66 comments found.
Hey there! Does this plugin still work? I’m stuck with a loading animation on the page that shows the calendar! I tried emailing. https://www.autismnetwork.com/test-demo/ see here
Hi hutchmediainc,
Thank you for contacting us.
I’m from the Customer Service Department of Tiva_theme.
To help us better understand the problem you’re having, can you take a photo or video of it? This will help our support team understand and provide you with a more efficient solution.
You can submit a ticket at this link: https://cmsmart.net/index.php?option=com_cmsmart&view=profile&layout=overviews
Then our supporter team will work directly with you to help you out of the issue.
Best regards,
Tiva_theme
We tried that. Hope someone replies. If you just click here https://www.autismnetwork.com/test-demo/ you will see the issue just has a picture of it spinning like it’s loading…but does not. I see many other comments have same issue.
Still no help here or on the ticket. Is this plugin no longer operation?
Hi hutchmediainc,
Thank you for contacting us.
We have received your ticket and our ticket support team will answer you as soon as possible.
If you have any further questions or concerns, please do not hesitate to reach out to us.
Best regards,
Tiva_theme
We have further concerns because your support didn’t even read our request. We will go through CodeCanyon. We recommend that nobody purchases this broken app. We needed it for the weekend and it doesn’t even work. Support does not reply.
Update 9 days later. Still ZERO support.
Day 10…no support and plugin still broken…brutal.
Dear hutchmediainc,
Thank you for paying attention to our products! Our company really appreciates it!
It seems that you have forgotten to reply to us on ticket support and our developer team are waiting for your response to resolve the issue for you.
Please check our message on ticket support: https://dashboard.cmsmart.net/apps/ticket-support/?reply=32484We are looking forward to hearing from you!
Best regards,
Netbaseteam
We did not forget to reply. We replied 9 minutes later and it’s been 11 days. We had to buy an alternate plugin. Absolutely crazy.
I have just bought your Tiva Timetable for WordPress. Each time I download it to my plugin page I get this message (see below). So I go to Bluehost and turn your plugin off.
it shows on the page as: There has been a critical error on this website. Please check your site admin email inbox for instructions. I use WP bakery and can use their JS widget do I need to change to Java Script?
Hello Auto12345,
Thank you for contacting us.
We support customer on ticket system so could you create a ticket following guidance below: Firstly, log in this website: cmsmart.net/ Then go to this link https://cmsmart.net/index.php?option=com_cmsmart&view=profile&layout=overviews and access Ticket overview. After that, create new ticket. Kindly describe your request and provide your site information so that we can support you quicker.
Have a great day.
Hi There, I have few queries, it will be great before i buy this plugin you answer them 1. can we use Chinese characters in event title or description 2. Is there any limitation on configure the date and time in calendar
3. any limitation to specify the color use for each event in event calendar
Hello jayeshma,
Thanks for your contact.
We need to develop and improve this product better, so when it’s available, we will inform you soon.
Thanks so much and wish you the best!!
Best regards,
tiva_theme
Before buying plugin we just want to know can we use Chinese characters in event title or description?
hi, any plan for update your any of 3 versions of this
Dear Mirandalonso,
Thanks for your contact.
Whenever we have any updates, we will send you an email notification.
Best regards,
tiva_theme
Hi, how can I contact the author for refund?
Hello simpsonrob,
Thanks for your reply.
Please let us know about your issues in more detail and we’re confused whether you submitted our ticket to get our support or not.
If not yet, please submit it at this link http://cmsmart.net/your-profile/user_list_ticket
And then our dev will support you to fix your issues better.
Best regards,
tiva_theme
Hi, I want to know how to set up recurring events on the widget. I want a number of events to show up every week at a specific time.
Also, I didn’t see any color changing feature. Is that something you can help me with?
Thanks.
Hi simpsonrob,
Many thanks for your contact.
Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket
After that you can describe your issues more details and note your product and purchase code. Then our support team can check and help you out of the issue better.
Best regards,
tiva_theme
Hello, I’m interest in “Timetable” plugin but I want to ask you somethings first.
We are a dance school and we need this plugin to put the schedule on our website. It is possible to configure the option of filter by discipline? This means that when I click for example in ballet only appears on timetable the classes of ballet, or if I click in jazz only appears the classes of jazz?
Thank you so much and thank you for your job!
Cristina
Hello Cristina,
Many thanks for your contact and interest in our product.
However, we are in the process to develop this product so it becomes better.
Therefore, we will inform you soon when everything is developed very well.
Thanks so much again.
Best regards,
tiva_theme
I just purchased the Tiva Timeline. When I went to my site I was given this message:
Warning: Use of undefined constant tiva_timetable_list – assumed ‘tiva_timetable_list’ (this will throw an Error in a future version of PHP) in /home/customer/www/maximusuncensored.com/public_html/wp-content/plugins/tiva-timetable/tiva-timetable.php on line 48
Can you fix this or tell me what I need to do? I am not very savvy and was hoping to have a plugin that just worked with the business needs.
Thank you, anne
Hi anneaylor,
Many thanks for your contact.
Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket
After that you can describe your issues more details and note your product and purchase code. Then our support team can check and help you out of the issue better.
