3129 comments found.
I would like to buy your plugin but my question is for woocommerce multisite. Can I syncr from the main inventory all the inventories ?
Hi First of all if you want to use our plugin on multisite then you will need individual license for each of your multisite. Secondly for multisite you can not make our plugin network active you will need to activate our plugin on each of your multisite so inventories will be different on each of your site and you will not be able to sync as you want.
Hello, I always have lots of bugs with your plugin and never solved. Yet I paid 2x for support, but none of your solutions solved my problems. I’ve been using the plugin with bug for 2 years, but now it’s giving me business management issues. Now the calendar is no longer accessible (error 500) and I am still unable to deactivate dates in the calendar. People can buy things that I don’t offer. Moreover, the whole plugin is extremely slow from the beginning and you have to click twice on the reserve button for it to work. version 11.0.9
I am really very disappointed, because I will have to completely redo my website!
Hi We are sorry that still after 2 years of our purchase you are having issues with our plugin. However, what you are claiming is not correct. we do not have any calendar issue on our latest version and we do not have the issue of double click for reservation. If you face any issue you can open a support ticket.
Your plugin is in conflict with several plugins including advanced custom field and cache plugins! Unfortunately many developers create websites with the famous advanced custom field plugin.
Hi Please check the Envato item support policy where it is clearly stated that third-party plugin compatibility is not within support scope. Also, we have not mentioned anywhere that our plugin is compatible with Advanced custom field or similar plugins. https://themeforest.net/page/item_support_policy
Pre sale question: The way i work, every new day’s charging starts at 10.00 am. For example if someone rents a car at 10.00 on Friday and returns it on 9.00am on Saturday i charge him for 1 day. But, if it returns it on Saturday at 1.00 pm then i charge him for 2 days I mean that every new days charging “starts” at 10.00 am
Is it possible to configure that using your plugin?
Hi Yes, it is possible if you do not have any hourly pricing and only daily pricing.
Questions for purchase:
Can RnB be used with the beaver builder plugin?
Is it possible for customers to make a booking per time block of 2 hours? So that for example it is only possible to book from 08:00 to 10:00 and from 10:00 to 12:00 ect.
When a customer books a certain time block will this time block immediately be set to unavailable for the next customer?
Is it possible to manually set time slots to unavailable?
Hi No we do not have builder plugin support NO, it will require additional customization yes, if there is no inventory available then next user will not be able to book we do not have slotting system
hello, is there a way to have a variable price according to personnal data ? example : if age < 25 price is higher
Hi Unfortunately that is not possible. It will require additional customization.
Hello,
does the total price of the completed order not include the deposit? What should I do if I need to display the total price including the deposit, because I have a refund plug-in that needs the total priceHi It will require some additional customization. If you open a support ticket then our technical support team will show you on which files you will need to work on.
hello!
I think the current total result is wrong, because there is no operation on the system, and the displayed total result does not include the deposit。Hi This is how our plugin works.and as stated before if you want it like the way you want then it will require additional customization.
Hi, I have paid $23 to open the support and submitted a support ticket, private ticket #2954038
Hi Our support team looks at tickets on queuing basis and soon they will respond to your ticket.
Elementor Single Product Template not supported
Sorry we do not have elementor support for our plugin
Hello, is there any Multi vendor marketplace woocommerce plugin compatible with your plugin? Thanks!
Hi We do not have multivendor support for our plugin. Also we are not aware of any multivendor plugins that are compatible with our plugin.
Hello, whats new update on version 11.0.9 RnB Rental?
Hi We will update the change-log
Greetings of the day author, is it possible to chat with you over Skype or any other way to contact you, please? Can I have your email address?
Looking forward, thank you.
Sorry we do not have chatting system or skype call system. you can send your queries to admin@redq.io or you can let us know your query here.
Thank you, I sent you an email already.
Looking forward.
