190 comments found.
Hello, thank you for this amazing plug in, I started to use it to ask 3 new questions in checkout, (free of charge $0) but just notice the 3 questions are being sent to PayPal as products, so they are part to the invoice with price $0, how do I avoid the plug in send the simple questions as products and appear in the PayPal payment details ?
The plugin creates fees to the order, not products. Those fees I’m afraid are part of the order and cannot be hidden.
well thank you for let me know, is a pity as I used your amazing plug in to create a questionnaire for my customer and now all answers are included in the invoice as fees as mentioned. I hope in a future update you can include a way to deactivate that behavior so your plug in can be used to ask customers for more details or customization without need to show it in the invoice. blessings
I have not use for the plug in in this way, I only wanted to add questions for customers in checkout page, can you please refund and cancel, I have not use for this plug in, and is difficult to navigate your website for support, I can use this plug in . Blessings.
Authors cannot initiate refunds. You will need to ask one from Envato.
I still didn’t see that you added any refund request. As I told you before, authors cannot initiate refunds requests. You will need to go to http://codecanyon.net/refund_requests/new ask for a refund and then we can accept it.
I am still waiting for your refund request. Please understand that I cannot initiate the process on my own. You will need to do so yourself by going to https://codecanyon.net/refund_requests/new
Hello, I have both of your extra fields plugins, I may be stupid or feature is note very intuitive but without a lot of steps to create a ticket bla bla, can you please tel me how a basic radio field or Select box can have an empty/black option as default so customer have to select one? mine always select one of them even if no default is selected in the back end, thank you for any light you can bring to this matter, thank you for a this amazing plug ins. blessings
For the radio buttons you just don’t select and default value. Next to each choice you will see a little radio button. If this is checked then that choice will be preselected, so make sure none are selected. If one is selected by mistake, double click it to unselect this.
For the select box it is the same, but since by default the first choice is selected by the browser you will need to do one more step. Just above the populate options you will see the placeholder setting. Entering any text there (eg Select a choice) will create a choice that will be counted as empty.
Wow Amazing, Thank you for your fast answer, you guys are the best ! God bless you.
I already own the main plugin, but wanted to know. Can you add options to the cart page as well?
No, this plugin is for creating fees on the checkout page in the form of options.
hi is there maybe something known about a problem why the default width of the text fields and text area have suddenly become much narrower and are no longer displayed at 100% width? maybe it’s only somewhere around 25% now
by default we have the width set to 100% for both fields in the extra options builder.
And we have never had a problem with this in the past and we now suddenly see that the width of the fields has become much narrower and we have no clue why.
*I can post a screenshot with the different widths if needed
No, there isn’t anything known like that. If you require support you will need to either open a support ticket or contact us via our profile page with the username that bought the plugin. This comment section cannot be used for support.
Pre Sale Question.. Is there way to add google api in checkout address section. While typing address they got an drop down locations from google map api and also option to choose current location. When they choose the location all the location is auto filled?
Only if you do this with custom code. The plugin doesn’t have anything like that internally.
Hi, I can not test the “Live preview”. I add a product to cart and go to cart and the cart is empty. Can you please check your test site? Thanks.
The test site works just fine. The problem, as with any WooCommerce site, is that it prohibits adding products to the cart from an iframe like the one Envato uses for its live previews. You can go to http://epo.themecomplete.com/ and test it directly.
Thank,s just done. But I’m sorry, I still do not see any extra options at the cart or the checkout page 
On my end it works just fine: https://prnt.sc/26jr8pl
Ok, I see the same, I might get something wrong. Isn’t this plugin about adding checkboxes/radio buttons at the cart page? As Upsells?
No, this plugin is for creating addons for the product page.
Hm…... It says “Free or paid addons on checkout page”. I’m mixed up, sorry. I’ve bought your Extra Product Options plugin that already adds extras on Product page. Then what is this extra?
I’m sorry but I think I linked you the wrong plugin. The link I gave you is for the Extra Product Options. You obviously wanted the Extra Checkout plugin which is an addon for Extra Product Options (doesn’t work on its own) and it is here: https://eco.themecomplete.com/
Yeah, it’s all clearn and working now, thank you 
Looks nice! I will think about it.
Is it possible to add only above cart totals, or can be added under instead?
It needs to be inside the form, that is the only requirement.
