Discussion on Bookly Group Booking (Add-on) (Page 3)

caupys Purchased

almost 4 years ago

Hello, the module is giving me errors

almost 4 years ago

Hi there,

Thank you for your message.

Please follow the link below to create a support ticket and provide us with more details, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Yulia
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modernoba Purchased

almost 4 years ago

Hello: I have bookly plugin for people to book tickets for our museum with their email

I need to export the list of all people who have been reserved to a CVS in order to make a mail campaing.

Before it was possible for me to export the list of those who had booked. But now I am not finding the option.

Do you have a support article that talks about this?

King regards

Bookly-Support Author Team

almost 4 years ago

Hello,

Thank you for your message.

We have sent you an email, kindly check it.

Thanks!
Kate
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bsntech

about 4 years ago

Purchased Bookly Pro, PayPal add on, and the group add-on.

Couple of things:

- Website is a site selling tickets to come to a petting zoo. - Group booking partially working. You can choose the number of persons/tickets on the checkout page. HOWEVER, on the Customer Details screen, it only shows the cost of one ticket/person. The price was set to $15 both under the Staff Member and the Service. This needs changed to charge the $15 ticket price times the number of people.

- Is there the ability to select multiple “ticket types”? As an example – we’d like to have a child’s ticket for $10 and a adult ticket for $15 that can all be booked at the same time.

Bookly-Support Author Team

about 4 years ago

Hello,

Thank you for your message.

1) Please, make sure that you are using {total_price} in Appearance section (Details step).

2) You can try to use Bookly Service Extras (Add-on): https://codecanyon.net/item/bookly-service-extras-addon/15552320

Thanks!
Kate
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SETH_GARLAND_2020 Purchased

about 4 years ago

Having some issues with the plugin.

Once again, I am having issues where it constantly asks for the purchase codes. I keep entering them, and it keeps asking for them.

The second issue is that the courses are not showing availability as they should. Can you please check into this?

Here is the URL of the issue:

http://training.modtac.us/med-1/

It should be showing availability for April 23rd. Those days have been set as special days for both of the providers.

This is an error message I get:

When I access the services page of Bookly, I do see this error message:

DataTables warning: table id=services-list – Requested unknown parameter ‘0’ for row 0, column 0. For more information about this error, please see http://datatables.net/tn/4

Bookly-Support Author Team

about 4 years ago

Hello,

Thank you for your message.

The issues you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!

Kate
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luislafo Purchased

about 4 years ago

hi!! I buy and install a couple of your products on a website but now i have to completely change the website and I’m not going to use it on that one. can I use the same codes on a new website?

Bookly-Support Author Team

about 4 years ago

Hello,

Thank you for your message.

Yes, you can use the same purchase code on your new domain. But you will need to dissociate it from the old one first. According to Envato rules, you can use one purchase code on one domain only.

Thanks!
Kate
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erickeiser1 Purchased

over 4 years ago

I was advised by your support to download this particular add-on to book multiple people at once. I think what I asked was misunderstood.

what I want is for 3 different customers to be able to book an appointment at the same time, not a group.

is this possible? do I need a different add-on?

Bookly-Support Author Team

over 4 years ago

Hello,

Thanks for your message.

The Bookly Group Booking Add-on: https://support.booking-wp-plugin.com/hc/en-us/articles/360000259594-Group-Booking-Add-on allows you to accept group bookings or multiple/different persons for the same service at the same time and let customers specify the number of persons they’d like to book for when they choose a service at the first step of the booking process.

If you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #171217 so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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safapolat

over 4 years ago

Hello I had bought plugins named Support for Bookly PRO – Appointment Booking and Scheduling Software System. But I accidentally added 2 times, so i paid 78 dollar. I used one of them on my website. Can I return the other one?

the product i want a refund: *

I forwarded this request to the author.

Bookly-Support Author Team

over 4 years ago

Hello,

Sorry that you’re asking for a refund.

Please check the following links regarding the refund procedure:

And please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy.

Kindly scroll down to the middle of the page to find the “Click here to request a refund” green button: https://prnt.sc/sss8o4.

If you require further assistance or have additional questions/clarifications about this, please create a support ticket using the link below and mention Ticket #170933, so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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Billieandcode Purchased

over 4 years ago

Good day.

I have added the plugin but its still not allowing customers to book the 3 for the same time. It automatically books them for 3 different times.

Please assist.

Bookly-Support Author Team

over 4 years ago

Hello,

Thanks for your message.

I’m afraid the issue you’ve raised requires personalized support which will involve in-depth troubleshooting. Please follow the link below to create a support ticket and mention Ticket #170599, so the Support Team can look into this matter for you.

