241 comments found.
Hello, I am intending to use your plugin. Could you please answer some of my questions? - I want to use a different server than my current web server to send notifications to avoid affecting the speed of my current server, what should I do? For example, I have 100k subscribers, I want to only send notifications to 10k subscribers every hour, how can do that? - Can I export the subscriber list and import it to another website? Or can I export the subscriber list and save it in case the server gets hacked? I look forward to hearing from you soon. Thanks.
Well currently not, but we can customize / add this feature for you on Charge. Contact us at support@welaunch.io
Hello i have installed the plugin successfully on my wordpress site and add all the data but no notifcation sent and when try to custom send web notification give me this error Title or Text Missing!
You need to enter a title and message in plugin settings first, then save and then send the custom message
yes i have added the title and message but still give me this error also the subscriber number still zero ( i have more than 10k visitor daily )
Please send wp admin login to support@welaunch.io
Hello how can i know the number of notification subscribers
how can i know the number of guests who click the notification url
is the plugin cause load on my host
is the plugin save any thing in the site database
Hi,
1) In subscribers section you can get a list of all tokens
2) You can only know the total number of people clicked the notification
3) The plugin stores token in your database yes
Hello I need some information if i can build following with this plugin.
i have a affiliate Website where different products are released on different dates. I want to setup a “remind me on release” button on the product page. a user can subscribe to that special date and get reminded on the particular release date.
The problem is that i need to create an uncountable ammount of different “subscribe” lists for each product at least one per product or even more if it the product will be released at different vendors with individual release dates.
can i implement this function with this plugin?
We replied to your mail 
OK – maybe it’s me, but…
I own a stack of your plugins. I have just tried to install Fire-push and immediately ran into a vacuum of information. Firstly, have you looked at the layout of the docs that download with the files??? Text overlaying text. Buttons sitting over text. Terrible! I tried both Chrome and Edge. Happy to send you a screenshot but I’m sure you will see what I do if you try to load those docs.
I then found TWO docs on your site. One helped me my FireBase script and Server Key. So far so good.
Then the second ONLY got me as far as entering the Server Key. After a round of confusion I worked out that most of the other info needed was in the script downloaded when following the first help doc.
But what is the ‘databaseURL’? I have no idea where to find it. Yes, I can see in YOUR screenshot that the ‘databaseURL’ is listed but it is NOT in the script that Google delivered to me.
Do I need to set up a Firebase hosting site? Is that field redundant?
Finally, whatever the answer here, can I suggest you add a few more paragraphs to this document – https://www.welaunch.io/en/knowledge-base/faq/firebase/
Thanks in advance of your reply.
BTW, even though I have the Welaunch Framework installed (for Woo Multi-site Duplicate AND WordPress Multilingual Multisite), I still have a PERMANENT nag message stating: WooCommerce Multisite Duplicate requires the WooCommerce and Redux Framework plugin. Please install or activate them before!
Is that because Multisite Duplicate hasn’t been updated with your Framework?
Hello,
please see here where to find the database URL: https://stackoverflow.com/questions/40168564/where-can-i-find-my-firebase-reference-url-in-firebase-account
We will update our online docs in next update
For multsite duplicate please make sure you are on latest version: 1.1.6
Thanks for your prompt reply. Yes, I checked and I’m running 1.1.3 for Multisite Duplicate. Have manually updated.
Glad to hear you will update the docs.
Can you please clarify one more point. If I have WordPress Multilingual Multisite installed, is there any point in also having the WooCommerce Multisite Duplicate plugin on the same site?
Thanks in advance.
DW
Normally you only need our multilingual plugin cause it has a copy function built in.
I come to know that this plugin cannot send more than 400 push notifications and others subscribers deleted because I select to remove failed subscribers.
Please renew your support license for further support.
Sure I will in next few days!
Hi, may i know the sms notification is like how? got any other charge for sms notification?
Yes we use clickend as a gateway to send SMS. You can see their pricing here: https://www.clicksend.com/de/pricing/us/
Hello, I have few pre-sale questions for your this plugin.
1. Your plugin send Posts notifications only or it can also send custom posts?
2. When we publish a post it will automatically choose the image/featured image of that post to send the notification?
3. Notification on Orders are created – It will send notification to the buyer who make an order?
4. There are two ways of notifications Web Push and SMS. Do we have an option to choose anyone or both will work same time?
Kindly answer these questions.
