102 comments found.
Hello I purchased this theme to include in my existing wp theme. I installed the plugin into it but there are no CSV files for demo data as stated in the documentation in the media and the download. How do i access these?
Hi Gmashonga.,
Great day. In this plugin, you don’t have the sample CSV file for importing quizzes or questions. But you have the format of CSV. Added a screenshot for your reference, https://prnt.sc/bzlRq7asEI31 Using the format you can import your CSV file in your site.
Note: Your support period has ended. Kindly renew the support period again if you need further support from us, more about support extension can be read here. https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Please follow the instructions in the below knowledge base link for extending the theme support. Please refer: https://support.wedesignthemes.com/knowledge-base/how-to-extendrenew-your-support-period/
Thanks!
Looking forward to help you!!
Regards., DesignThemes Support.
Thank you very much for the speedy response. Much appreciated.
I purchased this theme on behalf of a client who decided to put the project on hold until recently. i will advise my client to update the support.
Does the CSV import the dummy-content as well because I see the zip with dummy content in the download but there are no instructions on how to use it. Most wp themes i have used have full documentation on that, or for the purchase price, it should include all relevant files including the CSV.
Hi Gmashonga.,
Thanks for your appreciation. We noted your suggestion for a future update. We will add a sample CSV file format in the future plugin update.
Refer to the article link for importing demo content. Screenshot, https://prnt.sc/JWJCEWZSbqpE As of now you can do the same format in the CSV and import it again.
Thanks!!
Regards., DesignThemes Support.
Thank you very much. You guys are awesome!! Keep up the great work, lovely themes and super-lightning fast support. Really impressed. Definitely deserves a rating!!
Hi.,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best regards!
DesignThemes Support.
You’re welcome. I imported the csv file and I received a message saying file imported successfully, but there is still no content updated.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Hello guys. I’m still struggling to get the csv to work after following the screenshot for the dummy content. It doesn’t explain the process but in Wordpress it says csv update successful, but no dummy content. This is getting quite frustrating. I haven’t been able to setup the code for the client for them to start customising the site.
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check and let you know the solution.
Thanks!!
Regards., DesignThemes Support.
Thanks once again, brilliant support. Your team is awesome!!! Solved my issue immediately after my post. Just last thing, how do I upload the dummy-content.zip file that downloaded with the theme to my website?
Hi.,
Please refer: http://docs.wedesignthemes.com/dt_articles/import-wordpress-xml-contents/
Note: We are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
Just purchased the plugin and I am not able to save any settings. I make a change, save and go back and nothing has changed. I am using the plugin with the Hello theme and elementor plugin
Hi Creativewebs2u.,
Kindly mail your domain URL, WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue and let you know the solution.
Thanks!!
Unable to check courses registration, there is no options for to check courses registrations.
Also setting tab is not working,....argh man. 
Hi tridesolutions.,
1.Navigate to LMS > Statistics >Courses
Refer: https://prnt.sc/udeuL4iQiUwq
2. Regarding your tab query, Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Your rating will play a major role in the Theme Forest and it will be helpful for us to improve our customer service. Don’t forget to place your worthy ratings and leave an amazing review on the ThemeForest. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
email sent.
Hi Tridesolutions.,
We reply back to your email. Kindly have a look.
Thanks!! Regards., DesignThemes Support.
Thank you so much.
I purchased this plugin and when I went to install it and it said link is expired. What do I need to do?
Hi.,
Please refer : https://themessupport.com/documentation/plugin/lmsprodoc/#dt_wp_info
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
After complete the course, an online exam and certification is possible with this plugin/theme ?
Hi.,
Thank you for contacting us.
Yes., its possible., For more details Please refer :https://themessupport.com/documentation/plugin/lmsprodoc/
Thanks!! Looking forward your purchase happily 
Can we create our own course page design using elementor
Hi.,
Thank you for contacting us.
