125 comments found.
Hi Actpro,
I’m trying your free version before I buy the pro version but have some issue with a combination with the Woolentor plugin.
I use their quickview functionality so you never leave the page and this is showing your fields nicely and when I choose a field with a + price is shows at the bottom a summary now the issue is that when I press add to cart it’s all ignored and just shows the base price of the product. Also required fields are ignored. I really need this to Quickview to work with your fields plugin.
I can give you a login and ftp if you like to have a look.
Cheers! Roy
Hello Sir,
Thanks for reaching out to us and we apologies for the issue.
Can you share some screenshot/video on this email(wpactpro@gmail.com) also share product URL so we can check settings. It would also fine if you share other details on email.
Thanks.
Hello, I have a problem with your mod. When we select an element in an imagaswitcher, the classes are added. But when we have a second imageswitcher in the page, if I select an element on the second imagswitcher, the classes on the first imageswitcher disappear and we no longer know which element is selected for question 1.
Thank you for your reply. Celine
You can see that here : https://www.sweetbag.fr/sacs-accessoires-fait-main/sac-banane-sweetbananabag-zebraattitude/
And I have a second problem, the unit price of my product in the cart is not modified with the price of the options. Why ?
Thanks for you reply.
Hello,
Kindly Please share more details on this email address —wpactpro@gmail.com
Hello, I sent you 2 emails. Could you check if you received them? Thank you and have a nice day Céline
we apologize for delay in response. We will reply as soon as possible.
I would like a refund.
Refund done
I am building a site with variable products and bulk discounts. when I add the extra option to the product quantity the view cart page price does not display the discounted rate for bulk item purchase. if you could please help let me know
We have updated plugin version. Please download latest plugin version. If still face any issue then please send email to us wpactpro@gmail.com
Can i create/modify the form from the edit product page?
Hello,
Can you please share more details here
Hello,
I am trying to display several text fields depending on the quantity ordered. However, I clearly specify “Product Quantity Is Equal To X” in the rules. So I created several “Add Product Addon” according to each quantity but as soon as I change the quantity in the order, only the first works.
Could you be kind enough to help me please?
Best regards,
Laurent
Hello,
We apologize for the delay response.
Do you need any help?
Thank you,
please try increasing the number: ADD A PLATE STAND FOR $2 (+$0)
on orduct page the cart total is correct but on cart and checkout page the field is not adding to the total..
this is urgent as we have a live website and client is very upset with the solution I provided.
Hello,
We apologize for the delay response.
Do you need any help?
Thank you,
Hi,
I am trying to do file upload but I dont see where to get it
Hello Sir,
Thanks for reaching out to us and we apologies for the issue.
Can you share some screenshot/video on this email(wpactpro@gmail.com) also share product URL so we can check settings.
Thanks.
Hi,
Since I updated to latest version, conditional logic does not work
Regards Greg
Hello Greg,
We have responded to you in mail. So, Please check it and let us know if still anything else.
Thanks.
Perfect, thanks for awesome support 
Thank you
Hello,
On my site using this plugin, when the user fills out the text area and adds to the cart, the entered text does not show up in the cart or on the order details. The regular text does work fine.
Please contact me directly for links to the site/products if needed
Thanks! -Dan
Hello Sir,
Thanks for the reaching out to us.
Yes it would be more helpful for us to debug your query if you will send URL on this email (wpactpro@gmail.com).
Thanks.
Hello,
Where can i find my activation license key? Purchased code attached. 75ae6fb4-119f-4541-af6e-66eb08a04d60
Hello Sir,
We have responded via email. So, Please check it and let us know if still you are facing the issue.
Thanks.
Hello.
I do not have auto updates enabled, however, it appears an update happened on 5/26/2022. Tthere is now a border around the fileds on the product page, and I hate it. It looks very unprofessional and cheap.
How can I get rid of this border? I modified all the CSS I could find with “border” but it didn’t make a difference. Again, there is a border around the table, fields, and product options on every page where I have this. Please help me.
Hello thedavidfield,
Thanks for reaching out to us and we apologies for the issue.
Can you share some screenshot/video on this email(wpactpro@gmail.com) also share product url so we can check with that.
Thanks.
Hi, We need this to work on the wholesale price not the regular price, we are using Wholesale Suite plugin. We want a field to show the trade price minus 5%. Currently it does it off the standard current price. Is this possible? Thanks,
Jen
Hello Sir,
Thanks for reaching out to us.
Can you share some screenshots or videos on this email (wpactpro@gmail.com)? So, Our tech team quickly fix your problem.
Thank you,
Thank you, I have sent an email
Hello Sir,
Thanks for sent email.
We got it your mail and responded to you and will try to fix your query asap.
Thanks.
hello! how i can shcnge the color of multiselction box, it always look white and the text alsow. i have changed all site colors, but its still dont work.
Hi mntdherm,
thanks for reaching out to us. We will and get back to you soon.
Hello mntdherm,
Can you share some screenshots or videos on this email (wpactpro@gmail.com)? So, Our tech team quickly fix your problem.
Thank you,
Hello, I need a refund!
Hi Krotto,
Thanks for reaching out to us. We have send email to you. Please review it. How refund process work in codecanyon. We are happy to help you.
Thank you,
Hello I am requesting a refund, I have indicated several days ago from wpActpro. The program is not good, it does not work well, it is useless. I bought another program (WooCommerce Custom Fields) that works well! I’ve been asking for a refund for a week, but you’re not responding. I will initiate proceedings with papypal if there is no refund!
Hi Krotto,
we apologize for the late response.
Thanks for reaching out to us. We have send email to you. Please review it. How refund process work in codecanyon. We are happy to help you.
Thank you,
Hello, I’m requesting a refund, I’ve been reporting for several days. The program you did is not good, it doesn’t work! I am patient, but disappear because I will sue you at paypal!
Hi Krotto,
we apologize for the late response.
Thanks for reaching out to us. We have send email to you. Please review it. How refund process work in codecanyon. We are happy to help you.
Thank you,
Hello, We are using the pro version of the Extra Product Options on our website to collect ATV licese information for temporary permits. I can provide links if necessary.
The overall issue is that about 1 out of 10 orders will not have the extra options like license plate, Vehicle Make, Vehicle Model etc on the order. I have looked into the database and the order itemmeta is not present for the ones with the issue. We have reached out to a few customers to get some insight into whether they saw the interface at all, or did see the interface but were not required to fill it out (all fields should be required).
This is a relatively important issue to resolve as it is for permits sp any insight as to why it might be happening would be helpful
Thanks! -Dan
Hi dankitchen,
We apologize for the late response.
Thanks for reaching out to us. Thank you for sharing details information about the issue.
Can you share some screenshots or videos to understand your query better? And based on that, we can quickly fix your problem.
Thank you,
1, VAT setting does not work, 2, the number of products does not multiply by the option price. 3, switching between options shows an incorrect price the product is not suitable for me, I can not use, please refund the purchase price.
Hi Krotto,
we apologize for the late response.
Thanks for reaching out to us. We have send email to you. Please review it. How refund process work in codecanyon. We are happy to help you.
Thank you,
Hi! In our country, the gross price must be shown everywhere. Now your option shows the net price. Where do I set the options to see the gross price everywhere? Thanks
Hi Krotto,
we apologize for the late response.
Thanks for reaching out to us. We have send email to you. Please review it. How refund process work in codecanyon. We are happy to help you.
Thank you,