1201 comments found.
Hi Bro! I have buy backend 1.4 server nodejs of plugin. code nodejs what new? or have update?
Hi,
Please open a support ticket, describe your situation.
Thank you;
Hi, When can we expect this to be compatible with the combined mobile app? without this, it’s useless for us that have the mobile app. Yes, I know that it work as a PWA and also almost no regular user know about that technology or how to use it, even though it’s so simple.People like apps, its a fact!!!!
PS: It has been over a year since you said SOON…then October 2021 and such. If it can’t be done, just say it!!!
Hi,
We was away from this feature but right now we are trying to find an xamarin developer to do this.
This plugin does not work at all the moment you extract it on your server , your server goes offline and secondly your script should be independent from your server not when your server have issues all your customers will face challenges, its not wise at all also bear in mind this is a social media plugin
Hi,
Please open a support ticket, you will get all the information.
Thank you.
I purchased this plugin, I can see it does not work without wondertag theme, wowonder does not work at all by default theme. .. I will be very helpful to give details in this regard
Thanks
Hi,
Please mention what error do you have in wowonder theme. Please open a support ticket.
Thank you.
Hi, its this addon for wowonder? Can you tell me how the audio/video calls working? agora or jitsi? thanks
Hi,
This is a native webrtc no any agora or twilio.
this plugin broken my admin panel how do I fix
Hi,
Please open a support ticket, we will help.
I have opened a ticket yesterday waiting for support none of the pages work its installed but doesnt work only homepage loads for the PWA
hello no reply to my ticket
Hi,
All our tickets has been replied. Please check your email.
Thanks.
Hi
1. I set up the pwa on a subdomain and it works. However on the wondertag theme when i click on message inside mobile view it shows a 404 error. Is it possible to connect that messenger to my pwa subdomain?
2. Also calling and video call doesnt work. When i click it it does nothing.
Hi,
1. Please make sure you have added the htaccess code from documentation.
2. It works now, please reload your website and try again.
1. I did and it still shows 404 error i put it in the home htaccess 2. Thanks but I get this error now when I call SyntaxError: Failed to construct ‘RTCPeerConnection’: ICE server parse failed.
Hi,
Please install your own TURN server and add it in config.ini see the doc > https://documentation.vaneayoung.de/messenger/#stun
Thanks what will this fix both of what i asked?
No, This will fix only 2. For 1 i have said above, if you use nginx please add the nginx rules.
I’m sorry but nginx or .htaccess still shows error 404
Hi,
Please open a ticket to support, leave your server credentials, 2 demo accounts, ftp.
i did thanks
fixed
WOW!!! You are the best!!! Fast and very helpful!!! Thank you so much!!
good luck
Greetings Sir my Plugin has stopped working after the latest update Ticket ID: B83-5QN-XLBQ
Hi,
Please test it now, we have maintenaced the server, and now should work.
No one answer my tiket 87H-XQ5-R3J3 for the last 2 days. Is it a professional service?
Hi,
Please look into my profile > support. We resolve our tickets up to 2 bussiness days.
awesome!
Ticket ID: S61-U6Y-TQHQ
Hi,
Replied.
Please can you reply to my email mekrizvaniarber@gmail.com because I write wrong email in support page I’m not able to see you reply
The email is updated to mekrizvaniarber@gmail.com
Ticket id: S61-U6Y-TQHQ
what is new on today update?
Hi,
Nothing new, we have modified 1 file just to make it compatible with the latest wowonder version.
Is this version release of yours up to date to work well with Wowonder version 4.0.1 that was released today? And will your plug in work with Wondertag version 2 3.7.1?
Hi,
Yes it works with the latest wondertag and wowonder version.
vanea_young reach out my ticket please
Hi,
What is your ticket id?
TTH-TAP-6PGY
Oh, you have a story here, please wait today we will check it.
i also updated my website to v4.0.1 so the plugin has gone
okay.
Hello, can you please tell me when the update will be?
Hi,
I dont know yet.
[ SERVER ] Server Error #500: Internal Server Error / in music plagin how can i solve pls wowonder 4.0.1
Hi,
Music plugin is compatible with php 7.4 not higher.
I was awaiting for your standalone version for quite some time, still not able to see it is released, you said 1 year ago it will be released soon. any idea when standalone version is expected.
Hi,
Sorry for the delay i was in holiday for 2 weeks.
Right now its not an eta for standalone version, if you want asap you can request custom work from us, please check https://support.vaneayoung.de/index.php?a=add&category=16
Thank you.
What are the steps to remove your plugin from my site completly? I need to remove everything asap.
Hi,
Sorry for the delay i was in holiday for 2 weeks. Now the support desk is open and ready to help.
Thank you.
@vanea_young! Brother, wowonder V4 version it is not working, my site is down please update it. I think the doc file should be discussed in more detail …....
Hi,
Sorry for the delay i was in holiday for 2 weeks. Now the support desk is open and ready to help.
Thank you.