Thank You & Regards Sunny
1) custom post types are supported
2) yes it uses automatically feature image
3) no to admin
4) you can choose one or both yes
Hello! Thanks for all the information. Regards Sunny
i want to ask can i see the demo of sending sms before buying?
You mean a sent sms example? It would just be the same text as used for HTML5 notification.
How to show push notification on AMP pages?
AMP pages do not support this sorry.
Pre-order information, but can I also send push notifications to android and ios devices with this plugin? Thank you
Please stay patient and refer to our regular response time. It does not help doing duplicate comments here and via mail. Our dev team will check your issue as soon they can.
I wouldn’t write. But I was told that there was no problem. They did not understand the essence of my ticket.
We will check. But please stop duplicate requests as this makes more work than needed.
hi, i just bought firebase. why there is no smartphone notification ? i use ANDROID and GOOGLE CHROME . OMG … Another Problem 
Not all android versions are supported, please check: https://caniuse.com/push-api
okay, btw i have 2 questions 1. How to delete token? there is no option to delete in Users Token 2. Why in my phone every time it updates post, i always give 2 times notification to my phone (i already delete duplicate token)
1) Deleting tokens manually is currently not possible
2) That is not possible technically anyways. A single push notification is only sent once per device.
You have not dealt with my question. Are you ignoring me?
We do not work during weekends. Please be patient!
Tokens increase yes – I also wrote about this above. This loads the admin panel and my php base
written in detail. I wrote again. check your mail
Ok we check
I think you not gonna keep pagination on subscribers token! It’s increasing day by day.
Tokens increase yes.
Token increase yes and there is no pagination to minimize page depth.
Author! Where is the support? What did I pay money for?
Our support is here. What you mean?
You have requested access: “Please send wp admin login to support@welaunch.io”.
I gave access. I wrote to you in the mail. You are not answering me. You don’t read the messages above. What are you doing?
We got no mail with access details and a transcript? When you send access please always send it as plain text with a link to your original issue so our dev team can check it. Do not just send login details directly.
written in detail. I wrote again. check your mail
Ok sorry we check
I already own some of your plugins and love them but I am curious as to whetrher you have plans to further enhance Fire Push? I originally used OneSignal until it started costing me $120+ per month. Then I changed to WebPushr but they have now changed their limits and I either have to increase my costs there or move to an alternative. Based on your other tools, I’m in favor of Fire Push but it is still basic compared to some competitors. Is there a roadmap?
What features do you miss in detail?
1) we do Not Save anything in firebase, so that is why there are also no notifications
2) what you mean with „why 4 wp notificiations“?
3) not worth it?
Why are there no notifications on the smartphone?
Not all devices support push notifications, see: https://www.welaunch.io/en/knowledge-base/faq/supported-devices-fire-push/
My device is a android with BROWSER Chrome. I don’t see notifications And further. When I update the post, notifications come. This is disabled in the settings
Did you get a popup and accepted to get notifications?
Oh sure
Please send wp admin login to support@welaunch.io
I have a lot of questions. First you need to answer them. The site is great. The base in WP will be large. Will this put a load on the server?
When you send a notification it will need some time based on amount of subscribers. But it is an own Talble.
I understand. But the table in the database grows with the growth of notifications. And there is no way to delete notifications in the admin panel. The table will be very large. This is bad.
In the settings, it is checked not to notify. But if I edit a very old post notifications are sent. https://cloud.mail.ru/public/xerA/6ZQgLzmVZYou should disable “notify on update” then and do only keep “on publish” activated.
Have you watched the video from the link? “notify on update” is disabled
Hello. How about my question?
Please send wp admin login to support@welaunch.io
check your mail
I have a question about values and how the Woocommerce plugin works.
1- Is the value of 19 dollars paid for a 1 year or 1 month license?
2- What are the prices for sending SMS? Does it use a credit system like the other plugins? And if it works that way, is there a “Global” option when it comes to purchasing them? Because I have customers from several countries and it is impossible and unviable that I buy credits for sending SMS to a single country.
3- Can I customize the SMS that I send to a person as soon as the order placed on my website is paid?
4-Sending SMS for orders in Woocommerce is automatic as soon as you pay 19 dollars for the plugin or is it something extra charged separately? If so, what else is charged in addition to those $ 19?
5- Can I send personalized SMS manually only with the phone number of a customer who has made a purchase on my website?
1) Paid unlimited updates + 6 months support
2) we us clicksend service, see here: https://www.clicksend.com/en/pricing
3) You can customize all texts yes
4) Included
5) no sorry
