129 comments found.
Is there new version for fixing some issues and new features from my previous2 tickets?
Hi, JFOC
Thanks for your comment!
Since we have a lot of customers, can you provide us the number of 2 tickets you sent? ^^
Thank you!
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello Dear King Theme Supporter. I have a pre sale question. I’m looking a way to make DOKAN sellers upload their own design and integrate it with Printful. The quaestio is: Does below combination allow me to integrate DOKAN and PRINTFUL with LUMISE Product Designer?
1. Product Designer for WooCommerce WordPress | Lumise 2. Printful Integration – Addon for Lumise Product Designer 3. Dokan Integrate & Design Launcher Addon for LUMISE Product Designer
Thank you.
Hello, ArbisPay
Thanks for your comment!
Currently you can only use this addon to with the Lumise plugin (Product Designer for WooCommerce WordPress ) and can not integrate with addon Printful.
Thank you for your understanding!
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
can we do video editing with lumise editor?
Hello, vivekvyas
Thanks for your comment!
Currently, the Lumise software does not support video recording.
Thank you!
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Does this work with your printful addon? Which means all the front end order will go to printful automatically?
Hello mokmok,
Thanks for your comment!
This addon is not relate to Printful addon because the two extensions support two entirely distinct software.
Thank you!
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Found the same issue when trying to load the launcher. Got NOTICE: PHP message: PHP Fatal error: Uncaught Error: Call to a member function get_price() on bool in /www/wp-content/uploads/lumise_data/addons/vendors/includes/launcher.php:72 Since there is a previous unanswered comment pointing to this exact issue, I felt compelled to report it alongside the issue specifics for reference. Checking the site’s resources, it is not breaching CPU or Memory. Max PHP processes are keeping up as well. Tested it with all plugins deactivated on a default WP theme, and cleared all cache. No change. I confirmed memory & resources was not an issue with the host. Seems an error that comes directly from the addon itself, is this a known issue with a viable solution currently?
Hello ouxistudio,
Thanks for your comment!
I’m really sorry for the launcher problem you’re having.
You could open a ticket at https://king.ticksy.com/ to get assist from supporter. We will check the problem directly for you.
Thank you!
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
This addon working with actually version of Dokan and Wordpress?
Hello mgtradingvendite,
Thanks for your comment!
Yes, it is. We linked with Dokan and run on Wordpress platform
Thank you!
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi. Any update for WCFM compatibility?
Hello kpk1l,
Thanks for your comment !
Currently, because we are focusing on completing the new V2.0 upgrade, there are no plans to integrate with WCFM.
After this version realease, we will see through and try linking with this plug-in in the near future
Thank you for your understanding!
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hi. You’re completing it over a year already. Last summer you said you will finish it in november. In november you said 2-3 months. And another summer come and end, and we are in november again…
So the 2.0 it will be available next year?
Hi kpk1l,
Thanks for your comment!
We had personnel changes as a result of Covid, issues arising and adding necessary features during the update process, therefore many plans were not implemented on schedule.
We apologise for the inconvenience and wish for your patience as we make any promises. This was never what we want
We also look forward to and will try to let the V2.0 coming out next year.
Thank you.
Best regards,
Miley
Customer support stafff
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
hello. any news? so.. almost 2 years from when you said you will start make it..
Hello King-Theme, I have revoke my purchase code by mistake how we can verify it again ? my PRIVATE TICKET #2889900 Thanks !
Hi MrBounkoub,
Thank you for contacting us, have a good day!
I checked and our support team fixed the problem for you.
Please check it again.
Thank you!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
not yet .. I still can’t verify my purchase code.
Hi MrBounkoub,
Thanks for your ressponse,
I have checked and activated the license for you. https://prnt.sc/1vnaxat
Please check it out.
Thank you!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
thank you !
Hello, I am having a problem with this on my website. When I go to the design launcher, It just keeps loading and loading and never show the launcher page. I submitted a ticket. please we need the team to make short video how to fix it. don’t ask me my dashboard login. we dont have time and it’s sensentive information.please we need video to fix this problem
Hi garhy94
Thanks for your comment,
There will be many reasons for the error you are getting.
If you do not provide access information, it is difficult for us to check the cause for you.
Try disabling any 3rd party plugins you have installed. Clear all cache and test in incognito browser.
Thank you!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello, please confirm, with this addon (with lumise and dokan) can vendors can use the lumise editor for making a product design and then get it listed/saved as product under their vendor store.. so in general the lumise editor will be publishing designs created as products for vendor ?