Yes., its possible : https://recordit.co/drK5p6b91z
It is compatible with all modern themes, page builders – Visual Composer and Elementor.
how can I control the course tabs and I need to change the default tab opend
Hi Ramihamdan.,
Kindly, share the screenshot along with the page URL where you want to change. It will be easy for us to understand better and resolve your issues as soon as possible.
We are happy to help you.!
Thanks!!
Regards., DesignThemes Support.
how can I share screenshot? I am talking about course page it has some tabs eg: about: news,events ,curriculum how can I control these tabs or change the default opened tab
Hi Ramihamdan.,
We listed your queries solutions, kindly have a look
1) To add fields in the course page tab menu need to work on the coding part, https://prnt.sc/MXM7C6Z92Ukp
2) The curriculum data comes from menu LMS > All Courses > Course Edit > Curriculum > Add curriculum fields. The field values are reflected in the front end https://prnt.sc/_KFeBSpoBisU and https://prnt.sc/vw_gUZbM3Iab
3) The about tab content reflected from the course edit page navigate to LMS > All Courses > Course Edit and edit your custom content https://prnt.sc/Icd6n01_UXJ8 and https://prnt.sc/jAL0m8wLndLk
4) For the Members tab values, a number of students is assigned for the particular course. The count will be shown in the front end https://prnt.sc/tBVgBR8H9ukG
5) Instructor values fetches from the users. Who all are having the Role as Instructor it will be shown in the front end https://prnt.sc/b-5UnNegFoid and https://prnt.sc/PsvfUXCiYipK
6) Events data comes from the events menu https://prnt.sc/j45WGiE_XNqK, once the event is created need to assign for the particular course https://prnt.sc/PsHtqvbzc__S
7) News comes from the Posts https://prnt.sc/Xv-2x6F5A9a3 once the post is created needs to assign for the particular course https://prnt.sc/PZbbdBEZS0Yh and https://prnt.sc/sRO-pucNBMWO .
Media attachments come from the course edit page admin panel as added in screenshot https://prnt.sc/tvXUrMEAi917 and https://prnt.sc/ydjzt7M2q_b8
9) Rating tab is automatically calculated from the user given rating. The calculation will be handled in the backend.
10) As per your need we don’t have the option to change the default header in the backend.
Hope you have a better and clear understanding. Let us know if you have any further queries or issues.
We are happy to help you!
If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5-star rating from your end
Thanks!!
Regards., DesignThemes Support.
I am not asking about adding new tab, I need to remove tabs and change the default displayed tab is that possible pleae ?
Hi Ramihamdan.,
1) To remove the tab name you need to remove it in the coding part. Added screenshot for your reference, https://prnt.sc/XQyxmPzR3F-r As mentioned in the screenshot follow the guidance and remove the tab name whatever you don’t want to show in the frontend.
2) If you remove the tab name need to adjust the class name to make the next tab to active. Try with this on your end, if you can’t able to achieve it, we need to do customization.
If you are okay with the customization let us know.
Thanks!!
Regards., DesignThemes Support.
We are unable to translate the main course page with WPML, is this possible? If so, what is the way to do it? We have both your purchased version and the Premium WPML
Hi awove.,
Sorry for the late reply. Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue. Please send the course page link as well.
Regards., DesignThemes Support.
Is there any custom youtube player available ? I’m asking this because our videos are coming from a youtube private videos . So users can’t share / record this video out side of our website. Is this possible with your plugin ?
Hi Jishnurajm.,
Thank you for the interest in our plugin, but we do not have that option in our plugin. We will consider it in our future updates.
I just purchased the plugin, there is no Default theme contains with the package, how we can install theme or purchase it if possible
Hi ramihamdan.,
You have purchased the wordpress plugin and hence it will be only plugin files and not the theme. You can install and activate the plugin in default “Twenty Twenty One” theme and have a look.
Regards., DesignThemes Support.
