89 comments found.
Hello, can this plugin be used with dokan plugin?
Hello There,
Thank you for your inquiry.
This plugin is designed to work with the admin panel only. It is not compatible with the Dokan plugin, as it does not support multivendor functionality.
If you are specifically looking for a multivendor solution that works with Dokan, please let us know your exact requirements, and we will be happy to guide you accordingly.
If you have any other questions or concerns, you can connect with us at support@webkul.com, and our team will be glad to assist you.
Thanks & Regards,
Team Webkul
Can it be used alongside external images plugin. Would rather not import the images but have the displayed externally
Hello there,
Thank you for showing interest in the WordPress WooCommerce eBay Connector Plugin.
Currently, the plugin cannot be used alongside external image plugins.
Default Behaviour:
Images are downloaded and stored locally during the eBay import process
The WordPress Media Library is used for all image handling
There is no built-in option to disable image downloads
However, your requirement can be achieved through customisation. For this or any other query, or if you need further assistance, please feel free to reach out to us at support@webkul.com. We’re always happy to help.
Thanks & Regards,
Webkul Team
hello—wondering the following:
1. Can I import any product from ebay, or does it specifically have to come from my ebay store?
2. Can price sync automatically add a markup to price on my woocommerce site based on a predefined percentage?
3. Are there any AI features? for example, rewrite headline or content based on prompt after import?
4. Does app use scraping or Api? What are product limits?
5. Are there ways to spread the use over the course of the day to not overload api or server?
thank you
Hello,
Thank you for reaching out with your queries. Please find the answers below:
Can I import any product from eBay, or does it specifically have to come from my eBay store? → You can import products only from your own eBay store, not from other sellers.
Can price sync automatically add a markup to price on my WooCommerce site based on a predefined percentage? → Yes, the price sync feature allows you to automatically add a markup to your WooCommerce product prices based on a predefined percentage.
Are there any AI features? For example, rewrite headline or content based on prompt after import? → Currently, there are no AI-powered features such as rewriting headlines or content after import.
Does the app use scraping or API? What are product limits? → The app uses the official eBay Trading API, and you can import up to 5,000 products per day.
Are there ways to spread the use over the course of the day to not overload API or server? → Yes, there are ways to schedule or spread imports throughout the day to avoid overloading the API or server.
We hope this clarifies all your queries. Please feel free to reach out if you need further assistance.
Best regards, Team Webkul
Hello,
Is this compatible with WP All Import plugin ?
Will this automatically update price and stock on eBay if I am importing them to woocommerce store via wp all import ?
How often the orders are being imported from eBay to woocommerce on a cron ?
Will the import of order create an order in woocommerce store ?
Thanks.
Hello,
Thank you for showing interest in the WordPress WooCommerce eBay Connector Plugin
Since there are numerous third-party modules available for product import, it isn’t possible to guarantee compatibility with all of them. Currently, our WooCommerce eBay Connector is not compatible with the WP All Import plugin. However, if required, we can achieve this functionality through customization.
However, the plugin comes with a built-in cron job that runs every 10 minutes for real-time synchronization between WooCommerce and eBay. This ensures that any changes in price or stock are automatically updated on both platforms within that interval.
Regarding orders, if the admin has enabled real-time sync, the orders from eBay will be automatically created in the WooCommerce store. In case the manual sync option is chosen, the admin will need to create the orders manually after import.
If you have any further queries, please don’t hesitate to ask at support@webkul.com or raise a ticket at “https://webkul.uvdesk.com/en/customer/create-ticket/”
Thanks & Regards Webkul Team
Hello, good morning.
I recently purchased your plugin, which I consider to be very comprehensive and of excellent quality. However, after reviewing it more closely, I realized that it doesn’t fit the current needs of my project.
I deeply regret this impulsive and hasty purchase. For that reason, and given that I won’t be using the plugin for the time being, I would like to kindly request a refund.
I greatly appreciate your understanding and look forward to your confirmation.
With best wishes and many blessings, Ozni Sosa
Hello Ozni,
Good morning, and thank you for your kind and thoughtful message.
We truly appreciate your support and are glad to know you explored the plugin in detail. We completely understand that sometimes a product may not align with a project’s immediate needs.
Regarding your request, we kindly recommend reviewing the Envato Market refund policy, which provides guidance on the eligibility criteria and refund process.
If you have any further questions or need assistance with anything else, please don’t hesitate to reach out to us at support@webkul.com. We’re always happy to help.
