74 comments found.
it does return the following error when sending to appstore via transporter: ERROR ITMS-90725: “SDK Version Issue. This app was built with the iOS 14.1 SDK. All iOS apps submitted to the App Store must be built with the iOS 15 SDK or later, included in Xcode 13 or later.” How to solve?
Hi,
Well, it’s because of the lower version of Expo SDK, you have to update the Expo SDK version for that, you can follow the steps mentioned here: https://docs.expo.dev/workflow/upgrading-expo-sdk-walkthrough/
If you are not in hurry then we will release a new version next week with fixing this issue, so you can wait,
yeh please help because app does crash when expo is upgraded
?
Hi,
We have released WPGYM Application today.
To be aware of what’s new go through the changelog file once,
Your IOS SDK version issue has been fixed in this version,
If you like our product and support, please give 5 star rating to the product,
Hello Dasinfomedia, any short plan for ADDING BOOKING SYSTEM ON MOBILE APP ? this will be great feature
Hi Mojoomla,
I hope you are having a great day.
We’re able to build an APK using the expo build:android command and we successfully installed the app on the actual phone, however it shuts down immediately upon opening it, it just reaches to the WPGYM’s logo and terminates itself.
I hope you can help us with this issue, You can check here: https://youtu.be/I9w8WnE1iro
Your customer support have not responded for days.
We have already replied to this issue and also we mentioned that we can give any desk support but you didn’t reply to that mail. we can give you any desk support as per Indian time 10 am to 6 pm.
We sent a response 7 days ago, I sent the same message that I sent above but didn’t get any reply. Kindly reply to that email so we can get some answers, I have purchased this a week ago.
Hello,
Okay, but we can’t face that kind of issue as you mention. so we can give Anydesk support as per IST time. and we already mentioned this in the last message
friends, is this application useful for users? so they can see what workouts they should do and what they should eat etc?
yes and it works only with wpgym plugin here: https://codecanyon.net/item/-wpgym-wordpress-gym-management-system/13352964
I would like to try the app with the administrator panel, download the app, it is super, but I would like to see when I assign an exercise, etc.
you can check WP app here: https://codecanyon.net/item/-wpgym-wordpress-gym-management-system/13352964
Hello, when i try to submit the app on APPLE STORE after following documentation this is the 4th time always i get REJECTED , Find apple details:
we identified an additional issue that needs your attention. See below for more information.
If you have any questions, we are here to help. Reply to this message in App Store Connect and let us know.
Guideline 2.1 – Performance – App Completeness
We discovered one or more bugs in your app. Specifically, your app did not load its contents and the activity indicator spun indefinitely. Please review the details below and complete the next steps.
Review device details:
- Device type: iPad and iPhone - OS version: iOS 15.3.1
What i must do and the app have so many bugs?
replied over email support
Well received i have already send details 
Hello Author,
I have found so many many issues on the mobile apps (Android / IOS) ethen on the dashboard when u click on any report the APP some time redirect to login again and some time it’d relading to dashboard so can you check issues?
Any response please?
replied over email support
hi, can you help me in the installation of the app?, I also have the problem of the API URL
We have provided documentation to guide the installation process, so we suggest you follow it,
After following it if you are not able to install the app we will give you anydesk support
Hola buenas tardes, que tal deseo una cotización urgente para personalización
Hello, i didn’t find support panel so am writing this comment to tell you that am facing issue on deploying the ANDROID app on GOOGLE PLAY STORE when i upload the release an error message telling me that this BUILD IS INVALID what can i do ?
Any update please???
Please follow the documentation and build again, try once and inform us,
Yeah i have followed the documentation of how to build in Android and IOS and extract APK & IPA extension with SIGNED mentionned on the file name and when i upload on GOOGLE PLAY STORE for example i get an error of ‘Build is INVALID’ i guess there is somethnig related to APPS Certification because we use EXPO ?
replied over email support
Hello Dasinfomedia, how can i book class from mobile app ?
Guys, activity list (w/ videos) in web frontend behaves ok but they dont show in app, tried with many users but with no success. It appears that here is no data available. How you guys can help us?
also this is apple review feedback how to solve:
We’re looking forward to completing our review, but we need more information to continue. Your app uses the AppTrackingTransparency framework, but we are unable to locate the App Tracking Transparency permission request when reviewed on iOS 15.1.
Next Steps
Please explain where we can find the App Tracking Transparency permission request in your app. The request should appear before any data is collected that could be used to track the user.
?
Hi,
Well, we will list out activity video in application in next release,
About the Apple Review We are not using user data for advertising or any other purpose so you can tell to apple team that we are not using App Tracking Transparency, if you select App Tracking Transparency at the time of release then remove it and release again,
Why is there activity video list in your description but no data is displayed in actual app? This is fake propaganda. We only bought this app for this reason. We already had to pay for a freelancer to solve a bug from your side, now this. We need this update urgently. When you gonna send it?
THERE IS NO WAY to tell apple this app does not have App Tracking Transparency permission request because in privacy policy section I am OBLIGED to set it on because it is indicated in your SOURCE CODE. MUST BE a place in this app to show them WHERE IS this tracking request.
?
About to release updated version
nice, with video watch feature too?
?
?
Your app behaves well when in simulator but when I test on device (via TestFlight) it stucks on loading screen (it does not even show login screen). Tested with iPhone 11 pro and iPhone X. Please, we really need your help.
