10 comments found.
Hi I want to purchase Customer Support Addon those it require me to Purchase noticeboard addon too? what is noticeboard for?
Hi, thanks for your interest over our product.
The Noticeboard Addon enhances the capability of informing students of notices or other information. Any urgent announcement or notification can be sent by an admin or the instructors using this Addon. To learn more you can read the documentation below.
https://creativeitem.com/docs/academy-lms/noticeboardSend us a ticket at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Is the support addon for helpdesk or live chat for students and guest? Can the support addon be used as AI chat?
With this addon, anyone can send support tickets regarding any issue with service and you can provide professional-level support. For commonly used replies or texts, you can save them in a macro and use them instantly without typing.
Hi, will version 6 destroy my currently design?
Thank you so much for getting in touch!
Click on the link below if you want to integrate your customized features with new application updates.
http://creativeitem.com/docs/academy-lms/how-to-integrate-your-customization-features-after-updating-the-applicationPlease contact us at http://support.creativeitem.com/ if you need support or customization services or have any questions, comments, or issues.
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Hi, We had purchased your script and several add-ons a while ago, wanted to check if any affiliate add-on is available that can be integrated in the system?
We want to build an affiliate system in the near future. Please keep checking back for updates. Thank you.
can students raise the ticket using their mobile app ?
Hi, thanks for your interest over our product.
This feature is not available in the mobile app.
does this plugin have a feature to send notifications (copy ticket) via email to customer service and students?
Hi, thanks for your interest over our product.
This functionality has not yet been implemented. You can request this service by submitting a support ticket through our Support Center .
where can i see the customer support in students? i can only see for instructor and admin
Hi, thanks for your interest over our product.
Please send us a ticket regarding your query. Our customer service representatives will assist you with this.
hola quiero saber como el usuario puede generar un ticket desde su lado
For getting developer support, please contact our Support Center
Congratulations! Nice Work, GLWS 
Thank you so much for your kind words.
Congratulations , Nice Work, GLWS
Many thanks for your kind words. Please stay with us.
Congratulations! Nice Work, GLWS
Thanks a lot. Please stay with us.
