967 comments found.
Why are there no updates?
Hello,
We have released an Android update today, which contains minor bug fixes. So you can have a look at it.
There is not any features related update yet. We are working on it, and it will be released soon.
Thanks. Potenza Global Solutions
Kindly try to launch update with latest google privacy policies
Hello,
We have commented on your ticket you can check there.
Thanks. Potenza Global Solutions.
Hello,
1- I bought this application and I haven’t used it yet, my question is, what skill should I have to install and use it correctly, I have no knowledge for the mobile application (I’m just a wordpress integrator and I buy this application to use it with my woocomerce site)
Thanks
Hello,
please create a ticket on our support (https://potezasupport.ticksy.com) and provide detailed information so that we can check and guide you in a more organized way.
Thanks, Mitesh
hello can i have you whatsapp numbere please i need to be sure about your app before purchaing it
Hello,
If you have any queries, please create a pre-purchase support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organized way.
Thanks, Dinesh – https://www.potenzaglobalsolutions.com/
Can the payment method be customized to adapt it to the ecommerce solutions of my country?
This would be done in wordpress and would it work in the apps?
Hello,
In Ciyashop payment integrated in web view so whatever payment modes are there in your woo-commerce site it will display in app side.
I want to change My domain name to another domain name. I purchased it but used it on my test domain. now i want to deploy on main domain. will you please tell me method how to renew the license key
Hello,
Please create a support ticket on https://potezasupport.ticksy.com/ so that our concerned team can look into this and guide you in an organized way.
Thanks, Dinesh, https://www.potenzaglobalsolutions.com/
Are there updates coming?
Hello,
There will be no updates in the upcoming days.
Hi, when will the pgs-woo-api plugin be updated? we are currently using 4.3.0
Hi, i want 1 android app, before i can buy , i would like to ask, can you able to customize and add for me admob and Facebook (Native, Banner, interstitial) ads which can be displaying on the app screen when user use the app? Please help me on this! I want to buy, If YES how much will cost on customization?
Hello, Yes, we can do customization based on your requirement. we achieve both points but we required more details on this so please create a Pre-purchase ticket on https://potezasupport.ticksy.com/ so we can provide a solution to your concern
Thanks PotenzaGlobalSolutions.
I have some pre buy question, 1. Does the payment comes from the gateway i selected on the wordpress web. 2. Does it has a user delete account function as its required by apple. 3. Can i use the web in development mode also which means people can order from the website as well as the app.
Hello,
Please create a pre-purchase ticket on the https://potezasupport.ticksy.com/ so that our concerned team can look into this and guide you in a organized way.
Thanks, Dinesh
Hello team, please is there any new updates in the next days ?
Hello,
please create a support ticket on https://potezasupport.ticksy.com so that we can guide you in a more organized way.
Thanks, Mitesh
Dear, i want to buy this app for my website . i am new in this field . i am using emarket theme from envato . can i use this app for my market place . my website link is : oidokan.com can i use this app for my business and the demo i have seen in the app is my website all products and other things will be perfect match with your app . can u please tell me about it . and is this app for ios and android . please let me know after your confirmation i’ll Purchase your app thank you
Hello, Please create a pre-purchase ticket on our support https://potezasupport.ticksy.com/
We have made a demo application that supports multiple stores/websites as per its API settings so you should register in that as per the documentation https://docs.potenzaglobalsolutions.com/docs/ciyashop-playstore-demo/ and run the application.
There are 2 types of conflict that may arise
1. Due to website settings or plugins 2. Due to app code
We will look into it and guide you if there are minor issues we may fix them or provide you estimates.
Thanks for showing interest in our product,
Team Potenza https://www.potenzaglobalsolutions.com/Hi, is there any upcoming update with latest android sdk
Hello, Currently, Ciyashop is compiled with Android SDK 30(Android 11). We are planning to update it to 31 SDK in a couple of months, after testing on a couple of stable android 12 based devices.
If you have any queries then we request you to create a pre-purchase ticket on- https://potezasupport.ticksy.com/ so we can assist you in an organized way.