Hi,
Well, first you have to check with run application locally using expo, you can follow documentation for how to setup application locally,
If you are unable then we will support you through any desk,
we sorted out paying freelancer
Hi guys: how to change language? how to hide qr code image from profile page? In write message screen there is option to choose recipient… how to restrain only to admin and staff member? message among members is non-sense for us…
thank you.
Your support email is not working.
Thanks for your interest in our product,
To do this you have to change in code, if you are able to change the code we will suggest you where to change, or if you are not then we can do code customization for you, we will give a customization Quote if you want to do customization.
Hi mate, you guys gave url api link based on the web url of my wp plugin. However, when tested on iOS, app stuck on white blank page; login page is not shown. I really need your help to sort this out, thank you!
email with details sent!
ok
hi, is this can be used as white label? using our own branding? and upload it by us?
can it use translation from wordpress? or i must use your won translation? as the Arabic translation is not correct,
can it be used with any payment gateway? can we add store on the app?
thank you
hi, is this can be used as white label? using our own branding? and upload it by us? >> you can upload under customer logo. Yes
can it use translation from wordpress? or i must use your won translation? as the Arabic translation is not correct, >> language file provided to change translation if you need to change it.
can it be used with any payment gateway? can we add store on the app? >> only payment gateway that works with WPgym will work here.
guys, I want to replace these api urls for my own but since I did not find any piece of information at docs about it, I would like to know if do I have to replace all these three urls with my own api url?
/Local base API link/
// export const BASE_URL = “http://192.168.1.173/Wordpress_Latest_Plugin/WP_GYM/?gmgt_json_api”;
/Live base API link/
// export const BASE_URL = “https://3dlif.com/wordpress/wpgym/?gmgt_json_api”;
/Demo base API link/
export const BASE_URL = “https://pushnifty.com/mojoomla/extend/wordpress/gym/?gmgt_json_api”;
replace all these or only the second?
Hello,
Thanks for purchasing our product.
You have to just set in the last API, the other two are commented and you can remove it.
Best Regards
cheers mate, any forecast for staff/admin login feature?
—> Yes. we will provide staff member login in the app. —> We are working on this feature so we will try to release the app this month
Still facing unclear information in order to find the correct url file to paste as API Url. The path I am at is Wp-content/plugins/gym/ then I find two files: api/gym-api-files.php and class/gymAPI.class.php. Which one is the correct to paste on api.js file?
Hello,
Please send admin and FTP details so we can check your issue.
Best Regards
Ok. no problem. Please give your anydesk id and your time between 11:00 AM to 6:00 PM (India time) so we can connect. we will connect anydesk and install your app. ok
Mate, we do not want to offer data access for security reason. PLEASE GIVE US CLEAR INSTRUCTION ABOUT SETTING UP API URL. Is it that hard? Every script here offer clear instruction why you guys hide this crucial information?
PLEASE GIVE US CLEAR INSTRUCTION
Just tell me the file path url in backend that we need to copy in order to paste it on api.js in the app. It is simple, it is clear, it is easy. Please, help us.
Hello,
Please give me your admin URL so we can give a proper URL with API.
Best Regards
hi mate, already sent in private message. Thank you.
Greetings, the demo login not working, the pre-purchase question? is the app support RTL like Arabic ? and I can booking classes from an app or only from the website?
Thanks for your interest in our product.
the demo login not working, —>Done Now check it. is the app support RTL like Arabic? —>No. we will try to add this feature in the future.
and I can book classes from an app or only from the website?
-->No.member can book a class on the website.Just uploaded API folder into WP backend but how app will communicate with the backend? I did not find in docs any config in order to paste in app files anything about API URL. How to do it?
Thanks for purchasing our product.
We have provided documentation for how to set up the app.
if any issue so please send admin details so we can set and give the app.
Really nice mate, but my question is based in: is there any API URL to put in app files? I already installed backend successfully but I still have this doubt since there is no information about URL API in docs.
Yes. We have provided documents in the gym mobile app package.
so please follow the steps and set up the app. if any issue so we will set up an app and give you the app.
hi mate, this is the only part in docs where I can find about setting up API https://ibb.co/PY8bY6f this is part is already set up. Although it shows how to make it happen in backend side, there is no information about API URL, that is, piece of information that will link App with backend. I am asking because I did not have to paste any URL backend in the app files. What am I doing wrong?
Please send admin and FTP details.
Please give your anydesk id and your time between 11:00 AM to 6:00 PM (India time) so we can connect.
we will connect anydesk and install your app.ok
Greetings, which is the difference between this version and the IOS and Android versions? It seems that the mobile versions are not updated/mantained anymore.
this is react native app
Does it works also with the GYM web app or only with WP backend? In that case how can we set it up?
I mean the PHP GYM web app
Thanks for the update! I’m writing a set of APIs to make it work also with the PHP GYM backend since I saw that the IOS app has not been updated for a long time and React seems a better choice for multiplatforms. Do you think is is a good idea?
is this working for staff/admin login too or only for members?
Thanks for your interest in our product.
Yes. At the moment we have provided member login in our app.
we are working on allow to staff members login into the mobile app.
Very nice, do you have an estimate time for staff login in this app? it is really importante to us. Thank you very much.
Yes. We will try to release it this month.
Ok, another question: I’d like to add other measurements other than height, weight, waist, chest, fat, tight, arms to be tracked. Is it possible or only by custom work? Do you guys offer this custom work? How much?
Yes.it can be done with code customization.
We will add a measurement module. we will add the measurement option to generate the setting page. we will create a report for the extra measurement field.
Can you give me a list so we can check and give a quotation for customization? also, give me a unit so we can set it.
