45 comments found.
Hello, I dint receive any kind of reply from your side.
Hi the plugin is not working properly, the supercoin details are not displayed on product page or shop page. If I enable the option to display the supercoin message on the shop page my WooCommerce store will completely collapse. Moreover, the supercoin details are not showing on my cart page or on the account details page.
I have tried contacting your support team using support@buildwebbetter.com. but the mail is not delivering as the mail is is not valid.
Dear Team,
Still now i didn’t receive any response from your side it’s very sad and very bad customer support.
Hi the plugin is not working properly, the supercoin details are not displayed on product page or shop page. If i enable the option to display the supercoin message on shop page my woocomerce store is completely getting collapsed. more over the supercoin details are not showing on my cart page or on account details page.
Hi the plugin is not working properly, the supercoin details are not displayed on product page or shop page. If i enable the option to display the supercoin message on shop page my woocomerce store is completely getting collapsed. more over the supercoin details are not showing on my cart page or on account details page.
This plugin is still updated? Support still working?
I need to adjust points of an user via REST API. Is this possible ?
Hi, live preview is not working
hi,
I have a woocommerce site where I sell online courses.
I would like to encourage my members to share my products by rewarding them.
For example, after earning 500 points, a member can transform these points but not into a reduction on my store. but to give each member cashback to spend on an external store (for example Amazon).
Do you offer this option ?
Otherwise, I would have to manually convert my members’ points as soon as the minimum points to earn a voucher are reached.
I should be notified by email as soon as a member reaches the minimum number of points to transform them into a voucher.
so is it possible for the site admin to be notified as soon as a member reaches a specific number of points?
Hi, we are getting Critical Error on checkout-page because of your plugin. Nobody can buy our products.
Hello BuildWebBetter!
We are using SuperCoins on our website for a little longer than a year, and we are very satisfied with your product! Recently however, when we are updating Wordpress, Woocommerce and the PHP version we are encountering some issues which impact our website’s performance. After setting PHP 8.0 the checkout page isn’t working properly, and purchases cannot be finalised. According to Woocommerce’s error log this is the problem: “2023-01-25T21:32:56+00:00 CRITICAL Uncaught ValueError: max(): Argument #1 ($value) must contain at least one element in /home/.../public_html/wp-content/plugins/wsc-woocommerce-super-coins/public/wsc-class-woocommerce-super-coins-earn.php:178”
Please assist so that we can further use your plug-in after updating the site and PHP 8.0.
Thanks!
Is support completely gone? What about the paid support fee?
I purchased the plugin and installed it on my site and I am getting layout issues on the front end
https://ibb.co/02CMtQ3Hi,
Please e-mail us at support@buildwebbetter.com
We are always here to help you!
Thanks & Regards,
BuildWebBetter
Hello. Presales question.
1) Do you have leaderboard feature? I want to show a user table on the front end with their position number, username & total points.
Hello,
I activated the “Show SuperCoin messages on cart page” option and added a personalized message, but it does not appear on my cart page. Same issue with checkout page.
How to fix the problem?
Hi,
Please e-mail us at support@buildwebbetter.com
We are always here to help you!
Thanks & Regards,
BuildWebBetter
Hi, I’m interested in purchasing this plugin to replace an existing plugin from another developer that is now out of date and causing issues. I might have missed it, but is there a way to change the name of the reward points from SuperPoints to something I pick? Thanks
Is it possible to show the points accumulated by a user on the public front end. perhaps by using shortcode?
I’d like to create a unique page for each customer on the frontend, so other people can login a see how many coins a person has earned?
Hi rcwdm,
Right now only admin can see that but we will add this feature in our upwcoming version which will be release in this week.
Please e-mail us at support@buildwebbetter.com
We are always here to help you!
Thanks & Regards, Support BuildWebBetter
I’ve emailed you several times and you support team dont read my emails. I’ve also asked for a refund, perhaps you can get on with that please.
We bought this thinking users could buy products with points, but apparently they cant?
As in user can only buy certain products with coins, we want to restrict coin use to only certain products.
Hi,
We bought this thinking users could buy products with points, but apparently they cant? Yes We can do this.
As in user can only buy certain products with coins, we want to restrict coin use to only certain products. Yes we can restrict coin use to only certain products.
Please e-mail us at support@buildwebbetter.com
We are always here to help you!
Thanks & Regards, BuildWebBetter
I’ve emailed you several times and you support team dont read my emails. I’ve also asked for a refund, perhaps you can get on with that please.
Fancy answering the question? How do your restrict coin to only certain products?!
How do I move the bonus points position of the product page to the product title
Hi,
Please e-mail us at support@buildwebbetter.com
We are always here to help you!
Thanks & Regards, BuildWebBetter
Hello, is it possible to use this plugin for two currencies? And to have different points conversion for each currency?
Hi Divadyx,
Yes, it is possible
We are always here to help you!
Thanks & Regards, BuildWebBetter
Supercoin Email Notification is not working. We have submitted a new ticket for support@buildwebbetter.com since 22nd May 2022 , and we get NO REPLY from your technical support team regarding to this problem. Please reply at least let us know on how to solve this problem.
Hi Selleevent,
Please got through the documentation of plugin. Everything is working properly we have provided documentation for the plugin. You have posted many issues in comments and this is because you are not doing the settings properly.
So please check once again your settings and let us know.
We will happy to help you.
Thanks & Regards, Support Team BuildWebBetter