Hi
how i can see what clients choose using Extra Checkout Options?
After setting up the form i made a test order but i can’t see what clients choose on the order admin details.
Thank you
You should be able to see that in the backend edit order details. If you don’t then you need to open a support ticket to troubleshot your case and see if anything conflicts.
it’s working now, Thank you
The plugin works well and satisfy my needs and helps me a lot. But i have a suggestion for next option you would be easily add. I have different products and i wanted to set up this plugin to show the steps for example only for Category XYZ.
Example: If user added a product X then show the checkout text for category X.
To make it simply: https://ibb.co/7y55rfp
This would be more productive, because if you have individual products/Categories. What do you think?
Currently there isn’t really any way for something like that to happen (it has been suggested before) but if anything changes it will be added.
Ah ok, i never though. This would be a great improvement anyway. I actually saw and i have used a other plugin for that, but i dont like to mix too many plugins because of plugin conflicts. I use your TM Extra Plugin in this case and for that reason i asked.
Well, thank you and happy holidays
In a test, I uploaded a file during the checkout. But in the order details page where the Admin can manage the order, I can see nowhere to download the file (there’s seems to be a dropdown for the item with the file in the order details page as there’s a ”+” mark. But the mark is in grey and cannot drop down). I can see the file from the setting of this plugin under “Upload Manager”, but this is not convenient to find the file to download, not user friendly.
A file can be downloaded directly from the order details page if it’s uploaded via the Extra Product Option plugin. So I have no idea why there’s such difference. Is it designed to be so, or is there any problem with my plugin version? Thank you.
My version is 1.7.5. How to update it? Not like the Extra Product Option, I cannot find an official document for Extra Checkout Option plugin. Please let me know. Thank you.
You should open a support ticket for this. This comment section cannot be used for support of this kind.
Hi, it’s a general and simple question and you may take it as: 1. Do you have a documentation for this plugin; and 2. Where can I download the file uploaded via ECO (if you have a detailed documentation I guess you don’t even need to answer Point 2). Thank you.
1. The documentation is at https://themecomplete.com/documentation/woocommerce-tc-extra-checkout-options-addon/
2. The uploaded file, if the upload was successful it should on the backed edit admin order.
If the file isn’t found there then you will need to open a support ticket to see where the problem is.
Thank you! Raised the ticket.
Oh, I think I found what problem it is. I just need to uncheck “HIDE UPLOADED FILE PATH” in the setting. Sorry for taking your time.
No worries
Hi, in a comment, you said:
“Because the plugin is for creating fees for the order, not for keeping track of notes. If the fee is free it will still be displayed but without a price.”
I wonder if we can configure that if the fee is free, it won’t be displayed in the invoice. In the Extra Production Options, we can choose if an item can be shown on the invoice. Can we do the same for the Extra Checkout Option?
Thank you.
add_filter( 'woocommerce_get_order_item_totals_excl_free_fees', '__return_true', 10000 );
Thank you!
The preview item (your front page) does not work so no way to test and see how it work, just FYI
Pre-sale question : Would like to make sure that customer can upload files using this plugin (proof of payment) in the checkout page?
and by the way Somehow your demo website is not working, whenever I add something to cart, the cart become empty after I click checkoutYes, you can upload a file in the checkout page with this plugin. Just be aware that this is an addon plugin, it doesn’t work on its own. It requires Extra Product Options to function.
I am aware, but can we add the fields in registration page too?
The fields for this plugin are for the checkout page only.
Hi..when my customer upload images, somehow it onlys shows the file name and not the image itself
Yes, you won’t see the image.
So how do I view the image?
When you go to the backend edit Order screen you should see the link to the image. There isn’t any preview if that is what you mean.
That’s what I mean, Only the filename is shown in the backend as you can see in the picture
https://imgur.com/a/7g2i1naGo to the checkout plugin settings->Display and make sure that the setting “Hide uploaded file path” is not active.
Hi, I want the price of an option to be certain percent of the total value (product value + tax value + shipping value), but it seems to me that I can only set the percentage on the product value?
There isn’t any way to include shipping value to an option. As far as the tax value the options follow whatever settings you have on the WooCommerce tax settings and since they are embedded to the product price they are either with tax or without tax just like the product price. There cannot be any deviation from that unfortunately, it isn’t really possible to do so to be honest.