Warm regards, Team Webkul
Hello, good morning. No, I didn’t use the plugin in depth. I just realized it wasn’t for me after reading the description here.
I haven’t used it even once, nor have I tested the plugin.
Best regards and best wishes.
Looking forward to your reply.
Ozni
Hello there,
We completely understand your situation and appreciate your informing us. To proceed with your request, we kindly ask you to create a support ticket at the following link or contact us directly at support@webkul.com:
Create Ticket URL: https://webkul.uvdesk.com/en/customer/create-ticket
Our team will review your case and assist you further.
Warm regards, Team Webkul
Hi, this is more of a pre-sale question as happy to pay to extend support, but need to know if this plugin can simply sync inventory between ebay and woocommerce, don’t always need the import export function, i just need the plugin to match the SKU on each which are the same and update the stock when items are sold
Hello There
Greetings from Webkul!!
Thank you for showing interest in the WordPress WooCommerce eBay Connector Plugin
Our plugin synchronizes inventory in real time on both ends. To enable accurate product mapping, you must first import all products from eBay to WooCommerce and vice versa.
Currently our plugin sync the product quantity after the product import/export becouse the product need to map for syncing but if you want Currently, our plugin syncs product quantities after the import/export process, as product mapping is required for synchronization.
If you’d like to map products using SKUs without importing or exporting, we will need to check the feasibility of this approach. Kindly create a support ticket and share your complete requirements so we can better understand and assist you accordingly.
If you have any further queries, please don’t hesitate to ask at support@webkul.com or raise a ticket at “https://webkul.uvdesk.com/en/customer/create-ticket/”
Thanks & Regards
Webkul Team
Hi theres. Just create a ticket #591674
Hope you respond it
Hello There,
Greetings of the day !
Thanks for sharing the Ticket ID.
We are currently reviewing the ticket and will provide you with an update soon. Our team is working diligently and professionally to resolve the matter.
Thanks & Regards
Team Webkul
Hello, I have a problem with category mappings. My client would like to export the products to ebay, but his categories are different from those from ebay. In fact, there are currently 222 categories on the site, how can I map them so that the products are exported correctly?
Hello There,
Greetings for the day!
Please find the revert -
I have a problem with category mappings. —>> Okay
My client would like to export the products to ebay, but his categories are different from those from ebay.—>> Okay
In fact, there are currently 222 categories on the site, how can I map them so that the products are exported correctly?
—>>With our module you can easily export the product if the categories are different but you have to map these categories with each other.
If you have map any category with ebay category then you can easily export the product.
Means that If there is ‘ABC’ category in the WooCommerce store ,then the product will be exported only if it is mapped to ‘ABC’ eBay category.
if you have any question you can also reach out to us at support@webkul.com
With Regards,
Team Webkul
Hi I sent an email to support@webkul.com from info@fr…........ia.it
Hello There,
Greetings !
I sent an email to support@webkul.com from info@fr…........ia.it—>> Okay , team will update you over the email.
With Regards, Team Webkul
Hi, there are news about my email?
Hello There,
Greetings!
We didn’t get any email related to the—info@fr…....ia.it .
You can connect with us again on the same email support@webkul.com gain or create a new ticket—https://webkul.uvdesk.com/en/customer/create-ticket/
With Regards
Team Webkul
I opened the ticket ID# 537139 through the link you sent me
Hello There,
Greetings for the day!
We’re already in touch with you over ticket – 537139, and you just shared the credentials details.
So now the team will check your issue and update you over the same ticket.
With Regards,
Team Webkul
Hi there
Can I import products from ebay stores to my woocommerce?
those products are not from ebay store
regards
Hello There,
Greetings for the day!
Can I import products from ebay stores to my woocommerce?
—>> If the product is on the eBay Store so admin can easily import products from eBay to the WooCommerce end.
those products are not from ebay store
—>> So from where you want to import, is there any third-party module?
You can also connect with us at support@webkul.com with your complete requirements.
With Regards,
Team Webkul
I want to import products from ebay but not from my store Is it possible?
regards
Hello There,
Greetings!
Currently, you can import the product from the eBay and eBay store from both end.
If you want to import only from the ebay then it will ba custom development ( Paid Service )
Please connect with us at support@webkul.com with your requirements.
With Regards,
Team Webkul
Hi, does this allow two way synchronisation of simple AND variable products, or only importing variable products?
Hello There
Greetings!
Hi, does this allow two way synchronisation of simple AND variable products, or only importing variable products?
