95 comments found.
Hello. Presale question Can I use your plugin to SELL diferent type coupons? I am planning to use it as credit system.
Example:
Coupon 1 price 50 gives you 50 “credits” (internal money to buy things)
Coupon 2 price 100 gives you 120 “credits” (internal money to buy things)
Coupon 3 price 200 gives you 300 “credits” (internal money to buy things)
Thanks in advance
Hi.
Your requirements are not achievable using this plugin.
However, we have another plugin that can be helpful for you. We have not officially launched it yet due to some organizational processes remaining. You can read more about the plugin features here: https://giftcard-for-woocommerce.progostech.com/documentation/
If you are interested, we can sell it to you. Please reach out to us at support@progos.org.
Thanks & Regards,
ok thanks
You are welcome
Can I use this coupon plugin to apply three different conditional percentage discounts within a single coupon?
For example, in a single coupon:
5% discount for a cart value up to $49, 10% discount for a cart value between $50 and $99, 15% discount for a cart value above $100
Is this possible with the plugin?
Hi.
Thank you for showing interest in our plugin.
Currently, it is not possible with our plugin to have different discounts from a single coupon as you explained in your comment.
However, we offer paid development services in which we add new features for our customer for a fee.
If you are interested in custom development, please reach out to us at support@progos.org
Regards.
Presale question. Can I set the local time? Because my freind using your plugin and not reset 00.00 (european time), just at 01.00.
Hi.
Thank you for showing interest in our plugin.
Please send us a detailed requirements email at support@progos.org as we are not able to fully understand it. We will assist you.
Regards.
The coupon Usage limit by interval type: “Per day”. The Usage limit by interval: “1”. The costumers can use the same coupon 1 time per day. So it reset every day. But it not reset at 00.00, it’s resetting at 01.00. The server time is correct.
Hi.
As we requested before, please send us an email at support@progos.org as we require some technical details about it.
Looking forwards to your email.
Thanks & Regards.
Presale question; will this plugin work as a stand along gift card solution for an ecommerce site? I run a site that sells printed apparel but would like to sell gift cards as well where the customer can set their own gift card amount when checking out. Can this plugin accomplish this? Thanks!
Pre sale question. By examining this photo https://prnt.sc/nKl2JByDrWAy I understand that I need to manually activate those two options which is not practical if I have to do it for every coupon. Is there a way to make those two checkboxes activated by default? Regards Leonidas
Hi.
Thank you for your message.
If you are generating or importing the coupons using our plugin, you can set the field values so that the two options will be activated.
However, if you need those to be activated by default for the existing coupons, this is not currently possible.
That being said, please reach out to us at support@progos.org and we will provide you with the appropriate solution to meet your custom requirements.
Regards.
Pre-sales question: Hello, we have the following need: The customer purchases a product and receives 10 or more discount coupons for individual use after the order is approved. In addition to sending to his email, the coupons must be listed in his My Account.
Is this possible?
Hi.
Thank you for showing interest in our plugin.
Currently, you can manually send the coupon to the customer individually.
However, send the coupons automatically is not possible with the current plugin.
We provide custom development services in which we charge fee and add custom features for our customers.
Regards,
Does this plugin have time limit . Like when I set percentage discount and the time and date it will ended ..the time is it included too
Hi.
Thank you for reaching out to us.
By default, you have an option to set the coupon expiry date. The coupon will expire on the date specified at 00:00:00 time.
However, there is no option to set the time like 12:30:00. The good news is that, this feature is achievable through paid customization. We can add this for you.
If you are interested, feel free to reach out to us at support@progos.org.
Regards,
Hi. I have the following pre-sales question. With one coupon to give client 25% discount on specific products and 15% to other specific products.
Hi.
Thank you for your interest in our plugin.
Unfortunately, the feature you mentioned is not currently available. However, the good news is that we can achieve your requirements through custom development. We offer custom paid development services and can add this feature for you.
Please feel free to reach out to us at support@progos.org for further discussion.
Best regards,
Pre-Sales Question: Can a coupon be created for a specific money amount and emailed to the customer when they purchase a certain product ? Can the coupon only be used once for that customer ?
Hi.
Thank you for showing interest in our plugin.
You can create a coupon for a specific money and the coupon can only be used once for a customer. However, the plugin currently does not have the feature to email the customer when they purchase a certain product.
The good news is that, we can customize the plugin for you on a paid request.
If you have any further questions, feel free to reach out to us at support@progos.org.