Hi TedM121,
Thanks for your comment,
With vendor addon when vendor upload design and public.
If approved by the admin, the product will be displayed on the website.
Please check it out. https://www.youtube.com/watch?v=3307RZZu-JE&list=PLOFqofTeEiwzdrPcrU6BHtgwTE8hnyAVt
Thank you!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
hello, i think you didn’t get my question, this is not what i asked about.. i know this functionlaity of dokan plugin.. i am asking that whether the vendor can use your lumise product designer tool and after customizing a product(making design) can he upload that design directly to his vendor shop from the designer tool itself.. if not then is there a way to get this done.. or any workaround.. please assist..
is it support for WCFM ?
https://wclovers.com/Hi shiyanthan,
Thanks for your comment,
I’m sorry. Pủ Lumise plugin don’t support with WCFM
Thanks!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
WCFM is better than Dokan pls try to create plugins also
Hi,
Thanks for your comment,
We are planning to implement integration with WCFM.
Thank you!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Please release for WCFM Also
Hi there, I have Lumise working, Dokan working, Printful working, Printful addon for Lumise working, Dokan intergration for Lumise working. Essentially everything all working, and yet the website is still only 95% operational. I have created base products that users can customise. I now have 2 main issues. 1. Only a fraction of printful’s products are appearing when I choose variable products/lumise when creating a new base product and 2. (Most importantly) How can I get the Dokan Users designs/products that they have customised… into their Dokan Store? Solving these 2 problems should help get my site 100% operational, using your software. Is there any documentation on these 2 points, or are these incomplete?
Do you plan on updating this plugin? It’s been some time and several bugs have cropped up. Additionally, the ability to create Variable base products without having to edit them after publishing would be a huge help. Thanks.
Do you have any plans to integrate with WC Vendors? I sue this plugin and would love for your plugin to integrate so i can purchase!
Hi multicolor,
Thanks for your comment,
Currently, we have no plans to integrate with WC Vendor.
I will talk more with our developer. If there is integration I will notify you.
Thank you!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
does this work for wordpress multivendor yet? wcfm
Is this is obandend project adon? Were is demo for thi addon as I do not see anything in this preview. Send me a link to exact front end of plugin adon demo.
Hi Mrsteeiii,
Thanks for your comment,
I’m sorry. Currently, we don’t have a demo for the vendor addon. We will update it soon.
Please watch the video https://www.youtube.com/watch?v=3307RZZu-JE&list=PLOFqofTeEiwzdrPcrU6BHtgwTE8hnyAVt
Thank you!
Best regards,
Sophie
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Feedback: http://feedback.lumise.com/
Hello, When I login with a vendor account i am having a problem with the launcher in the dokan dashboard. Whenever I click on the launcher link the page just have the loading circle and doesn’t load.
Hi BloganKids,
Thanks for your comment.
Please help me open a ticket at https://king.ticksy.com/. Our support and technical team will help you check and solve it. Thank you!
Best regards,
Sandra Gutierrez
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Document: https://docs.lumise.com/
Feedback: http://feedback.lumise.com/
Hello, I am having a problem with this on my website. When I go to the design launcher, It just keeps loading and loading and never show the launcher page. I submitted a ticket.
Hi there,
Thanks for your comment.
Yes, our support team will check and respond to you asap.
Best regards,
Sandra Gutierrez
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Document: https://docs.lumise.com/
Feedback: http://feedback.lumise.com/
Thank you, its working now. I am just having a problem with the printful addon. When I try to create a product it says “Missing products folder in lumise_data”
Hi dmanning0201
Yes, please help me open a ticket. Our support team will help you check it.
Best regards
Tung
Plugin not installing on new wordpress
Hi there,
Thanks for your comment.
This is an addon in Lumise so you have to install in Lumise addon.
Please check this link: https://tppr.me/9XeLw
If you have problem Please help me open a ticket at https://king.ticksy.com/. Our support and technical team will help you check and solve it. Thank you!
Best regards,
Sandra Gutierrez
Customer Success Manager
Useful links
Support: https://king.ticksy.com/
Videos tutorial: http://bit.ly/31J0HSY
Document: https://docs.lumise.com/
Feedback: http://feedback.lumise.com/
hi,
when is the next version release? There was few bugs that has not been fix until now (since the day I was bought and till the support service is expired)
