150 comments found.
Hello mate , there is a way to tested on my sytem because im creating my customer and send them credentials, it will show admin->users -> edit profile or only at checkout page ?
Hello. In mail not show ‘{FIRSTNAME}’, ‘{LASTNAME}’
Hi Guys I hope you can help, I have purchased this item, but it doesn’t appear to work. I have set up the plugin and tested it by setting my own DOB, it’s showing in the calendar, but the email doesn’t appear to be triggered. Please advise.
It seems you didn’t bother to update the plugin for a very long time. Is this plugin still supported? If yes, would you please update it to show it supports latest Woocommerce & latest WP?
Hello Author Having issue regarding mail trigger for some birthday users In mail logs we are not able to see mail trigger for user who have birthday in this month (Feb). Have kept setting of 15 days prior birthday mail should be trigger but it won’t.
Please Look into it
Thanks & Regard
Sohan Nagare
Hello,
Could you please tell which version of WordPress and WooCommerce are you using?
Hello,
I am using WordPress version 5.8.3 and for WooCommerce Version 5.9.0
Hi Auther, It’s more than 3 days since we are trying to contact you and get a solution for this, it’s really disappointing to wait and have no answer even after having a paid version of the support…
Please understand this feature is already put on our website people are contacting us as they are not getting the emails and coupons and we are losing business because of the delays,
Hello,
We are really sorry for the delay in response. Could you please send us your site details and FTP details at wpfumes@gmail.com so that we can check into the issue.
Hi, We need to add cc to admin and other email addresses, how can I add this? Please share your email address, so we can talk over there. and I need a track record of all sent emails rather than only 5. Your early response will be appreciated. Thank You
Hello, Currently there is no such options available for adding cc to other email address or admin. Could you please mention your wordpress and woocommerce version so that we can check the things for showing 5 sent emails?
Hello, i wrote on 26 June: Hi, I have the same problem as many others. There are birthdays of customers, but no mail is sent. Where is the problem. In the forum, you always write that you should delete the data. I’m happy to do that, but I’m still interested in what I have to do the next time.
then I wrote on 6 August Hello, sorry that I get in touch only now. I thought I had the problem under control. I would like to send coupons, to customers I have imported via wpallimport. However, they are only in wordpress as “customer” but not in woocommerce. As I see it, they are entered there when they have ordered the first time. But I want to send the voucher also to those who have not yet ordered in the new Woocommerce. Also the old customers should be considered.
On 06 August i sent a Reminder.
Unfortunately, the problem is still not solved. I would like to send birthday vouchers to WP users who have not yet placed an order. That must be possible? What can I do?
Please contact me, everywhere I read how great their support would be.
arno@shoptimizer.chWe are really sorry for the late reply. We have just replied you. Please check your email.
Just installed it, made all entries, but does not send any mails, doesn’t create a voucher and no entry in the calendar :/
Hello, Can you please tell which version of WordPress and WooCommerce are you using?
I purchased the plugin today, But I have issue on the calendar. When I test the plugin with different emails and place order with birthday, it can not appear on the calendar. It appears only one, even though I placed order with different email and different birthday data. And 2nd thing is, it shows me only first name, Not other details, how we can get the email address or other user data from calendar. because it is not showing anything else, not even in popups.
For Example, there will be multiple Alex on the website, with different 2nd names, but calendar will show me with first name only, “Alex” birthday on multiple times as a one person. What if we need to know which Alex has birthday in this month.
Hello,
Thanks for the purchase of plugin. Currently the plugin shows only first name. We will update the plugin so that you can see last name also. Right now we don’t have any option to show any popup when you click on the calendar.
Alright, When will we expect the update. Tentative date will be helpful. Thank You
Hello,
We can’t give you an exact time frame as we have some other things needs to be done but yes we will try to release an update soon.
Hi, I just downloaded the free version. Somehow I couldn’t check the birthday sent email and birthday calendar under the Woocommerce column
Can you check whether the coupons are being created or not from woocommerce coupons section?
the thing is I can’t even find where is the birthday sent email and birthday calendar dashboard. I need to subscribe the pro version only able to view the birthday sent email and birthday calendar dashboard?
Yes that option is available in the Pro version.
I have sent emails about the plugin working fine until recently, some coupon codes are sent to the customers via email, but are not generated on the WP admin dashboard. Please advise.
Hello,
We are really sorry for the issue and in delay of response. Can you tell us is there any other plugin for coupons creating are you using in your store?
Hi. Yes, there is another plugin that generates coupons too.
Ok, Can you just disable that plugin and check whether the coupons are being generated or not with our plugin?
The thing is, we need that plugin always enabled. And the birthday coupon issue does not happen on all emails/coupons.
Hello,
Then we need to check that plugin as well. There might be chances where it is restricting the coupons to be created from any other plugin.
