19 comments found.
I strongly suggest to add AI based on Documents.
Hi,
We have a separate plugin for AI Knowledgebase search: https://codecanyon.net/item/ai-knowledgebase-premium-wordpress-ai-support-assistant/52928409
hello, i’m looking for a documentations view private, only user logged can read. it’s possible to do with mt?
The plugin has no such a feature, but if you like how the plugin hooks you can hire us to implement this feature for you. We can implement this easily.
To get an estimate, send us an email at sales@modeltheme.com
Hello, the compatibility for elmentor means that I can modify my KB articles with elementor?
You can modify the articles with Elementor only where the content/text is added, everything else is static.
Hi, do you have plans to update plugin?
Hi,
We release updates when new features gets recommended or bugs reported.
Are you interested to give us some insights? Or have something to report?
Let us know
demo in fatal error
Thank you for letting us know, everything is solved now !
Thanks but already I bought different one
is it possible to hide some of the post and show it only to a certain category or only to some people
Hi,
In current’s plugin shape, no. You will require custom coding to do this.
Hello! can the system use full page width? to have more space for the text? will it use the style pf the site of its own style?
regrads!
Hi there,
This is a plugin. The width of the page can be set from your theme (if the theme supports it).
function modeltheme_update_taxonomy_slug() {
// Current taxonomy name (not slug) -> 'mt-listing-payment-methods'
$sermon_category_args = get_taxonomy( 'mtkb-knowledgebase-category' ); // returns an object
$sermon_category_args->show_admin_column = true;
// Here we will add the new slug 'payment' instead of 'payment-methods'
$sermon_category_args->rewrite['slug'] = 'category'; /* HERE WE ADDED THE NEW LINK ------*/
$sermon_category_args->rewrite['with_front'] = false;
// re-register the taxonomy
register_taxonomy( 'mtkb-knowledgebase-category', 'mtkb-knowledgebase', (array) $sermon_category_args );
}
// hook it up to 11 so that it overrides the original register_taxonomy function
add_action( 'init', 'modeltheme_update_taxonomy_slug', 11 );
This isnt working for me to change category slug.
Hello and thank you for contacting us,
Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).
We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.
Regards! - ModelTheme
Knowledgebase Plugin – How to import existing posts into this. there is no option of import and export.
Hi,
You should/can use the default WP import (Tools -> Import or Tools -> Export).
I HAVE POSTS AND CATEGORIES IN BLOG POST TYPE IN WP. HOW TO IMPORT THOSE TO KB
and also how can i change url-slug word “knowledgebase” to “ms” or “kb” etc.
1. Export your blog posts
2. Edit the XML and search for this https://i.imgur.com/kHywAkk.png and replace the ‘post’ with ‘mtkb-knowledgebase’
3. Convert the blog categories to knowledgebase categories: https://i.imgur.com/1dxhnlV.png
- instead of ‘category’, set ‘mtkb-knowledgebase-category’
4. Convert the blog tags to knowledgebase tags: https://i.imgur.com/zinBWbz.png
- instead of ‘post_tag’, set ‘mtkb-knowledgebase-tags’
That’s all. We can only recommend you to do this.
thanks! also please tell and also how can i change url-slug word “knowledgebase” to “ms” or “kb” etc.
1. Override Custom Post Type Slug https://modeltheme.com/knowledgebase/override-custom-post-type-slug/
2. Override Taxonomy Slug https://modeltheme.com/knowledgebase/override-taxonomy-slug/
i purchased only plugin not theme
above instructions are for modeltheme
If you are a developer you should understand the code and adapt it for your case.
i am not a developer
You can hire us to do modifications on your website. To get an estimate, please send your project brief here: https://modeltheme.com/theme-customization
Thanks!
add_filter( ‘register_post_type_args’, ‘modeltheme_register_post_type_args’, 10, 2 ); function modeltheme_register_post_type_args( $args, $post_type ) { if ( ‘mtkb-knowledgebase’ === $post_type ) { $args‘rewrite’ = ‘ms’; /*ADD YOUR OWN SERMON SLUG ONLY ON THIS LINE */ } return $args; }
Sorry but, the plugin is not full featured. Its not plug n play. Its for wp developers. No settings panel. Documentation is incomplete, no import and export dedicated feature within plugin is present. Hope you will inlcude these in update.
Hi,
Since WP already has these functions why should we include them in the plugin?
If you need support, always open a help ticket: modeltheme.ticksy.com
Hi there. bought this plugin cause i thought that i can create a documentation like your plugin documentation with it. is this possible or do you use a plugin for this? if yes, can you tell me what plugin?
Hello,
Are you referring to this page: http://docs.modeltheme.com/mt-knowledgebase/ ? This was made from scratch using html/CSS, is plain no plugins were used.
How can I add widget with categories in single knowledge page on the left side? How can I change header and footer on the single knowledge page. I have a theme with Elementor.
The sidebar from single kb pages can be populated with Widgets, directly from Appearance – Widgets -> See this screenshot: https://i.imgur.com/gSEu4Rp.png
Ok, I didn’t know I should use shortcode. I found it and it works. Could you help me with my other questions? I have to change header in sigle KB pages but I don’t know how?
