2020. There’s also no version number on the download so as to compare.
If this is indeed a new version, what changes did it make? And what is the process to update an existing installed version?
Thanks.
-Steve
Hello,
It was a quick update to address some issues related to processing the payments, this is why you don’t see changes in version/changelog.
You should update the extension only if you experience issues with it, if all works okay for you, no need to do anything.
To update it, simply upload it again like you did when you have installed it.
Best.
OK thanks. What version is this?
https://codecanyon.net/item/mailwizz-ema-integration-with-stripe/8142230
Hello,
No, this is the one you need.
best.
Thanks
My payments in test mode NEVER get past “Please wait, processing your request…” I see activity in Stripe dashboard and webhook/apis… Is there any current documentation?
Hello,
Please open a support ticket and someone from the support staff will check it asap.
Best.
HI Twisted1919
after users purchase a plan the card gets charged but the order goes in to incomplete, the screen just refreshes but in the order history I see the order with “incomplete” status
hi the payment session not look right . please could you advise how i can fix this please?
https://www.mailcood.com/IMG_5519.PNGHello,
Please open a support ticket at https://forum.mailwizz.com/ and we will get back to you asap.
Thank you.
hi all i need to know is what case this ? I just start using your code today and noted the problam could you check and fix it in your next update as the issue in your script ! thank you
Gotcha! We will take a look for sure and fix the display mode for mobile. Thanks.
Hi twisted1919,
When I buy this extension, do I need to buy “MailWizz EMA integration with Stripe” extension, or this extension will have Stripe integrated already.
Best.
Hello,
This extension is enough.
Best.
Hello, will there be a new version of this plugin, to align with the Strong Customer Authentication that will take action on 14 september?
Hello,
While we’re working on future big version of mailwizz, we’ll also be updating all extensions to latest standards.
Best.
How do I enforce automatically charging subscription amount until they cancel it like how everyone else does it?
This is exactly what this extension does.
Received unknown parameter: name WHen Submitting payment. I am using test mode right now to check
Hello,
Make sure you fill in your company info as a customer.
Thank you.
Can you explain in little detail. Because i put all informartion as client. But its still happening.
Sure, what i mean is, as a customer, edit your account and add your company details ( /customer/index.php/account/company )
Thank you.
I already Did man 
I’ve filled every information under my company but it’s still happening. :’(
Open a support ticket at https://forum.mailwizz.com/ and let’s have a look 
Ticket No: #K-_H4IO2
Hello, is it possible to create yearly plan?
Hello,
Only monthly for now.
Thank you.