>> Yes, this eBay Connector plugin provides two-way integration which means the admin can sync the products from the WooCommerce site to eBay and vice versa.
We have provided the User Guide and Demo link for the same, you can check all the functionalities here -
User Guide Link – https://webkul.com/blog/woocommerce-ebay-connector-plugin/
Demo Link – https://wpdemo.webkul.com/woocommerce-ebay-connector/
Feel free to contact us at support@webkul.com if you have any further questions.
With Regards
Team Webkul
Thank you @Webkul, that’s great. I just wanted to clarify that the two-way synchronisation is for both simple and variable products as it used to be for only simple products when I checked for a different project.
Thank you
Hello There
Greetings!
You’re most welcome
Feel free to contact us at support@webkul.com if you have any further questions.
With Regards
Team Webkul
Hello, I have emailed 
Hello There
Greetings!
Hello, I have emailed
>> Thanks for the update
With Regards
Team Webkul
Is the plugin updated for Woocommerce v7? or still only v6? Thanks
Hello There,
Greetings of the day !
Is the plugin updated for Woocommerce v7? or still only v6?
WordPress WooCommerce eBay Connector plugin is compatible with WooCommerce v7.
if you have any other questions or concerns please reach out to us at support@webkul.com
Thanks & regards
Team Webkul
There is a 30-day refund, but webkul did not make our payment, does not pay for our plugin and support.
Hello There,
Greetings of the day!
Please share the Ticket ID where you are connected with our team.
if you are not connected please reach out to us at support@webkul.com
Thanks & Regards
Team Webkul
We’ve shared it many times before. If you do not refund the cost of the add-on, return our 12 months of support.
Hello There,
Greetings of the day !
We do refund according to the policy.
For the refund, you need a approval from the sales team. So please connect with our team.
If you have connected please the Ticket ID.
And you have not Connected so please connect with us support@Webkul.com
Thanks & Regards
Team Webkul
We have never used the plugin. You did not help us. You didn’t refund the cost of the plugin because it’s open source. We have received 12 months support package and return our support package to us.
Refund the cost of the support package
Hello There,
We understand your point. but for the refudn you have to connect with our sales team.
Please connect with us at support@webkul.com
We will hep you in best possible way.
Thanks & Regadrs
Team Webkul
I’m communicating they are absolutely not helping
Hello There,
Greetings of the day!
okay ! Please share the Ticket ID where you are connected with our team I will help you in the best possible way.
Thanks & Regards
Team Webkul
You are not helping us at all. All you have to do is get our money back. Why should we pay the 12-month fee for the support we did not receive? Id: 446538
Hello There,
Greetings of the day !
Thanks for the sharing the Ticket ID.
We will check and update you on the Ticket .
Thanks & Regards
Team Webkul
Hi,
As we have too many items in our ebay store and postage prices are different for UK, for Europe and for rest of the world,all the items shows domestic and international postage to the buyers (in UK and internationally) whatever the postage cost we have mentioned in the ebay listing, Customer can see the postage price in the listing before they will commit to buy and proceed to checkout the same we want to show in our web store so the buyer can see what is the item price and the postage cost as well. Waiting for your assistance. Please let me know if this plugin can do this “Import all the shipping cost and methods we have mentioned in ebay listings” to our woocommerce store.
Best regards.
Hello There,
Greetings of the day!
Please find the revert -
As we have too many items in our ebay store and postage prices are different for UK, for Europe and for rest of the world,all the items shows domestic and international postage to the buyers (in UK and internationally) whatever the postage cost we have mentioned in the ebay listing, Customer can see the postage price in the listing before they will commit to buy and proceed to checkout the same we want to show in our web store so the buyer can see what is the item price and the postage cost as well.
Okay
Please let me know if this plugin can do this “Import all the shipping cost and methods we have mentioned in ebay listings” to our woocommerce store.
It’s part of customization so you reach out to us with your complete requirement at support@webkul.com
Thanks & Regards Team Webkul
From the item description this is not clear, you mention “This plugin can list all the items from your WooCommerce site to your eBay account. The admin can import information related to products, categories, and orders from eBay to the WooCommerce store.”
So in plain words, can you sync items from woocommerce to ebay?
Hello There,
Greetings of the day!
Yes, you can sync all the items (product, category, attribute, orders) from eBay to Woo commerce.
For more knowledge you can go through with our User-guide.