Pre sale question: is it possible to have price for days? example: i rent a room: 1 day +50$, the second day +40$, one week a total of 300$ and so on.
Hi you can set day range pricing like below 1-1 days 50 then 2-6 days 40 then 7-7 days 300 and so on
Hi Unfortunately, we do not provide dummy data for our plugin. can you please open a support ticket and our technical support team will assist you.
Hello support! your plugin came with these two «« inventories.xml products.xml »» file, and everything is installed correctly, but not as in this link, if there is a help center how to do it I will be grateful. https://preview.redq.io/rnb/shop/grand-beach-resort-spa/
Hi,
Please attach the inventory from product edit panel. Please check our docs to know more about how to attach inventories for a product.
Thanks
Massive bug with available time. Reservation times will ignore set time intervals and will take into account the local time set on your device. This only happens on the same day as your booking date and device date. If you open only from 9am-5pm but a customer checks reservations at 7am they will be able to book at 7am.
see screenshots. This needs to be fixed ASAP, I have a temporary fix but I have lost thousands on refunding customers reserving times they should not be able to reserve. https://gyazo.com/8f748ff63b3823cf44b22c4362cb2939 https://gyazo.com/fd8735326a91c3347a331083e724c3df https://gyazo.com/e5236884a96cc905c75b4c63d1dc035dHi Can you please open a support ticket with relevant details so that our technical support team can assist you.
Is there any way for this to connect to send reminders when an item has to be picked up? Whether via email notification or by Connecting to Google Calendar and then send notifications? We have an issue where staff members forget to pickup items so they have to be reminded.
Hi sorry we do not have a reminder system
Hi, pre sale question Is there a search function in the plugin? Eg where the user can enter the desired date and the search shows the possible rental cars? like it is done here: https://vikwp.com/demo/vikrentcar/ thank you
Hi Unfortunately no, our plugin has rental features only.
1) Can the return location be different than the pickup location? BUT the return location should depend on the pickup location so that not all locations will be eligible for return and pickup at the same time? Is this possible? 2) Do you support all woocomerce based payment methods? 3) When putting the pricing, can I put different prices based on the season? 4) Can I create two different request forms and each form to retrieve results from different locations. Is this possible? So, in one form one can choose specific locations for return and pickup – and in the other form, to set different available locations . Is this possible? 5) Can I manually put bookings from clients that don’t book online so the availability of the cars will be always up to date? 6) Is your theme Polylang ready? Or you support only WPML ? 7) Since I want to put rental moto services additionally to car rental services, is there a way to create “booking forms” that will only show specific category of vehicles (only motors) in the result page? 
Can the user select time of booking instead of date only? It’s essential to be able to choose the time in the booking form and not only the date. 9) Can I set different pricing based on the amount of booked days? For example, if the user selects 2 days to show 30 euros per day but if the user selects 10 days, to show 20 euros per day. Is this possible? 10) Do you support Elementor Builder?
Hi, is it possible to sort the RnB Categories manually on the Front End ? The plugin is sorting it alphabetical.
Example: It is sorting like this: P120 P180 P24 P240
I want it like this: P24 P120 P180 P240
Thanks in advance
Hi Unfortunately that is not possible via our plugin. it will require additional customization.
How can I add a form that allows searching by: Place of collection, date and time of collection – Place of delivery date and time of delivery?
Hi Our plugin is a rental plugin only. For searching you can use other third party plugins.
Hi, 1. I see that many people have already asked before me, but I’ll ask again. Is this compatible with Dokan or maybe you have plans to add compatibility? 2. How does it work? Does your plugin just create a new product type or is it an extension for the product? 3. Does it work as an extension for Woocommerce? And does your plugin require the installation of woocommerce rental products or woocommerce bookung plugins? Thanks
Hi 1. no 2. our plugin creates a new custom product type called rental product 3.yes our plugin is an extension of woocommerce and using woocommerce ismandatory. but it does not require installation of any other woocommerce products or plugins.