Thanks, Team Potenza https://www.potenzaglobalsolutions.com/
Hello
Android app display ciyashop logo when loading, i changed app logo but in loading still default one
https://pasteboard.co/72Q5LAhSD4oG.jpgHello, Follow ciyashop document to change the logo from the android source code.
Document Link: https://docs.potenzaglobalsolutions.com/docs/new-design-ciyashop-android/?section=change-splashscreen-9
If you have any other query then we request you to create a ticket on- https://potezasupport.ticksy.com/ so we can assist you in an organized way.
Thanks, Team Potenza https://www.potenzaglobalsolutions.com/You guys were working in integrating Terrawallet. Was it done?
Hello,
Please create pre-purchase ticket on our support https://potezasupport.ticksy.com/
Thanks, Mitesh
You should have answered here as it’s just a simple Yes or No. What is this comment section for then? I don’t want to go through a lot of hassle to get a simple Yes/No answer.
PS: I see many pre-sales queries answered above.
Hello,
Yes Item support Terra Wallet as addON (Feature depend on third-party so any change in it may reflect to the feature)
so more details please create ticket so support can guide you in an organized way.
Thanks, Mitesh
Hello
1. If a customer adds a products to the cart, he may get the option to increase the product quantity manually?
2. If a customer searches the product spelling wrong. So will there be simillar products out there?
3. If we login with mobile number only instead of email. This Feature can be?
4. This is my last question, When The products will appear in the list in the homescreen or category, does the Add to cart button and the button to increase the products quantity? ( LIKE JIO MART APP).
I thought you would understand my whole problems.
PLEASE ANSWER THE ABOVE PROBLEMS GIVEN BY ME TO ME AS SOON AS POSSIBLE. After which I can purchase your software.
Thank You
Hello, We Appreciate your query
1. If a customer adds products to the cart, he may get the option to increase the product quantity manually? =>Yes, customers can increase or decrease product quantity from Cart.
2. If a customer searches the product spelling wrong. So will there be similar products out there? =>Search is based on character matching of the word so if the customer types half of the spelling and search then he will get the result according to the entered text.
3. If we log in with a mobile number only instead of email. This Feature can be? => Currently Email is mandatory for signup but we can achieve this functionality by customization.
4. This is my last question, When The products will appear in the list in the home screen or category, does the Add to cart button and the button increase the quantity of the product? ( LIKE JIO MART APP). => For Now buttons for increase/decrease are only available on the cart page but we can do customization work to achieve this functionality.
Please make note customization points are only done for you so you need to pay extra to achieve that functionality.
If you have any query then we request you to create a pre-purchase ticket on- https://potezasupport.ticksy.com/ so we can assist you in an organized way.
Thanks, Team Potenza https://www.potenzaglobalsolutions.com/
Hello!
Until now I used an old variation of the app and everything was fine. Now after your update some things went wrong:
1) Too large space in header see here: https://prnt.sc/1zgaac8
2) When I click on the “View Store” button the app crashes: https://prnt.sc/1zgdb0p ( Requires correction )
3) I want to disable the OTP on Registration but you guys changed the code and I can not find how to do it: https://prnt.sc/1zge01s
4) I want to display my basket instead of my coupons on the main screen: https://prnt.sc/1zgevd3
It is highly recommended that you update your guide is out of date for the latest updates of the app
Hello,
Please create a support ticket on https://potezasupport.ticksy.com/ with the Admin panel and FTP details along with your query so our team can assist you in an organized way.
Thanks, Potenza Team https://www.potenzaglobalsolutions.com/
Hello, I have installed woodmart and dokan pro and i would like to be sure of this before buying.
1 – A split payment plugin from Mercadopago Argentina will work well? 2- It will continue to working with woodeliverydriver (plugin connected to a Delivery and Dokan app). 3- Is it compatible with terawallet? 4- If necessary, can someone experienced change the code of the app to be compatible with my page?
ThanksHello,
Thanks for showing interest.
1 – A split payment plugin from Mercadopago Argentina will work well? => As we have web-view checkout it will work. Web-view checkout sync with your website so any payment gate way will work if it is working in your website.