User guide Link – https://webkul.com/blog/woocommerce-ebay-connector-plugin/
if you have any other questions or concern so you can connect with us at support@webkul.com
Thanks & Regards Team Webkul
no, the answer to my question is no! You cannot sync from woo to ebay. Correct?
Hello There,
Greetings of the day!
You can sync all the items (Product, Category, attribute, Orders) form Woo commerce to eBay.
if you have any issues please connect with support@webkul.com
Thanks & regards Team Webkul
Hi, a) Can the order import from eBay to Woocommerce be scheduled? I need a sync every 15 minutes b) can I have a different product description in Woocommerce than in eBay? for my business I need different text and different images to sell on eBay. c) I don’t want eBay to have the full stock qty as I have in the shop. Eg. WC=Qty 100 in Stock, eBay=Qty10 in stock. Is this possible?
Hello Sir
Hi, a) Can the order import from eBay to Woocommerce be scheduled? I need a sync every 15 minutes
-> Currently, admin can set cron for the auto-update of the product.with our module you can real time sync the order and manually from your end.
To sync order via cron interval time then it will be a part of customization ( a paid service ).
b) can I have a different product description in Woocommerce than in eBay? for my business I need different text and different images to sell on eBay.
-> With our module, product info like SKU, name, description, stock, images, and categories will get export and import along with the product.
If you want change the description then you can manually over ebay for now, rest we can customize the module so product description and images cannot be synced to ebay ( a paid service ).
c) I don’t want eBay to have the full stock qty as I have in the shop. Eg. WC=Qty 100 in Stock, eBay=Qty10 in stock. Is this possible?
-> It will be a part of customization.
For better discussion, please raise a ticket over support@webkul.com so our team will provide with you the solution accordingly
Thanks & Regards Webkul Team
Hi Does this plugin allow WooCommerce and eBay to synchronize inventory and listings, including images, descriptions, prices, titles etc?
Thanks, Farzan
Hello there,
Greetings for the day !!!
Thanks for showing interest in our plugin -
As per your query kindly please note that currently in our module you can synchronize inventory and listings, including images, descriptions, prices, and titles from eBay to WooCommerce
But Wouldn’t be able to do it vice-versa
If you have any other queries or requests kindly please reach out to us at support@webkul.com
Thanks
Hi
Thank you for the reply.
Would it be possibly to customise the plugin for it to synchronise vice versa too?
Thanks Farzan
Yes kindly please raise a ticket at support@webkul.com
Thanks
Hi, I have the following questions:
1. Is it possible to import variable products (even more than two variables) from woocommerce to ebay? Products on woocommerce are uploaded via the WP ALL IMPORT plugin.
2. I now use a plugin on woocommerce as I also have to synchronize stocks with the physical store. The management system of my physical store (from where I generate all the invoices, including ecommerce) generates a csv that is uploaded to an FTP which through a plugin installed on woocommerce (WP ALL IMPORT) updates my stocks automatically even several times a day.
So my question is through your plugin can I synchronize the stock level? How are stock synced between woocommerce and ebay?
Hello there,
Greetings for the day !!!
1 – No, it’s not possible from WooCommerce to eBay if you want it can we can customize it for you.
2 – Yes the stock can be synced
Further, for any queries or customization requests please reach out to the team at support@webkul.com
Thanks
Hello, i can not connect the plugin with ebay because the plugin need IDs that i havent. I write the support twice but any answer come back. please help.
thanks
Hello there,
Sorry for the inconvinience caused at your end please reach out ton us at support@webkul.com
Our team will check and help you get resolved the same.
Thanks
Good morning, I had a site with prestashop, now I have created a new one with woocommerce. On prestashop I used a module to synchronize ebay to the site. Now I have done an export of the products from prestashop to woocommerce. With this plugin can I connect and synchronize the products already present on woocommerce and on ebay?
Hello there,
Thanks for purchasing our plugin -
We will have to check the details of your website please reach out to us at support@webkul.com so that our team can check.
Thanks
Hello, I check you user guide but i need confirmation.
I want to export the listing from Woocommerce to eBay. I want change title, description, price on ebay but woo not change, only ebay. When connect I want only connect the stock quantity. You confirm that I can?
Hi There,
Currently, WooCommerce eBay Connector Plugin allows exporting products to eBay with all the details of the product such as SKU, name, description, stock, images and categories.
If you only want to change the price, description, and title on eBay and also want to keep stock synchronized in real time for both WooCommerce as well as eBay then it will be a paid customization.
You can reach us at support@webkul.com with the complete flow of your requirement.
Thanks