And more question – how can I change color? I mean buttons etc.
What do you mean by header? The header of your theme?
I mean header, footer, background etc. generally everything related to what a single KB page looks like. Is the only option the default theme settings?
This is not a theme and I’m assuming that you want to change the header/footer of the theme?
This is a plugin and not a theme. If you installed this in a theme, you should see how to change it from that theme.
Yeah, I know it is a plugin. I’ll dig into my theme and maybe find a solution. But coul you help mi with chaniging the default green color of buttons in plugin?
Is it possible?
My suggestion is to open a help ticket at https://modeltheme.ticksy.com and let our agents know (with screenshots) what you want to change and they will guide you 
Hello, where is the translation for search bar?
Hi,
We’ve retested the plugin and the translations and found out that the reported strings was not translatable. We just updated the plugin and not it is.
Please download the latest update and upgrade it on your WP.
Sorry for the inconveniences.
URL slugs are added automatically, how do you change: knowledgebase-category knowledgebase
Looking forward to hear from you
Please follow these two KB articles from our site where you can learn how to rewrite custom post type slugs and also taxonomy slugs: https://bit.ly/3qGFE2g
With these instructions everything went well https://modeltheme.com/knowledgebase/override-custom-post-type-slug/ , and I made it easily, but unfortunately these ones doesn’t work.
https://modeltheme.com/knowledgebase/override-taxonomy-slug/What code I need to use in functions.php to replace knowledgebase-category slug?
if you need help, please open a help ticket.
Of course you have to follow the tutorial and replace the slugs and the taxonomy names. And reset permalinks after all. Details are in the article.
Just drop me a code here how it should look and 5 stars from my side guaranteed, and this will be the last thing that I’m asking to help :))
function modeltheme_update_taxonomy_slug() { // Current taxonomy name (not slug) -> ‘mt-listing-payment-methods’ $sermon_category_args = get_taxonomy( ‘knowledgebase-category’ ); // returns an object $sermon_category_args->show_admin_column = true; } // hook it up to 11 so that it overrides the original register_taxonomy function add_action( ‘init’, ‘modeltheme_update_taxonomy_slug’, 11 );
// Here we will add the new slug 'payment' instead of 'payment-methods'
$sermon_category_args->rewrite['slug'] = 'my-slug; /* HERE WE ADDED THE NEW LINK ----*/
$sermon_category_args->rewrite['with_front'] = false;// re-register the taxonomy
register_taxonomy( 'knowledgebase-category', 'mt_listing', (array) $sermon_category_args );We can do this if you open a help ticket in our platform. This way we can also check the code.
If it’s not already available, would you be able to add view permissions to a knowledgebase for specific user roles please?
Hi,
What is the purpose of the permissions? (to add or edit knowledgebase posts)? Let me know the capabilities that this user will have over the kb posts.
I’d like to create a KB for vendors, so only users with a role of “store vendors” should be able to view those posts.
Hi,
This feature does not exist currently in our theme. But it can be available if you hire our custom development team. To get an estimate, please send us an email at https://modeltheme.com/theme-customization
Thank you
Hello,
Our plugin have not been tested with the one you mentioned, so we are sure how this import can go. If you already own BWL Knowledge Base Manager and know technical information that can help us, send us a message at https://themeforest.net/user/modeltheme#contact .
Regards !
Is there an option to upload the demo?
Hi,
On the plugin package, you have the demo data. Go in the downloaded plugin folder > Demo_data folder > check the content.xml file and import it through admin dashboard > Tools > Import. If you can not set the content, please submit a request to our help center https://modeltheme.com/support/#new-request.
Regards!
Great
Thank you !
Hello
first: we would like to use the wiki only internally. Is this possible from the rights and if so how since unfortunately we do not see the administrative backend?
second: not all plugins work with all themes or pagebuilders. can we easily return the plugin?
Hi and thank you for being interested in our plugin,
As you can see this plugin is compatible with the default WP editor (The TinyMCE editor, WPbakery and Elementor). If you are going to buy this plugin for another builder, we should be aware of this prior purchase.
In terms of themes, it is compatible with almost any theme. Of course, if there will be issues, our dedicated help team will give you assistance.
We can only provide refunds if the item doesn’t work and we are not able to give you a fix.
Best regards!
Hi, is there a comparison table between Wikikb, MTKB and Tikidocs?
Hi there,
Wikb and Tikidocs are both Themes for WordPress (and include functionalities such as the ones you see in MTKB but pretty much modified – some of them).
The difference between the plugin and the themes is that if you purchase a theme you will get everything you see in our live demos.
If you purchase the plugin only you will get custom post types for knowledgebase, changelog, and portfolio + the shortcodes for these custom post types – see the documentation.
One other reason to purchase the plugin is the case when you already have a theme on your WordPress and want to keep the design and only add these functionalities to your site: knowledgebase, changelog, and portfolio.
If you do not have a site so far, our recommendation is to purchase one of our themes.
Please let us know if you have any other questions.
MT
Great Work, Congratulations GLWS
Thank you!
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