Thank you for your reply. Possible to have this feature in the future? Calculating based on total value definitely makes sense for business.
And by the way, I found that the Extra Product Option is much better than the Extra Checkout Option, as we can set formula in the former, not in the latter.
There isn’t any way to fetch shipping while on the product page, there just isn’t. Shipping depends on the product you add to the cart and its total price which means that there isn’t any way to know the shipping value before the product is in the cart.
Hmm…
But your plugin is named as Extra “Checkout” Options not Extra “Cart” Options…
Possible to use webhook and snippets to reach the goal?
Currently no, I don’t see any way to do something like that.
With this plugin can I create checkout add-ons in increments of less than $1? For example, 20 cents.
I’m not sure I understand what you mean by that.
If I add an item to the cart for example…
Would you like Fries with that…
And I give the user the ability to check the box to say yes…
Can the Fries be 20 cents?
All other plugins I’ve found such as Woocommerce Checkout Add ons will only allow you to add cart add on options with a minimum price value of $1.
I want to ask users at the checkout… Would you like Fries and if they check the box… Add 20 cents to their cart total.
First of all, this addon plugin is for the order, not the cart, which means that it creates Fees to the order. The pricing of the fee is optional and can be anything even 0.2. Do note that this is an addon plugin, it doesn’t work on its own, it requires our Extra Product Options plugin to function.
Hi! Just fyi – I was using the newer WooCommerce PayPal Payments plugin and it doesn’t seem to add the extra checkout options prices when checking out. I then reinstalled their deprecated version of the plugin: WooCommerce PayPal Checkout Gateway and the added prices seem to add to the PayPal amount. I need to launch something ASAP so if this could get looked into that would be amazing.
This has nothing to do with the plugin I’m afraid. The plugin creates pure WooCommerce fees that any plugin should be able to catch. This is an issue with the paypal plugin.
Then why does the latest version of Paypal calculate other fees that I have on the site properly and just not the one’s associated with your checkout plugin? I can send you screenshots of both payment gateways and the calculations it generates when clicked.
The plugin uses the native WooCommerce function WC()->cart->add_fee to add the fees in the cart, there isn’t anything to troubleshoot in that aspect. I’m just not sure how you can troubleshoot something like that, it’s not like we created the API, it is what WooCommerce uses. Since you said that their previous version worked and not the newer that this also suggests that the issue is on their end. You will have to contact them I’m afraid.
hi, can we add a “delivery date” field to the checkout ? 1/ It should have a calendar pop-up 2/ dates should be able to be restricted to maximum 2 days before a date 3/ certain date(-ranges) should be able to be excluded in the back-end, so that there is no delivery on weekends or on certain other random days
No, the date element is only for selecting a single date, nothing more.
Hi! Just purchased this and was wondering if there is the possibility to hide and show the extra checkout options based on what is in the cart? Thanks!
No, the options for this addons don’t have any restrictions at the moment.
So far this is amazing! Can I change the word “Fee” on the checkout? I’d like it to say “Extras”
This is because you didn’t set a label for the option so the system makes the fee label to that string. This is because WooCommerce doesn’t accept fees without a label.
Hi,
Is it possible to use this to encourage a user to select a different variation option that the user selected during the product information page, but prompt the user during the checkout process?
No, this addon is for creating order fees.
I have a client that has your plugin and we went to update it and everything is broke. Is there a way to talk to you somehow about how to update this without breaking what’s been done? Thanks.
You will need to either contact me with the account that bought the plugin or open a support with the same account.
Do note though as 99% of cases what is broke after an update is usually not clearing the browser cache or purging the caches of cloudflare of cdn if you use those. There is nothing wrong in the update at all.
Thanks for the quick reply. I’m signing up for your forum support and I believe I have his purchase code here somewhere as well.
As for cache and what not. I’m a 30+ year veteran of coding. It’s not cache. :o) As for it breaking, who knows. All I know is the client mentioned that it is not looking like it should.
Ok, no worries I just thought to mention it as literally every ticket I got for something that was broken in the last 2 weeks was because of the cache.
All good. No cache being served on this install. I downloaded the zip file he grabbed from here but the purchase code isn’t in here like I was hoping. He stepped away and I’ll just wait for him to respond. Then I’ll sign up on your forum.
Thanks! Talk to you soon.