Click Here To Get Bookly Support

Many thanks,
Richel

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IManzanoNavaza

over 4 years ago

With this add-on is it possible to completely hide the first step? Is it possible to select the number of people in the third step?

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

You can hide the first step of the booking form while adding it on the web page: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185

But in this case, “Number of persons” field will be hidden as well. There is no option to remove it to the third step.

Let me know if you have any other questions.

Thanks!
Kate
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laxmansuthar1

over 4 years ago

can we do tired pricing like this price for 1 person this price if 2 to 5 person like visitors book sightseeing one car 4 person this price one car 2 person this price

Bookly-Support Author Team

over 4 years ago

Hello,

You could set up tiered pricing with the help of the Discounts Add-on and Group Booking Add-on. You can try the sandbox on a live website before purchasing to better understand how Bookly PRO and its add-ons work and be able to discern if Bookly products fit your business needs.

To access the sandbox mode, please go to https://www.booking-wp-plugin.com/demo-list/ and add your email address and click on the “Configure” button then follow the rest of the steps that you’ll receive on your mail.

Thanks!
Alex

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lmn40227

over 4 years ago

Dear support,

I purchased this add-on plugin, it doesn’t work as my wished.

want to ask for refund for this items.

thanks cory

Bookly-Support Author Team

over 4 years ago

Hello,

Please check this link regarding the refund procedure: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Before you ask for a refund, please refer to Envato Market Refund Rules to be informed of the situations when Envato is not obliged to give refunds: https://themeforest.net/page/customer_refund_policy

Thanks!
Alex

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nmab Purchased

over 4 years ago

Hey Bookly Team,

Here’s my question:

we have our service for example from 08:00 – 22 o’clock Divided into 1 hour time slots and a service duration of 4 hours.

If a customer books an appointment at 8:00 am, the next 4 hours should not be completely blocked but only the available ticket number should be adjusted.

Means:

If someone books an appointment at 8:00 with 10 of 40 tickets, then there should be 30 tickets left for this service up to and including 12:00 (4 hour service).

If someone then additionally books 10 tickets at 11:00, the tickets for the next 4 hours have to be reduced again. Means we have then UNTIL 12 o’clock 20 tickets and from 12 – 15:00 o’clock again 30 tickets (since 10 become free – because of the first reservation from 08-12:00 o’clock)

FYI: Our client has a paintball arena where customers can book their appointments online every hour.

After booking you can stay up to 4 hours in the arena. However, in these 4 hour slots, only a maximum of 40 people can be there at the same time.

How can we get to a solution here? Thank you & greetings

Bookly-Support Author Team

over 4 years ago

Hi,

I’m afraid that the functionality you describe is not available. We have the Bookly Group Booking (Add-on): https://codecanyon.net/item/bookly-group-booking-addon/21344225 that allows you to set a capacity of customers that can book a service at the same time with the same staff member, however, it does not allow you to control the maximum people at a time in the arena. For example, if you have a booking of 10 tickets out of 40 at 8:00 then either there won’t be any available time slots until 12:00 (in case when you have only 1 staff member) or if you have more than one employees then you’ll get a booking of 20 tickets on 9:00 or 10:00 which will overflow your maximum amount of 40 people in the arena at the same time. (I understand that you do not have any employees and the arena stands for the staff member)
If you consider this is an important feature, please add these details as a new record to our suggestion board: https://ideas.booking-wp-plugin.com/ Here where we track requests for new capabilities, and our product development depends directly on the number of votes each request receives.

Regards,
Olya
Bookly Customer Support
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Jael2019 Purchased

over 4 years ago

Hi I’ve bought this add on and installed the plugin. Unfortunately in the backend I can see the option how many participants can register (for some strange reason only 1-3) but in the frontend the field is not showing.

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

You can show or hide the “Number of persons” field when placing a booking form on your website: https://support.booking-wp-plugin.com/hc/en-us/articles/212800185-Publish-Booking-Form.

https://prnt.sc/1vzsnmn

If you require further assistance, please create a support ticket using the link below and we will be happy to assist you.

Click Here To Get Bookly Support

Thanks!
Yulia
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AZNeoMedia Purchased

over 4 years ago

Hello! I have installed bookly plugin + multiple location addon and the plugin doesn t send booking confirmation email to the clients that have yahoo mail. I have made a test appointment with a gmail address and gmail receives your mail.

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

We have replied to your request in ticket 166337.

Kindly, check it.

Thanks!
Kate
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AZNeoMedia Purchased

over 4 years ago

where can i see the ticket? i just created an account on your support page and is nowhere to be found

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

We have responded to you via email. Please check your inbox, spam, or junk folder.