I have some shortcodes with my theme vc_row[vc_custom_heading text=”Type 1″ noting that I installed visual composer plugin, how to remove it, and if there is any theme we can buy can you please provide us with a link
Hi.,
1) Kindly mail your Pagelink of the issue, WordPress admin and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
2) Here is our Kalvi LMS theme. This theme has the full functionality of the lms that you have in the plugin.
https://themeforest.net/item/kalvi-lms-wordpress-theme/22463442?s_rank=1&ref=designthemesRegards., DesignThemes Support.
Done please check your inbox
any update pleas ? the plug in is not working properly
Hi.,
The issue has been resolved. Please have a look
Yes thank you
Hope your issues are solved. If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end
and also our online tutors need a frontend access when they are tutoring 1 to 1 class
Hi legions98.,
Sorry but the teachers have the backend access only. They can view the frontend.
this plugin has a membership included right?
Hi legions98.,
We have the default membership option for courses in our plugin.
hi i’m creating a website for online english class only and the client website has a 1 to 1 video class with a monthly subscription and have a different number of lessons like 8,12,18 lessons etc does this plugin can be use for that? thanks
Hi.,
Yes its possible.,
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
so this is a theme only?i thought this is a lms plugin
Sorry instead of plugin, we mentioned it as theme in our last reply. It is a plugin only.
here’s another thing the website that i’m building right now has 2 options of plan which is the premium monthly membership thas has special offer and the other one is for the lessons monthly plan, i want to clarify first before purchasing just to make sure that this plugin fit from what i need. for the premium membership they have different access from the study materials of course not unlike of monthly plan lessons that we need to distribute a study material for virtual class we use virtual class anyways so if you don’t mind if i asked you if you can customize this plugin base from what i need or we need to pay for the customization or we can only buy for what it is. thanks
Hi legions98.,
Sorry but we do not have that option in our plugin.
is there any integration for live classes (zoom, jitsi…)?
Hi.,
Thanks for the interest!!
Sorry, we do not have this feature.
Regards., DesignThemes Support.
Hi, is it possible to edit the lessons through Elementor? (you said that your plugin works with elementor)
Hi.,
Please refer : http://recordit.co/drK5p6b91z
Thank you, we look forward to help you!!..
Regards., DesignThemes Support.
Hi! is it compatible with Woodmart? woodmart.xtemos.com/
Hi.,
Thanks for the interest!!
This is a plugin so you can use any themes.
Regards., DesignThemes Support.
Hello, do I need a payment gateway processing plug-in apart from your plugin? Is it Possible to have recurring payments Like a subscription model? Is it possible to drip lessons? Thanks
is it compatible with WP 5.8.1?
Hi.,
Absolutely! DT LMS Plugin is fully compatible with WordPress 5.8.1
Yes, we have integrate course can be paid with the gateways from woocomerce. But we can’t check the payu as a payment gateway. we have not tested our theme with this payment gateway. we have used the following Payment methods.
Refer: http://prntscr.com/o6vctx
i am having some CSS issues with the plugin. on the any of the course / classes page the page goes into my theme header and covers my logo and menu.
is this a known issues and can you help
Hi..
Please help us have a better understanding on it by getting back with any screenshot like references and also issues and along with WordPress credentials through the bottom right form @ http://themeforest.net/user/designthemes . We will have a look at your issue and fix it ASAP!
When I bought the plugin I didn’t notice that it was an addon for a your basic theme, so its difficult to use it on an other theme (I don’t have login page for Student/Instructors …) is it possible to work with an other theme than yours ? Thanks
Hi.,
You can use our plugin with any theme. Please send your issues with some screenshots/videos. we will help you.
Regards., DesignThemes Support.
Yes, but how can I make the login page ? is there a shortcodes to use on pages ?
Hi.,
Yes we do have login/logout shortcodes in our plugin. Please have a look at this screenshot https://prnt.sc/1v0gs1e
Regards., DesignThemes Support.
can i use woocomerce for sell courses and use the payments methods of woocommerce? regards
Hi.,
Thank you for contacting us.
Please refer : https://themessupport.com/documentation/plugin/lmsprodoc/#dt_lms_commission
