2011 comments found.
Ticket ID is 54756.problem not yet solved. From the server provider, issue does not happen , since they already changed my server as per my request . but until now i am facing the problem to login in , customer login not working on my website. Please let me know what I have to do, I think it’s your responsibility. as you have to insure all of your existing features working properly
Our support team is assisting you on support zone. Please use a single support section. Thanks.
Do you plan to add megamenu with admin control?
Not yet.
Hello, Admin panel loading 80 second minimum . ...i am looking for solve this problem .
Here is now midnight. We are already taking care of this. We hope it will be solved on tomorrow within office time.
This problem have been start 3 PM standard GMT +6.so please take care of it .In 19th May i bought this and start working to upload product today but unfortunately in the first day ,first hour i am in problem . let see whats is in near future !
It’s may have problem but also it has solution. Don’t be worried.
Request (54756) has been received by ActiveITzone. please take care of it.and cordially request to do it by today.
We are already assisting you on support zone.
Hello, I enter the purchase code, but t is loading indefinitely…..
Here is now midnight. We are already taking care of this. We hope it will be solved on tomorrow within office time.
please answer the request code is 54662
Here is now midnight. We are already taking care of this. We hope it will be solved on tomorrow within office time.
Hello admins, two questions: 1- Is now email notification available for seller ? (to inform seller that he has an order or it is always only for admin?) 2- I have seen in product description that you added OTP, it is an add-on or it is included in The Shop – PWA eCommerce? For the end, i have a suggestion, please choose sms gateway which are not too expensive for every body and available in more than 200 countries i have 3 examples: ( https://bulksmsonline.com/developers / https://1s2u.com/sms-developers / https://smsala.com/docs ... ) i can provide API Key, username, password and Sender ID for all this for live test Thank you for all
1. Currently notification is only for admin. 2. Otp included to the main script. Thanks a lot for your suggestion.
Are mobile apps included
From this application you can build your android app.
Admin can set setting to show full price or price like 1M, 1B- how i do this option not available pl guide
Please contact to our support team here.http://support.activeitzone.com/
Pleass show Separate price and tax
Thanks for your suggestion. we will check in future.
Hello, just my thought. Isn’t it more better for us to have the “Ask about this product” below the “Instock” than Contact admin? I mean, why not swap the location of contact admin with ask about this product, especially when the product inquiry which is most important seem hidden. Thanks for the feature
2. I can no longer see the option for admin to login as a seller into a seller’s shop. This was necessary when sellers had issues
Thanks, for the update. We hope we will get more shipping updates and offline payment like bank, mobile money for African markets. Thank you
Thanks for your suggestion. Yes. we will add more options for shipping process as well as offline payment and POS features will implement soon.
hi team is there on future update bkash nagad payment will available ?
Yes. We have plan to add bkash to the script. But it will take some time.
Hello ActiveIt team, may I kindly know when is direct customer to seller chat coming ?? So they can chat together with multi vendor addon instead of with admin
Please check the new update.
Oh!!! I thought chatting ability just like u ve on home page. Looks like this is like message in active e commerce
Yes.
Can i disable the marketplace and use this theme as a single shop website ? Is there any feature that helps to enable or disable this theme from multi-vendor to single shop theme and verse versa.
It’s single vendor shop. If you want multi vendor option too then you need to purchase The shop multi vendor addon. And yes. You can use the site on both system.
Hi, just to make sure if i understand you right. 1- do you mean this theme is a single vendor shop, and i have to buy addon in case i want to activate the multi-vendor system? 2- by saying ( yes. You can use the site on both system ) Do you mean if i buy the multi-vendor addon i will be able to use the site on both system? 3- is that means the theme has enable or disable multi-vendor option ?
Hello, 1. The Shop – PWA eCommerce cms itself is a single vendor ecommerce system. If you want to use multivendor system then you have to purchase the multivendor addon “https://codecanyon.net/item/the-shop-multivendor-addon/35999667” 2. Yes. 3. By clicking off on multivendor addon you can enable or disable multi-vendor option.
Hi .. i got that point.
You have 3 themes that look identical at first sight 1- the shop 2- active ecommerce cms 3- active super shop multi-vendor cms
I would like to ask you what are the differences between those 3 themes?
1. The shop PWA- ecommerce CMS build with Frontend with vue.js. and backend with Laravel. Its Chome based PWA app. 2. Active Ecommerce CMS build with Frontend HTML and backend with Laravel. It has separate flutter app. 3. Active Super shopCMS build with Frontend HTML and backend with CodeIgniter. It don’t have any app.
Hi, i would like to ask you few questions if i may
1- what’s the difference between personal project and commercial project? 2- in the shop theme, is there an option to enable/disable add to cart, If i want the products to appear as classified ads so customer can directly contact the seller ? 3- when will you add chatting between seller and customers to the shop theme ? 4- the features of the shop theme are to many, and they are advanced from what i read, if i want to start with the minimum features of the theme so i can add features one in a time, is it possible to enable/ disable features based on what i need at a time?
1. Personal projects: If you want to use for your own usages then its personal project. Commercial project: If you want to sell the script to your end customers then it will be under commercial projects.2. No. this option is not available. 3. We released a new update yesterday and included a feature customers product query. 4. This need to customize your script.