2- It will continue to working with woodeliverydriver (plugin connected to a Delivery and Dokan app). => Currently this plugin is not supported. You can customise the application as per your need.
3- Is it compatible with terawallet? => Yes, It is compatible with terawallet but Transfer and referrals will not supported. You can add money and use at checkout from wallet. You can also see the transactions
4- If necessary, can someone experienced change the code of the app to be compatible with my page? => Yes, if you have knowledge in Android JAVA development you can change the code as per your requirements. We are also providing customisation with paid charges.
If you still have any query then please create a pre-purchase ticket on- https://potezasupport.ticksy.com/ with details so we can assist you in an organised way.
Thanks PotenzaGlobalSolutions
Hello, I installed almost all the customers apps that i found on your Insights page, none of them works well, and lot of them were created by the app teams or friends, which very most of them have no real content or linked to real stores. I see on Codecayon that you made hundreds of sales, can you share with us only 10 example of apps that work for real customers with real online stores?! You can send them private if you dont wish to do that public. We would appreciate that. Thanks
Hello,
Thanks for taking interest in our item.
Can you share purpose for the same with your current website?
Thanks, Mitesh
I didn’t get what you mean, but anyway, we installed the apps on physical android devices and emulators. we could not build any clear picture of app functionalities. All the apps that we tested from your insights page seems to be sample apps not real stores apps. So, we wouldn’t buy according to the results of our tests, because they were 90% negative. We understand also that you could have tens of real customers, but you dont share their data for their privacy and security. Else than the very good documentations that you have, and the nice mentioned features, we could not find other thing that help us to decide to buy an expensive app without testing it, or see live real examples of it. We already lost lot of money by trusting famous online markets which no one could refund us for any case. We hope that you understand our and our customers concerns. Thank you.
Hello,
Please check below apps
1. https://play.google.com/store/apps/details?id=com.soconvenientstore.webstore
2. https://play.google.com/store/apps/details?id=com.Indiefur.petsupply
3. https://play.google.com/store/apps/details?id=com.souq.indonesiamarket
4. https://play.google.com/store/apps/details?id=com.cipl.meandmo
5. https://play.google.com/store/apps/details?id=com.mobile.shop
6. https://play.google.com/store/apps/details?id=tronik.shop.com
If you have any query then please create a pre-purchase ticket on- https://potezasupport.ticksy.com/ with details so we can assist you in an organized way.
Thanks, Mitesh
Thank you very much and we appreciate that and respect sharing that with us. Now the question: We noticed that some examples uses the Woocommerce checkout page, and the first project store has its own custom checkout page which is based on the woocommerce template, which it target only local customers and has local payment gateways ,so no need to any international payment gateways or so.. only apple and android pay plus to the local gateways. We think that would be not a problem, right? Also.. the store has many premium themes and pages that designed only with Elementor page builder, and we noticed that your theme has an Elementor version also. So can we use yours or ours, or only your theme? - We installed many examples on an android emulator, each example create a default app name which is: Clothes market or something like so.. maybe this can be fixed by customization i think. Thank you for your positive understandings which helped to go further and thanks to the Market team. Best regards
Hello,
please create a pre-purchase ticket on- https://potezasupport.ticksy.com/ with details so we can assist you in an organized way.
Thanks, Mitesh
Hi is it possible to use video ( youtube/facebook ) on the home page of the app.
Also I am planning to use following Wp plugins – 1. EventON – WP Event Calender 2. Facebook – All in one 3. Easy Social Share Button 4. Share Stream for Wordpress 5. Premium SEO Pack 6. Essential Grid Gallery 7. Ultimate Video Player
Will it support ?
Hello,
We have video support on the product details page. Please check the documentation here:- https://docs.potenzaglobalsolutions.com/docs/new-design-ciyashop-android/?section=video-support-product-detail-4
Apart from this all listed functionality or mentioned plugin are not supported.
If you have any query then please create a support ticket on- https://potezasupport.ticksy.com/ with details so we can assist you in an organised way.
Thanks PotenzaGlobalSolutions JV