Is there any way to test it by manually sending out the email? Issue does not happen to all birthday emails – just some.
Yes that seems to be some strange issue. If by deactivating the other plugins it is creating the coupons and working fine then there might be some issue with the other plugin. Which might have some restriction to create coupons for few users with their roles or something like that.
Is there any way to test it by manually sending out the email?
Hi I have installed the free version of birthday coupon voucher for testing. I have set one of the account’s birthday to 13/7 (according to the default setting in Coupon Before Birthday, so i set the birthday 1 day after 12/7). However I didn’t receive any birthday coupon related email in mail box.
Hello, Can you tell us which version of WooCommerce and WordPress are you using? Also can you please check the spam folder of your email. Might be the email has landed there?
Hi, I’m looking forward to purchase the plugin but have 2 questions:
1- We already ask for a birth date during checkout, can the plugin use that data and not add another field? We can not have 2 identical fields during checkout.
2- Is there a way to make the emails more pretty? With a drag builder or some other idea?
3- How can we track delivery and open rates?
Hello,
Here are the answers for your questions.
1 – That can be done by modifying plugin code so that it would use the field what you have.
2 – Currently there is no such functionality available. But in the near future yes we will think about that.
3 – Sorry we are not getting this point. Can you describe in details?
Kind Regards,
Hi,
1- If I buy the plugin can you help me with that?
2- Ok!
3- How can we measure how many users opened the email, and how many click on a link inside it?
4- Can we use our Amazon SES to send the emails?
Hello,
The thing what you are looking for simply looks like a custom development work and it needs some time to achieve that.
Ok, but what about point 1?
First we need to check what exactly the plugin are you using for that field and what would be the level of customization need to use that field in our plugin. After that we can confirm whether that would be a do able or not.
Hello,
Since we bought the plugin and activated it, it doesn’t send any kind of mail or generate coupons, I sent an email to wooextension@gmail.com but I didn’t get a reply.
Hello,
We have just replied your email. Please check.
Plugin working fine until recently, some coupon codes are sent to the customers via email, but are not generated on the WP admin dashboard – happened three times already.
Hello, That seems to be some strange issue. Can you tell us which version of WordPress and WooCommerce are you using?
Wordpress 5.7.2 and WooCommerce 5.3.0
Ok. Can you please share your site url with login details at wooextension@gmail.com so that we can check into it?
Someone replied, but the issue isn’t fixed. I proved all necessary information. It’s been a month and nobody has replied. I sent a follow up email, still no reply. 
i got a presale question. Is there a possibility to fill in the date of birth when you buy a product or just when you login?
Hello,
You can fill date of birth at the time of user registration and in the checkout page. Currently there is no option to enter date of birth in the login or product page.
Kind Regards,
Hello, I have correctly configured your plugin but unfortunately the following fields do not work:
- {CODE COUPON} - {customer_first_name} - {customer_last_name}
Your plugin is therefore unusable.
Can you help me correct this bug I caught you?
i talk about the content of the email
Hello,
Thanks for using our plugin. The variable what you are trying to use is not in our list. Here are the list of variables that you can use
{COUPONCODE} {COUPONEXPIRY} {ALLOWEDCATEGORIES} {EXCLUDEDCATEGORIES} {ALLOWEDPRODUCTS} {EXCLUDEDPRODUCTS} {USERNAME} {STORENAME} {STOREURL} {FIRSTNAME} {LASTNAME}
Thank you 
If you really liked the plugin then you can share your review.
Hello, We are going to buy your plugin but free version of it doesn`t work on Woocommerce 4.9.1 and WordPress 5.6.3. There are no calendar and emails doesn`t send. Is your paid version will work on our configuration?
Hello, Thanks for your interest in our plugin. Yes it should work without any issues. If you still get any issues then the support is always here.
Hi,
the plugin total not work, would u please help? the calendar nothing to show and the email is empty, thanks
Hi,
Please let us know which version of wordpress and woocommerce are you using?
WordPress 5.7 / WOOCOMMERCE – 5.1.0
and please reply in here should be fine
Hello,
Can you share your site url with sit login and FTP details at wooextension@gmail.com so that we can check into the issue.
hi, i have sent you email over 4 days but no one reply me mail, please check, thanks
Hello,
We are really sorry for the issue but haven’t got your email. Can you resend it now so that we can check?
please check wooextension@gmail.com
Hello,
We have replied to your email. Please check that.
hi i have purchase the plugin, but which is totally not work, please help
Hello,
Can you let me know which version of wordpress and woocommerec are you using?
WordPress 5.7 / WOOCOMMERCE – 5.1.0
Hello,
Can you share your site url with sit login and FTP details at wooextension@gmail.com so that we can check into the issue.