In our market we don’t use credit cards, bank transfer… etc Instead we use mobile money, easer and faster for people. How can i add that service to the theme i want to buy ? Or , will you add that service for me ?
Yes. By customizing your sccript we can add those service for your script. To discuss about customization please contact our support team after purchase. Our support link: http://support.activeitzone.com/
Product based, weight based, number of quantity based shipping feature must be available for ecommerce
Reason is, what if a customer orders 1000 products, then we can’t ship 1000 products for just default shipping cost
Another reason, what if a customer orders 1000 products, those are greater than 100 Kg, we can’t again ship the heavy weighted products with default shipping cost
Because the products are , weighted, sized, quantified
And there should be options to choose entire State for a zone, because the shipping cost would be same for entire state, which has 1000 of cities
Thanks for your suggestion. We have plan to add more option for shipping method in future updates.
do you have android and ios apps for multivender?
Its Chrome based PWA app.
POS is possible in Next update
We will add POS to the item soon.
Is there manual payment?
Not yet included.
hello first of all. It is a standard feature in all international e-commerce sites. Next to the price is a text stating whether VAT or taxes are included in the product prices or not. your script doesn’t have this either. You must make this mandatory in accordance with e-commerce laws. this is an issue that should be standard atten. On another issue, taxes should appear on the invoice both as an amount and as a percentage. You did not add the manual payment option as we would enter the bank account information. All of what I wrote is a legal requirement. If you are doing this job in Germany, England, America, France, Turkey or anywhere where there is a tax system, all of what I wrote is legally mandatory anyway. You urgently need an update on this. This should be mandatory even on the envaton website. These are essential for consumer rights in international currency trade.
Tick tock tick tock time was running out. Do you feel comfortable when you have a customer that you have hurt so much?
We didn’t find any website where taxes and VAT is written next to Product price websites like ALiexpress/ alibaba. Can you show us any documents for international ecommerce regarding this? In our script its come out on the checkout process and yes in our invoice taxes have shown which is standard ecommerce system. We didn’t add offline payment system to the script yet. We have plan to add in future updates. Thanks.
If you want to see it, don’t go too far. You can look at the opencart themes of Themeforest, or if you want to see a place that works internationally, you can look at otto.de
You made me wait too long in the manual payment update. You should have taken it out by now. I don’t know if you’re aware, but 90% of your customers are expecting manual payment. I think you’d better stand at the head of your team that you claim to be not a robot and pull this update out smartly. Everyone is waiting for your manual payment plugin, I don’t know how long they will wait.
We already mentioned that we will add manual payment feature simultaneously. And yes, we have a priority list on every item updates. Thanks.
when are you going to do it? I’m looking at the history of your support requests and for over 6 months all your customers are still waiting for you to add the manual payment. What have you been waiting for so long with your non-robot team?
Already cleared about that.
I think you are making fun of your customers. You made a so-called update, there is no VAT or tax information on the product page, there is no manual payment system. what is your purpose? As I said, people have been waiting for what I said for 6 months late. you are making updates according to your head and distracting people. If you’re going to serve like a man, give it back, if not, give everyone’s money back. Is it possible to be an e-commerce without a manual payment system? come to yourselves as soon as possible
It’s not a place for fun.We are working hard for customers.You have some misunderstanding may be.You are saying again and again about 6 months.It doesn’t mean after 6 months you can not download the item with update files.Also you are forcing us to implement your requirements on the item which is completely breaking the item policy of envato marketplace.We are noting all customers requirements and simultaneously we are implementing one by one.Keep patience please.Your required offline payment must be implemented.Don’t be worried and thanks in advance for not forcing again and again.
Let’s make something clear, first of all, you can’t say that VAT and tax information is not available on the product page in all internationally operating e-commerce platforms such as alibaba, eBay, amazon, this is already a legal requirement. On another issue, you say to your customers that you have taken the manual payment to the update list in the classical way for 6 months, and you have released 4 update packages on top of it, and now you are trying to bring the need for customization free of charge by accusing me. First of all, you will know your place, you will not speak lies. You have been distracting people for a very long time, you have now officially made a commercial interest in manual payment. Do you have a claim? This issue has become a matter of pride, you can’t make promises to anyone and keep them busy. the evidence is here in envato. Dozens of people have written to you and told you, they have all bought from you. I’m not a simple person that you make fun of like that, come to your senses. If you’re going to do honest business, stand by your word to people and do it. Then everyone thank you, including me. You’re the one who doesn’t keep your promise and you can’t turn the business into a commercial one after months. you have to make the manual payment system you give people and share it for free. If you don’t do this, envato has to fine you too. for not keeping your word by making promises to dozens of customers.
We are not going to arguing with you anymore.We already inform you about our statement.You can not force us more.You are saying envato has to fine us.It’s ok.You can inform envato even.
Why does “The Shop” appear above the actual shop name when sending website URL in WhatsApp or other instant messaging apps?
Do you purchase this item yet?
When the bkash payment gateway will be added?
We will add simultaneously. Thanks.
