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Discussion on WooCommerce SuperCoins - Points and Rewards

Discussion on WooCommerce SuperCoins - Points and Rewards

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BuildWebBetter supports this item

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45 comments found.

Hi Build Web Better, Please reply to our email from selleevent@gmail.com . After installation of your SUPERCOINS plugin, the problem for Buyer email inbox and Member Account My Bookings cannot receive ticket after purchase ticket, REMAIN UNSOLVED.

Hi, I am interested in purchasing the plugin,dropped you an email, kindly check that and revert.

Hi Jasdeepsaini

We have not received any email.

Please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

HI, Thanks for the quick response I dropped you message via Evanto profile, kindly check that, if not received , I will write again and drop to the email you provided. Thanks

Hi Build Web Better, please reply to our email as it is now more than 3 days?

Hi selleevent,

Our support team is regularly in touch with you over email. It is not good attitude to post false comments over here.

We are always here to help you and we will.

So please don’t make the comment section a communication platform. For communication, we have helpdesk you can reach us and we will be happy to assist you.

Thanks & Reagrds Support BuildWebBetter

Hi Build Web Better, we have encountered another new problem for your SUPERCOINS plugin. SuperCoins cannot redeem to deduct final bill in checkout page. We have sent you a new email for this technical support. Please check our new email from selleevent@gmail.com

We have purchased this reward point supercoin plugin from your Envato store. New registered account use IS NOT receiving points. Reward Point TAB was missing in Woocommerce My Account Page. We have sent email out already for this matter. Please check our email is selleevent@gmail.com

Hi Selleevent,

Sorry for the inconvenience

Our team is working on it, We will get back to you as soon as possible.

We will happy to help you.

Thanks & Regards, Support Team BuildWebBetter

Hello Build Web Better, We have updated the new version of 1.1.0 as per your recommendation for this problem troubleshooting. But it IS NOT WORKING at all. Please reply to our email immediately from selleevent@gmail.com . Since it was 2 days already your technical team never get back to us.

This problem has just been resolved.

Reward Points for New sign up account is not working

Hi selleevent

Please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

Woocommerce My Account page is not showing “Reward Point” tab , was missing . Cannot click on it.

Hi selleevent

Please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

we bought supercoins, but if we set it up that the coins will be add automaticaly, people can’t pay anymore. They will not be directed to the payment page. It works when we put it on manually, but that is not handy because we get a lot of orders and we really need it to be automaticaly. How can we change this? we have tried everything we can think of.

Hi bakmutsenzo,

Sorry for the inconvenience

Our team is working on it, We will get back to you as soon as possible.

We will happy to help you.

Thanks & Regards, Support Team

Hello Respected,

I have a question related to your plugin. Please let me know if your plugin performs the below-specified conditions.

1. When a single check-out basket is under $100 customer get 1 point for each dollar spent (the minimum point requirement to claim are 100 points they get $5 off for every 100 points).

2. When a single checkout basket is $100 + then the customer gets 2 points for each dollar spend. (Point earned on today’s purchase can not use the same day it has to use at the next checkout.)

If yes, then let me know if this feature comes in a free version of the plugin or of the paid version of the plugin.

Let me know if you have any demo page or demo plugin on which I can test it. If yes then please provide me.

Hi voidekwebolutions,

Currently this feature is not available in our plugin. But We will review your suggestion and will implement in upcoming release.

If you have any concern or feedback please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

Are you running the latest PHP version (8.x), or is this module still running on the old PHP version? I can’t find anywhere a listing on which PHP version the module runs. I can’t buy it and find out later that this module only uses PHP 7.4 and below :-)

I hope for an early reply so that I can pass this on to my customers or recommend it.

Hi aouzounis,

This plug-in is compatible with the latest version of PHP.

If you have any concern or feedback please mail us on support@buildwebbetter.com.

We will happy to help you.

Thanks & Regards, Buildwebbetter Support Team

Hi, Pre purchase question: I am looking for reward system in which, i wanted to upload mobile number (or user id) with reward point and expiry date (by excel sheet). Login will be with opt (SMS-OTP will be sent only if these checks satisfied: pre-entered user mobile no. with reward point and validity date) after all checks OK user will get SMS and enters in the system, he can see the eligible products which he is entitled to redeem. he will redeem, while putting the delivery details and address etc. That’s it. While redemption email will go to user and admin.

how to check if this script can do the same.

Hello, is the plugin support Dokan?

Hi digitalmkz Yes, Our plugin support Dokan.

Good, is the plugin any have trial for premium feature? only 7 days trial for I check compability to testing functionaly my website.

sorry digitalmkz, this plugin don’t have any trail package. you can purchase this plugin if you are facing any problem regarding this plugin we are here to help you Thank you! Support Team

Congratulations! Nice work, nice plugin. A little remark, an oversight surely, but I spotted two non-translatable values in the file public/pages/my-account-dashboard.php at the lines: - 95: “Enter SuperCoins for generating coupon:” - 100: value=”GENERATE COUPON” Therefore it is impossible for me to translate them into my language. Thanks

Hi WebPixelia

Please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

Hi WebPixelia,

New version of plugin is available. We hope your issue is resolved.

If you have any concern or feedback please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

Hi,

Thank you for your responsiveness.

I sent you an email because I am having an issue.

Hi

How do I translate the points expiry date?

Ex: on the panel it is written your points expire in 90 days and the date in front of March 15, 2022.

How to translate the word “March” into the language that is Março in Portuguese

I sent the email and got no response.

Sorry for the inconvenience. We had replied you over mail. Please check.

The plugin I activated has a front end error https://noiymy.vn/wp-content/uploads/2021/12/1.png

Hi Tinit711

Please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

Orders created from admin shop order are not counted coins

Currently this feature is not available in our plugin. But we will definitely add this feature in upcoming release.

Hi there,

1.is it possible to display a table showing all users SuperCoin totals for all users? (like a league table of best users with most coins)? 2.can the user work towards a reward that is an actual product from the site?

Hi merlinmexus

Thanks for using WooCommerce SuperCoins – Points and Rewards.

1. Currently this feature is not available in our plugin, but we will add this in next version.

2. Please explain this requirement.

Please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

Any list of shortcodes that I can use to display the coin balance for users?

Or to display the coin history table.

Hi TheIslandWay

Please mail us on support@buildwebbetter.com We will happy to help you.

Thanks

Support BuildWebBetter

demo password not work

Hello Kumardesign12

Please check again. It’s working now

Thanks

Hello, this plugin have feature shortcode to show data on custom page?

Yes this plugin have feature shortcode to show data on custom page.

1. where can i find the guide? i check on your demo and docx but not found tutorial about shortcode.

2. i tes from demo website, but when open link on my account, and click “Points History – (0 Points)” show error 404? so where can user know hostory point

On product page documentation is available. Doc link: http://docs.buildwebbetter.com/woocommerce-super-coins-points-rewards/ Demo page point history is working. Please check again

are this plugin works fine with rtl website ?

Yes, this plugin support RTL.

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