Best regards,
tiva_theme
Hi Before i make the purchase, can each of my users access just their own diary? Thanks
Hello Mr/Mrs. Billyboyluke11,
Many thanks for your interest in our product. Yes, each user will be able to access their own diary.
Best regards.
Thankyou. I have purchased it and installed it. However when i add an entry into the diary and sign in as a different user i see the entries from the previous user. I wanted to only see the entries from the user that entered them and not all entries from any other users. Hope that makes sense
Hi Billyboyluke11,
Many thanks for your purchase.
Have you tried to raise our support ticket before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket
After that you can describe your issues more details and and note your product and purchase code. Then our support team can check and help you out of the issue better.
Best regards,
tiva_theme
Is it possible that we can use this internally in our company for the boardroom?
We always bump into each other and so we need every employee in our company to be able to book the time slot for his/her meeting and other employees should not be able to delete other employees time slot.
Please let us know what is possible.
Hello vplaya,
Many thanks for your interest in our product. To fulfill your requirement, we need to do a small customization on our plugin. If you are interested, you could contact our consultant staff via email janet@cmsmart.net or WhatsApp +84 354 816 268
Best Regards,
Tiva Theme
Sorry, I want to get refund. I have no download this product until now.
I will buy Tiva Timetable for Jquery version.
Please, refund ..
Thank you.
Hi LEEUNYOUNG,
Many thanks for your contact and we’re sorry to hear about your issues.
Please let us know about the issues you’re facing in details.
Have you tried to raise our ticket to get our support before? If not yet, please submit it by following this link: http://cmsmart.net/your-profile/user_list_ticket
After that you can describe your issues more details and then our support team can check and instruct you out of the issue better.
Best regards,
tiva_theme
Hi, I’m interested in how to translate dates and is it possible to set two calendars for different events?
Hi,
- To translate the dates, please translate text on line 1-10 of file wp-content/plugins/tiva-timetable/assets/js/timetable.js
- Unfortunately, it is impossible. All calendars get events from same source.
Is there a Turkish language option? and can I try before I buy?
Hi. To translate the language of timetable, you only need translate text in file of plugin (we will guide you). Unfortunately, there is not the trial version for this product.
Hello
Please help us to setup you pluggins we already install but the view just like this
https://www.epici-mro.com/event/We need vie like your demo ” Tiva Events Calendar (Full Layout)”
http://preview.codecanyon.net/item/tiva-timetable-for-wordpress/full_screen_preview/19318222?_ga=2.60969263.2093005382.1579742100-744477712.1570963104Thanks you for your support
Hi. We have checked your website but not seen the different. You are using the monthly view, and it look like our demo.
Your website: https://gyazo.com/cabd5be37c748d4ac0bfe886a49854e2
Our demo: https://gyazo.com/6099af460155203e135d73cc43e0ddbe
In the list view format, can we add a title and also buy now button for each calendar?
Hi. Unfortunately, you can’t do it.
Hello,
I just installed the plugin, but I am getting a error:
Warning: Use of undefined constant tiva_timetable_list – assumed ‘tiva_timetable_list’ (this will throw an Error in a future version of PHP) in httpdocs/wp-content/plugins/tiva-timetable/tiva-timetable.php on line 48
Hi.
To fix it, please modify line 48 of wp-content/plugins/tiva-timetable/tiva-timetable.php:
From: tiva_timetable_list // Function
To: ‘tiva_timetable_list’ // Function
This is what I was looking for. simple and with a clean design. but I wonder if in the future there will be an update for to work properly with the last version of WP
Hi. Yes, if the plugin not work with the last version of WP, we will update it.
Hello there,
thanks for your wonderful plugin, it works perfectly since couple month but now I have an issue :
When a user book a lesson, they are not receiving any confirmation email anymore… Can you please help me with that ?
No change has been made and it’s not working anymore…
My website : https://latelierdelaforme.com
Hi. Sorry, but our plugin has not booking and email function, and when we check your website, not see our plugin which is used on your site.Could you check it again ? Our plugin is Tiva Timetable For Wordpress (http://tivatheme.com/wordpress/?page_id=166 )
You are totally right, sorry I mistake plugin !
How to change the timings on side and make it always visible? When i add new event other time disappear
Hi. To do it, you need modify line 287 and 288 of file wp-content/plugins/tiva-timetable/assets/js/timetable.js:
var min_time = getMinTime(tiva_timetables) ? getMinTime(tiva_timetables) : 8; var max_time = getMaxTime(tiva_timetables) ? getMaxTime(tiva_timetables) : 15;
The logic now is if have events, the timetable will get min time and max time of events. If not, it will be 8 (min) and 15 (max).
What to modify? It doesn’t works
I just want to show 8am-12am and always make it visible when update timetable please send me the code i should replace instead thanks
Please check screenshot for more info https://prnt.sc/p239iy
var min_time = 8; var max_time = 12;
var min_time = 8; var max_time = 12;
I tried both ways it doesn’t work
We have answered you via email.
Pre purchase question: Is this plugin fully compatible with Elementor page builder?
Hi. Yes, it is.
