1144 comments found.
Hi, is it possible to: Add various options on let’s say a pizza with additional cost? To have a product that combines multiple items and you can choose some of them? For example 2 out of 4 starters and 2 out of 5 mains. If the above are possible can you point me to a demo, if one exists?
Hi,
Iam not sure the feature you are looking for, but you can create food with extra option like this demo: https://exthemes.net/woocommerce-food/product/pepperoni-pizza/ or https://exthemes.net/woocommerce-food/#694
Best regards, ExThemes.
HI IT NOT WORKING ?WHICH EMAIL SUPPORT I CAN SEND TO YOU? THANKS
Please send your request via support tab, it will direct to email support or please send your support request via email:exthemes[dot]net@gmail[dot]com
Best regards, ExThemes.
is it Multivendor compatible like Ubereats ?
Hi,
Unfortunately not
Best regards, ExThemes.
hi i get this message (Your address are out of delivery zone, please change to carryout channel)
Your APIs still has problem and it can not return the distance that why you see that message, please press F12 to see error log from google
If you have any other questions, please send it via support tab, this is not support thread
Best regards, ExThemes.
HI i work on mac F12 not working what can i do ?
Hi the choice for city and address not working what can i do ?
Hi,
1. Please open your site on chrome on your mac and press F12 to see the error
2. Please make sure you have followed the exact guide from this link to create APIs: https://exthemes.net/docs/all/woocommerce-food/shipping-settings/shipping-by-km/
If it still does not work, you need provide some screenshots about your APIs settings + url admin login via support tab, we will take a look:https://codecanyon.net/item/woocommerce-food-restaurant-menu-food-ordering/25457330/support
HI IT NOT WORKING ?WHICH EMAIL SUPPORT I CAN SEND TO YOU? THANKS
Please send your request via support tab, it will direct to email support or please send your support request via email:exthemes[dot]net@gmail[dot]com
Best regards, ExThemes.
hi i do all ike your video but i get this message what can i do? Geocoder failed due to: REQUEST_DENIED
Hi,
Your APIs still has problem so you will see that error message, it from google map API, please press F12 to see error log from google
If you have any other questions, please send it via support tab, this is not support thread
Best regards, ExThemes.
Is there also a way to print and see/alert me about my live orders on my Tablet / Ipad device ?
Hi,
You only can get notification via your phone with default Woocomemrce App:https://woocommerce.com/mobile/
Best regards, ExThemes.
Hi there, how can I set how many days in advance the customer can place an order? Thanks!
Other question about ‘food by date’, if i add (for example) thursday .. and i set it to ‘repeat on thursdays’ it displays the selected dishes every thursday. So it seems to work, but when i do the same for saturday.. the products dont show. How come? Am i missing something? Thanks!
Hi,
1. You will need to use some custom code if you want to change number of date on select box
2. Please give us your url with the problem + admin login info via support tab, we will take a look
Best regards, ExThemes.
Thanks for responding!
1. Do you have the custom code for me? Would be great.
2. I will weigh this and consult with the client, i will get back to you.
Greetings.
Hi,
1. Please send your request via support tab, we will send example code for you
2. Ok
Best regards, ExThemes.
Pre-sale question(s): The site will be built with Elementor (possibly free), what are further plugin/system requirements for Elementor, WooCommerce, payment processing, etc. Recommended package setup? And how are orders received by the restaurant? Thank you,—Jeff
Hi,
Only WooCommerce plugin is required to make this plugin work and this plugin use product of WooCommerce as food so you can install WooCommerce to see how to Order feature works
Best regards, ExThemes.
Thank you for your reply. How are the customers’ orders delivered to the restaurant?
You will get email notification about order when user order food, you can install WooComemrce on your test site and create a test order to see the result and make sure everything will as you want or not
Best regards, ExThemes.
Hi there, is there a way to make 2 columns of products in mobile view rather than 1?
Hi,
Please give us a message via this support link: https://codecanyon.net/item/woocommerce-food-restaurant-menu-food-ordering/25457330/support we will send you some custom code to do that
Best regards, ExThemes.
Hi how can I use and setup (Please type your address) by google address ? for example : when you make order asks you (Ordering area) and (Please type your address) her how can setup google search by address like you? it not show up in your documents ? thank you
Hi,
If you want to use “Auto Address complete” feature, please enable shipping method on Shipping settings ( Food Settings page > Shipping > Shipping method) page and create and setup google map APIs like this doc:https://exthemes.net/docs/all/woocommerce-food/shipping-settings/shipping-by-km/
Best regards, ExThemes.