Regards.
presale question; Can I do BOGO coupon on entire category with equal or lesser value. So if customer purchase 2 item from that category the less valued one will be discounted ??
Hi.
Thank you for showing interest in our plugin.
The feature you have mentioned is not available in our plugin. However, this is something that can be achieved.
Please reach out to us at support@progos.org so that we can assist you with this.
Regards.
Can this be configured per user role?
I want to create coupons for guest customers only.
If the customer become our reseller, the coupon I created for guests should be able to be used by our reseller
I would also like to create a coupon code specifically for resellers only
Thank you
Hi.
Thank you for showing interest in our plugin.
There are more than one ways to restrict the coupon usage by the user roles. Please reach out to us at support@progos.org so that we can help you.
Regards.
HI, Can I create an article that generates a discount coupon, and when that customer makes a new purchase, the coupon is automatically applied to the cart? we do not use a text box to enter coupons
Hi.
Thank you for reaching out to us.
You requirements require custom work to be done.
Please reach out to us at support@progos.org. Our development team will assist you for this feature.
Thank you.
Hi, is possible with your plugin to auto generate (I choose the import or % of coupon) and send a coupon via email to a customer after that make order of minimum of x amount (i set the amoount)?
Hi.
This is possible with paid customization of the plugin.
If you are interested, please email us at support@progos.org and we will share a quote with you.
Thank you.
The day after tomorrow is the website opening day.
If I buy today, will I get immediate support if I run into a problem?
Hi,
Greetings. We respond within 24 hours max. If you have any questions or concerns, feel free to forward your issue at support@progos.org, to get instant response.
Thank you.
Hi. I bought it now. All functions do not work. please reply as soon as possible.
Hi,
Greetings. Hope you have set all the settings. Forward your issue at support@progos.org, we’ll respond within one business day.
Thank you.
When is the support available?
I’ve emailed you 3 times.
Please tell me. your country standard time. thanks
You don’t want to support? Request a refund.
Hi, We already synced with you in the email thread. Please check.
Thanks
We replied to your email, make sure it’s not in your spam. Thanks.
ok
Hello,
Can I show coupons for products only if selected?
Can I also only show coupons that are active that have to do with products that are in checkout and cart? Or does it show random coupons in the cart and at checkout? Or does it show any coupon whatsoever, in case without a segment, for the area of checkout nad cart?
Hi,
Greetings from ProgosTech! Yes, the plugin allows you to add for specific products in cart. Yes based on provided settings you can show applicable coupons on cart/checkout/my account page. Irrelevant coupons for specific user or used coupons won’t show on cart/checkout.
Thank you.
Hi,
I ask if he can show only the coupon that is linked to specific products?
And do not show coupons that are not applicable for that category, Example: If I create a coupon for clothes only, and the customer arrives at the cart with electronic products, will it show electronics-only coupons? Or can show the cupons of clothes?
?
Hi,
Greetings. I got your point. Yes, you can set a coupon for specific product/category. Cloth category coupon will not show for electronic products in the cart.
Thanks
coupon demo is not working. Can you please check
Hi, The demo seems working, can you directly check at https://plugins.progostech.com/. You can email us as well if you have any questions or concerns.
Thank you
will this plugin allow me to create time bound coupon to be sent to customers in email automations? I want to be able to email coupon to the peopl on my list a coupon that expires in lets say 3 days?
so basically a coupon with a countdown timer
Hi,
Greetings from ProgosTech! Yes, you can set expiry date. Moreover using our plugin you can also set usage limit per interval like per day limit or per week limit and so on. If you still need some custom solution, you can email us at support@progos.org.
Thank you
Hi, where can I see the demo for this plugin? the preview button doesn’t show any coupons
Hi,
Greetings from ProgosTech! Thanks for reaching out to us. It seems the coupons got expired, we will check and reset the demo soon.
Thank you
I have an error and cannot download the CSV template for import 
Could someone share it ?
Hi,
Greetings from ProgosTech! Thanks for reaching out to us. Please email us the details and error statement, at support@progos.org to get this resolved.
Thank you
Hi, i am setting up a 5,000 pcs coupon with expired date of 28/02/2023, I use the sample csv and upload 5,000 of them. After uploading them, it’s showing an expired date of 28/02/2022, instead of 2021. However, when i upload only 10 pcs, it works well. May i know how can i fix this?
Hi,
Greetings from ProgosTech! Thanks for reaching out to us. Please email us the details and csv you are trying, at support@progos.org to get this resolved.
Thank you.
yes, i did send an email right after i leave this msg. please check
Please share csv file with us on email.
Thank you.