Thanks!
Yulia
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newwayworking Purchased

over 4 years ago

Hello, I purchased the Bookly group add-on to set the capacity of my coworking services, however I am running into an issue.

I have multiple versions of the same service but with different time lengths. eg: “Desk Space 1 hour” “Desk Space 4 hours” “Desk Space 1 day” “Desk Space 5 days”

The capacity for Desks is 4. How can I set it up so that when somebody reserves “Desk Space 5 days” it changes the capacity to 1/4 for all Desk services and not just “Desk Space 5 days”. Because as of now, if somebody reserves “Desk Space 5 days”, only “Desk Space 5 days” will show capacity 1/4.

Thank you for your help.

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

Currently, there is no option to set up the general capacity for all services. the capacity will work for each time slot of the service. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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darpanbarje Purchased

over 4 years ago

Hi,

I don’t want to increase the price of service for the group addon. Let me know if there is an option or PHP snippet to disable price multiplication with a number of persons.

Thanks:)

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

Currently, such option is not supported. You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Thanks!
Kate
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darpanbarje Purchased

over 4 years ago

Hi,

I have recently purchased a group booking addon for my site, But the number of people not showing on the front end of my website, can you please tell me how to show it. On the backend, it’s showing but not on the front end.

I want to set this up for Services with 1-50 person price will be 500 INR. 50-100 price INR 1000 & vice versa. The maximum number of people will be 250.

Thanks in Advance:)

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

Please, make sure that “Number of people” field is enabled: http://joxi.ru/zANneDYi8LEROA

I’m afraid there is no option to set up different prices for the service according to the number of people. However, you can use Bookly Discounts (Add-on): https://codecanyon.net/item/bookly-discounts-addon/29936495 as well,

Let me know if it works for you.

Thanks!
Kate
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wiTZLYoKsWch3t54PyxraRUm Purchased

over 4 years ago

Please fix this problem right away, as we needed to Launch our web site.

ISSUE: double “Your Your” and the “another Your Last name.” – in I believe Show confirmation dialog before updating customer’s data.

Here’s the actual text:

Data already in use

Your Your Phone: +16048852085 is already associated with another Your Last name. Press Update if we should update your user data, or press Cancel to edit entered data.

Bookly-Support Author Team

over 4 years ago

Hello

The issue you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks

Kate
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katerina20play Purchased

over 4 years ago

Hi I bought this plugin because I anted to add group booking but it isn’t possible to book for 2 or 3 persons but with different providers. I have a massage place and I want people to choose how many persons they are and to book the appointments at the same time. I already have the collaborative services and I wanted to show in the booking form the availability if 2 friends want different massages for exaple at the same time.

Bookly-Support Author Team

over 4 years ago

Hello

The case you’ve raised requires personalized support, please follow the link below to create a support ticket, so we can look into this matter.

Click Here To Get Bookly Support

Thanks!
Kate
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epiphanicrafts

over 4 years ago

Hi, i having bookly pro and recurring appointment purchased. Would be looking to purchase this addon, just a pre-purchased enquiry:

For Bookly Group Booking (Add-on), if selected 2 people, and if this 2 people has account at wordpress, can they individually see the same appointment at their own account dashboard respectively?

Thanks

Bookly-Support Author Team

over 4 years ago

Hello,

Thank you for your message.

I’m afraid such option is not supported as the system creates one appointment with several people but the appointment is connected to one participant (who makes the booking). You can leave your request here: https://ideas.booking-wp-plugin.com/boards/feature-requests and if it gets enough votes, it might be implemented in the future release.

Let me know if you have any other questions.

Thanks!
Kate
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epiphanicrafts

over 4 years ago

Thanks for the prompt response. Noted!

Last Update	28 November 2025
Gutenberg Optimized	Yes
Compatible Browsers	Firefox, Safari, Opera, Chrome, Edge
Compatible With	WPML
Files Included	JavaScript JS, CSS, PHP
Software Version	WordPress 6.8.x
Tags	add-on, appointment, booking, bookly, capacity, group booking, groups, wordpress
Created	8 years ago

Discussion on Bookly Group Booking (Add-on)

Discussion on Bookly Group Booking (Add-on)

Nota-info supports this item

246 comments found.

After booking you can stay up to 4 hours in the arena. However, in these 4 hour slots, only a maximum of 40 people can be there at the same time.

Nota-info

Discussion on Bookly Group Booking (Add-on)

Discussion on Bookly Group Booking (Add-on)

Nota-info supports this item

246 comments found.

After booking you can stay up to 4 hours in the arena. However, in these 4 hour slots, only a maximum of 40 people can be there at the same time.

Nota-info

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