Great plugin, but I want to use an always available “standard online shop” aside a time limited “Food Takeaway”. How can I deactivate the error message “Ordering food is now closed, please come back from…” in the shopping card, please?
Hi,
1. You can select and disable products from “Opening and closing” in settings page of “Opening and closing”
2. Your support expired a long time ago so if you have other questions, please extend your support and send it via support tab
Best regards, ExThemes.
PRE-SALE QUESTION: My client already has a website, and I have permission to only install this plugin and perform respective configurations. In case of any issue to the existing site during installation/configuration of your plugin; would you be providing support to fix the same? And will you also support for thermal printer integration? Or will there be an extra charge levied on this?
Hi,
1. If you have any problem when using this plugin, you just need send support request, you can check support policy here: https://codecanyon.net/page/item_support_policy
2. This plugin only support order automatically printing with Star CloudPRNT
Supported printer models are:
Star TSP650II with HIX interface
Star mC-Print3
Star mC-Print2
Star TSP700II with HIX interface
Star TSP800II with HIX interface (currently limited to 80mm paper width support)
Star SP700 with HIX interfaceFor or printers, you will need to manually print order or you need to buy addon of WooCommerce
Best regards, ExThemes.
Hi, can i send the order direct to printer ?
Hi,
This plugin only support order automatically printing with Star CloudPRNT
Supported printer models are:
Star TSP650II with HIX interface
Star mC-Print3
Star mC-Print2
Star TSP700II with HIX interface
Star TSP800II with HIX interface (currently limited to 80mm paper width support)
Star SP700 with HIX interfaceBest regards, ExThemes.
Hi, I have a pre-purchase question. Can I install the plugin on a test site url and move the licence on to the live site url when completed?
Hi,
Yes, it is possible.
Best regards, ExThemes.
hi can you send to us food setting video for setup? thanks
Hi,
If you want to set menu like the demo page, please check this FAQ: https://exthemes.net/docs/all/woocommerce-food/faq/
As I said in other message that all document of this plugin only available in this link:https://exthemes.net/docs/all/woocommerce-food/ so please check all article for all settings in this doc link
Best regards, ExThemes.
hi I get confused between food location and order and woocommerce location and Order what the different ? thanks
Hi,
1. The Food location to allow you can create different stores location for your user can select it before order, the location will display in the popup select order method like the demo page: https://exthemes.net/woocommerce-food/
2. The “Order” feature is allow you can know who order food and manage it, this is needed feature any booking/ordering system and this default feature of WooCommerce, please check document of order here:https://woocommerce.com/document/managing-orders/
hi where can find food grid short-code for displaying food on grid ?
Hi,
Please check document for grid shortcode here: https://exthemes.net/docs/all/woocommerce-food/shortcodes/food-grid/
HI I HAVE SENT TO YOU THE NEW LINK ?CAN YOU CHECK PLZ THANKS
Hi,
When you create food options there are two types of price. Fixed amount and quantity based. How does the quantity based work? For example if I add food option for drinks and use checkboxes, is it possible to select a drink and set quantity for it if someone wants to order 2 drinks with their food?
Hi,
1. When you set type of price is quantity based then the price of that option will auto increase for each quantity if not the price is fixed
2. There is no feature for you can set quantity for the checkbox, if you want to allow your user can change qty, you need to create Option with option type is Quantity
Best regards, ExThemes.
Hello there, I’m wondering if the option for accepting and (declining orders in real-time) is available with this plugin, and if not, can you please let me know if there is a plan to add it in the future? Thank you
Hi,
Unfortunately currently we have not yet planned for this feature
Best regards, ExThemes.
hi i have received this message (Invalid purchase code for WooCommerce Food plugin, please find check how to find your purchase code here) but where the link for put the code again?
Hi,
You can activate your license in Products > Food Settings page > Plugin License
I see your license has been activated successfully so if you have other problem with the license, please send your url + admin login info via this support link: https://codecanyon.net/item/woocommerce-food-restaurant-menu-food-ordering/25457330/support
Best regards, ExThemes.
HI I HAVE SENT TO YOU THE NEW LINK ?CAN YOU CHECK PLZ THANKS
Hi,
We have replied to that message so if you do not get it, please re-check your spambox
Best regards, ExThemes.
