6 comments found.
Hi Support, ticket logged for a small issue I have
Hello,
Thank you so much for contacting us.
If you need help please submit a ticket via this link: https://support.wpthemego.com/. Our team will check and help you there.
Thanks!
Ticket raised! thanks
Hi Support,
Downloaded the latest plugin file but the version is not actually v.1.0.2 but rather v.1.0.1 and does not work with the latest update on my site. I wish to renew my support as well but noticed this issue.
Hello,
Thank you so much for contacting us.
The latest version only updates a small error in style so it will keep version 1.0.1. Don’t worry, any problem related to the theme let us know, we are ready to help you.
Thanks!
I have purchased this plugin and raised a ticket having ticket number: MTE-0000003791. Please do the needful.
- Thanks
Hello,
Thank you so much for contacting us.
We are checking your ticket and will reply soon.
Thanks!
Dear Sir,
We’re so sorry for missing your comment!
Our team replied to your ticket.
You can check it. We don’t gotten your response to our last post.
You can reply to your ticket if you need further assistance.
Thanks!
Hello- I just purchased and installed this plugin and it just doesn’t work. No matter what I did and how much I tried, including deactivating other plugin for conflict, it simply didn’t work. What do I need to do get a refund?
Dear Sir,
We don’t get your issues clearly.
Please submit a ticket on our Support System: https://support.wpthemego.com
And provide us with your site information.
Our team will check and help you.
Thanks!
Pre Sales Question do your plugin have option to hide out of stock product in slider? example i selected category a, b,c and all have some products out of stock so it will hide automatically your plugin have that option?
Dear Sir,
We’re so sorry for missing your comment!
Thank you for being interested in our plugin!
The out stock product hide/show status depends on your Woo-commerce setting: https://prnt.sc/wA3_2UNJYcOk
Our plugin also checks this option and follows it.
If you have more questions, do not hesitate to contact us.
Thanks!
Congratulations! Nice Work, Good luck with the Sales – DevPremier CRM
Thank you very much!